HILL VIEW FARMS ® LLC
"Proven Products for Horse and Rider"

Testimonials
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What is said, is from the heart.......Our best customers come from word of mouth.
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Call for questions or to place an order: 507-723-5937  Toll Free in US: 866-723-5937 E-Mail  or  Hillview@newulmtel.net

    

From: Joyce Tinsley  Sent: Wednesday, May 03, 2017 10:10 AM To: HIll VIew Farms Subject: Re: your invoice

You know, I can't even imagine!   Ya that will be fine.... $15 plus shipping... you know maybe send two sets.  I like the black with the black feather on the head.  The second one can be anything.

Thank you so much just for everything!!!!!

I really love your saddles and wanted to buy one for years...  I am kicking myself for not buying the $2000 dollar one for an extra saddle for the smaller butts (mine was too big).

Take care 
Joyce

 From: Gwen Bader Sent: Tuesday, May 02, 2017 6:08 PM To: HIll VIew Farms Subject: Re: your invoice   

Saddle worked great. Fits him nice. So order me the bling. Do you have the card #? Saddle fit Dave well too.  Thanks,  Gwen

Set from my iPad

YES this is Brenda Huhta from CRONWELL, MN.  Who shared this photo with us.  She is BARREL racing in her EVOLUTIONARY CUTBACK SADDLE!  It is light weight and MOVES with the horses shoulder as he turns in.  BUT as Brenda said... that do not hold on to the cutback portion of the tree on the side, for as the panel moved up with the shoulder it PINCHED her fingers.  She placed 2nd in the over all competition.  Why did she use her cutback?  Her horse was loosing time with the "" name can not say, but a very good barrel saddle, was holding her horse back.  She now has 4 of our saddles!  YES - one for all the various disciplines! 

-----Original Message-----  From: Jim Heike Erwin  Sent: Tuesday, April 11, 2017 3:26 PM  To: HIll VIew Farms Subject: Re: Girth sock  Thank you so much! I love the girth!  Sent from my iPhone

From: Kelly Sent: Sunday, April 09, 2017 9:00 PM  To: hill view farms  Subject: Re: your order - hill view farms 

The leathers are GREAT!  Exactly what I wanted.  Glad I didn't ask for them to be any longer. 

----- Original Message ----- From: "Peggy Lyons" To: "hill view farms" <hillview@newulmtel.net> Sent: Tuesday, October 18, 2016 3:49 PM Subject: Re: Saddle 

On your web site you show saddles w/ fleece covers over leathers. The only ones I have found are too wide for English. Your thoughts? Peggy Lyons.   Did another Trail Ride today. I could walk afterwards, no back pain...Back in the saddle again.

----- Original Message ----- From: "Peggy Lyons" < To: <hillview@newulmtel.net> Sent: Monday, October 17, 2016 5:57 PM Subject: Saddle

It is staying in NC. So enjoying it. I have 'one concern ', the stirrup leathers are M, however there is a great deal of excess in-between the leathers. The middle piece wonders out on its own. Suggestion? I am on hole #6, from the non buckle side, rounded side. Will be in touch for a saddle for my husband soon. This saddle is so secure, of my horse spooks, I feel secure. Great workmanship
Peggy Lyons

----- Original Message ----- From: "Peggy Lyons" < >To: "hill view farms" <hillview@newulmtel.net> Sent: Tuesday, October 18, 2016 3:49 PM Subject: Re: Saddle

On your web site you show saddles w/ fleece covers over leathers. The only ones I have found are too wide for English. Your thoughts?
Peggy Lyons

Did another Trail Ride today. I could walk afterwards, no back pain...
Back in the saddle again?￰゚ホᄐ

----- Original Message ----- From: "Peggy Lyons" < >To: <hillview@newulmtel.net>Sent: Monday, October 17, 2016 5:57 PMSubject: Saddle

 It is staying in NC. So enjoying it. I have 'one concern ', the stirrup leathers are M, however there is a great deal of excess inbetween the leathers. The middle piece wonders out on its own. Suggestion? I am on hole #6, from the non buckle side, rounded side. Will be in touch for a saddle for my husband soon

This saddle is so secure, of my horse spooks, I feel secure. Great workmanship
Peggy Lyons
 

From: susan hyatt Sent: Saturday, June 25, 2016 5:47 PM To: hill view farms Subject: Re: Saddle Dust cover 

Love the dust cover!!  Fits my saddle and even covers the cantle bag.  Thank you so much

Susan

-----Original Message-----  From: horseladies@roadrunner.com Sent: Thursday, June 16, 2016 6:53 AM To: hill view farms Subject: Re: Read: new invoice

 Cathy, I want to thank you for the bits.  They have fixed the problems I have been having with my two mares.  The one that was displacing her palate by rolling her tongue back took a few more days to realize she was ok.  I used them on my other horses that weren't having any problems and they performed even better.  The 4-1/2" bradoon is a good size to use with the double bridle, and the 5" rings are too big to show in so we are only using this one to work in.  Again, who would have thought that this was the answer.  The roaring also stopped on the one mare.

thank you again, Valerie

 

-----Original Message----- From: Richard Walsh Sent: Monday, June 13, 2016 6:11 PM To: Hillview@newulmtel.net Subject: Contoured leather cinch  

Hello my name is Richard Walsh. I recently purchased an all leather contoured western cinch, 32 inches. (Invoice# 18276) I'm writing you to tell you how pleased I am with this cinch. Before using the cinch I pressed the stitching into the leather so it would be perfectly smooth to ensure that there was no chance of any abrasive action. Yesterday I rode my Arab for five hours. It worked great, not even a hint of a cinch sore.

Thank you.

PS I have spoken to other Arab owners who have the same problem and I will be encouraging them to purchase you're all leather contoured cinch. Thanks again  Sincerely RC Walsh=

From: Murphy, Kimberly J  Sent: Monday, April 25, 2016 8:26 AM To: 'hillview@newulmtel.net'   Subject: Girth question 

Good Morning,    We received the English neoprene girth I had ordered and we love it!  It works beautifully for my husband’s gelding.  I am currently riding my horse in an Australian saddle.  Do you by chance make a girth in the Aussie design with the overgirth strap on the near side?  Thank you,  Kimberly Murphy  Perryville, Arkansas

 

-----Original Message----- From: Julie Gliniecki  Sent: Wednesday, April 13, 2016 8:44 PM To: Hillview@newulmtel.net  Subject: Horse expo Madison  

R u going to be there? I bought a saddle from u in the past and love it. Want to stop in and see what is new on the market.  Sent from my iPhone=

From: Elyssa Doner Sent: Friday, April 08, 2016 9:53 AM To: Hill View Farms  Subject: Saddle Update! 

Hi Cathy!     I wanted to give you an update on the saddle now that I have removed the stirrup bars.  IT'S AMAZING!!!!      It took a few days for both me and my horse to acclimate to the new saddle, but now that we have it's absolutely perfect.  I'm getting more balanced, rounded, and energetic self-carriage than ever, When I sent my last video in to my dressage coach she couldn't have been more complimentary on form (for both me and my horse) and the partnership we displayed.  So again, THANK YOU for your incredible craftsmanship. I'll continue to spread the word about these saddles.  Have a fabulous weekend!    Elyssa

From: Deborah Waltz Sent: Sunday, March 13, 2016 1:29 PM To: HIll VIew Farms Subject: RE: hi need products and help 

Received my order..... it is so nice when you get something mail order that actually exceeds your quality expectations!  Thank you for you help and especially the video. Those stirrups are not easy to put on!.  Do you have any instructions on how the canal bag attaches.   Best   Deb

 

From: Joy Trevey Lowell  Sent: Wednesday, March 02, 2016 1:05 AM  To: HIll VIew Farms Subject: Evolution Crosstrainer Saddle
 Hi Cathy,
This is my Ahkal Teke Thoroughbred  Vigorous Vita wearing her new black Evolution Crosstrainer Saddle. As you can see, it fits her beautifully.  We are both very happy. She is comfortable and moving elegantly under saddle.
Thanks for your help.
Joy Trevey Lowell

From: jeanne Sent: Thursday, January 14, 2016 11:01 AM  To: hillview@newulmtel.net Subject: seat shrinker 

Hi there,

Would this wok on a high backed dressage style saddle (an Ansur crossover)? 

Thanks,  Jeanne

PS:  Still love my saddle.

 

From: Elyssa Doner Sent: Saturday, January 02, 2016 10:49 AMTo: hillview@newulmtel.net

Subject: NEW SADDLE! YAY! 

Hi Cathy - So…. I've decided to have a new saddle made and I wanted to talk to you about which would be my best option.  Here's what I definitely want/like:

1) The Freedom, 15" with extra padded seat (the smaller the seat, the better, I'm tiny…) and English rigging - I LOVE the simplicity of this saddle.  I am at a point now where I am working on dressage/precision riding and am looking for a slick and simple saddle. I still do a lot of lengthy trail riding as well so this saddle seems to be the best of both worlds. The first "additional pic" that you have on the website  - the two-tone with suede blocks and extra padded suede seat, pic below - is exactly what I want, except I want all black and no need for the 2 rings/long leather ties on the back of it.  I also only use the rear loop on the right for my girth, so I don't need one on both sides.  Like I said… I'm gong simple on this one.  =)

2) That being said, is the tree that you use for the Freedom (which I LOVE fit-wise on my western endurance for both my horse and for me) going to provide me with the deepest seat for dressage work? I know that the Captain has a slightly deeper seat, but I'm not sure if you can create the Freedom on that tree, or if the difference in the trees is even worth considering.

3) I love the girth you have in the pic above.  I'll take one of those, but I can't remember what size girth I have now so I can let you know about that later.

4) I have EZ ride stirrups and want one-inch leathers.  I'm not a fan of the biothane - the are a total pain when trying to change stirrup length, so regular leathers with the leather protector thingies would be awesome.

5) All black saddle sox.

 I think that covers it.  Let me know what you think about my tree question.  I'm SO excited!!!!   

Happy New Year!!

Elyssa Doner  IdyleWild Farm  610-247-8339  idylewildfarm.com

 

From: Laurie Heggem  Sent: Saturday, October 17, 2015 3:58 PM To: 'HIll VIew Farms'  Subject: RE: Heggem - Liberty Saddle for Quito 

Thank You for the encouragement!  We will continue to monitor the shims and it is now finally riding season…Yeah!!  So Helios will be getting in better shape and maybe won’t need the shims.  He got out of shape over the summer like me :0)  

Also I think we figured out my cinch is too long.  I use a 28 and will be going to a 24 and I understand a cinch that’s too long can cause roll and more movement which might cause white marks.  Boy…you get a new horse and say whew…he’s a keeper…but It’s not over until all of the tack is absolutely right!! 

I have never used a breast collar or crupper…I might add those things later when I feel I have the saddle figured out.  We don’t do much elevation change when riding around the Phoenix valley.  

I do love the Liberty and the snug-paks are REALLY nice.  Especially for the boots.  I like not having the traditional western saddlebags banging around when we gait.  They are fine for just walking, but we like to move out when the trail is right. 

The Custer Retreat looks incredible…I am so happy for you guys.  We would LOVE to come up and check out the riding.  We will try to make it happen.  Thank you for the invitation.  Scott has a bunch of cousins that cattle ranch near Spearfish. 

I did look at your photo gallery and I was in shock that so much has happened in your family since the middle of August!  It made me cry to read about the accident and I was very inspired by your attitude and faith in meeting these challenges. 

“All things are possible through Christ who strengthens us”  I will be praying for your family’s continued strength and also for a speedy and maximum recovery. 

God bless you and your family Cathy!! 

Laurie

 ---------- Forwarded message ----------From: "Ditte Phillips" Date: Aug 3, 2015 9:17 PM  Subject: Recent order  To: "Cathy Tauer" <hillviewfarmsmn@gmail.com>

Cathy,

Thanks for the prompt shipment, as usual  quality items.  I love the vest, I can see that it is going to get lots of use.  Now I can carry everything on a ride, or hiking, that I need without cramming it in my tights pocket, having it in the bottom of my pack or worrying about losing it if I am parted from my horse (ie spare glasses).

You sent me two sets of the oven gloves but only charged me for one, I believe, go ahead and charge me for the second pair.

Many thanks,  Ditte Phillips
 

 

-----Original Message----- From: Frances Soverel Sent: Wednesday, October 14, 2015 5:16 PM To: Hillview@newulmtel.net Subject: order 2 girths

 Hello,  I'm very pleased with the new saddle and would like to order 2 black contoured leather girths.  One 18"  for the Icelandic and one 24" for the mule.   Please call me  for payment information.  Thanks,  Fran Soverel=

 

From: Sent: Tuesday, August 11, 2015 4:17 PM To: hillview@newulmtel.net   Subject: saddle question

Hi there,  Love my Caliente saddle, thought about trying one of these for a particularly round horse, but was wondering if it would impair the flexing of the saddle and cause issues?  What do you think?  I have other Thinlines, but this one goes against the horse.

From: HIll VIew Farms Date: 8/11/2015 2:39:19 PM To: Subject: Re: saddle question .  That would be ok.  Just draw the pad up into the gullet of the saddle.  :-)  Sincerely, President / Owner: Cathy Sheets Tauer "Helping one customer at a time"

From: Sent: Tuesday, August 11, 2015 4:48 PM To: hillview@newulmtel.net Subject: Re: saddle question .    Thanks Cathy, I would do that, I was just concerned it wouldn't allow it to flex properly.  Thanks!   Jeanne   PS: I still am going to order your tap covers one day.  I have the Easy Ride Taps and hate them they are very front heavy and tip forward.  I like your stirrup much better, the balance is better and with just the cover, I doubt would tip it. I took the Easy Ride Tap stirrups off.....and put yours back on.  MUCH better.

From: Gayle Sullivan Sent: Thursday, June 04, 2015 4:26 PM  To: hillview@newulmtel.net Subject: RE: Saddle order 

Hi Cathy,

First I wanted to tell you I LOVE my new saddle!  I would like order a couple of the stirrup holders for it.  Please let me know what I need to do. Hope your move is going well.

Thanks,  Gayle  

...........................they should be tucked under the flap.  :-)   Sincerely,  President / Owner: Cathy Sheets Tauer "Helping one customer at a time"

From: Sent: Thursday, May 07, 2015 11:14 AM To: hillview@newulmtel.net  Subject: Thanks 

There are many changes in my life without Irv.  I traded trailers and am stocking my "new" one for this weekend.  Can't believe how many Hill View products I use and am taking with me.   But the reason for this email is to thank you for your catalog and the horse camping pack list.  I made a copy and am crossing off the items as they are loaded. 

Just wanted to say "thanks" for the help.  Dee

(all our love to you Dee, and one is never gone, they are always with us,  Live - Love and be loved.  hugs)

From: Lara Kronberger Sent: Monday, May 04, 2015 7:23 AMTo: HIll VIew Farms Subject: Make an Appt? 

Good morning,   

I purchased a saddle from you last February.  LOVE THE SADDLE and it has made such a great impression on me that it is rubbing off on my friends.  Now she would like to get one too.  We are from Wisconsin, you met her when I was there last year.  We would like to make the 5 hour trip there again soon, but would like to work it around your schedule.  

I know that she is interested in the endurance tree saddles such as the Officer and Freedom (I think).  I also think that she emailed you as well but hadn't received a response yet and me being in IT thought it might have gotten stuck in some spam filter.  So I figured that I would drop you a line see if it were possible to schedule an appointment. 

Have to say again, I have used my saddle on a WIDE variety of shapes of horses from the flat/no wither back of a Halflinger to a TB type paint, to my two different shoulder shapped mare.... Works great every single time... LOVE THE SADDLE, really can't say that ENOUGH!!!  

If you need more Testimonials please let me know... I'd be more than happy to describe my first year with the saddle... and if you catch me after this year, there will be even more to tell i am sure.  

Looking forward to hearing from you. 

Kind regards, 

Lara K. 

 

 

 

 

 

Mary Hamilton, Rider's Elite Academy in Minnesota, Told me to let you all know - CALL HER.  As she does De-Spooking work shops for all of the Mounted patrol units as well as the general public.  She came to me (Cathy, hill view farms) at a show March 28th 2015, and said that if anyone wants to know about good NON sore backs call her.  As,  out of all the mounted patrol units she trains and works with (half dozen or so) , the Minneapolis Mounted patrol unit, is the ONLY unit that does not have horses with sore backs.  And... GO FIGURE.  To the left are their saddles, 16 of them.  To the right is a horse whom I just fit, who needed a center shims as well as shims on one shoulder to bring that saddle balanced on his asymmetrical shoulders.

 

 

From: Laurie Heggem Sent: Monday, March 23, 2015 4:56 PM To: 'HIll VIew Farms' Subject: RE: Liberty Saddle 

Hi Cathy 

Just wanted to let you know I am really liking my new Liberty Saddle.  Helios seems to really like it as well.  It is comfortable, solid, and has all the bells and whistles I wanted for the trail.  There is no “roll” when I mount, and the other day Helios spooked and I ended up hanging off the side with only my left arm hooked around the horn keeping me from falling.  I was very impressed that the saddle did not seem to move at all; and I don’t have him cinched up super tight like I used to do on my other horse.   

I haven’t started using the socks yet…wanted to wait until he shed his winter coat.  But I am looking forward to using them as it is getting ready to get hot here!   

We are going horse camping for a week in May and I am so glad I will have a good trail saddle to take up there!   

Anyway, thanks again for all your help, I appreciate all the time you spent helping me select the Liberty…I really love it! 

Sincerely, Laurie Heggem

 

From: Donna Tillmann Sent: Wednesday, March 18, 2015 10:29 AM To: hillview@newulmtel.net Subject: I need to make an order 

Hi folks,

I would like another of your western leather contour girths.  I need the 24" length. I don't have a color preference. 

I would appreciate a call or return e-mail to let me know that you have received this e-mail.  I look forward to another of your girths.  I am going to keep ordering these as my budget will allow until I have a few extra on my tack room wall......I don't ever want to be without them.  They are awesome......never would have believed it.  Great design and even better workmanship.

Thanks,  Donna Tillmann

 

From: Kate McDermott Sent: Sunday, February 08, 2015 10:24 AM To: HIll VIew Farms Subject: Re: orthoflex saddles to repair 

Hello! I just wanted to let you know that my saddle arrived safely this week!  Wow! You did a beautiful job! I cannot wait to try her out this week! And you were so quick! I have been so hesitant to send that saddle out because I thought it would be gone for a couple months! I was so pleasantly surprised when I got it back so quickly!  As soon as my husband recovers from me spending, I plan on sending you the other cut back as well!! Thanks again for such a well done job! And thank you for sending back my old panels, I did not even think to ask for those, but they are going to be hung in the tack room as trophies of the years they served me so well!  Kate

-----Original Message----- From: Cheryl Cosyleon Sent: Thursday, January 08, 2015 9:28 PM To: HIll VIew Farms Subject: Shipment  

Cathy,  Got 'em! Both items superb! Thank you!

Cheryl - Sent from my iPhone

-----Original Message----- From: Greg Sent: Tuesday, January 06, 2015 10:10 AM  To: hillview@newulmtel.net  Subject: saddle questions

 Dear Hillview,   Ellen Robinson, on the "Fans of flex panel saddles" Facebook page told me about you.  I've emailed Othoflex with some questions about a saddle that a potential buyer has regarding the seat measurement. On a cutback, how is the seat measured for an equivalent English or Western size?  Also, is there a way to know the tree size (regular, full, wide)? The serial number is E860.  Can you tell us anything about it?  A photo is attached.  Thank you for your help!   Greg Hahn Tehachapi, CA

 On 1/6/2015 9:47 AM, HIll VIew Farms wrote:  attached photo.  measure in a straight line from head pin to center of  cantle for seat size measurement, regarding size on English saddles.   also the serial number I can not make out.  I see 860  but I need the full  number.  if you can not read the number on the maker plate.. there is one  scratched into the underside of the saddle tree, a sticker or in ink pen  on the upper under side of the saddles flap as well.  Get that for me and  I'll can tell you more regarding the saddle. Sincerely,   ~Cathy Sheets Tauer "Helping one customer at a time" 

-----Original Message----- From: Greg Sent: Tuesday, January 06, 2015 12:08 PM To: HIll VIew Farms Subject: Re: saddle questions. The serial number on the tag is E860, but the leather underneath is scored with E775.   Ellen was right when she said you were awesome!   thank you, Greg

 -----Original Message-----  From: HIll VIew Farms Sent: Tuesday, January 06, 2015 1:43 PM To: Greg Subject: Re: saddle questions .   it is not unusual that the serial number is different on the flap.  as O-F (original) tried to get all the parts with orders and trees right (but there was always a "Bag saddle" that had extra parts (or mistake type parts, ie wrong color for an order) that they made a saddle from.     The Cutback saddle one of those such mixed up saddle which this model was notorious for.  Always go by the saddle tree mark first, second the maker plate and lastly the mark on the underside of the flaps.   the saddle with the number that is E860 was made in 1998.  the other number E775 was made in 1999. The difference is the TREE as some trees can sit in inventory and not used in chronological order.  Also parts are extra and may be mismatched for the saddle they were to go on.  So Just say your saddle tree is from 1999 using parts from 1998.   However neither of these saddles were sold by Hill View Farms and those original records were destroyed when Len sold out/lost his co.  I knew this as Len called me that day and wanted to know if I wanted to buy them or they were going in the burring barrel, cause no one was going to have them - except me,  I thanked him and told him I kept my own records,.  (back then there were no computers that Len used in the shop and I had one.) so that is all I can tell you Greg.  hope I made sense.   :-)   Sincerely,  ~Cathy Sheets Tauer "Helping one customer at a time"

 

From: Vawn Jeddry Sent: Thursday, November 20, 2014 10:06 AM To: HIll VIew Farms Subject: RE: saddle 1 of 2  

Love the saddle – she was one happy little horse – I through she was going to nod off.  Can I use a Tacky pad to help with slipping?  I am also going to check my girth – it’s neoprene so I don’t think its elastic.  Can I order a tacky pad for this saddle and a leather girth strap and back cinch?  

Vawn Jeddry, CHRP, CSO Vice President, Health, Safety and Environment

From: "beth carlson" bethcarlson2@yahoo.com>Date: Nov 10, 2014 5:31 PM Subject: Re: hill view farms To: "Cathy Tauer"
 Hi Cathy,  
I bought my saddle from you last year about this time and have loved it.  I used to ride in a Tucker with a gel seat pain free. So much so that I forgot about my bad hip.   Now my butt (hip) is back bothering me again and I'm wondering if I can send the saddle back for a "soft seat"?   I guess I should have ordered it to begin with but completely forgot it used to bother me.  Is this a possibility and if so, what would it cost?  Thanks.   Beth Carlson

 On Wednesday, November 12, 2014 9:56 AM, HIll VIew Farms <hillview@newulmtel.net> wrote:  Ok on that saddle.  How about trying the tush cushion pad that I developed.  it will be way cheaper.  and you will not loose room in the saddle.  It is the high density medical foam (not memory as that will flatten with heat and be hard on your ischium bones) .  Folks SWEAR by it.  Seat Cushion: This cushion was first developed for stationary patients.  It offers relief just where you need it, allowing you to ride comfortably for hours.  Made of 1.5-inch high-density (23# test-20 year) spring-back foam that is sculpted and beveled down to the edges for a smooth seat-to-leg transition. It is covered with a soft velour chocolate shell with adjustable straps to securely attach it to your saddle.  This pad will not collapse, bunch up or hold in heat and is placed under your seat so that it will not make your saddle smaller.  Made in a style that will accommodate nearly all English, Western and Endurance riders.   HVF Exclusive. Item # TR-TC  Price $30.00

-From: Donna Tillmann Sent: Wednesday, October 22, 2014 1:36 PM To: hillview@newulmtel.net Subject: girths 

The leather girths are beyond compare.  I absolutely love them.  They came in on Monday and though the design looks great you never know until you try.  Wow.  Love them. They lay great against the horse.  Thanks,  Donna

-----Original Message----- From: Richard and Katherine Harrell  Sent: Friday, September 19, 2014 12:23 PM  To: hillview@newulmtel.net  Subject: Repair Work

Hello, Cathy - 
I had emailed you quite awhile back to tell you how much I love the Hillview western addle I have and asked you about some repair work on an Ortho-Flex.  Well, I procrastinated sending the saddle, and sure enough now I have 2  Ortho-Flexes that need repair.  One is an Endurance Lite, the other a bare  bones Stitchdown.  The problem on both is the attachment of the panels to  the tree.  I know this is perfect riding weather, but I am hoping you will  have time to fix at least the Endurance Lite because I want to sell it.
Also, I was lucky enough to find another one of your fine saddles for sale and snapped it up.  I think you call it the "captain's model" - it is a 15" dark brown with black (I would tell you the SN but it is out in the trailer).  Your saddles are simply the best!

Let me know how the repairs will fit into your schedule.

Happy Trails!
Katherine

Richard and Katherine Harrell Sierra Farm - Registered Missouri Fox Trotters  Website:  http://home.earthlink.net/~sierrafarm/  E-mail:  sierrafarm@earthlink.net  Liberty, Kentucky  42539      606-787-0498

From: susan duffy Sent: Thursday, September 11, 2014 8:44 PM To: hillview@newulmtel.net Subject: Stall Liners 

Hi- I've spoken to you once about your stall liners………………I'm sure that seeing a piece of stall liner would help.  If you can, please mail a piece to Susan ……. (My husband, Myron Anderson bought a saddle from you at Expo.  Works great.) Look forward to hearing from you.  Thanks much.

 

--------- Forwarded message ---------- From: "beth carlson"   Date: Aug 22, 2014 7:32 AM Subject: Re: hill view farms To: "Cathy Tauer" <hillviewfarmsmn@gmail.com>

Hi Cathy, 

I want to buy a pair of your toe stoppers.  Will they fit the squiggly english stirrups, that kind of look like your Icelandic stirrups?   

BTW, LOVE and I mean LOVE your saddle!!!!!!!!!! 

Beth Carlson

From: Faith Jorgenson Sent: Friday, August 15, 2014 12:38 PM To: hillview@newulmtel.net Subject: Thank You! 

Hi Cathy,
The re-done saddle sox arrived today.  I tried a pair on my saddle and they fit great!  Thank you so very much for redoing them and for sending them back so quickly.  They are perfect!  The quality of workmanship and service you have provided is exemplary.  I am grateful.  Thank you.   Faith

 

From: Isabelle Fischer Sent: Thursday, June 19, 2014 10:42 AM To: HIll VIew Farms Subject: Re: Question about one of the ads in your Trading Post  

Hi Cathy!  

I wanted to tell you how happy I am with the Western Endurance Saddle that I bought from you.  It's comfortable at all times for me, even after a long trail ride, and I love how easily I can adapt it to differently shaped horses with the dropped-down rigging.  My riding instructor has been quite astonished to see that it fits on narrow withers as well as on broad backs with only minor adjustments. Anyway - I'm delighted with it! 

I'm sending you a couple of pictures of me and my horse of the day, from the trail ride I did last week in the Bridger mountains, north of Bozeman, MT. Enjoy - and thanks again! 

Isabelle Fischer

 

Hi Cathy,  Love my new saddle.  Does just the perfect action for my little man---he has not had a saddle sore since i have used the new ride.  Thank you!..... Cindy

From: beth carlson Sent: Sunday, May 11, 2014 8:03 PM To: HIll VIew Farms Subject: sturrup leather question 

Hi,    

I just had a saddle(offiicer) made by you and just started riding in it and love it.  Although I can't get used to those patent leather stirrup "leathers" and adjusting them.  Can I use my old english stirrup leathers instead?  If so, what is the best access to the stirrup bars?  I am afraid to take the old ones off for fear I won't get the English leathers on.  I am confused how the stirrup bars are made in this saddle.  Not like what I"m used to where I could slip them off and on on one end.  Also, I have the EZ slide stirrups.  Thanks.

Beth Carlson

 On Wednesday, May 21, 2014 8:22 AM, HIll VIew Farms <hillview@newulmtel.net> wrote: HI beth.   did you get this worked out... I ‘m home now and can send you out the stuff you need so we can change it out.    thanks.

From: beth carlson Sent: Wednesday, May 21, 2014 5:14 PM To: HIll VIew Farms Subject: Re: sturrup leather questionSo kind of you to get back to me.  I haven't done a thing yet.  The stirrups seem to be behaving now so I haven't put my leathers on:).

From: Paula Love Sent: Monday, May 12, 2014 11:23 AM To: HIll VIew Farms Cc: Mark Jones  Subject: Thank You 

Cathy:

I can not let another day go by without letting you know how much I love (and most importantly, my horses love) the new Hill View Farms Officer saddle. The last time that I spoke with you, I mentioned that I hurt my back and healing took a lot longer than anticipated. But healing allowed me to study and follow the all the saddling and other horse-related lessons you offered in a most informative DVD. By the time I was ready to ride, I was well grounded in what to do and what to look for in my horse.  

It was getting back into the saddle that was most difficult to me. My office work had been all consuming and pulling me away from my horses for far too long.  For months, I found those extra pounds preventing me from doing the thing that I found the most joy - riding my horses. Then the new saddle arrived and I knew no more excuses. It was now well passed the time for "rider up!" Being a senior and not riding like I did when I was younger, the more time that went by -  the more I seem to lose my confidence. The day I swung the Officer saddle up with ease, I felt that ole "spark" and even better was the feeling when I mounted my horse and headed out. He walked with a bounce in his step and I had a smile that felt like the length of his stride across my face. The saddle proved to be a "safe haven" as I felt completely secure, comfortable, and immediately at one with my horse. The fear that I felt melted with each step Skipp-A-Doo took. 

 Since that first ride, I had been riding every morning. Gradually building my endurance and my horse's endurance as well. And Cathy it is a beautiful sight when I remove the saddle - perfect sweat marks just like you discussed in the DVD. I even tried it on my little mare and the same was true. Also, you mentioned that the saddle was lighter than my Ortho Flex Patriot Model and you are so right! It is just wonderful and I must admit I am so grateful to have started with the Officer's Model. It gave me that extra locked in security that I needed. Now I can hardly wait for the Express one to arrive.

 Thank you again. Not only for the most beautiful saddle, but giving me back the gift of confidence and riding. California Chrome, the KY Derby winner, has nothing on us. We are North Carolina Gold, coming down the home stretch. 

Paula 

P.S. A special thank you to Mark Jones for graciously helping me to find you. He truly is a True Partner Saddle man! 

Quarter Source, Inc. dba RFPMatch.com Dr. Paula Love, President P.O. Box 706 Newton, NC 28658 

 

From: Lara Kronberger Sent: Sunday, April 27, 2014 7:06 AM To: HIll VIew Farms Subject: Do you make dog collars?  

Good morning,   

I recently purchased a saddle and fittings from you and I have to say I love it.  Finally had a reprieve in the weather and have been able to get out on it twice.  All I can say is that I haven't been in such a nice secure seat in a long time... :) 

The reason I am writing is because my German Shepherd puppy is breaking her leather collars.  I know that you make the stirrup leathers with a nylon backing, for durability and to prevent stretching. and that the contour leather girth (which I love), is leather wrapped around neoprene.  I was wondering if you would be able to make a nylon wrapped in leather dog collar?  How much would you charge to create something like that? I will say that I did a cursory search on the website, but didn't look excessively hard either, so if there is one listed I am sorry I didn't see it. 

Gotta say I love the saddle... 

 

From: Suzanne Mansolilli   Sent: Saturday, April 05, 2014 11:23 AM To: HIll VIew Farms  Subject: Re: shims for wasted away back

Hi Cathy,  

Love my saddle and have been taking it back and forth between Colorado & Costa Rica. 

Thanks!  Suzanne

----- Original Message ----- From: "Linda Stewart" > To: <hillview@newulmtel.net>
Sent: Thursday, March 27, 2014 6:45 AM   Subject: Order
Kathy,
 Rec'd my order and am so excited. Can't wait to use the new toys. Totally impressed with quality.  Two days of wind and rain, so I will have to wait a bit………Sent from my iPhone

From: Pamela Sent: Monday, March 24, 2014 9:13 AM To: HIll VIew Farms  Subject: Re: Pamela O'Hara just sent you $99.00 USD with PayPal. 

Rode my Bob Marshall endurance saddle over the weekend during a benefit trail ride and was first time with the black padded western stirrups that I just bought from Hill View Farms. Have to tell you these were so very comfortable and I just love them! No pain, no strain, just pure comfort!  Thanks for all your help in selecting these stirrups!

Pamela OHara Howell Sent from my iPhone

 From: Isabelle Fischer Sent: Friday, March 14, 2014 10:33 AM To: HIll VIew Farms  Subject: Re:  Hi Cathy! 

The weather has finally calmed down enough that we don't have inches of ice everywhere, and my riding instructor brought the horses to town for the week of Spring break. So I finally got to try out the saddle last Tuesday and yesterday.  …………………………The stirrups were easy to get into and the length was perfect. The saddle still moved a bit to the side in the back when I posted, so I tightened the back strap of the drop down rigging. And then everything came together: I was able to totally forget about the saddle and just ride. I was comfortable, the saddle was barely noticeable, and the horse worked beautifully for me. My legs stayed under me, the saddle stayed where it should be even after tight turns, and it was just a dream! 

I am so happy! This really is my dream saddle!  Thank you very much Cathy! I'm looking forward to a long and fruitful time using that saddle on all kinds of horses, but at the moment on my favorite mare, Mesa. I'll send you pictures of me on Mesa and in my saddle as soon as we can ride outside, ok?……………………………………….. 

Isabelle Fischer

From: Pam Sent: Thursday, March 13, 2014 10:55 PM To: HIll VIew Farms  Subject: Re: Pamela O'Hara just sent you $99.00 USD with PayPal.   

Really, REALLY love the black padded western stirrups! They matched my Bob Marshall Endurance saddle perfectly. Now I need a couple of pairs of the black Merino Wool stirrup leather covers for myself and a friend. Will be ordering these items shortly!

Thanks again for all your help!  Pamela O'Hara-Howell 


-----Original Message----- From: Maury Linkous Sent: Friday, February 14, 2014 9:29 AM To: hillview@newulmtel.net Subject: New Saddle   

Thanks for the time, thought, and craftsmanship which went into this saddle-Very comfortable for both the horse and me-stays in place-not inexpensive but worth every penny.  Best Regards, Maury  Linkous ,D.V.M.

From: Linda Stewart Sent: Wednesday, February 05, 2014 9:39 PM To: HIll VIew Farms Subject: Re: "orthoflex saddle" 

Catabook arrived today.  Better than the Sears catalog when I was a kid  Much good information. Fun reading…………….Thanks for all your insights...Hope to plan a trip your direction so that I can actually see and touch your saddles!  Not until it warms up!   Thanks,

From: Carol Mason Sent: Wednesday, January 22, 2014 7:47 PM  To: HIll VIew Farms  Subject: Saddle 

Kathy,    My saddle arrived late this afternoon. The saddle socks are beautiful. What was your suggestion for keeping the socks clean during heavy spring shedding?   i think I’m going to like the adjustable billets. I won’t be trying them tomorrow, too cold. Looking forward to warmer weather.     Thanks for the great work and quick turn around.    Stay warm,  Carol

From: Isabelle Fischer Sent: Tuesday, January 21, 2014 10:00 AM To: HIll VIew Farms Subject: Re: Question about one of the ads in your Trading Post
 Hi Cathy!    I received the saddle yesterday. It is gorgeous! Thank you very much! (I also got the hoof pick holder - now I just have to figure out where to put it...)    My riding instructor isn't here at the moment, and the horses are away at the ranch, but I had to go out to her place anyway, put the saddle on a stand, and sit on it for a first tryout.   It feels really comfortable, and I think the size is the right one, and I love how it doesn't weigh much. It is beautiful. I also got the impression that I'll be closer to the horse's back in it, compared to my old saddle with their two saddle pads underneath.     I can't wait to try it out on a real horse. When I do, I'll let you know about it, too, ok? Meanwhile, I'll read all the information you put into your Catabook, and watch the DVD... 

Thank you very much, Cathy!    Isabelle Fischer

From: Elyssa Doner Sent: Monday, December 30, 2013 10:39 AM  To: HIll VIew Farms Subject: The WTP Bit
Hi Cathy -  I was perusing your website as I often do and came across these bits.  All I can say is BRILLIANT!!  I have never been a fan of the jointed bit and have been riding my horse in a Myler D-ring mullen mouth with rollers.  Although this seemed to be the least of the evils (I have tried going bitless with a hackamore and my horse absolutely HATED it), I still feel like the lack of horizontal flexion and the dependence on vertical leverage creates many of the same issues as does a jointed bit.   That said, I think that the WTP Bit might be exactly what I am looking for.  If you agree that the WTP bit is a solution, I would like to order one.  I wanted to get your opinion on my "bit" perspective before I do so. 

By the way, I have converted at least a dozen people to the amazingness of Evolutionary saddles.  I had two gals ride in my AWESOME western endurance saddle this past weekend and they both said they have never been more comfortable in the saddle in their lives.  I also have the woman who runs Reins of Life Therapeutic Riding Center converted. She will be ordering her custom saddle this week.  So thank you for all of your work and dedication.  I sing your praises loud and often!!

 Elyssa Doner   IdyleWild Farm

-----Original Message----- From: Richard and Katherine Harrell Sent: Sunday, December 29, 2013 12:13 PM To: hillview@newulmtel.net Subject: caliente saddle

Hello! 

Merry Christmas and Happy New Year to you at Hillview.  I am just dropping you a note to let you know how much I love this saddle.  I have had probably close to 20 flex panel saddles over the years of varying manufacture - Ortho-Flex, Timberline, Rocking R, and Watson.  I have been searching for a used Hillview Farms saddle for a long time - ever since I first saw your website and determined that you really know what you are talking about and have the attention to detail to make a truly superior product.  Well, this year I lucked out and found a barely used Caliente model and bought it immediately.  The serial number is CA010-17.  It seemed like brand new and came with the breast collar and flank cinch.  I have had a chance to use it quite a bit and I could not be happier!  I have probably used it on 6-8 horses so far and have not had a single fit issue.  I ride rugged terrain in the Big South Fork quite a bit and good fit is a must in that steep footing.  The saddle has been perfect, and very comfortable for me as well.  I like a roomy feel, and the 17" is great for that.  The seat itself is very comfortable both in shape and firmness.  The stirrups are exceptional.  Every detail is well-designed and executed, and I can tell it was well thought out by someone who actually does a lot of riding!  I can ride all day in comfort, and the detail is what sets this saddle apart from all of the others.  It is simply exquisite.  

I will probably be ordering another flank cinch, as the horse this one was bought for is quite a bit smaller than most of mine.  Ditto with the breast collar, which I think must be a size small - and most of our horses must qualify as large.  Can you tell for sure without a lot of bother by looking at the original order?  I want to avoid ordering one in the size I already have. 

Since buying this saddle, I have sold my Ortho-Flex Caliente.  There is simply no comparison in quality between the two.  I also sold a Timberline Comfort Rider which has seen very little use since I have gotten the Hillview Farms saddle.  My only complaint about it is the weight - but, I understand that quality leather materials weigh more than shoddy ones, so that is OK. 

Thanks again, and have a wonderful New Year.  I will recommend your saddles to all of our customers.  (We breed, raise and train Missouri Fox Trotting Horses.)   

Katherine Harrell  /  Richard and Katherine Harrell  /Sierra Farm - Registered Missouri Fox Trotters  /  Website:  http://home.earthlink.net/~sierrafarm/  E-mail:  sierrafarm@earthlink.net  /  Liberty, Kentucky  42539  /  606-787-0498

 ................................................................................................................................................................

-----Original Message----- From: HIll VIew Farms Sent: Sunday, December 29, 2013 12:40 PM To: Richard and Katherine Harrell Subject: Re: caliente saddle  

WAY COOL! AND THANK YOU.    Attached is the original sale receipt for that saddle. also the two following it.  the saddle was in for seat adjustments a couple of times. also it is an older one.  we have since lighten the saddle by 5 lbs.  by using different backing materials and rigging as well as different wood and such for the tree building. Thus the name EVOLUTIONARY saddles!  hee hee, As for the flank cinch I did not write that size down on the original receipt, so that would be the 32 inch standard.  but measure buckle end to buckle end to confirm.  as for the breast collar measure the arms.  as I have no record of her purchasing one 

:-)   also can may I post your info on our web site.  you most certainly will receive inquires regarding your horses! 

Sincerely,  ~Cathy Sheets Tauer -"Helping one customer at a time"

 

-----Original Message----- From: mady Sent: Sunday, December 08, 2013 9:41 PM

To: HIll VIew Farms Subject: Happy customer  

I cant believe it has been 8 years since I bought my saddle from you, and it still works great! My little filly has been all grown up and the saddle fits her great too! Just though a send you an updated pic of Buffy and me. She is an 15 hand appendix quarter horse and loves to go on trails. Greetings Mady

From: Carole Sewell Sent: Tuesday, November 26, 2013 10:38 PM To: hillview@newulmtel.net  Subject: Thanks

I am sorry to be so long in letting you know how much I appreciate the work that you did on my saddle.  I have only gotten one ride in since it arrived but it was back to my usual comfortable ride.  My only other saddle is a very old handmade western endurance saddle (I explained what I wanted at the time, since the saddle maker didn't have a clue what that would look like) which is very low on padding.  Anyway, I will keep on extolling your company and products. Thanks again, have a great Thanksgiving.  Carole Sewell, Bellvue, CO 

-----Original Message----- From: leigh harrod Sent: Tuesday, November 05, 2013 11:32 AM To: HILLVIEW@newulmtel.net  Subject: blanket fit  

Kathy, Madchen's custom 73" blanket with neck wrap fits perfectly!  We practiced putting it on over her head several times.  She's still not sure she likes us putting anything over her head, even briefly, but tolerates it.  Thanks for the advice on how to desensitize her to putting it on.   ….Leigh Harrod

 From: Romina King Sent: Wednesday, October 23, 2013 3:20 PM To: hillview@newulmtel.net Subject: fender demos and order.    - Hi Cathy,  I got your demo fenders and REALLY like them!!  Would it be possible to add one inch to the lower right part of the fender but not the left side?  The lower right part would be the area closest to my lower calf.  (Left part is closer to my shin).   Not sure if you know what I am trying to say?  I am contemplating selling one of the two saddles but have not decided yet.  For now, I would need these fenders in black please.  Feel free to call anytime: 503-*****
Thank you so much!  I will send your fenders back shortly!  Romina

 ...................................................On Wednesday, October 23, 2013 2:21 PM, HIll VIew Farms <hillview@newulmtel.net> wrote: - hey super.  can you trace the fender on the back of x-mas paper and then add how much you want me to make them bigger?  When I get the pattern and fenders back I’ll ship you up your custom pair.  Sincerely,   ~Cathy Sheets Tauer

...................................From: Romina King  Sent: Wednesday, October 23, 2013 8:31 PM  To: HIll VIew Farms Subject: Re: fender demos and order - Great idea. Will do. Will let you know when I have shipped off everything!  Thanks!

.....................................On Tuesday, October 29, 2013 1:59 PM, HIll VIew Farms <hillview@newulmtel.net>   wrote: got the fenders back... so I will wait on the pattern... and when I do make the pattern may I contour the difference between the current pattern to the extension that you added? see attachment.  I will wait for your go ahead to make the fenders.  :-)  Sincerely, ~Cathy Sheets Tauer -"Helping one customer at a time

 .................................From: Romina King Sent: Friday, November 01, 2013 3:14 PM To: HIll VIew Farms  Subject: Re: fender demos and order  - Yes on your pattern addition. Yes, on ordering two pairs, one in black and one in brown, please. You can invoice me via Paypal for the new total. Thank you so much! 

..........................From: HIll VIew Farms Sent: Saturday, November 02, 2013 10:10 AM To: Romina King Subject: Re: fender demos and order  -tracking number  9405 5036 9930 0111 ******   Sincerely, ~Cathy Sheets Tauer -"Helping one customer at a time

.............................From: Romina King Sent: Saturday, November 02, 2013 12:55 PM To: HIll VIew Farms  Subject: Re: fender demos and order -  WOW, Cathy - you are SUPER fast! You are providing EXCEPTIONAL customer service. Thank you so much for everything!!!   Romina

.....................................From: HIll VIew Farms Sent: Saturday, November 02, 2013 4:02 PM To: Romina King   Subject: Re: fender demos and order   -   My pleasure.  :-)  ha... All I do is to try my best and for some it still is not enough.  They think custom is off the shelf and overnight ships...  So I appreciate your sweet feedback.  Enjoy and send a photo when you can of your set up there with the fenders and saddle.

 .....................................From: Romina King Sent: Saturday, November 02, 2013 4:11 PM  To: HIll VIew Farms  Subject: Re: fender demos and order.   -People are getting too spoiled, it's ridiculous. Don't let them get to you.  I am from Europe. There is no better customer service than in the US. Believe me, Europeans don't even "dare" to return things. Here in the US no one asks you a single question if you do!  

I will take pics :) and spread the word to my endurance peeps about your excellence :).

Romina

 

From: Judith Ahrens Sent: Friday, October 18, 2013 11:53 AM To: hill view farms Subject: Worth the Wait

 Kathy,  Finally had some help fitting the new dressage saddle and I think it will work great!  It is a beautiful saddle and the leather is very nice. I've had 2 friends wanting to try it on their horses after looking at it.

You sent 2 girths with the saddle.  I would like to return the 30" black English girth.  If it is not returnable, could I exchange it for a shorter size?

I hope things have settled down for you!  Thanks for all of your help.

Judy Ahrens

 

---------- Forwarded message ----------From: "Nancy Balto" <Date: Jul 16, 2013 5:19 PM Subject: bridle To: "Cathy Tauer" <hillviewfarmsmn@gmail.com>
   Hi Cathy,  I just wanted you to know that I love using the halter/bridle combination.  It looks swell and the reins feel so good in my hands. 

Thanks again for your wonderful work.  Nancy

 

 

----- Original Message ----- From: Vero Bunch To: hillview@newulmtel.net Sent: Tuesday, July 02, 2013 7:11 PM Subject: horse pictures
here is my bella (Icelandic paint ) and Cazador (Peruvian paso chestnut) with their saddles. I ll send my fjords picture tomorrow :)

From: Vero Bunch Sent: Wednesday, July 31, 2013 12:43 PM To: hillview@newulmtel.net  Subject: norwegian fjord 
 this is my fjord with the saddle

 

 

From: Jodi Thomas Sent: Monday, June 24, 2013 9:48 PM To: HIll VIew Farms Subject: RE: Caliente Saddle

 Man I LOVE this saddle! What a reward for having lost weight. My friend doubted me when I ordered a saddle online and she was pleasantly surprised (not me, it's my 2nd from you). She says it's worth its weight in gold as I no longer topple over and go "thunk" when my horse spins at something spooky (rattlesnake between front legs, etc). It is all I hoped for and more. Here are some photos from our camping trip to Montana D'Oro State Park in Los Osos, CA. I was hoping to send a photo of us on duty, but hadn't gotten a good one yet. Thanks---Jodi Thomas

 

From: "Nancy Balto" Date: Jun 8, 2013 11:39 PM Subject: It came! To: "Cathy Tauer"

Cathy,  Thanks so much for the beautiful halter/bridle.  It looks wonderful and I can’t wait to use it.  You do lovely work!  Nancy

From: Oran Nancy Sent: Tuesday, May 14, 2013 8:17 PM To: HIll VIew Farms  Hey I love our saddles  our Iclelandic Toult wonderfull !!!  Iam looking at an Timberland used saddle for my foster girls –on e-bay are they as good as your? It is 2 yrs old? Thanks Nancy

From: Arlene Stewart Sent: Tuesday, May 07, 2013 9:15 AM To: HIll VIew Farms Subject: Saddle Strings etc.

Hello again. ……The thing I really wanted to talk to you about is a problem I am having with my saddle giving my horse sores and if I can alleviate the problem because I really like the way the saddle feels, I like that it is light, and I thought my horse was liking it too, until the end of the riding season and hot spots developed right under where the back moving parts are at.  The picture shows the hot spot on her right side after the scab had come off. You can still see how the hair lays in the pattern from the saddle socks (which I wash in only warm water after every sweaty ride).  If you have ANY suggestions, have seen this before, about adjustments forward or back on placement, add a felt saddle pad under the saddle socks, switch out the covered panels for leather and lambswool, whatever you think will help.  I would really like to continue to ride in the saddle, it is very comfortable………………………Thanks and I look forward to hearing your ideas. 

Arlene came to our farm and we check things over and discovered that the spot was at the edge of the rear panel where her packs slipped under the back edge of the panel and the hard 3/5th  inch strap leather that was in the pack was the culprit that ate a hole in her mares back.  This was on one side.  SO if you have packs that DO NOT snug up to the back of the saddles cantle, be very mindful of the possibility that the pack can work it's way under the panel and cause trouble.  This is a common issue that happens with loosely fitting saddle packs.  Arlene has now rigged the rear pack so it is up properly and not floppy. (See photo below)  I also suggest that one is to invest in the SNUG PAX which we sell that will COMPLETELY eliminates any possibility of this happening on both the front and rear of the saddle.

  RUB SPOT......THE FIX  

From: Lisa Murray Sent: Tuesday, April 30, 2013 7:16 AM To: HIll VIew Farms  Subject: Re: invoice and custer 

Thank you! Had the saddle on two very different horses and fit great. Also they stood very still, no dodging! Can't wait for the weekend and go camping, despite the forecast! Take care. Will try to catch up this summer. We're at zumbro a lot, trade neasr st Croix falls, and hay meadow by bloomer.
Lisa

From: mateef.com Sent: Tuesday, April 23, 2013 2:35 PM To: Hillview@newulmtel.net Subject: The highline Picket Pole 

I went horse camping with my new gear this past weekend with a horse who had never camped or been tied overnight. My high line went up just as easy as your video and the horse camped beautifully (I did bring an experienced pasture mate to help him out). Thanks for such a great product.
Sallie Sullivan, Youngstown, Ohio

----- Original Message ----- From: Bob Zimmerman  To: hillviiew@newulmtel.net Sent: Friday, April 05, 2013 8:47 PM Subject: Happy Tails & Happy Trails

Hi Cathy  The saddle sox and breast collar made safely to my house.  Thanks for the speedey service.  I have ridden in my Captain saddle twice and it is very comfortable for me and Amaretto seemed to also like it a  lot.  The Happy Tail in the subject line refers to mine and how happy it and the rest of me are with equipment.  The Happy Trails refers to Spring is coming and trails await.  See you at the Expo.  Bob

From: Laura Reynolds Sent: Wednesday, March 27, 2013 10:48 AM To: hillview@newulmtel.net Subject: best saddle for ranch roping

Hi Cathy-  I already own two (his and hers) of your saddles which I love,  they are the jumper models.  I use them for every kind of riding:  dressage, trails in rough country, a little jumping.  But it is starting to look like I might have to rope something.   I have been going through a kind of midlife crisis in which I have become fascinated with vaquero-style horsemanship.  Progressing from the hackamore to the two-rein to the bridle in the traditional vaquero style.  I have attended one ranch-based "buckaroo school" and I am thinking about going back for more.  I will not be able to avoid roping forever.  So my question is:  which of your saddles would you recommend if you had to rope cattle? Laura Reynolds -Alohomora Farm

 FROM CATHY:  how much fun!!!  the working trail is the saddle to use with an extra leather horn wrap,:-)  Sincerely, ~Cathy Sheets Tauer -"Helping one customer at a time"

From: Ruth Anne Heilgeist Sent: Sunday, March 24, 2013 10:00 AM To: hillviewfarmsmn@gmail.com ; hillview@newulmtel.net  Subject: About my last shipment 

 Hi Cathy,  I love the dressage saddle...thank you!  ............Ruth Heilgeist

    

From: Jodi Thomas Sent: Tuesday, March 19, 2013 10:04 PM To: HIll VIew Farms Subject: RE: Caliente Saddle 

Fits me and Shorty like a glove. I will definitely be keeping it. Newest pair of old sox for my endurance saddle fit (a little snug for the old saddle when I got them). Material for the sox seems  thicker than before? Didn't get a chance to go for a spin, but tailbone seems better. I'll get on the website tomorrow and order breastcollar and saddle cover. Thanks!---Jodi

From: Jodi Thomas Sent: Friday, March 22, 2013 6:27 PM To: hill view farms  Subject: RE: Caliente Saddle

Here are some photos of us working in my first saddle you built BEFORE I lost 40# and earned myself a new saddle! Can't wait to start on a new batch in the new saddle w/a new body too! FYI it's a Snug Pax bag I had custom made to fit my 2-way radio on one side and a citation book on the other. Thanks, I noticed you didn't charge for the knife holder---Jodi

 

-----Original Message----- From: Becky Sent: Tuesday, March 12, 2013 3:18 PM To: hillview@newulmtel.net Subject: Hey!  

Hey Cathy...Barb Davis is my neighbor that I ride with. She raves about your products! I was wondering if you would send me one of your catalogs? Thanks so much,        My name and address....Becky Acheson

From: Heilgeist Cunningham, Ruth Sent: Monday, February 25, 2013 6:58 AM To: HIll VIew Farms Subject: RE: Evolutionary Saddle 

Good morning Cathy, I received the Caliente saddle this past Friday and took it out for a ride yesterday on my Kiger mustang.  His movement was much more forward and his ears stayed up throughout the entire ride.  The saddle felt great to me also . . . will just be adding a sheepskin to the seat for rides over an hour.  Thank you!  During the course of this week I’ll try it on the Shire Drum, Haflinger, Appendix, Akhal-Teke and the two Thoroughbreds.  As instructed, I viewed both DVDs. . . they were very helpful. 

I have a question about the shims:  Are shims needed for Evolutionary saddles too or was that tutorial for people without flexible panels? 

Also, I did not fax an order for a Battery saddle yet as one of my trucks went into the shop last Thursday and the repair entails taking the engine out.  Sigh.  So I want to see that bill before I order another saddle.  However, I am now interested in the 17.5’ black, Dressage saddle that you have in inventory.  Am I correct in assuming that it is $2,550? 

Thanks for your time.  I will be in touch. Ruth Heilgeist-Cunningham, CFE

From: Vero Bunch Sent: Saturday, February 23, 2013 7:11 PM To: hill view farms Subject: flexpanels  hi !! this is veronica bunch

i got a question...if i had thi beautiful peruvian saddle and i want to get the flex panels put on it, is that possible?? if soo how much would it cost??? thanks,

ps my saddle is working wonderful on all my horses!!!

From: yvonne hain Sent: Wednesday, January 23, 2013 10:39 PM To: Hillview@newulmtel.net  Subject: To purchase saddle socks

 Hi Cathy,  Last year I purchased a saddle from you and a couple of saddle socks. ( That I love ).  I would like to buy 2 more sets.  The ones I got were wool ( Black on the top side but I am not worried what colour I get) I need 2 more because I am doing a 160Km endurance ride in June and I need a fresh set for each leg.  Regards Yvonne Hain

From: Suzanne Mansolilli Sent: Tuesday, December 11, 2012 9:55 AM To: HIll VIew Farms  Subject: Re: shims for wasted away back

 Cathy,  I'm finally down in Costa Rica and have finally gotten a chance to ride my saddle--I love it! It fits all three horses, passing the pinch test (a helper is able to slide his hand under the saddle in front, middle and rear while i ride with no pinching.)  Sweat pattern is even when I ride.  But there is still more pressure in the front and back than in the center, as can be felt by the helper, and which can also be seen on the wool of the saddle sox that is more mashed down in those places than in the center of the pad. So I'm 99% happy with the fit, and hoping that you can help me possibly with a shim to finesse the fit to 100%?

 ...........I thought I'd seen a page on your site that talks about shims, but can't find it.  What are my options?  I'd love to hear from you! Suzanne Mansolilli

 

 From: mary sanders Sent: Friday, December 07, 2012 11:11 AM To: hillview@newulmtel.net Subject: Stall linerHello Cathy,  

I just wanted to let you know that the stall liner I purchased has worked out great!  You were wonderful to work with and installation was a breeze. The best part, no ammonia smell!  Have a Great Holiday and a Happy New Year, 

Mary Sanders -Haslett, Michigan 

From: Leslie McBride Sent: Tuesday, November 06, 2012 3:42 PM  To: HIll VIew Farms Subject: Re: spring loaded stirrup swivel 

Hi Cathy,

First---just wanted to follow up and say that our new spring loaded stirrup swivels are FANTASTIC!  They are doing exactly what I needed them to do to save my knees.  When my husband saw them he said, "Where did you get these?  They look like something I would make!"  We are very appreciative of the husband/wife team that made these. 

Second---the print catalog is wonderful.  Not only do you have great products--but the stories, recipes and pictures are totally charming!  If you have an extra copy, my friend Cindy would probably love one.  She is a horsewoman with some serious shopping habits!!  Her address: ......................... 

Thank you again for your help. A new and loyal customer,  Leslie McBride

 

From: Oran Nancy Sent: Friday, November 02, 2012 3:13 PM To: HIll VIew Farms Subject: Hello from Northfield 

I have rode in the new saddle—whoo it  is a different ride—My body kind of moves with the horse—for the first time she tolted—(First time) I and Ulla have to get used to the new saddle—will  let know as we go—Oran is going to try it on his big boy –He really likes the wade look do u ever make that style?? Thank U so much for taking time with me—U made me feel like I was a Queen—Thank U for Ur kindness---will update U --Nancy

From: Oran Nancy Sent: Thursday, November 08, 2012 7:02 AM To: HIll VIew Farms Subject: Hello from Northfield  

I am going to keep My saddle –I love the freedom it gives My horse and my butt fits in it – She is a happier horse—I sold (the Larry Whitesell,) Freedom saddle on e-bay in 2 days !

Well the only thing I wish that it (my Evolutionary saddle) was all black—and that it would have and a longer knee and bigger knee pad—Oran has rode in mine and said that he would keep mine –as He likes Your made saddle the best—it was nice for his wide Icelandic horse—that is what is nice about Your saddle it fits wide or not so wide---When U get time will You Call me and See If U can make the same saddle but with a longer  & wider knee pad—ALL BLACK--???I am saving my Cash again –—When U get time Thanks Nancy---

 

From: Suzanne Mansolilli  Sent: Monday, October 29, 2012 12:12 PM To: HIll VIew Farms Subject: Re: more

Cathy, 

I received my saddle on Friday and it's GORGEOUS!  The seat is super-comfy and the workmanship is beautiful, the leather super-soft.  Hopefully the horses will have the same opinion I do!
I'm glad I chose the english leathers.  I love how adjustable they are in relation to my seat.  The only things I'm sending back are the stirrups and toe stoppers.  I ordered the E-Z Rides with the toe cage and will give them a try. They just seem less fussy.
I want to thank you for all your help in choosing the right saddle and customizing it to my needs.  I've never dealt with any company that offers the level of customer service you do.  You put the "custom" in "customer" : ) 
I'll be in contact once I get down to Costa Rica and try this on the horses.  I should be able to accomplish this by the beginning of the 3rd week of November.  We arrive on the 15th, so I know I'll be trying it on the following day.  I can't wait!!!!
The stirrups will go out tomorrow (Tue Oct 30th), so you should get them by the end of the week, hopefully.  Let me know when you get them. 

Thanks again for everything,  Suzanne 

 

Dear Saddle Shoppers:  This customer "Brent"  called me several times in 2012 trying out saddle pads to aid in his rear-end comfort while riding.  He is the owner of other panel saddles and was disappointed in the comfort they offered.  Due to our return policy he reluctantly tried the seat cushion we make.  He called back praising the cushions comfort. Also during this time was questioning about our saddles and was very skeptical on the the saddles claims for fit and comfort for the rider.  He again was VERY skeptical but did order one based strictly due to the 30 day return - no questions asked policy. He wanted to try the saddle and return it -not getting screwed in the process.  Due to our policy he ordered one.  He called us on 10/17/12 to say that he would NOT BE returning the saddle and among praises upon praise, he went on and on about the quality, comfort, service, etc. of the saddle and of our products.  He insisted that I was to post his information on the web for anyone to call him.  As he was/is going to write a letter but in the interim to post this.   Brent is an older fellow.  My age or so, (over 50) and has been around these saddles and horses for a long time.  If you have any questions, call him.  He just wants to do right by the consumer.  Regardless what products they purchase.  He has something to say.  As for myself.  "Brent and we are glad that both you and your horse are happy.  It is this, this very thing that keeps us motivated in knowing that we ARE making a difference in the equine world. Thank your business".

BRENT GLESSNER -BOXWELL, PA 15531   phone:  814-288-2306
PS.  "I, Cathy do not as a policy post customers contact information, as to protect customers from unruly callers or companies haggling them.  But Brent is and was very forthright on having this posted.  As note to other saddle companies who are steeling our photo's and work to promote your brand of saddle.  PLEASE RESPECT the customer and their decision.  I do so for your products, customers and those who are paid or unpaid to endorse your goods."

From: barbara glessner Sent: Monday, October 29, 2012 11:53 AM  To: hillview@newulmtel.net Subject: Brent's new Caliente saddle
Hi Cathy- I said I would send you an email about how much I like my new saddle & here is what I like: (1) super comfortable!!! (2) fits me perfectly (3) not slippery & holds you in very well (4) does not turn over, going down a steep hill (5) stirrup & fenders are in the right place & very well balanced (6) very good-looking saddle.   I have an Orthoflex Special Edition Caliente saddle with all the bells & whistles, which is very uncomfortable and costs about twice as much as your Evolutionary Caliente saddle. Your saddle is much better than the Orthoflex saddle I already owned.  If anyone within driving distance of my home in Boswell, PA, would like to see my Evolutionary Caliente saddle, feel free to call me at 814-288-2306. Thank you for all your help & the nice things you gave (sold) me.     -Brent Glessner  barbaragle@msn.com           

-----Original Message----- From: kim Sent: Friday, October 26, 2012 8:11 AM To: hillview@newulmtel.net Subject: Cathy you nailed those knee rolls!  

Hi Cathy. Great job on the knee rolls for my saddle. Just what I wanted. 

I have a new project for you. I want to play with different saddle pads to try to minimize the friction / hair rubbing I am getting mid panel.  It doesn't seem to be pressure and there is good sweat pattern but the hair is ruffled.   I don't want to discourage this long swinging walk and trot my mule is developing as it is good for the muscles he needs to develop for dressage but it seems his back is really coming up and down and back and forth with each stride. I can feel and hear the saddle hardware really sliding and moving with him. I would like you to sew a sock for the panels only, in a thin quilted cotton.  Same material top and bottom.  Similar to the material they use in the pad they call a "baby pad".  I want this to simply protect / disguise the panels without adding bulk.  Then I can try a large variety of thinner pads, anti friction, sheepskins, high tech synthetics, shim pads etc to try and remedy our problem.  I would like one in black and one in white.   Let me know if this is something you can do. And let me know what the price will be. I am thinking if this isnt something you want to get involved in, can also take this project to a local seamstress. But I wanted to give you a shot.  Warm Regards,   Kim Vanderwerf

 

From: lisa Sent: Friday, October 26, 2012 4:06 PM To: HIll VIew Farms Subject: curly hair

 Hey Cathy, I got a long ride in the Express last Saturday. Upon unsaddling, There is a lot of curly or wavy hair where her white spots from her fired Wintec saddles marked her in May and August. What do you think of the curly hair? It wasn't there before the ride, lots of it was there immediately after the ride. Still there a week later, though less markedy so. I am mindful of not having the saddle too far forward or back, of the 1-3" shoulder overlap. (Hey,, this saddle stays in place well even on big hills. Very cool.) About to order merino sox and a short leather girth (been using a mohair, want something burrs don't stick to).

On Brenderups, since you used to carry them, have you the tool one needs to get the hubs off to do the brakes/bearings?

Thanks so much for your help. I''m down to one catalog. A lot of folks out here are really interested in your stuff. I cannot stop talking about it and showing them the saddle. I did this with the cut-back and Plantation, too, even to I ultimately decided they weren't my model.  Take Care,

Lisa.   (Her back was not at all tender or reactive. I feel really comfy in the Express. And I've never found something better for her. But I wanted to ask you what you think about the curly hair popping up after an all day ride.)

From: Vero Bunch Sent: Sunday, September 23, 2012 12:43 PM To: hill view farms Subject: Re: saddle  

never mind the stirrups are perfect!! i finally could try it yesterday for a bit and it was great!!!!  maybe next yr i can get me a second one and have my hubby keep this one

:) happy From: Vero Bunch To: hill view farms <hillview@newulmtel.net>  Sent: Saturday, September 22, 2012 8:03 AM.  Subject: saddle 

got the saddle!!!!! it is beautiful thanks cathy!!, the only question i got , are the stirrup that wide or is there a smaller version? they are huge on my feet!! havent tried it on my horseis yet, we are having an awful rain system and got mayor flooding all over the lower areas.........yuck.  thanks.  veronica 

 From: sasha ouimet Sent: Thursday, September 13, 2012 11:35 AM To: HIll VIew Farms Subject: Prince back recent 

Hi Cathy!  Here are the pics of Princes back with a measure .As you can see, it is at 5 inches. It was a lot more deeper as I had previously mentioned ..Feel free to use the info for your testimonies! And the pics also!!  ....SASHA 

From: sasha ouimet Sent: Wednesday, September 12, 2012 9:54 AM To: HIll VIew Farms Subject: Photos of Prince Back 

Hi !Here are the photos that were taken of Prince last week. Notice his back- the slope from the hunter bump down, and the angulation's. The system x has improved his back immensely, but as you can see, I still struggle with the upwards thrust of my position . This is why I am hoping that the shims will help.. Waiting for my BUNDLE..........SASHA

 

 

----Original Message----- From: ....@netti.fi Sent: Wednesday, August 29, 2012 2:58 PM To: hill view farms Subject: New order

 Hi Cathy,   My Caliente-saddle is really wonderful! It is perfect for me and my horse. Very many people here are very interesting about your saddles too.  The socks are great too but now I need one extra pad.  I will  attach here the order document so you can see what I need. I do not know how much are the shipping and the other costs so I could't finish it.   Is it possible that you sent me a bill so I can pay the order beforehand?   Best regards,  Raija 

     

From: Stuart Aronson Sent: Monday, August 20, 2012 12:32 PM To: hillview@newulmtel.net  Subject: need address, please  

Hi Cathy, I just realized I haven't sent the black packs back to you and I need to do so.  Thank you so much for sending the brown ones. I am loving my saddle!  Thank you so much!

Vaune Raskopf

From: Trond Ola Berg .................. Attached is a pict of your saddle just before take off for a trip in the woods yesterday. Works well, and is a comfortable "recliner" indeed!  :-)  Take care - Trond

From: Tami Vroma Sent: Tuesday, August 14, 2012 8:52 PM To: 'HIll VIew Farms' Subject: RE: pad

 Cathy, I LOVE my saddle pad!  Posted it on my Gaited Facebook site and everyone is asking where I got it and how I did it!  Best part was it came before my husband left for California.  I was feeling pretty sad because they sent him to California for the rest of August.  It got here yesterday so he got to be here when I got it!!

 I saw you added it to your website!  Very cool!  I love it! 

Tami Vroma

From: Karen Bahrman Sent: Monday, August 13, 2012 8:47 AM To: hillview@newulmtel.net  Subject: update  

Hi Cathy,  Just thought you’d like to know that I just did the middle 3 days of the Michigan shore-to shore endurance ride, so a 3-day 150, using the correction pad under saddle sox on the horse in question and his back looked perfect, in fact he received perfect vet scores on the 3rd day (very rare, a first for me on any horse in the 27 years I’ve been competing in endurance).  Upon first saddling it looked high, but it compressed nicely under my weight, never felt high and no longer looked high after everything got squished together – it isn’t as convenient, mind you, as one has to spend a lot of time futzing with it to get the hinge up between the sox-covered panels, but it worked great for this particular horse, more so than the single shim in the sox.  

Karen Bahrman

-----Original Message----- From: Elyssa Doner Sent: Wednesday, August 08, 2012 3:48 PM To: HIll VIew Farms Subject: Saddle & need saddle cover  

Hi Cathy - The saddle is ABSOLUTELY BEAUTIFUL!!  Thank you so much!  I can't wait to ride in it - I'm waiting patiently for a day that is below 95+ degrees (the humidity is killing me!)  Anyway, I totally forgot to order a dust cover for my saddle.  I am going to send you the $25 payment through PayPal and just wanted give you a heads up that it is coming.  Let me know, and again, thank you for your beautiful craftsmanship!!  Elyssa

From: Joe Jill Langlie DVM (Dr. Jill) Sent: Monday, July 30, 2012 3:10 PM
To: Dick cc. cathy Subject: Jil and TeJano 

Hi Dick -Here are most of the pictures I found.  There were a few from further away, but you couldn't see the saddle!

Have a great day!  Before I get to the next endurance ride, I'll need to work on getting him to "trot" next to me on the ground...he'll gait all day, but thinks I'm on crack when I ask him to jog beside me on the ground.  I also have to get him used to NOT picking up his legs until asked...the vets can't feel for tendon fill if he lifts and holds them until you walk up to the next one!!!  Darned polite critter!   
Jill 

Riding an EVOLUTIONARY SADDLE (Pleasure Plantaion) on a PASO FINO - ENDURANCE.  YA HOOO - GO Dr. Jill Go!

From: Kris Lowe Sent: Saturday, July 14, 2012 4:23 PM To: hillview@newulmtel net Subject: Re:  

Loving the saddle! My horse is too. Question and may be a silly one. Put bootie on today what keeps the panels from getting dirty? I know the dirt and sweat has to get through the wool of the bootie first will this be an issue?  Sent from Yahoo! Mail on Android

 From: Kris Lowe Sent: Sunday, July 29, 2012 8:04 AM To: hillview@newulmtel net

Hi hope you guys are getting a break from the heat?! Have a question on bootie. With the rigging is it common to have the rings sit below the bootie where they are flush against the horse? I have adjusted rigging several ways and still tbe rings are not on bootie. Do you make the booty where they are a little longer? Just loving the saddle. I tried the olive oil and it helped sometimes but i think i might get some dye from you.
Thank you for all your help through this process. You have been wonderful to do business with. Thinking down the road i may have a saddle made when i get my 2 year old goi g so i will have two!:)

 

From: Debbie K. Sent: Saturday, July 14, 2012 5:31 PMTo: Hill View Farms Subject: Love the Polo Riding Pants 

Cathy,  Thank you, I rode today in the polo pants. I honestly LOVED THEM! It was warm this morning but I was not as hot as I expected to be in them. I think they are now officially my new favorite riding pants! I have only ridden in tights for years, so this is HUGE. I swore off jeans years ago, not anymore! :) I am very glad I have two pair!  I will be back for more as I loose this weight!

-----Original Message----- From: penttrai@... Sent: Thursday, July 12, 2012 2:32 PM To: hill view farms Subject: Re: Caliente saddle  

Hi Cathy, Saddle is excellent now! It is in very good balance on horse's back and Sever-horse moves very good. Here is a picture  so you can see!  

Thank you and best wishes from us! Raija

-----Original Message----- From: CQ Sent: Saturday, July 07, 2012 10:20 PM

To: hill view farms Subject: Re: saddle  

Saddle fits!! feels great!!! Now will measure flank cinch and wait for ur return for it and sox. Sent from my iPad

 

-----Original Message----- From: Jodie Briggs Sent: Thursday, June 28, 2012 5:58 PM To: hillview@newulmtel.net Subject: Stall Liners 

First of all I wanted to thank your husband for delivering the stall liners to me on his way to Duluth! I really appreciated it!  Secondly, I wanted to tell you how much I LOVE the liners. I dug the leech  pits as directed and then put down the liners. I am using the pelleted cedar bedding and most days I can barely find where they are peeing! I am throwing out the manure, very little bedding and so far I'm just scraping the pee spots - letting them air dry and then putting the bedding back over the top. I love how the plastic pitch fork slides over this material. It makes cleaning so much easier. I hope they work as well in the winter in an unheated barn.  For now,  I am wondering why every horse owner isn't using these liners!
Thanks again! Jodie Briggs Cambridge, MN 

----Original Message----- From: HIll VIew Farms Sent: Friday, June 29, 2012 4:33 AM To: Jodie Briggs Subject: Re: Stall Liners

I KNOW on the stall liners/stall skins - they are soooo wonderful.  AND you will not be disappointed come winter either!!!  I've had them for YEARS and love them each day I muck stalls!  People just are slow to change, I guess... they do not know what they are missing. Thank You.  Sincerely, ~Cathy Sheets Tauer -"Helping one customer at a time" B.S. Animal Science, Certified Equine Massage Sports Therapist - President of Hill View Farms. For a free catalog of "Proven Products for Horse and Rider", to place an order / have questions: Fax, email or call 507-723-5937, Toll Free 866-723-5937, Cell 507-276-8571. Full retail store, saddle & tack repair, distributor of ToeStoppers & Evolutionary Saddles. Hill View Farms, 41564 Co. Hwy 4, Morgan, MN 56266. Add www.hillviewfarms.com to your favorites.


 

From: Joy Maldonado Sent: Friday, June 22, 2012 8:00 PM To: HIll VIew Farms  Subject: Re: purchase of #ST-TAP

Just wanted to tell you I LOVED  your catalogue!!  has so much great stuff and info in it.!! looking forward to the 2012 one to..thanks again...

 

From: Karan Godwin-Corey Sent: Friday, June 22, 2012 7:38 AM To: hillview@newulmtel.net Subject: My Breast Collar!!!   Cathy, I got my english breast collar and it is GORGEOUS!!!  I can't believe you and your husband make these! ....

-----Original Message----- From: instinct@bitstream.net Sent: Monday, June 11, 2012 12:46 PM To: HIll VIew Farms Subject: Re: Saddle strings  

Hi Cathy!   Hope all is well with you. I wanted to write to tell you how much I love the new saddle, while I've only ridden twice in it, it seems to fit him correctly and it's comfortable for me as well. I did finally sell my About the Horse saddle to some gal in California. David has quite the following there as that is where my last saddle from him went. I was also wondering of I could buy 2 more black saddle strings? I was going to rob them off my old saddle but it sold before I would repost it with them off. Let me know how much and I will shoot you a check-Thanks Teresa Hoverson

 Mike Moore, with his Evolutionary Officer Saddle.   5/27/12


Received this email from the Minneapolis Police department regarding the System X saddles.  He was writing to a dressage rider who does high level in USEF or USDF (minimum 1.40m jumping or St. Georg level dressage) and wants to make sure the panels will hold up. 
 From: Lokke, Christopher Sent: Tuesday, May 08, 2012 11:26 AM To: Kapil Modi Cc: hillview@newulmtel.net Subject: RE: Panel design Hi  Kapil,  The Minneapolis Mounted do not compete at any level of dressage. I can tell you that we use our saddles with X panels every day  while working the street. We have found that we can use the same saddle on several different size horses without having to make adjustments manually to the saddle. We have horses from 1000lbs to 1800 lbs.  We do some jumping during our schooling up to 3ft. I can also tell you that we do not get as many sore backed horses as we use to before we started using the System X. Sgt. C. Lokke  - XO Minneapolis Mounted Patrol - 612-290-3924



SHIM USE to Balance saddle.
Customer in lower case
Hill View Farms - Cathy in UPPER CASE

 From: Jeane Anderson Sent: Apr 14, 2012 8:03 PM, To: Hillview@newulmtel.net Subject: Re: Need your advice
 Hello!  I purchased a saddle from you last fall.  I love it.  I have three horses that I use it on and two of them I feel it fits so nicely, like it just finds it's own perfect place on their back.  My third one I'm not so sure.  She has narrow shoulders and I feel like when I'm going down hills it's going to slide right up onto her back.  It also slides from side to side on her back.  So naturally, I have to cinch it rather tightly.  My biggest concern is that she has dry spots the size of my hand on each side of her withers.  I'm sending you pictures of her right after an hour long ride.  Can you give me some suggestions?  I have to send the pictures in separate emails because I'm emailing you from my iPad and I don't know how to do it any other way!  Sorry.  I will put "Star" on the subject part of my emails so you know the pictures go with this email.  Thanks! Jeane Anderson 
VERY ODD... CAN YOU TAKE A PHOTO OF YOUR HORSE OVER THE RUMP SHOWING THE SHOULDERS?     I WONDER IF THERE IS JUST NOT AS MUCH PRESSURE THERE FROM THE PANELS.   IF SO I CAN SEND YOU A SET OF FRONT FELT SHIMS OR EVEN NEOPRENE IF THE PHOTO SHOWS ME.     ALSO DOES SHE SHOW DISCOMFORT?  WHEN RIDING OR WHEN PALPATED OR BRUSHED THERE??
   THANKS ~ CATHY SHEETS TAUER - PRESIDENT - HILL VIEW FARMS
-----Original Message----- From: Jeane Anderson  Sent: Sunday, April 15, 2012 8:34 AM To: HIll VIew Farms Subject: Re: Star
Wow!  Thank you for getting back to me so quickly! THAT IS WHAT I AM HERE FOR...   :-)
I will take pictures today.  More pictures coming.  It looks like rain and is rather dark right now.  Here is a picture I already have on my iPad.  She's the one on the right. I'll send a few more.  Maybe it will help, maybe it won't.  But I know you have a lot of experience with different horse bodies so what the heck! You think there is not enough pressure? YES THAT IS MY FIRST THOUGHT AS WELL AS THE SADDLE SLIDING FORWARD, MAKING - FRICTION RUBBING thought dry spots meant too much pressure?  NO,  SOME TIMES AIR GETS IN AND DRIES.  LOOK AT THE SPINE OF THE HORSE NOTHING IS THERE OR VERY LITTLE AND IT IS DRY.  That's something I've been confused about, because she's so narrow in the shoulders and it doesn't make sense that there would be too much pressure there.  My other two have much wider shoulders but more of a dip behind the shoulder where the saddle just settles in. She is not sore, no shows no discomfort when i brush her. Sometimes when I'm riding downhill she flips her head up. YES THIS COULD BE AS THE SADDLE IS MOVING TOO FAR FORWARD AND THE GIRTH/RIGGING COULD BE BOTHERING HER, AS WELL -AS THE MOUNTING AREA ON THE PANELS IS NOW ON HER SHOULDER.  I thought it was just in protest because it's usually the hill we go down when we are going on a longer ride and sometimes on a short ride I turn back home before we go down that hill.  NO I DO NOT THINK SO ,,, I THINK IT IS BECAUSE OF THE SADDLE. If I use shims, do I have to use a special pad with pockets? NO.   Also, do you think I need a crupper? YES.   I feel like the saddle is going to slide up if I don't have it cinched really tight. THE CINCH JUST HOLDS THE SADDLE DOWN, NOT BACK.  Also, she has had puffiness on the sides of the cinch after a ride, AHH...  THE RUBBING OF THE RIGGING OR GIRTH DUE TO THIS OR ALSO TOO TIGHT and little puffy bumps along her spine. TOO TIGHT AND MOVING WOULD BE MY GUESS.   She had none of those yesterday though.  It's just off and on. Man, she sounds like a mess! I WILL SEND YOU A SHIM TO FILL IN BOTH SIDES OF THE SADDLE.  I WILL CUT THE SIZE OF YOUR PANEL, YOU CAN JUST USE DOUBLE SIDED TAPE AND TAPE IT ONE THE UNDER SIDE OF THE SADDLES FLEECE AND YOU CAN USE THIS ON YOUR OTHER HORSES TOO IF YOU WANT OR HAVE A SEPARATE PAD AND TAPE THE FELT SHIMS TO IT.     I WILL WAIT FOR MORE PHOTO'S THO.  HOW OLD IS SHE?  Just turned 7 last month. OK SO SHAPE WILL NOT CHANGE - AS FAR AS BULKING UP.  GOOD TO KNOW
Jeane Anderson ~CATHY SHEETS TAUER - PRESIDENT - HILL VIEW
-----Original Message----- From: Jeane Anderson Sent: Sunday, April 15, 2012 8:56 AM To: HIll VIew Farms Subject: Re: Star
IN THE PHOTO’S IT ALMOST SEEMS AS IF ONE SHOULDER IS LARGER THAN THE OTHER... BUT IT COULD BE THAT WAY IF THE HORSE IS NOT STANDING SQUARE.  ALSO SHE IS NARROW SHOULDERED WHICH WILL ALLOW THAT SADDLE TO MOVE FORWARD – PATH OF LEAST RESISTANCE.  ALSO IN ONE PHOTO, IT LOOKS LIKE SHE IS BUTT HIGH.  CAN YOU CONFIRM THIS.  CAUSE ONE PHOTO LOOKED OK  THE OTHER NOT.      THEN JUST SOME FRONT SHIMS I THINK WILL BALANCE THE SADDLE AND YOU MAY BE OK... I WILL MAKE A PAIR OF 1/2 SYNETHIC AS YOU HAVE  MERINO WOOL SADDLE SOX.   I WILL GET THOSE OUT TOMORROW FOR YOU... NO CHARGE. THANK YOU FOR YOUR PATRONAGE. ~CATHY SHEETS TAUER - PRESIDENT - HILL VIEW FARMS
From: Jeane Anderson Sent: Sunday, April 15, 2012 12:33 PM To: HIll VIew Farms Subject: Re: Re:
  I thought the same thing about her shoulder when I saw the photo, but I think it's because on one side her hair is a little darker so it might just be a shading issue.  Plus she's shedding.  She might be slightly butt high because that's what I feel when I am on her.  It takes me a little while to get used to my seat at the start of a ride especially if I've just ridden my big bulky mare.  I always feel like I'm falling forward.  I WILL MAKE A PAIR OF FRONT SHIMS  YOU WILL HAVE TO PUT IN AND TAKE OUT THESE SHIMS – USING THEM FOR HER.  SOME FRONT SHIMS I THINK WILL BALANCE THE SADDLE AND YOU MAY BE OK... I WILL MAKE A PAIR OF 1/2 INCH .  ~CATHY SHEETS TAUER - PRESIDENT - HILL VIEW FARMS
From: Jeane Anderson Sent: Sunday, April 15, 2012 2:58 PM To: HIll VIew Farms Subject: Re: Re:
 I can't thank you enough!  I feel really stupid asking, but how exactly will this work?  I want to make sure I do it right.  Do you make them so that they fit right inside the sox? Again, I really appreciate all the time you took to help me!  I HAVE MADE THE SHIMS... JUST GOT BACK.  I MARKED THEM SO YOU WILL HAVE NO ISSUE ON HOW THEY ARE TO GO.  PUT THEM IN THE FRONT HALF OF YOUR SADDLE SOX.  YOU WILL HAVE TO TAKE THEM OUT FOR YOUR OTHER HORSES.... WHICH IS A PAIN IN THE ASS.  ALSO MAKE SURE YOUR RIGGING IS ADJUSTED FOR THIS MARE.  SET IT SO IT IS FORWARD AND EQUALLY TIGHT – SO SHORTEN THE FRONT STRAP, AS SHORT AS IT GOES AND THEN MAKE SURE THE BACK STRAP IS LET OUT ENOUGH SO IT IS STILL TIGHT BUT KEEPS THE RIGGING IN THE MOST FORWARD POSITION.  THIS IS WHAT WILL HELP KEEP THE SADDLE BACK.     IT COULD BE THIS MAY ITSELF BE THE ISSUE – BUT I DO NOT KNOW, AS I DO KNOT KNOW WHERE YOUR SADDLES RIGGING IS SET.     BUT THIS WILL HELP KEEP THE SADDLE BACK AND THE SHIMS WILL CREATE MORE PRESSURE AND ALSO MAKE WIDER HER SHOULDERS AND RAISE THE FRONT OF THE SADDLE UP.  YOU HAVE THE MERINO WOOL SOX, SO YOU HAVE THE BEST FOR COOLING THE BACK.     LET ME KNOW HOW THIS GOES.  AND YOU ARE WELCOME.    ~CATHY SHEETS TAUER - "HELPING ONE CUSTOMER AT A TIME"
From: Jeane Anderson Sent: Sunday, April 15, 2012 3:54 PM To: HIll VIew Farms  Subject: Re: Re:
 Thank you again!  I already have the rigging set quite forward.  I'll see if I can get it more so.  I'm looking forward to trying this and I will send you pictures after a long ride so you can see her sweat marks!  Thanks again for taking the time.  I'm sure you are busy getting ready for the expo.  Maybe I'll see you there.  Every year I go lust after your saddles and now I'm proud to have one!  Jeane Anderson
From: Jeane Anderson Sent: Sunday, April 22, 2012 6:33 PM To: hillview@newulmtel.net Subject: Star 
I took star out for an hour and a half and here are her sweat marks.  It's better!  It actually looks better than the picture shows.  I WOULD NOT WORRY NOW ABOUT THE SWEAT MARKS AS HER SHOULD IS MOVING A LOT UNDER THE PANEL.  THE GOOD THING IS THAT THE SADDLE SAYS IN THE SWEET SPOT AND SHE IS GETTING BETTER CONTACT WITH THE SHIMS IN PLACE.  Yesterday with shims. Its still not solid marks, but she still has quite a bit of winter coat. The saddle stays in place much better and has found its sweet spot. HOW WAS THE UP AND DOWN WITH THE HILLS?  Up and down was much better.  Her sweet spot feels different than my other two horses because it seems like it's farther forward.  But that's where the saddle sticks and stays. My other two are very broad shouldered (my gray mare in particular) and on Star I feel far forward on her compared to my other two because she's so much narrower than them.  Shenis probably a little high in the rear end too so I feel like I'm falling forward on her and have to think about my seat position.  My gray mare has prominent shoulders and a dip in her back where I just naturally sit and I don't have to think about it.   I'll send you a picture of all three of them. Jeane Anderson  ~CATHY SHEETS TAUER - "HELPING ONE CUSTOMER AT A TIME"
Barbara O'Brien Photography 
-----Original Message----- From: Anderson, Jeane Sent: Monday, April 30, 2012 8:40 AM To: 'HIll VIew Farms' Subject: RE: Web site
Thank you so much.  Also, I rode Star yesterday for over an hour with no shims and just the sticky pad that I bought from you on Saturday and her sweat marks were awesome!  I have pictures if you want, but I think I'm kind of turning in to a pest  :)  Star with sticky pad and no shims and then other side, Sticky pad, no shims.  I think this shoulder is slightly lower than her other shoulder.

 


On Apr 21, 2012 1:19 AM, "david schroedle" wrote:  Cathy, got my stuff today!! love the saddle pad and the belly buster worked great. Having drinks in our new tevis mugs as I type they are wonderful, thank you so much, Deb

Sent: Thursday, April 05, 2012 9:40 AM  To: Tauer Cathy Subject: UGH!!!!
{paraphrased}  There is a big thing going on Face book from a lady who takes Thermograph pictures and with this she recommends to people this saddle.  (*********) 

I have difficult time educating people that  nothing wrong with the saddles they currently use.  I see that more and more of my customers are selling saddles because of this lady.  She also says that she gets better readings when customers DO NOT USE wool pads.  Why don't they understand that a Thermograph is not accurate for gauging pressures? 

From: HIll VIew Farms Sent: Thursday, April 05, 2012 6:19 PM Subject: Re: UGH!!!!
{Summarized}  Thermograph is HEAT!!!  NOT pressure.!! A Thermograph is VERY good in showing side to side comparisons, heat dispersal, infections, heat loss, etc.  So you will need educate.

  • Show the photo’s of the horses body that is red that the customer was given,  the one where on the side and shoulder was all red from HEAT... NOTHING is pushing him on there!!!  Take a photo of yourself / customer, naked after warring a belt on tight fitting pants and see the heat at the waist band... NOTHING is hurting.  it is heat. (as you can see the pad the customer used did a poor job of keeping the horses back cool.) - {PHOTO ON RIGHT BEFORE RIDE - PHOTO ON LEFT AFTER RIDE}
  • THE things that COOL a body is Sweat.  and if you wick that away or have it evaporate it COOLS the body!!!! BASIC SCIENCE - FACT.  Materials that wick are natural in form.  WOOL, Cotton and silk.
  • I know that saddle company see mentions.  works better than many rigid tree saddles - yes.  and I have SOLD many of our saddles to those customers!!!.  points to remember with Evolutionary saddles. 
  1. There are NO tree points!
  2. The panels are mounted  so that it is up to 5 inches – from the front edge of the panel... which is at, behind or slightly on the back  edge of the horses scapula – WHEN HE IS STANDING SQUARE.  (that is mounting point where actual area is harder – the rotation point - and does not move- rigid,)  So when the saddle is on the horse in a balanced state, it is located about at the  T6, 7, or 8 vertebra depending upon the horses wither and length of back. (thoracic vertebra count, starting from the last cervical - neck).  This is further back than any saddle including rigid tree saddles.
  3. the demonstration that is shown on the companies web site is on a fake plastic horse we had one of these as when I taught equine massage classes. I used it to show for muscle grouping and patterns for physical palpation.  NEVER USE for showing saddle fit as one CAN'T move the horses leg forward to show the actual movement of the horses scapula back.  Some horses have as little as two inch rotation BACK, while some have up to a 4 inch rotation back!!!!.  This is where saddles FAIL. 
  4. Those saddles will over time,  will create a hollow behind the scapula – from muscle atrophy – from pressure!!! NOT HEAT, as that muscle is not being used, (for example if someone wares a wedding ring... when removed there is permanent indent there, as the finger could only get so developed...)
  5. ALSO many horses will only extend as far as they can without running into the rigid saddle tree - FACT.   So the horse will sacrifice length of stride as to not get sore.

ALL OF THIS has nothing to do with HEAT!  THERMOGRAPH is HEAT!!!   NOT PRESSURE... have your friend use a gel/foam or pressure testing pad to measure pressure distribution if she wants to see pressures.  OR better yet PALPATE for soreness!!!

DO NOT WORRY... I get customers coming back yearly, apologizing and kicking themselves for selling a saddles that DID fit....

 PLEASE share with VET and other professionals as to help inform them of these differences.

 I DO NOT like bashing other products or companies, or making people feel stupid or professionals ignorant.   I can only state the facts in a logical way using everyday examples to help people understand.

 yes, you can post this thread as an individual– maybe they will use their logic, and not get dazzled by colorful imagery – that is being used to show heat dispersal and not equipment related pressures.

 

From: Waldriff, Jennifer Sent: Tuesday, March 06, 2012 12:58 PM To: HIll VIew Farms Subject: my saddle.

 Hi Cathy, 

I just have to say I absolutely LOVE my working trail saddle. Only thing I would change is that I would have put the suede seat on versus smooth leather but I can fix that with some chaps or a seat cushion. It is so comfortable and fits both of my horses perfectly… I can’t wait to spend a few days riding in it…. I am going to start saving for another one. 

Jennifer Waldriff, PHN, RN

 

From: Irene Ulset Sent: Saturday, February 11, 2012 2:56 PM To: Tauer Cathy Subject: Cutbacken I sold a year ago! 

This is the lady I sold the Cutback to a year ago. After that she has a new horse.

This horse has a very short neck and she tells me that the horse has problems with bending her neck. She belives that the panels are holding the horse back to do this. See attached pictures in two e-mails from customer. 

What do you figure? 

By the way. This lady has started a curse in Thermography and this is finding out if a saddle fits or not.

Do you have any experience with this?

She belives also that the panel saddle gives the horse more pressure on the neck since she can`t move her neck to the sides. She belives that the panels are to long and are wondering if she can put shorter panels on.... 

Regards
Irene Ulset
www.denbestesal.no
www.denbestesal.com

-----------------------------------------------------------------------

From: HIll VIew Farms Sent: Sunday, February 12, 2012 9:48 AM To: Irene Ulset Subject: Re: Cutbacken I sold a year ago!

I have had thermography done on our panels and they pass with flying colors.  As she got a new horse... she would need to move the saddle back and adjust the rigging.  I have NEVER had the panels effect neck movement.  NEVER... and I have a list of veterinarians who use and recommend our saddles. 

Have her adjust the saddle back a bit on the horses back and ride so the horse is hot and do a thermography check. 

Also we have the shortest panels on that saddle. 

Her testing will tell the truth on the saddles.  Please encourager her.

:-) 

Sincerely,
~Cathy Sheets Tauer - President - Hill View Farms "Helping one customer at a time" Add this link to your favorites: www.hillviewfarms.com
--------------------------------------------------------------------------------

 From: Irene Ulset Sent: Thursday, February 23, 2012 5:21 AM To: hillview@newulmtel.net Subject: Re: Cutbacken I sold a year ago!

 Nothing wrong with the Cutback.

She had it to long forward. But it more back and adjusted the rigging. 

She also to a Thermography test on it at past:-)))) 

Here is a picture taken of the Cutback after 30 min. ride. 

-------------------------------------------------------------

----- Original Message ----- From: HIll VIew Farms To: Irene Ulset Sent: Thursday, February 23, 2012 2:40 PM Subject: Re: Cutbacken I sold a year ago! 

outstanding!  nice to have adjustable rigging. 

Notice how the heat is at the spine, where no saddle or pad is touching?  the back is hot and sweating there.  The merino wool saddle sox really keeps the back cool and the panels distribute the riders weight, while the horse is in motion!!

Sincerely,
~Cathy Sheets Tauer - President - Hill View Farms "Helping one customer at a time"
Add this link to your favorites: www.hillviewfarms.com

 

From: Erin Sent: Saturday, December 17, 2011 7:18 PM To: hillview@springfield-sanborn.net Subject: horse equip. 

Cathy, I purchased a working saddle from you several months ago, and totally love it. Half a dozen of my clients have ‘borrowed’ it and fallen in love with your product, ordering saddles of their own. One of those clients is Jean Robertson of Morrison Colorado. Jean had purchased from you a headstall to use on her Paso but found it to be overly large on his tiny face so she wrapped the thing up and gave to me for Christmas for my horse. Unfortunately he is a large headed Friesian and though I love the piece, it is really too tight for him to wear. Wondering if I could exchange the headstall for one that would fit him.

Also will need to order a flank cinch to match the saddle I got from you....please let me know what info I’d need to send you...or maybe you’ve got record of the saddle color, tooling etc....will get sizing to you on that. Not an oversized barrel on him.  Hope this finds you well and busy. Can be reached at this email site or at .......................

Thanks for everything! Yours, Eryn

Hill View Farms Seconds are Superior in quality to what is considered Standard 

   ----------------------------------------------------------------Original Message----- From: beth curry   Sent: Friday, December 16, 2011 4:41 AM   To: HIll VIew Farms   Subject: Re: 26" contour girth 
 can you let me know when the girth shipped. that way i  can   keep any eye out for it. thanks!
Beth

----------------------------------------------------------------------- From: HIll VIew Farms Subject: Re: 26" contour girth  To: "beth curry"   Date: Friday, December 16, 2011, 7:40 AM 
 left 12 /13 us mail priority   
Sincerely,   ~Cathy Sheets Tauer - President - Hill View Farms

 --------------------------------------------------------------------- ---Original Message----- From: beth curry Sent: Friday, December 16, 2011 8:52 PM  To: HIll VIew Farms  Subject: Re: 26" contour girth
 actually it must have arrived last night after i pulled into the garage because it was there this morning when i  left. i can hardly wait to try it out. i know it is a "second" but it looks great & matches my Ortho-flex saddle so that is all that matters anyway (other than  fitting better than the current one) 
thanks!

 --------------------------------------------------------------------------- From: HIll VIew Farms Subject: Re: 26" contour girth To: "beth curry"  Date: Saturday, December 17, 2011, 7:19 AM
  super.. the fault with that one is that the sides where the garment is wrapped round is not as tight as it should be up at where the keepers are on  either side...  I am picky.
 :-)  Sincerely,  ~Cathy Sheets Tauer - President - Hill View Farms

 ---------------------------------------------------------------------------Original Message----- From: beth curry Sent: Saturday, December 17, 2011 11:33 AM To: HIll VIew Farms Subject: Re: 26" contour girth
well we have tried a variety of girths from standard English to western with converter straps so I am excited to see how this does and it looks just like my original Ortho Flex with a small

-----------------------------------------------------------------------------Original Message----- From: beth curry Sent: Sunday, December 18, 2011 4:38 PM To: HIll VIew Farms Subject: Re: 26" contour girth 

just wanted to let you know that we put the new girth to the test and i am very pleased with it. thanks!

 

From: Laurie Katayama Sent: Wednesday, November 09, 2011 10:17 AM To: HIll VIew Farms  Subject: sock.  The saddle sock fits perfect ! I really like it, it is going to be perfect for me and my horse.    Thank you - Laurie Katayama

  


 

 

-----Original Message----- From @bitstream.net Sent: Saturday, October 22, 2011 10:27 AM To: kathy t Subject: thank you

 Hi Kathy-   I wanted to write and to say thank you for the hat and sock's! Funny I was watching Dr. Oz just yesterday and he recommends that people sleep  with moisture wicking socks at night :) The saddle is awesome! I like  how it has a lower profile than the old ortho-flex my trainer owns.  weather is so cool that I haven't been able to ride to get a good sweat pattern yet but he has always seemed happier in the panel saddle. The saddle is also more comfortable than the older saddle as well. Good luck on your transition to the new /old store. I will send old western saddle mid-winter to swap it over to the panels. I promise to send it with a note and information :)!

 Thanks again-Teresa H

 

From: Kelsey Turriff Sent: Tuesday, October 18, 2011 12:30 PM To: HIll VIew Farms Subject: Saddle news. :) and a thanks

 Hello!!

I'm just shooting you an email to let you know that i love this saddle!!! :)  and my horses do also!! Thank you for all your time and helping me figure this out I'm glad I came to you! 

I'm in the process of convincing my mom that she needs one also.  She loves her saddle tho so she is thinking of maybe getting your panels on hers...  we will see what comes of that.    :)

Thanks again!   Kelsey

 

From: Laurel DawnFalcon Gates Sent: Sunday, October 09, 2011 1:32 AM To: hillview@springfield-sanborn.net Subject: Saddle conversion 

Hi Cathy.  I bought a cutback saddle from you a few year ago, what a great saddle! I love it and have taken it everywhere.  Never had a sore horse from it, just great.  it is holding up really well to use, the leather is as beautiful as new, the panels seem as good as new. overall its just perfect.  I use it on all the horses from my lusitano to the highland pony, I have an older American flex saddle that i am wondering if you can put system X panels on.  I love this little saddle, it's not wide enough for all my horses, but the horses it fits love it.  it feels like riding in nothing.  I am pretty sure the panels need some help and would be better replaced.  Is this an option? Or could i send you the saddle and you can see if replacing the panels in possible? Also, my mom recently purchased a duet saddle, incredibly comfy seat and great balance.  But it gave her horse white spots, so no good.  The company is not being helpful about any kind of refund, we bought the saddle new.   Is it possible to convert this to a panel saddle?  If so, what's the  price?  Hope you're well,  Laurel

 

-----Original Message----- From: Jeane Anderson Sent: Monday, October 03, 2011 8:37 PM To: Hill View Farms Subject: Re: Saddle fit question

Thank you for getting back to me so fast! I really appreciate it! I went riding tonight and I think I have it figured out. I pressed my hands under the panels as I was riding and it seemed like it was in the right place. She canters much better than she used to. She used to hunch her back and flap her tail up and down, so something definitely was not feeling right on her. Now she canters like a charm! Not only is she mutton shaped, but she also has really sensitive skin and shows every single mark from cinching or things pressing on her unlike anything I have ever seen! Tonight when I went to do chores she had three areas on her with welts, I'm assuming are from bug bites.  She seems to be comfortable in the saddle. I did some massage on her based on what I read on your site and she showed no signs of discomfort, she actually loved it and followed me around when I was finished! But...I don't know if I was pressing hard enough. I tried though!  I'm enjoying my saddle and trying to get used to sitting western, as I have been riding in an Aussie. I'm passing out your catalog to my riding friends! Thanks again!  Jeane Anderson 

On Oct 3, 2011, at 6:43 AM, "HIll VIew Farms" <hillview@newulmtel.net> wrote:
 Hi Jeane :  This time of year the horses do put on weird sweat marks due to winter hair coming in.  Just go with your gut.  You should be fine.  (but there is a tendency for riders to put the saddle too far forward - so bare that in mind...And YES and many of my mutton withered horses have lost their mutton shape as they have aged... Joya kinda did but she is now 15 years old!  Sincerely,
 ~Cathy Sheets Tauer - President - Hill View Farms "Helping one customer at a time"

 -----Original Message----- From: Jeane Anderson Sent: Sunday, October 02, 2011 9:13 PM To: hillview@newulmtel.net Subject: Saddle fit question
Hi Cathy,  I recently purchased a saddle from you (which I love), but am having problems with knowing where to place it on one of my horses. I have a mutton shaped horse that is very similar to a horse you have pictured on your site named Princess. Yesterday I rode Star on a long ride and had perfect sweat marks, but tonight I rode her and had dry marks on each side of her very flat withers. Do I have it too far forward or too far back?  It may be that it was just too short of a ride to get good sweat marks, but there was a good amount of sweat everywhere else. My other two horses are much easier to saddle because they have a pocket that the saddle just automatically fits in. Star doesn't have that pocket. The more I ride with this saddle will that sweet spot develop? Looking at your web site I saw a before and after picture that looked like your horse lost that '"mutton" shape.  Any advice would be appreciated. I'm really enjoying my rides with my Liberty!  And so are my horses!   
Jeane Anderson

 

From: Laurel DawnFalcon Gates Sent: Sunday, October 09, 2011 1:32 AM To: hillview@springfield-sanborn.net Subject: Saddle conversion 

Hi Cathy.  I bought a cutback saddle from you a few year ago, what a great saddle! I love it and have taken it everywhere.  Never had a sore horse from it, just great.  it is holding up really well to use, the leather is as beautiful as new, the panels seem as good as new. overall its just perfect.  I use it on all the horses from my lusitano to the highland pony, I have an older American flex saddle that i am wondering if you can put system X panels on.  I love this little saddle, it's not wide enough for all my horses, but the horses it fits love it.  it feels like riding in nothing.  I am pretty sure the panels need some help and would be better replaced.  Is this an option? Or could i send you the saddle and you can see if replacing the panels in possible? Also, my mom recently purchased a duet saddle, incredibly comfy seat and great balance.  But it gave her horse white spots, so no good.  The company is not being helpful about any kind of refund, we bought the saddle new.   Is it possible to convert this to a panel saddle?  If so, what's the  price?  Hope you're well,  Laurel

From: Virginia O'Connor Sent: Tuesday, September 27, 2011 4:23 PM To: HIll VIew Farms Subject: Saddle received 
Hi Kathy, 

I just wanted to let you know that I received the dressage saddle and it is fantastic.  It fits me perfectly and fits all 5 of our horses and the other three that my friend has like it was custom made for each of them.   5 of those horses are quarter horses—one is 28 yrs old with an extreme sway back, one has a roach back, one is really short and stout and the other two are really long backed.  We also have 3 percheron/TB crosses that range from 16.2 HH to 17.1 HH and one is tall and narrow, one is really tall and wide, and the other has a really high wither.  I can’t think of another saddle that you would be able to use on all those different horses.   

Thanks so very much!  I will definitely be purchasing a jumping saddle in the spring with my work bonus check so I look forward to talking to you again soon! 

Best regards, Ginny

 

Please send me your free "Catabook"! I love your website for both the products offered and for its general delight.
Thanks,
Jeanne Macomber


 

From an 11 hand welsh pony Max can ride his dad's 17 hand mule, all with the SAME saddle.  In fact the whole Kennedy Family rides in the Evolutionary saddle just so they can go from horse to horse or horse to mule when they want to get the whole heard ridden. They do this easily using the Evolutionary Saddle, without any saddle fitting concerns with exception of the girth. Looking great Max!  THANK YOU for the photo's Kelly!! (who, by the way is 5.10)

 
 

--- Original Message ----- From: "Elyssa Doner" < To: <hillview@newulmtel.net> Sent: Sunday, July 10, 2011 6:04 PM  Subject: Catabook please!

Hi Cathy -  Many years ago, you were very generous with your time and helped me determine the origins of a newly purchased, used Ortho-flex saddle.  With your knowledge and guidance, I was able to identify that my saddle .................................... With your help, I become the very happy owner of a beautiful vintage Stitchdown that is now going on 25 years old.  I still sing praises about you for that!

One of the many benefits of talking to you was that I received your catabook, which i found to be, bar none, the most informative collection of horse-related information that anyone could ever ask for.  So, I was hoping that with this email I could request a copy your most recent catabook (i tried to download it from your site but my computer wasn't having it). 

I hope all is happy and well with you.  Thanks so much! Elyssa


----- Original Message ----- From: To: hillview@newulmtel.net  Sent: Saturday, July 02, 2011 10:56 AM Subject: Re: SADDLES ARE ON THEIR WAY

Hi, Cathy!     We received our saddles.  They're quite nice!  Our horses love them.  The halter/bridle combo is very clever.  I often ride without a bit and this is perfect.  However, the reins are really short.  Our hands are about a foot in front of the pommel.  Do you have longer snap on reins?  Maybe we just have big headed, long necked horses...  I have the bridle set on the last holes--and it's snug.  Do you make a larger size?  I have a black one and a brown one...  I would also like to get two more of your saddle socks--merino wool, black, for a 16 inch Freedom saddle and a 17 inch Freedom saddle.      It's been a pleasure.     Thanks. Ginger Grieco

----- Original Message -----  From: To: hillview@newulmtel.net  Sent: Saturday, July 02, 2011 12:41 PM Subject: Re: SADDLES ARE ON THEIR WAY

Hi, again.     I will keep everything, as I oiled them...  Just send two sets of split reins--one in black, the other in brown.  The next halter/bridle I order will be a size larger.    Any suggestions on what to do with the extra length of stirrup leathers?  Is there a keeper that I can put on these?  I have about two feet of extra leather...    The horses love these saddles--they act like there is nothing on their backs!  Truly content.  You have a wonderful product.  Do you still have my credit card number?

    Thanks for everything.  Ginger

 

June 21, 2011:  It is my pleasure to write this testimonial for the panel saddle made by Hill View Farms.  I have an older Thoroughbred and my vet expressed concern that he was losing some top line.  She recommended that I work on lowering his head when I rode so that his back would be rounded.  However, after trying different bits, a special saddle pad and attempting to finesse his head up, my horse continued to hold his head high in the air.  A friend told me about Hill View Farms’ saddle and after looking at them and getting a demonstration at the Minnesota Horse Expo, I was sold.  Eventually, my friend and I visited Hill View Farms and I purchased a saddle.

My first ride was a revelation – my horse carried his head down, rounded his back and clearly was more relaxed than he had been in a long time.  My horse has continued to hold his head down and is definitely a happier horse – no back pinching.  A bonus – the saddle is very comfortable for me too. 

In addition to the results for my horse, I am also impressed with the customer service by Hill View.  They truly do everything possible to be sure you are satisfied with their saddle. 

I also was lucky enough to see where they make these saddles and the care and attention to quality is remarkable.  Again, I would heartedly recommend the saddles from Hill View Farms. 

Nancy Johnson, PLYMOUTH, MN

 

-----Original Message----- From: Jane Stevenson Sent: Friday, May 20, 2011 1:52 PM To: HIll VIew Farms Subject: Saddle  

Hi Cathy, My husband and I went for a 2 hour ride today. The saddle Is  very comfortable and I am already used to the tighter feel with the  soft seat. I rode my 23 year old horse today and he worked well in the  saddle, it didn't move at all either going up or coming down steep  hills. The sweat pattern was even with no dry spots. It seems to fit  him quit well. He's walking freely as usual with is head carried in a  low," I'm comfortable" position. I may not have to shim the saddle for  him after all. ... The saddle fit my younger, tiny bodied saddlebred  perfectly. He has a perfect back for a saddle according to your video.  This is the horse I ride on our longer, more demanding rides. He was  the one I was having saddle issues with.  I am so, so happy that your  saddle fits him so well!  I do have a Stubban string girth that has no  elastic that I am using for now. I'm still determining the exact size  of girth I need for when I order one from you at a later date. All the  best to you and your family, Jane.

 

From: mary  Sent: Monday, April 04, 2011 3:59 PM To: hillview@newulmtel.net  Subject: Break Out Saddle 
Hi There,

 I am the proud owner of your first Break Out Saddle, serial number 1.  I purchased it from Carl at Poetry Paints last December.  He was gracious enough to allow us to come up and try out some saddles and I fell in love with it.  

I would like to purchase a set of toe stoppers and  either fleece or wool saddle socks for this saddle.  It came with the tacky saddle socks which I like but have never ridden my Arab without a thin pad under the saddle this winter.  My concern is which type sock is the most comfortable for my horse and yet provides a secure, non-slip fit.   I feel like I never get this thing tight enough and certainly don’t want to make my little mare into a contortionist trying.  I do a lot of trailriding and occasional fun show but nothing serious.  She is hard to fit and this is the first saddle since I adopted her that she has not objected to.  It also fits me pretty well too. 

Since you would have the specs of when this saddle was built I thought I would contact you this way rather than just order blindly off the website.  I don’t know if there was anything different about this one and didn’t want to assume that one size fits all.   I was going to wait until June when I planned to stop at your retail store on my way to Montana but really need to get this stuff sooner.    (I’ll  probably be stopping anyway) 

Thanks for any guidance and thanks for an awesome saddle.

Mary Eustice 

PS: My sister purchased a saddle last year at Midwest Horsefair which is where we discovered you.

From: Sue Schuetz Sent: Sunday, March 27, 2011 9:26 AM To: hillview@newulmtel.net  Subject: cinch 

hello  i have ordered a few things from you in the past and have been very satisfied with the purchases and the service.  what i am looking for now is a type of western rigging that would be easier for me to use, because of arthritis in both hands.  my horse is a champion gasbag and it is very hard for me to get him cinched up.  is there something like a winch system for assisting in tacking up?  thanks for your help -  sue schuetz - cross plains wi 

From: HIll VIew Farms [mailto:hillview@newulmtel.net] Sent: Sunday, March 27, 2011 9:30 AM To: Sue Schuetz Subject: Re: cinch YES I would recommend the barney buckle.  or kwick cinch.  ; –) Sincerely, ~Cathy Sheets Tauer - President - Hill View Farms

From: Sue Schuetz Sent: Wednesday, March 30, 2011 4:57 PM To: hillview@newulmtel.net  Subject: buckle /  thank you so much for the kwik cinch buckle and the fast service!

----- Original Message ----- From: "Helen Mehan" To: "Hill View Farms" hillview@newulmtel.net>Sent: Monday, March 14, 2011 1:14 PM Subject: Thanks

 Hi Cathy!

I meant to send you a thank you note soon after I received my Brenderup accessory order so promptly, but got distracted.  Now that I have gotten your catalog in the mail, I am determined to get one done!  Anyway, thanks so much for your fast service -- I received my package of goodies just a few days after ordering from you.  I appreciate it!

Very truly yours, Helen

----- Original Message ----- From: amy swanson To: Hill View Farms Sent: Tuesday, February 15, 2011 4:48 PM Subject: Re: Caliente for Amy Swanson 

Hello Cathy,

I received my saddle last week and have put quite a few hours on it already.  It fits both my Arab and my Paso Fino from the looks of it.  It is much more comfortable than I expected.  I am telling anyone who will listen and that has been through a battle with saddle fitting that they should consider one for themselves.  I wish I would have taken a chance years ago on one of these, I wouldn't have went through 4 saddles since then for 4 different horses.  Darn it!

I do have some small dry spots in a very strange spot on the Paso Fino but it doesn't look like pressure, it actually looks like it is just getting a lot of air flow.  And it is very hard to get a sweat worked up on either of these horses because they are so used 100+ heat and are in really good shape.  

I ran my hand all over and under the saddle with someone on and there isn't a pressure change anywhere.  I love how happy my Paso is in it too, a really nice smooth consistent gait!  My husband eyed the sweat pattern and said the hair isn't even ruffled, plus when it dries it looks all completely even. 

I included a picture of her in her saddle.  Now if I can just afford another one for the arab and my husband, he has loin rubs from his current saddle even though it looks like it fits.  Must be his crazy long stride.

Thanks! Amy

 

----- Original Message ----- From: Laura Schonberg To: hillview@newulmtel.net Sent: Tuesday, February 08, 2011 5:14 PM  Subject: sale item?

Hello! 

Is the English breast collar (large – is that as big as they come) still available?  And what sizes are the dressage girths available for the sale price? 

I have another one of your breast collars and I need another for my new horse – he’s a perchon/quarter half and half, and I need a breast collar for my treeless trail saddle as well as a girth. 

I love doing business with you – thanks so much! 

If the English breast collar is still available, I’d love to purchase it.

 

----- Original Message ----- From: jessi To: hillview@newulmtel.net Sent: Friday, January 21, 2011 10:33 PM Subject: Saddle fit HELP Please!! 

Ok I am going blind looking at all the saddles out there! I was told to look no farther than you! I spent the money on a Parelli Saddle and pad system well NOT WORKING .Here are a few pictures of my Haflinger "the Don” The last time for this year I pulled his saddle off I just slid to the ground and cried! I don’t know what to do!   He is my mounted police horse how can I ask him to work for me if he is in pain!  Now he has white shoulder spots the size of my hands I have played with shims air pads what ever I was told would work I have spent so much money on trying to make this work! Our horses are ours so the county does not help us with equipment, this is getting a bit costly for something that is not working! I have to sell this saddle to buy a new one but I need my partner to be able to move too!  I have a huge tactical mounted training and I need him to be able to move, and be able to do the work I need him too.  Please tell me if you can help me! he is a haflinger a tubby haflinger on a diet. I do know my boy has a short back and I should have a round skirt I think that is all I know now!  can you help Donald and I

  Sgt.  Jessi Sheteron

 

----- Original Message ----- From: "Lorrie Todd" To: "Hill View Farms" <Hillview@newulmtel.net  Sent: Wednesday, December 22, 2010 6:02 PM  Subject: Saddle Sox

Cathy, I finally had my first ride in the saddle - it was fantastic!.............Please send a set of Merino wool ones.    I will send back the stirrups and the other pads.  I did not use the synthetic ones, I put a white piece of cloth down to read the pattern.  Merry Christmas,  Lorrie Todd

----- Original Message ----- From: JENNY To: hillview@newulmtel.net Sent: Monday, December 20, 2010 6:36 PM  Subject: cinch converter!
 HELLO!
 
 WOW THESE BLACK CINCH CONVERTERS ARE AWESOME!!!! I SHOWED THEM TO THE GIRLS AT THE BARN AND GAVE THEM ONE OF YOUR BOOKLETS YOU SENT ME - HOPEFULLY IT MEANS A FEW MORE SALES FOR YOU! - UNFORTUNATELY THE SADDLE I BOUGHT DOESNT FIT THE HORSE SO MY CINCH CONVERTS WILL SIT UNTIL I FIND A SADDLE!
 
THANK YOU, JennyLee McDonald  ps sorry didnt realize caps where on

 

----- Original Message ----- From: neil wise To: Hill View Farms Sent: Sunday, December 19, 2010 6:46 PM Subject: Marcie's Saddle 

We received the saddle and Marcie loves it!  She got it all rigged up and rode in it yesterday.  She said it feels like bareback, so much more in tune with the horse. 

Thanks again. Neil & Marcie Wise

----- Original Message ----- From: customer in France that came to the usa to find a saddle.  To: Selles Hill View Farm  Sent: Saturday, December 04, 2010 12:27 PM Subject: Caliente / France
Hi Cathy,

 I had my first "Hill view ride" today with my brand new Caliente.  Two words to resume it : Great and Thanks.  I know that two of us where happy today : my horse (at first) and me ...

 Best regards,  Bernard

WORDS OF ADVICE:----- Original Message ----- From: Hill View Farms To: Annette Sent: Friday, December 03, 2010 6:30 AM Subject: Re: your catalog 

Hi Annette,  Yes I know about saddle height... I sell many cutbacks to those riders who have hip issues. 

As for saddles and good deals..  Our RAW cost on the saddle tree is 250.00,  our raw labor is 600.00, the leather is 550.00.  The panels with hardware is 650.00. this does not include foams, neoprene, pads, saddle hardware or any profit to the manufacturer or retailer. So as you can see our saddle prices are LOW.  If you can find anything for 1600.00 you are doing great.  I know that there may be saddles out there that do not use good leather, or none at all - which cuts that cost down by 70%.  Most saddles do not have much hardware on them or if they do it is not stainless - so there is virtually no cost there. Also if saddles are made with illegal workers or out of country you can cut that cost down by 80%.    You can also get plastic trees and that will be 50% less from the wood/fiberglass/epoxy trees or no tree at all and so no cost there,  and lastly the panels - you can get delrin, one layer and hand cut if for 100.00.  So when looking for saddles, new or used really check them out as there is more to the picture than price - but I think you already know that.  :-) 

Now with all that said, there are some good deals, from sellers not knowing the above or dumping for other reasons.  Just be careful and make sure you can get some type of a return policy if you get a saddle from any retailer.  Also this is the best time of year to be looking for a saddle.  Check my trading post site or on ebay. 

Have a great holiday season and let me know how I can help further. 

Sincerely, ~Cathy Sheets Tauer - President
"Helping one customer at a time" Add this link to your favorites: www.hillviewfarms.com
For a free catalog of "Proven Products for Horse and Rider" or to place an order:  Fax, email or call in your address:  507-723-5937 or toll free 866-723-5937 Cell 507-276-8571. Full retail store including Brenderup horse trailers, saddle & tack repair, warehousing, distributor of ToeStoppers and manufacturer of Evolutionary Saddles.  Hill View Farms, 1535 West Central St. Springfield, MN  56087
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 ----- Original Message -----   From: Annette To: Hill View Farms   Sent: Thursday, December 02, 2010 7:39 PM Subject: Re: your catalog 

Hi Cathy,  Am having second thoughts about keeping the saddle as I really think that I need an endurance type saddle without such a high pommel and horn. I injured my right hip a year ago and have trouble getting my leg up and over the saddle. My Fallis had no horn and was very low and so I could manage that. I am finding that this new saddle is just so high up off the horse, plus the added height of the horn is causing me major difficulty getting on, not so much dismounting. I am sick about this as the saddle fits the horse and is so very comfortable once I am mounted. I was going to contact you and see if you had any leads on an endurance style flex saddle that I could possible trade this one in on? If not I will probably just sell this saddle or trade it locally where I can try different saddles for fit on my horse and comfort for me. I actually thought about the horn and height on this saddle before I bought it but was just so excited to be able to own a flex saddle (and it does fit my horse so well) that I just ignored the warning voice in my head and felt that I would be able to adjust to it. Not so, in fact I almost fell off the off side while mounting the last time I rode as my hip froze up on me and that scared me to death. I haven't ridden since and this is just not a good situation.  

 If you know of any english or endurance style flex tree available I would appreciate knowing about it. I am retired and on a limited income so will have to keep that under consideration. I paid $850.00 for this saddle with girth and breast collar and would like to keep any trade or purchase under $1000.00 if possible.  

I will keep the address below in case I decide to send the saddle in for a check up.

Thanks very much Cathy.  Sincerely, Annette
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----- Original Message ----- From: "Hill View Farms" <Hillview@newulmtel.net>To: Annette Sent: Thursday, December 2, 2010 6:21:46 AM Subject: Re: your catalog
 Hi annette. Say send your saddle into the address below.  This is a good time for us to start checking and fixing saddles as the SNOW is thick here and no riding....:-(

 :-) thanks -Sincerely,  ~Cathy Sheets Tauer - President "Helping one customer at a time" Add this link to your favorites: www.hillviewfarms.com
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 ----- Original Message -----  From: Annette To: hillview@springfield-sanborn.net ; hillview@springfield-sanborn.net Sent: Saturday, September 18, 2010 8:03 AM Subject: your catalog

 Good Morning,  I have just purchased a used American Flex saddle from a client of my farrier and am absolutely loving it. I have a growing five year old TWH and my beloved Fallis Balanced Ride saddle was pinching him and leaving dry spots. I tried about 7 different saddles on him with no success and was pretty discouraged. My farrier brought the American Flex by for me to try and both my horse and I are delighted.

 I had a copy of your 2008 catalog (I had been dreaming of owning one of your saddles but as a retired person did not feel that I could afford one) and loaned it to my farrier who will not return it to me as she now wants one of your saddles for her Fresian and needs the catalog for her own dreams. Would you please sent me a new copy of your catalog for my own use?  

Also I would like to know if you would allow me to send this saddle to you, when the snow flies, for you to inspect for any needed repairs? I am the third owner, the saddle looks like it has been very well cared for but the lady I bought it from is very heavy and there is a click on the left when I am riding.

Thank you so much for your help. Annette Huddle

 

Shim use with an Evolutionary Saddle. Two different backs - one owner. One is slightly roached and broad.  The other  is narrow and has a 7 inch dip. For the dippy back we installed (on both sides), two of the set of three center shims (omitting the smallest one).  Using two-way sticky tape we attached them with the largest shim toward the horse's back.  In this case the owner has two saddle sox, with one pair having the shims taped inside, the other with none, so all she needs to do is to change the pad for each.  This way she can ride easily and have no issue with the saddle bottoming out on the sway backed horse.  After riding we had great compression patterns as well as sweating patterns.  The chestnut was more moist where there was more movement and was moving in - to be complete if rode longer.  Would shims always be needed?  No, if this was a light-weight rider, there would be a smaller panel size and the panel suspension alone would be adequate. What a thrill.  One SADDLE - HAPPY HORSES -THRILLED OWNER.  Thank you Margie for a great time!

 

     

----- Original Message ----- From: Diana Marshall To: hillview@newulmtel.net Sent: Friday, November 12, 2010 3:30 PM Subject: RE: tracking 

Cathy - I love my new stirrups!!!!  I feel so much more secure with the 4" depth.  Thanks so much for your help with this order.   Diana M.

 

----- Original Message ----- From: Jane Nielsen To: hillview@springfield-sanborn.net Sent: Thursday, October 28, 2010 7:30 AM Subject: saddle 

Hi Cathy,
 My name is Jane Nielsen. I'm writing to you about a saddle. My friend Vicky got a saddle from you a couple years ago. It fits her horse so good. I have a problem with my horse. He's 16 hands talk and he has a nice wither but the saddle I have doesn't sit down on him. I use a thin pad and then I put a small pad on his withers. It seems to make the saddle fit a bit better. He has a nice white spot on one side of his back. I guess I would like a saddle that would fit him better. Do you ever get any used saddles in?? I can't really afford a brand new one. Thanks for your time.  Jane

 

----- Original Message ----- From: Irene Ulset To: Tauer Cathy Sent: Saturday, October 02, 2010 11:58 AM Subject: Feedback on the Caliente with tooling and silver!

 Hi  -  The customer love the saddle and wanted me to give you that feedback:-))

She says its great work and the saddle is amazing!

  Mvh
Irene Ulset www.denbestesal.no Tlf 911 36 746

 

----- Original Message ----- From: lynnTo: hillview@springfield-sanborn.net Sent: Friday, September 10, 2010 2:46 PM Subject: Thank you! 

Wow…I received my order and I love everything I got…but even better…………..I LOVE THE CATABOOK!!!  What a treasure in itself!!!!  I’m carrying it with me in my trailer.  It is so full of wonderful, helpful information and I have already learned so much just reading it!!!  And the receipes are wonderful!!!!!!  I will be ordering again.    Thank you for the additional CATABOOK.   I will pass it along!!!!!!!  Lynn Crance

----- Original Message ----- From: Laura Schonberg  To: Hill View Farms   Sent: Monday, August 23, 2010 12:11 PM Subject: RE: availability of a bit. 

Good morning – I just got my English breast collar I ordered from you, AND IT’S AMAZING.  Thank you for the high quality products you carry; it is such a pleasure doing business with you. Take care -

----- Original Message -----  From: "Keith Janke " To: "Hill View Farms " <Hillview@newulmtel.net> Sent: Saturday, August 07, 2010 1:04 PM  Subject: Saddle is awesome! 

Cathy,
The saddle looks great! The breast collar is awesome too! They look very nice together. I am very impressed with the quality of the halter/bridal, the breast colllar, the saddle sox, and the saddle. Can't wait to put some miles on that stuff. I sat in the saddle on a stand and it seems as if it is going to be very comfortable. Thanks again cathy for everything. I will talk to you soon!
Keith Janke

Sent: Sunday, August 08, 2010 8:12 PM Subject: Re: Breast collar. Thank you very much! As soon as she seen mine she went nuts! She loved it! So I had to ask.  Also, I rode in my saddle today for 2 hours and it was great!  Very comfortable. Thanks again Cathy! Keith Janke


----- Original Message ----- From: Susan To: hillview@springfield-sanborn.net Sent: Thursday, July 29, 2010 11:08 PM Subject: Saddle Sox received

 Hello Cathy,

Just a note to let you know I received the saddle sox today.  That was fast (as promised:)!  They look great, and I will be trying them out this weekend.  I have been using the pad I purchased on Saturday and am also very pleased that it really works as described.  I will probably order a set of front shims next week so I can fully utilize that option if needed.

Thanks so much for having your store opened for me on Saturday.  I was impressed with the quality products and the young man that helped me was both informative and helpful.  It was a long drive for me, but well worth it.

Happy Trails, Susan Gjemse

 

---- Original Message ----- From: dessy To: hillview@newulmtel.net Sent: Thursday, July 15, 2010 9:16 PM Subject: Hi

 Hi Cathy, I would like to order either your battery saddle or your cutback saddle.  I have your express and love it.  I have a 15" and would like a 16" and also I would like a narrower twist.  Let me know what you have in stock and what you would suggest.
 
Thank you, Dessy

----- Original Message ----- From: kit To: Hill View Farms Sent: Sunday, July 11, 2010 11:34 AM Subject: Re: send catalog 

Thank you, I'm so glad you are still in the business, your rose conditioner was the best I ever had and I gave it as gifts to my barn pals, everything I have gotten from you has been great, no wonder you test it first to be sure. Love your catalog too, because of the pictures of your family and recipes too! I'm leasing a horse now, and I want all the best for her too! Kitt

----- Original Message ----- From: Hill View Farms To: Sent: Monday, June 21, 2010 5:50 PM Subject: Re: slip on fenders
You are most welcome, and we are consistently trying to improve the product thanks to good folks like you that keep us motivated!!
Sincerely, ~Cathy Sheets Tauer – President "Helping one customer at a time" Add this link to your favorites:

 ----- Original Message ----- .From: To: Hill View Farms Sent: Monday, June 21, 2010 10:57 AM Subject: Re: slip on fenders
Cathy, Thanks for the invoice. Am really enjoying the saddle. You put out a great product. Can tell that a lot of thought, experience, and energy go into them. You should be very proud!
Jiordana

--- Original Message ----- From: Hill View Farms To: Sent: Monday, June 21, 2010 2:07 AM Subject: Re: slip on fenders
The invoice is attached.
 Sincerely, ~Cathy Sheets Tauer – President "Helping one customer at a time" Add this link to your favorites: www.hillviewfarms.com

 ----- Original Message -----  From: To: Hill View Farms Sent: Sunday, June 20, 2010 8:16 PM Subject: Re: slip on fenders
Hi Kathy, I did give the girth a try Friday when I rode. It was great! No problems. Don't think I'll need a sox. You are off the hook. If I can get the original invoice from Darlene Bettencourt, who I bought the saddle from  new and unused still w/ the tags on it, would the warranty be valid even though I am not the original owner? Thanks for your help. Hope you had a fun weekend.
Jiordana

 ----- Original Message -----  From: Hill View Farms  To: Sent: Sunday, June 20, 2010 3:57 PM Subject: Re: slip on fenders
 Our girth should give you no trouble.  You may need a girth sox if you have an arab doing long distance and if he moves a certain way... but you should be fine.
:-)  Give it a try.
 Sincerely, ~Cathy Sheets Tauer – President "Helping one customer at a time" Add this link to your favorites: www.hillviewfarms.com

----- Original Message ----- From: To: Hill View Farms  Sent: Thursday, June 17, 2010 6:15 PM Subject: Re: slip on fenders
I cut off the extra biothane on the stirrup straps today, rode & I think I can easily live w/ them. Next question, is, the saddle came w/ your contoured enlish leather girth. I have been using a mohair string girth which I like because it moves w/ the horse's skin and am thinking that it won't pinch him. Is pinching an issue w/ your girth? Do I need the sock cover to make it more comfie and less sweaty also?  Thought I would slip in this last question before I let you off the hook! Thanks again for your input!
Jiordana

 ----- Original Message -----  From: Hill View Farms  To: Sent: Thursday, June 17, 2010 3:46 AM Subject: Re: slip on fenders
Good email for clarifying.   The English leathers are one inch wide. - those are instock  We can make 1.5 or even 2 inch leathers but they will be thicker and will have the same Blevins buckle that a western fender will have on them.
 Neither set up will have the fleecy covers with them - those are sold separately, - they are for keeping your leather from not pinching your leg.  and some use it to protect their saddle against ware as a secondary benefit.(but I do not know many people who do that -  infact I can not think of even one.)
 Both will have one inch to 1.5 inch level adjustments.
 Yes and or no that the leathers will make ware marks on the saddle.  Over time there will be a spot under the leather that will show it was there.  Also it depends how much you move your leg if flap ware shows.  Dressage riders when riding rarely move their legs so flap ware is practically nil, where as the untrained riders saddle will have visible ware.  It also depends on how much spring to the horses barrel he has as there would be more side pressure with round sides vs. a slab sided horse.
 Calling by phone is best.  I have two numbers.  I'll be in and out today and tomorrow in the field for the weekend.  back in the office Monday.
 The cost for either type of leather will be $75.00.
 I'm not sure if it will make life easier.  I have customer who have no hands or one, arthritis, short, weak, poor eye sight -(that would be me), no arm, replacement knees, etc.   so depending upon your issue I can not say which method will make your life easier.
 That is why I say call me
:-)  Sincerely, ~Cathy Sheets Tauer – President "Helping one customer at a time"

----- Original Message -----  From: To: Hill View Farms  Sent: Wednesday, June 16, 2010 10:42 PM Subject: Re: slip on fenders
So, we are straight on this...the english leathers are 2" wide w/ hole adjustments @ 1"? Already have the fleecy covers, but will not using them wear stirrup leather marks on the saddle? Or are the fleecy covers just for comfort and no leg pinching. How much for the leathers and how would you like me to order them...on your website or can you do it here, or would you like me to phone? Any way to make life easier is fine w/ me.
Thanks so much. Jiordana

 ----- Original Message -----  From: Hill View Farms  To: Sent: Wednesday, June 16, 2010 5:25 PM Subject: Re: slip on fenders
oK..  yes we can get you english leathers but the hole adjustments are one inch.  and yes they are great on the captain saddle. Did you want the fleecy covers too for that?  I'll also send extra pins for the hanger bar that you tap in so you will have a three position .  I under stand about the biothane leather and that they are a bitch to adjust.  I have them..
:-)  Sincerely, ~Cathy Sheets Tauer – President "Helping one customer at a time"   

----- Original Message -----   From: To: Hill View Farms Sent: Wednesday, June 16, 2010 6:02 PM Subject: Re: slip on fenders
OK. Forget the fenders. Then is it possible to get  leather english stirrup leathers w/ regular buckles and adjustment holes in the leathers in 2" to replace the biothane stirrup straps? Would that work on the Captain's saddle? I am not getting along real well w/ the biothane straps. The buckles, for me are clumsy and hard to adjust. Am sure it is just me, but I am not comfortable w/ the biothane & cam buckles.
Thanks for your input. Jiordana

 ----- Original Message -----  From: Hill View Farms  To: Sent: Wednesday, June 16, 2010 2:17 PM Subject: Re: slip on fenders 
yes but you will not like that... I would use the 2 inch fleecy covers... that will be much nicer - no pinching and you will have nice leg movement
:-)  Sincerely, ~Cathy Sheets Tauer – President "Helping one customer at a time"

 ----- Original Message ----- From    To: hillview@newulmtel.net Sent: Wednesday, June 16, 2010 11:06 AM Subject: slip on fenders
Hi, I just bought one of your Captain's saddles and was wondering if I could get slip on fenders to fit your 2" biothane stirrup straps? Thanks.
Jiordana

 

----- Original Message ----- From: "Hill View Farms" <Hillview@newulmtel.net To: Sent: Monday, June 21, 2010 5:57 PM Subject: Re: Catalog
 Why thank you!
 :-)
  Sincerely,  ~Cathy Sheets Tauer – President

 ----- Original Message -----  From: "Raymond Dessy"  To:  hillview@newulmtel.net  Sent: Monday, June 21, 2010 4:54 PM  Subject: Catalog
   Your Web Site indicates a catalogue is available.  Your  technical specifications are superbly done, and most  useful.  We've been looking for such a source for a long
 time.  Address and contact info is below:
 Ray - Ray Dessy, Emeritus Professor

 

These are all the critters Brenda Huhta rides with her ONE Evolutionary Saddle.  She is a Perilli trainer and avid rider.  All she does is pick the right size girth and she is good to go.
----- Original Message ----- From: brenda swanstrom To: Hill View Farms Sent: Friday, April 16, 2010 4:24 PM Subject: Re: HEy!!

Hello,

My name is Brenda Huhta, and I am a proud owner of the Hill View Farms, New Evolution saddle. I have trained horses since I was in high school, so for 24 years I have rode horses that buck, rear, kick when you get on and bolt while being rode. This I am not proud of. Had I known or met Kathy and Don many years ago, I would not have sold a dozen good horses or had horses come back to me repeatedly for Tune ups, refreshers or what ever a person would call, the spring ride.

My husband and I where up to 7 saddles at one time. First, I needed a saddle in my size. Second I needed a saddle in his size. Then there is making sure the saddle fit the horse that we were riding. Therefore, we had two saddles per horse, per person. YUCK! And EXPENSIVE! Also I had to accommodate for horses that came in for training. This was ridiculous! So at the MN, Horse expo we had Kathy give us a demonstration on her saddles. Not only did I buy one, my husband bought one!

When we got home, we went straight to the barn. It was almost midnight, but I had to know! Will this saddle really do what she said? Yes it did. I put it on my mule (11 hands), I put it on my Arabian (14 hands w/a 3 inch dip in her back), I put it on our yearling Quarter horse. Last, but not least I ride in my ONE and only saddle. I ride my parents Halflingers, who are very wide, and flat backed. All the horses that come to me for their first ride, use my saddle. If they call me because they have issues after the horse returns to them, its the saddle. I have run over to their house jump on bare back put the horse through their paces and they are fine. I put my saddle on and have the owner try their own horse in it and the horse does wonderful. I have them call Kathy.

Since, owning this saddle and having friends purchase this wonderful saddle we have quieter rides and a whole lot less commotion on the trails. Now we get to concentrate on the wonderful trail rides with friends and our horses. This New evolutionary saddle is worth the time its made, the money it costs, and the back that it will be on. I recommend this saddle to all my customers. There is no comparison, I have looked! Buy one and you will never need another saddle again.

Live, Love, Life - Brenda Huhta -37 year old -instructor -Part time trainer

This saddle is the highest quality safety saddle on the market, all others could put you in the hospital.

----- Original Message -----  From: Hill View Farms  To: Julia Sent: Tuesday, April 06, 2010 3:46 PM Subject: Re: Saddle is ready

 Call me - and SUPER :-) and Get the saddle back ASAP... I have a person who needs it! 

Sincerely, ~Cathy Sheets Tauer - President

----- Original Message ----- From: Julia To: hillview@newulmtel.net  Sent: Tuesday, April 06, 2010 11:58 AM Subject: RE: Saddle is ready 

Hi Cathy,  
Okay--we tried out the saddle and I love it.  I'd like to return this demo and order the custom one.  What do I do next?
 
All the best, Julia Webb  


From: Hillview@newulmtel.net To: Julia  Subject: Re: Saddle is ready Date: Mon, 22 Mar 2010 19:37:44 –0500

1zw1974x031**********  

 Sincerely, ~Cathy Sheets Tauer - President

----- Original Message ----- From: Julia To: hillview@newulmtel.net  Sent: Sunday, March 21, 2010 2:52 PM,Subject: RE: Saddle is ready  

That would be great.  Hopefully, I'll have it by the end of the day on Friday.  I'd like to try it out on a Fjord that I'll be getting later this summer.
 
Can't wait! –Julia  


From: Hillview@newulmtel.net To: Julia  Subject: Re: Saddle is ready Date: Sat, 20 Mar 2010 19:39:01 –0500

Will do.  Monday when I get to the store I'll email it to you. 

Sincerely, ~Cathy Sheets Tauer - President

----- Original Message ----- From: Julia To: hillview@newulmtel.net Sent: Thursday, March 18, 2010 10:59 AM Subject: RE: Saddle is ready

 Thanks Cathy!  I'm looking forward to checking it out.  When you have a tracking number for the shipment, would you email me please?  We live out in the toolies, so I like to keep track of things.  –Julia  


From: Hillview@newulmtel.net To: Julia Subject: Saddle is ready Date: Thu, 18 Mar 2010 02:11:34 -0500

Hi Julia,

 We have the saddle ready to ship...  I'll run the cc you gave me and ship it out to you so you can see how the fit is on your horse.  Remember it is a new saddle, so use a thin pad under it and it also has a standard seat. - but you will get the idea on how it  feels and works.

 All the info will be with the saddle and watch the DVD prior to using. THank you. 

 Sincerely, ~Cathy Sheets Tauer - President


 

----- Original Message ----- From: Carolyn Chatterton To: Hill View Farms Sent: Monday, March 29, 2010 9:00 PM Subject: Re: Great Ideas with Food

Hey Cathy, Thanks for the e-mails--I'll have to put some of these ideas to the test.

Thought I'd tell you I rode our 21-year old double wide paintaloosa in the Officer saddle today & he's never been happier.  These saddles really are one-size fits all!  Also, Bob Hackney called this morning to say he's ridden his Officer for the last 16 days in a row on 2 different horses & he just loves it.  (He's had 2 hip replacements!)  

What a great month of March to be outdoors!  We're so spoiled.

Carolyn

 

----- Original Message ----- From: Laura Reynolds To: Hill View Farms Sent: Monday, March 29, 2010 12:05 PM Subject: Re: seat shrinker for my jumping/CT saddle: Thanks

Hi Cathy-  The seat shrinker worked out perfectly.  Ordered Sunday, made and sent Monday, arrived Thursday, test-rode Thursday and Friday, used for dressage clinic on Saturday and managed to impress dressage teacher!  Thank you so much for making it so fast and sending it priorty mail.  The dressage teacher noticed in last lesson that rider's leg aids were too far back on the horse's barrel.  Usually this type of thing promotes a lot of hand wringing and mutterings of maybe needing a new saddle but with our Hill View Farm equipment we were able to make quick positive changes:  breastplate to keep panels up on horse's shoulder, stirrup changed from back to middle bar, and seat shrinker to keep rider up front.  I think the teacher was impressed with such straightforward solutions.  I think many riders who use their CT saddle for both jumping and dressage will need a seat shrinker for dressage because you need room for your butt to slide back for jumping but you need to sit toward the front of your saddle for dressage.  By the way, the new seat shrinker looks just like a very nice lady's handbag, sort of like "she always keeps her purse strapped to the cantle when she rides".  You might have another product line there.

-Laura

----- Original Message ----- From: Tracy To: Hill View Farms Sent: Friday, February 12, 2010 4:14 PM Subject: Re: Saddle 

The saddle got here on Wednesday and it is AWESOME!!! It fits Cloud perfectly, and it is the most comfortable saddle I've ever ridden, but there's my dilemma. From what I know of saddle fitting I think it's too small, but unlike other small saddles I've ridden it, it doesn't feel uncomfortable. I wanted to ask your opinion of the fit so I'm attaching some photos again. Do you think it's too small? I personally would rather have a slightly small saddle than one I'm swimming in. Would an 18.5 be too be big for Cloud? Thanks for your help and by the way AWESOME saddle! ;)

Tracey
 ..................................................................................................

On Fri, Feb 12, 2010 at 6:22 PM, Hill View Farms <Hillview@newulmtel.net> wrote:  HE IS CLEAN!!!!………..Yes.. maybe a bit small looking...but....  if you lengthen your leathers - which you have the MEDIUM ones - not the long ones, you may look a bit better on the back side as far as finger room - which is sometimes a measure... but some English saddle have so much of a rise and funny seat that even with finger room you can feel to tight. …As we once mentioned...You are kinda in the middle as far as seat sizing.  You do look great and will now have to do not gain any more butt size.  :-)   (actually that is how I look in my saddle.. I personally prefer a smaller seat with my legs long.  I am more secure and NOT struggling to stay centered) let me know after you do a few more rides.

Sincerely,
~Cathy Sheets Tauer - President
 ..................................................................................................

----- Original Message ----- From: Tracey To: Hill View Farms  Sent: Monday, February 15, 2010 8:49 AM Subject: Re: Saddle  - Well, I couldn't lengthen the leathers (already on the last hole) so I did a few rides without stirrups, which with my leg hanging longer gave me more room. So I think I want to keep the saddle. I was wondering if I could exchange the medium leathers for the longer ones? Thanks for all your help. ; )

Tracey

 

----- Original Message ----- From:  De Ann To: Hill View Farms Sent: Saturday, February 06, 2010 9:20 AM Subject: Re: Notification of payment received 

thanks for the quick shipment!  I received this on Thursday!..It works great! 

The HVF Rigging CONVERTER!

 

----- Original Message ----- From: Irene Ulset To: Tauer Cathy  Sent: Saturday, January 09, 2010 7:08 AM Subject: The horse thats getting the Dressage saddle.  

Hi again,   I send you these pictures just to show you what cind of horse the Dressage saddle is for. The horse is a mare and the name is Flea, her weight is 1,1 tons!

:-))

(Irene is the International Dealer for Evolutionary Saddles.  She is located in Norway.)

 

----- Original Message ----- From: rose ann cleveland To: Hill View Farms Sent: Thursday, December 31, 2009 3:47 PM Subject: Thank you

Happy New Year,  

My girth came today and it is gorgeous...thank you...thank you...thank you.

Rose Ann

 

Original Message ----- From: Vicki Tharp To: Hill View Farms Sent: Tuesday, December 29, 2009 9:08 AM Subject: Re: Notification of payment received

Thank you so much! Hope your holidays have been great. My friend Shanetta was the one who bought the already made caliente from you a week or so ago for her big tenn. Walker. She loves the saddle as much as I love mine. Thank you so much for making such a terrific product!

Vicki Tharp
Sent from my iPhone

 

----- Original Message ----- From: CAROLYN To: hill view farms Sent: Sunday, December 13, 2009 8:49 AM Subject: Re: The Greatest Christmas Decoration Ever!!!!

Cathy,  Good one--definitely my kind of humor. 

By the way, we've been loving our saddles.  We hit the trail at least 15 times after we returned home this fall & had so much fun (so did Scout & Ranger!).  We started looking for steep hills to test them on & yep they stayed in place!  A pair of those Cashel Kozy Toes added to the stirrups are keeping our feet warmer, too.  Many thanks for all of your efforts on saddles & other equipment--you certainly saved the fall riding season for us!  One of our friends moved to New Mexico with her two horses, so who knows where we'll end up riding next year.  We're very excited about hitting the road starting in the spring, especially with our lightweight saddles & hopefully a new truck.

 

----- Original Message ----- From: "Josef Cihlar" To: "'Hill View Farms'" <hillview@springfield-sanborn.net>Sent: Sunday, October 25, 2009 6:58 PMSubject: RE: stirrup dimensions and tapaderos 

Hi Cathy:   Just to let you know I got and installed the tapaderos. They work great, and  my problem is finally solved. You now have one more satisfied customer.

Happy trails! Josef

 

 ----- Original Message ----- From: Eldon To: hillview@springfield-sanborn.net Sent: Thursday, October 15, 2009 6:16 PM Subject: My Experience  

Hello Cathy,

After our conversation earlier today, I wanted to share my history with your saddle.  I ride a seventeen inch Caliente.  I am happy to say that I can’t imagine riding any  other saddle unless it would be another one of yours. 

I turned eighty years young in May of this year (2009).  When I was fifty-five years old, one of my hips started to cause me a lot of trouble.  I had to give up walking the hills when I was hunting.  One of the fellows in hunting camp rode Tennessee Walking horses and I was offered one to ride.  What a change to my world!  I ended up starting a herd of my own.  I am down to two horses now, both Walkers that I have raised and trained.  Today, following bilateral knee and hip replacement surgeries, I can ride as often as I like.  This summer I have averaged two trail rides a week…the longest of which was a twenty-two mile ride in the backcountry.  Both my horses and I can’t say enough good things about your saddles.  I look forward to many more years “in the saddle” doing what I love: trail riding and hunting on horseback. 

Thank you again for supplying my tack and the saddle and for being there to answer my questions.   

Sincerely, Eldon (Jack) Kelley Helena, MT 406-458-5296 J_MKelley@q.com

----- Original Message ----- From:  dottie  To: Hill View Farms Sent: Tuesday, October 13, 2009 8:59 PM

Subject: Pictures! Hi Cathy!!

Its been awhile since I talked to you! I did promise I would send you some pictures of us and our new saddles. We havn't been able to get out much this fall at all! I did sneak out with a friend of mine and did a little riding today. I took my old mare with me. She just loves riding in this saddle! (I don't mind much either!!!) LOVE IT! For us buying new saddles was like buying a new car....... You get what you pay for! We couldn't be happier!! Thank you so so much from up here in the cold country of Minnesota!!!

Dottie

 

----- Original Message ----- From: "Carolyn Chatterton To: <hillview@springfield-sanborn.net Sent: Monday, October 12, 2009 7:56 AM Subject: Saddles/thanks

Cathy & Don,
 
 We are SO excited about our new saddles.  This past Friday we were finally able to ride them on some hilly trails--what a joy!   All of   your research, care and field-testing were so evident as we rode in  them.  They're very comfortable for both us & the horses and they’ve also been staying in place  :-)   Your packable ponchos & Tervis cups have also been put to good use with this crazy weather, and they all work just great.
 
 Of course, thanks, too, for all of your hospitality.  That was so nice of you to invite us over for dinner, and we thoroughly enjoyed meeting you & seeing your fun place.
 
 Hopefully you found some good weather to ride with your California visitors, Cathy.  We're certainly hoping there's some great fall weather on the way following this cold spell!
 
 Thanks very much again for all of your help!
 
 Carolyn & Howard

 

----- Original Message -----  From: GENE TORNQUIST To: hillview@springfield-sanborn.net Sent: Saturday, October 10, 2009 10:51 AM Subject: Evolutionary Saddle 

Cathy,   

You probably don't remember me but I purchased an Evolutionary Saddle from you about one year ago. Up until that time my horse, a chestnut Fox Trotter had been developing white spots just below and behind her withers.  You stated when I purchased the saddle that it might take several years for these spots to go away, if ever. 

I just wanted to let you know that after riding this summer more than ever before including a trip to Eminence, Mo. the white spots have completely disappeared.  Additionally I have been using the saddle on our other horse with little required adjustment.  Both horses seem to be very comfortable under the saddle. 

I have shown the saddle to several people so perhaps you will get some additional business. 

On behalf of my horses I would like to thank you. 

Sincerely,

Gene Tornquist

...................................----- Original Message -----  From: Hill View Farms To: GENE TORNQUIST Sent: Saturday, October 10, 2009 3:35 PM Subject: Re: Evolutionary Saddle.....................HEY!!! great news!!  It took us about three seasons before our spots went away on one of our horses - but that was years ago,  and the horse (moo moo ) that my friend rode last summer with her saddle - left white marks like banana’s on either side of her spine in the middle of her back, are gone and have not come back with her fall hair coat.  Ya hoo... so word of advise, do not let anyone use their saddle on your horse even for just ONE ride as that is what happened last year when EL rode moo moo.  It is wonderful that we all have such great saddles for our super duper horses! Thank you.  ~ Cathy 

 

Sergeant CHRIS LOKKE and Officer KELLY KASEL of the Minneapolis Police Department, MN

 



Tragedy while driving on the road.  While traveling at 55 mph, the back of the horse trailer jiggled opened and THREE of our saddles tumbled out.  One went missing as someone must have picked it up, one (on the back stand) will need the panels rebuilt and the one in front was run over by a car!  Chris and Kelly are showing the flattened stirrups.  We will need to replace those, re-work the torn seat and some other leather, rebuild the panels and redo the tree ASAP because in a week they need them back in time for crowd control during the University of MN home coming, as it is only our saddles that can fit their wide array of horses backs with ease. Thumbs up for Evolutionary Saddles!

 

 

 

----- Original Message ----- From: billie bradley To: Hill View Farms Sent: Thursday, September 17, 2009 9:22 AM Subject: Re: western style breast collar

 hi cathy,  just a follow-up, as you requested during our recent phone conversation to facilitate the ordering of my western breast collar. 

  i have been searching for the right breast collar for the last couple of months.  i checked the local tack shops and the  big name catalogues.  since i wasn't finding what i wanted, my wife suggested that i look at her english style breastcollar that was ordered from hill view farms about three years ago and has had lots of use.  i liked the neoprene backing as opposed to leather and fleece that gets dirty very quickly.  i was impressed with the quality of leather and hardware.  it had all of the attachments in the right places, even a clip on the neck strap.  it certainly was durable, showing no wear after 3 years of use.  i therefore called hillview farms and spoke to you, cathy to see if i could order a western style.  I was pleased that you could get one for me and i also appreciate your honest cheerful manner.  thanks again,  

peter bradley

----- Original Message ----- From: Gary & Ann Bates To: cathy tauer Sent: Friday, September 11, 2009 11:21 AM Subject: saddle ad
Hi Cathy, 

Thank you so much for all the help you gave Lauriellen regarding my saddle.  She bought it and is very happy with it.  She also said she received your catalog and couldn't wait to go through it and pick out everything she needed.  Although I sold the saddle with the merino saddle socks and breast collar which I purchased from you, I know she will be a customer of yours. 

Thanks again for everything you did for me as well.  I know I was probably a pain in the rear, but all is well now and I want you to know how much I appreciate the time you took to help me with the problems. 

Ann Bates

----- Original Message ----- From: Julie To: Hill View Farms Sent: Monday, September 07, 2009 3:29 PM Subject: new saddle :) 
Hi Cathy,   

     We have been busy with holiday company, but I finally got around to fitting the saddle.  I was afraid the girth was going to be too long, but it isn't.  I adjusted the rigging all the way forward, and with the sticky pad it seems to be holding real well.  The mule and I are pleased; no sign of discomfort for either one of us.  I am looking forward to a good fall riding season.  Attached is a picture of Sara Lee.  Note the smile on her face!  If we need anything we'll be happy to order from you again

 Sincerely, Julie Murdock

 

----- Original Message -----From: Minier To: Hill View Farms Sent: Tuesday, August 25, 2009 9:21 AM Subject: Re: your saddle (Pleasure Plantation Saddle) 

Cathy - I borrowed a cinch last night and went for a ride. I LOVE IT SOOOOOOO MUCH!!!!! It is perfect!!!!! I couldn't have asked for better!! Definitely worth the wait!! We will get you pictures when mike and I can get together to ride!!!
Thank you soooooo much!

Dottie

----- Original Message ----- From: Carol To: <hillview@springfield-sanborn.net Sent: Friday, August 14, 2009 5:38 PM Subject: testimonial 

I received my Battery model saddle from Hillview Farms two days ago. The shipping was even one week faster than originally promised. As a 20-year Paso Fino owner and rider, the McClellan style of this model appealed to me, especially with the easy english rigging. The 15" seat was a great and comfortable fit while keeping a short panel length of 22 1/2" for those compact Paso backs.
My three riding horses are of three classic Paso Fino back types, and I only expected the saddle to fit one of them. The first to get a trial was my easy to fit mare with a defined wither and medium-wide nice back. The saddle was not surprisingly a great fit, with the most even sweat pattern I'd ever seen on her afterward. Next to try the saddle was a mare I had no expectations of getting a successful fit with. This is because I already owned an x-brand flex panel saddle, also with a 15" seat, 22" panels, very comfortable for the rider but with System 2 stiff, thicker Delrin panels. My mare is 13.2, 600 lbs., short-backed and quite refined. When I put the x-brand saddle on her, the inside of the panels made contact while the outside inch or more just jutted out like a shelf. Figuring it was worth a try, I placed the Battery on her back. The panels instantly molded down on the sides and coformed to her shape! I then properly put a thin pad under the saddle, girthed up and away we went. The panels softly moved around this mares' shoulders, as well as fit along her sides and back, to give her a first-ever experience of what a flex panel saddle should be. My final riding trial was my x-wide and round gelding who tends to make a rider feel bounced around in a flex panel saddle. Not so with this one. He felt much smoother and really wanted to move out. 
I finally actually have a saddle that I can comfortably use and enjoy with three very different horses. Previously this did not seem like a possibility. I've learned from experience that panel saddles are very different, and the Hillview Farms' System 10 has been a welcome kindness for both my horses and for me.  Carol Christof 


----- Original Message ----- From: Mike Rood  To: hillview@springfield-sanborn.net  Sent: Thursday, August 13, 2009 6:41 AM Subject: current catalog

 would you please forward to my new address via snail mail your most recent catalog?

i've told EVERYONE that the old version has more critical 'horse' information than any single source i've ever read ........ and that includes more than fifty years of reading and researching.

thanks for your slave labor.

  mike rood

 

----- Original Message ----- From: April Mink To: hillview@springfield-sanborn.net Sent: Monday, August 10, 2009 7:29 PM  Subject: all is well, saddle is great 

Hi Cathy, 

I just came back from a horsecamping trip at Iron Mountain in the Mt. Rogers National Recreation Area in Virginia.  It is so beautiful there.  We had 3 days of riding.  The first day we just legged the horses up with a short two hour ride. The second day we were out 6 hours and the third day 8 hours---not quite by design...we became slightly lost and meant to only be out about 6 hours.  My horse was not sore at all and neither was I--well, a little bit after the 3rd day!!

 My horse is very comfortable in your saddle and thank you so much for talking to me about testing his back for soreness too soon after riding---you are so right!!  When I waited 8 hours or so, or tested the next day, there is no reaction, no soreness.

 Thanks again for a great saddle.   

Happy Trails, April Mink
 

----- Original Message ----- From: "Harmon CIV Nancy J" To: <hillview@springfield-sanborn.netSent: Monday, July 27, 2009 3:48 PM Subject: Saddle Options

Dear Cathy,
 
I received the Battery Saddle right on schedule, Wed 22 July.  I was very happy with the appearance and the informational package you provided.  I have a question though, is it possible to ride this saddle using a   western girthing system? The girth buckles were a problem for me, as I set the stirrups in the middle rung to allow me to ride with my legs less forward.  The girth was placed at the width of my hand from her elbow on the belly  (I  know, where else would I put it hahaha).  The western girthing system as
  you know doesn't have the buckles.  I did place the rigging for the girth slightly back to be more to make this fit.  Also, as an aside, I ride a Missouri Fox Trotter and am trying to maintain the proper seat (ear, hip, ankles in alignment).  I am also new to gaited horses and understanding their qualities.  So, if this is possible, I would like to ask for the western rigging component and I will return the English gear to include the girth.
 
New subject:   With this saddle for the second time in our riding experience (first was with Bob Marshall saddle trainer used and we were in the mountains) my   mare moved out without much resistance.  Only resistance from her is because of the recent experiences of her tell me..... "oh,,,,, this saddle is  pinching  me and I am unhappy" so mom, brought her back to the trailer (which is my  tack storage on the property).  Once I moved her out, she dropped that pretty little head and started to work.  She moved very light from my legs , which is exactly how she had been trained to move.  Light hands as well.   So, it is my believe all was resultant from the pressure of her withers.
 
I must be honest, I was unable to do all the testing you like.  My husband did come out and test help with the paper test.  I am hopeful to get myself, saddle and mare to my friends barn where I can complete the full test.  I must say though, there was not one dry spot on her back, again..... A second  (BM saddle was first).  We putdz around the yard, over to the neighbor's   (a first) and back home.  She even tried to chase the Gator 4x6 down the road when we followed my husband out the gate.  That ended though as I don't   want to have a vehicle chasing horse.
 
I thank you in advance for your response and should there be no option for western rigging, then your expertise on options for me to try so that I  don't get a rub from the buckles.  We will continue to ride to ensure the fit is right but at this point, I   am smiling I believe my Ms. Valentine (Valley Girl) is too.

 

----- Original Message ----- From: Vickie Kaufman To: 'Hill View Farms' Sent: Monday, July 27, 2009 2:10 PM  Subject: Hi and THANK YOU

 Hi Cathy,  Well, a great BIG THANK YOU comes from first my horse Stinger and then also from myself for a  great fitting and comfortable saddle you fit us to.  We have searched long and hard for a saddle to fit .  We went to Brushy Creek yesterday afternoon and rode from 1:30 until 5:00 and we were both comfortable, and I , Stinger and Duane were so pleased when we took the saddle off and there were no dry spots, he was wet all over.  I am so happy for my horse, and thanks to you and your kindness and helpfulness in fitting a saddle to both of us that actually fit.  I have been riding our roads and fields, but with remodeling the house and working and the rain, we had not had a chance to get to Brushy yet this year.  Before with my Circle Y saddle, when we would climb the hills at Brushy, Stinger would stop, turn and look at me as if to say “you want me to do what”, with this thing hurting my back.  Yesterday, he just took the hills and did not labor so hard trying to climb.  So we say thank you for your help.  My friends that were there also were pleased to see what the result was, and just maybe you will get a new customer, Duane has been more than willing to explain how the saddle works and has shown it to many horse people.  Now I think that I am interested in the wool saddle socks, a 32 inch girth and a black and brown or just a black breast collar.  Would you please price these for me.  Thanks again for lunch and a good conversation the day of the sale.  We thoroughly enjoyed you and your husbands company.  What weekend in October are you coming to ride at Brushy?

Thank You, Vickie Kaufman  HAPPY TRAILS.

 

 

 

----- Original Message -----  From: Patti Mulcahy To: Hill View Farms Sent: Friday, July 24, 2009 10:37 AM Subject: RE: Order 

Hi Cathy – I just got my order – the breast collar is REALLY nice!  I can’t wait to try it on my horse – he is a Foxtrotter – very tall and a much ‘narrower’ horse than the Quarter/Paint horse type.  I was glad you mentioned in your catalog that many Western riders order the English breast collar because it is a more refined look.  That’s what I did and this is going to be perfect on him. 

Thanks again so much!  Patti Mulcahy


 

----- Original Message ----- From: Ellen To: 'Hill View Farms' Sent: Wednesday, July 15, 2009 6:31 AM  Subject: RE: black in size 30

Hi Kathy:

Attached is a few pic of the riding pants..... These jaipurs are very comfy, I have road in them several times, I prefer them over my wrangler aruar riding jeans...... I have problems with my feet hurting, and getting num, I assume it is circulation, but they do much better in these pants. I guess it is because there is no seems that meet in the crouch area...... (
I have ridden in them several times, I wore them at Midwest last week when it was hot and humidity, they were cooler then the riding jeans I normally ware.   I have issues with my feet getting numb and have the needles and pins sensation when riding, that is much better with these pants....I can only assume this is because there are not seems in the crouch area.....) I would recommend them to any of my friends.... They are no hotter than the jeans, maybe not as hot, which really surprised me......A nice surprise....I would be more than happy to ride in the other summer tights that you have.....and let you know what I think.

 

----- Original Message ----- From: Sarah Carlson To: 'Hill View Farms' Sent: Tuesday, June 16, 2009 7:01 PM Subject: RE: Saddle 

Cathy, I will send out tomorrow. ….I have to say, I’m really loving the saddle, so can’t wait to get it back! Thanks and I will recommend to my horse friends! I also LOVE the front pack, it’s perfect with the saddle. Sarah Carlson

 

----- Original Message ----- From: Debra Hendel To: hillview@springfield-sanborn.net Sent: Sunday, June 14, 2009 12:12 PM Subject: RE: Hello Kathy : ) needing some help with my side door : ) 

Thanks Kath ..   I do love my trailer .     not as much as my horsies of course ..    the Namster will be working on trailer loading class with Bubbles . Do you think it helps having one who will get in there like nobodies biz , or is it wishful thinking on my part ...

 

----- Original Message ----- From: "outtachigger" To: <hillview@springfield-sanborn.net>Sent: Monday, June 15, 2009 9:53 AM Subject: saddles
 H i - I bought one of your prototype saddles & I love it!  So much so I have decided to sell the used Orthoflex I have.  I am wondering if you know how I can tell the model or panel system it has & how I can tell the year.  Thanks so much.  I tell everyone about your wonderful saddles everywhere I go.
 Karri Konze

On 6/15/09 at 10:56am, Hill View Farms <hillview@springfield-sanborn.net> wrote:
 Hi Karri,  Can you find the serial number on the old O-F saddle?  If so I can help you out.

 Thank you for your kind words on our saddles... I LOVE THEM TOO!!
~Cathy "Helping one customer at a time"

----- Original Message ----- From: "outtachigger" To: "Hill View Farms" hillview@springfield-sanborn.net>Sent: Monday, June 15, 2009 10:17 AM Subject: Re: saddles

I will send it to you when I am done w/ work thanks for the help!! 

 I have owned many saddles - Tucker, Bob Marshall, Ortho flex, Rocking R, Guffey, Circle Y..the list goes on.   I have to say my horses & I are the happiest w/ yours.  One of the great things for me is that it fit my svelte Spotted Saddle Horse & my beefy Friesian Sport horse beautifully.  The horses ride & move out happily.

 Karri

----- Original Message ----- From: "Joanna Weinberg" To: "Hill View Farms" <hillview@springfield-sanborn.net>Sent: Monday, June 08, 2009 11:40 PM Subject: It arrived!

 Hi Cathy, the trailer is here, it's beautiful, Norman did a great job delivering it and I am learning to drive my rig.  Thanks; it was a pleasure doing business with you.
 Joanna


 

----- Original Message ----- From: dessy To: hillview@springfield-sanborn.net Sent: Thursday, May 14, 2009 10:05 AM Subject: Express Saddle 

Hi!! 

I bought one of your wonderful saddles at the MN horse expo.  I love it, I love it, love it.  I have three horses with different types of bodys and it fits them all-One question I have………………………………………
 
Thank you - Dessy Johnson

 

 

----- Original Message ----- From: Dottie To: Hill View Farms Sent: Tuesday, May 05, 2009 9:17 AM Subject: Re: Invoice from HILL VIEW FARMS
Cathy

Hey!! How was your weekend of ridding? Where did you go? Did you get your Rv fixed? We took Casey out for a ride Friday night. It took us awhile to get the shims and the saddle in the right place on his back but finally got it to work!! There isn’t a whole lot of space left but it doesn't bottom out anymore. Casey was a whole different horse!! Mike was much more comfortable too, ridding in a saddle that actually fits him! After watching them ride together in their new saddle I sooooooo cant wait for mine!! Is it coming along well?? I can’t wait!!!

Dottie 

 

----- Original Message ----- From: Remmey To: HILL VIEW FARMS LLC  Sent: Thursday, April 23, 2009 3:43 PM Subject: Re: Invoice from HILL VIEW FARMS

Cathy; Just wanted to say thanks! I LOVE my stirrups!! I rode in them for the first time today and they're great, just awesome. Thank you for the fast shipping, too, allowing me to use them today! Anyway, thank you! 

Remey

----- Original Message ----- From: mary To: Hill View Farms Sent: Tuesday, April 14, 2009 12:28 PM Subject: Re: Invoice from HILL VIEW FARMS

 Hi Kathy,   Sorry I have not let you know how the new cutback saddle is that I rec'd and I am sure you have guessed that I am happy with it.  Took a little getting used to for me as it does position me better in a more balanced seat and think I have finally found the 'sweet spot' for myself after several stirrup position adjustments and learning to get used to the thigh rolls.  I am glad you sent the 18.5 seat as I am 145lbs but most of it is in my thigh..;-0 so felt like I was banging into the large rolls at front and "feel" the cantle at first and this may also be because it is not as deep of a seat as I am used to with my English.  

It seems to fit my older, high withered, 15.2H fellow very well and he is also very happy.   I am not sure with younger, lower withered, wider shoulder, 14.3 fellow but it is near perfect just seems to slip very little forward on him on the downhill's so am trying different billet placements (further back in 3/4 etc. positions.   

I have a couple of questions in regards to the girth placement... should the diamond shaped 'connector' on the billets be almost to the bottom of the socks pad edge?  I ask as I had it about 4" up and noticed that the leather flap is rubbing pretty heavy already on the diamond and had to oil the leather to keep it from wearing on it.  I have put about 150 miles in saddle to date. 

I love the extra rings/dees you added and the shipping went super with customs.  The info and video were awesome that came with the saddle!!!!!! 

I would like to order another pair of the merino wool socks to have clean one on the go. (black with natural wool color).  Ship as per below and if you can put on VISA as previous great and don't forget to mention on outside of box 100% USA Made that really helps. 

Thanks so much and look forward to recommendations as above.  Mary Boulware,

 .................................Hi Mary.  Good to hear from you and on the saddle.  SUPER tip on the customs thanks!!!!   

As for that girth, any place is fine - as the back of the buckles on the girth are covered.  Your leg placement, your horses depth of barrel, and your girth size all determine where you would like to place the length on the billets.  I like to have it towards the bottom, less bulk under my leg.  This will also eliminate the extra flap ware too.   

It really sounds like you are working the saddle over.  GOOD for you ... I wish I had that many miles on already!!  So far I got about 22 in.  UGH  May is when I start to ride as there is too much here to finish up before I get to hit the trail.

 I'll get those sox made up for you.

 :-)

~Cathy "Helping one customer at a time"

 

----- Original Message ----- From: Kelly To: Hill View Farms Sent: Monday, April 13, 2009 6:53 PM Subject: Re: saddle strings  

Cathy-
As always, thanks for the quick response! :) I checked out all your new items. I had recently purchased a Furminator brush, thinking it might be good for horses, and then I find that you're selling them! They are really great and work just as you said they do! Also, love the new stirrup design you have. They really look comfortable and I love the look. I am saving up right now to buy another set of wool saddle sox for my Caliente. It would be nice to have a back-up set for trail rides/camping trips inbetween those sweaty rides! I know I've said it several times, but those are just THE coolest pads ever invented!!! SO easy to clean!  Thanks again for the quick response. You are always the nicest and kindest person to order from!
Kelly

----- Original Message ----- From: Kelly Ankney To: hillview@springfield-sanborn.net Sent: Monday, April 13, 2009 6:22 PM Subject: saddle strings 

Cathy-
Do you sell the long saddle strings like you use on the Caliente? I am needing some before Sat. April 18th. I know it's last minute, but I thought I could find some around here in a tack store, but can't find any! By the way, I have a new horse, a Paint mare, and it's SO nice that my Caliente can fit her just as well as it fit my smaller and differently shaped TWH gelding! That's such a great thing not to have to worry about!! :)
Thanks,   Kelly Ankney

 

----- Original Message ----- From: Chris Littlefield To: 'Hill View Farms' Sent: Tuesday, March 24, 2009 10:25 AM Subject: 17.5 saddle (RETURN) 

Hi Cathy!  

,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,. I was just so excited about having the saddle and now the fitter says my saddle was/is fine. I just had too much padding under it and the spring shedding was irritated. After a 2 hour ride in my old saddle, he was fine.  

So, I will be returning your saddle. The stirrup leathers came in yesterday. I will include them in the same box as the saddle. I of course will return the package of items including the video as well. I put the sticker on my trailer, so that item will be missing. But your web address will travel the SE J 

You have been wonderful to work with and the saddle is extremely well made and VERY comfortable. I will get it shipped out by Friday. Once you have inspected, please credit back my CC less the shipping of $40.

 

----- Original Message ----- From: "Susan Karlsson To: "Hill View Farms" <hillview@springfield-sanborn.net>Sent: Wednesday, March 25, 2009 7:05 PM Subject: Finally reporting back to you! 

Hey Cathy, well, sorry it took so long to get back to you about riding in the upgraded saddle. It feels great. As you know, I had that terrible problem of it being too damn hot but now it's been nice so.  I've ridden in it a dozen times and it felt great! I hope things there are thawing soon and that you'll be back in the saddle very soon.  Thanks for making it so comfy. The other one is holding up but will  eventually have you fix it too. Bye for now!
 

 Sue

----- Original Message ----- From: "Susan Karlsson"  To: "Hill View Farms" <hillview@springfield-sanborn.net> Sent: Thursday, March 26, 2009 3:05 PM Subject: do you have the new style? 

Hey lady, thanks for your reply email. Saw you have toe stoppers. Are they the new style? How did they better the new ones.... stitching? i just bought two pairs of english trail stirrup irons. They are 4 1/2 “ wide and I have always used the rubber band fillis stirrups but I find I spend more time worried about them busting. I wish people knew how easy it is to come off and get dragged. I'm a wuss. My sister was dragged and killed at 7 years old down at a rental stable in Palm Springs when my mom and I and her went out one weekend. Her foot caught in the stirrup. Otherwise, she most likely woulda come off. Nobody had the new stuff they offer today. Would you send me two pairs in black and just let me know anything about the new ones. You're a doll.  Sue

 ……………………..

Oh my gosh... Yes I"ll send you some toe stoppers. YES the new style is stitched. I'll email your invoice.
~Cathy "Helping one customer at a time"

 

----- Original Message ----- From: Mei-Ling Fung  To: Hill View Farms  Sent: Saturday, March 07, 2009 4:46 PM Subject: Update !! (from France)

 THANK YOU !!!
Dear Cathy,
Popped into the post office this morning to fetch the saddle. I honestly though it would take weeks to get here, being stuck in customs and everything but no, it's already here, SAFE AND SOUND ... well, you know what I mean !

Here are a few piccies, as promised (ps. any comments are welcome !)……………..…………………………

Otherwise I cannot thank you enough for your efficiency, professionalism and honesty throughout my saddle purchase.
The saddle is great and much lighter than I expected, the leather feels lovely, saddle looks good on the horse. Now I just need to get up there and ride !

Thank you and wish you all the best,   Mei-ling

 

---- Original Message ----- From: nancy To: "Hill View Farms" hillview@springfield-sanborn.net Sent: Saturday, February 28, 2009 5:48 PM Subject: sox, converter, girth
Hi Cathy,  I was riding tonite with the new saddle sox & attach a picture of the pone enjoying your products, girth & girth converter too.  He's definitely a happy pone with your products, you've really got trail stuff that really works.   I wanted to check too if the special fenders (the ones that the surface was not polished) still are available, the black ones ($30.00)?  If so please let me know, I'll send another check & hope that they could be sent with the new saddle sox.  Thanks.  Nancy


 

  Click to read about Prince and his saddle story 

----- Original Message -----  From: To: "Hill View Farms"  hillview@springfield-sanborn.net> Sent: Thursday, February 12, 2009 9:00 AM  Subject: Re:  Sox for Oakfield saddle 

Cathy,   The saddle sox & girths arrived yesterday.  You are a genius!  The saddle sox fit great, and work great.  A bit fussy to get on as expected with the way the panels are but when on they are perfect.  I had trouble measuring around the rigging ring and as a result the flap there about 1.5" short.  Not a problem as I will just leave the sheepskin cover on the ring.  I DEFINITELY want (2) more saddle sox ( with the flap 1.5" longer to cover the bottom of the ring) but am sending you two of the Seams Right flannel pads I told you about , to see if you can use their pad material (doubles as they have it) for the bottom the saddle sox, rather than the wool.  I'll mail the pads to you today, please late a look and see if you think using them will work.  I think it would be perfect for sweaty summers in the Deep South.  Thank you so much for making the saddle sox.  The sweat patter was lovely & even, with the extra dirt on at the furthers front & back edges of the sox, so the panels are doing their work.  The sox are absolutely the best solution for this saddle, thank you for the time & know how to make them. 

Nancy

----- Original Message ----- From:  dana To: HILL VIEW FARMS LLC Sent: Monday, February 09, 2009 10:11 AM Subject: Re: Invoice from HILL VIEW FARMS

Hi Cathy, I just wanted to thank you for your excellent and personable service regarding my order.  I appreciated the time you took in sending me photos to help me with the breechings for my horse--it really helped!  You were right about the girth--it does a real nice job keeping the saddle in place!  It doesn't rub my horse's elbows, either. Also, thank you for the great bumber sticker!  It will be going on our camper bumber for sure!  Love it! 

Dana : )

----- Original Message ----- From: Ulset, Irene (ADP DSI) To: Hill View Farms Sent: Friday, February 06, 2009 6:59 AM Subject: Good morning! 

Hi Cathy

I send you some pictures of Blackie with the girl who rides him twice a week. So you can se that we are riding in winter timeJ   Xxxxxx Irene

 

----- Original Message ----- From: Laura Reynolds To: hill view Farms Sent: Tuesday, February 03, 2009 1:58 PM Subject: feedback on saddle
 Hi Cathy-I have your Jumper saddle prototype #17.  I've been expecting to have you request feedback about how it is working out but you never did.  I can send lots of pictures as well as news about how much I like it (I like it a lot!) and what I do with it and what can be improved (minor things).  If you like.

-Laura Reynolds
>>>>>>>>>>>>>>>>>>>>>>> 
----- Original Message ----- From:
Hill View Farms To: Laura Reynolds Sent: Tuesday, February 03, 2009 3:30 PM Subject: Re: feedback on saddle
YES I've been so swamped.  When is a good time to call?  I've also made more changes since your saddle was made.  ~Cathy "Helping one customer at a time
>>>>>>>>>>>>>>>>>>>>>>> 
Original Message ----- From:
Laura Reynolds To: Hill View Farms Sent: Tuesday, February 03, 2009 9:48 PM Subject: Re: feedback on saddle 
BOUGHT SADDLE 5/7/2007……..This is the best saddle I have ever had.  I will never go back to ordinary fixed tree saddles.  I am a riding instructor.  I teach the English riding disciplines: dressage, jumping, eventing.  I train horses and I go trail riding.  There are 3 great things about this saddle:

1.  The amazing panels.  It fits every horse with no fussing, no worries, no fooling with pads.  All my horses have great backs now.

2.   The adjustable stirrup bar.  Back for dressage, up front for jumping, middle for trail riding.  No other "all-purpose" saddle can compete.  I am changing the stirrup position all the time, sometimes in the same riding session-- I start out with dressage and finish with jumping.  Being able to change the stirrup position also helps a wide variety of riders fit in the saddle.  It also helps with rider confidence:  if I expect trouble from a horse I have the stirrups on the foreword bar to decrease the chance I will come off.

3.  The very comfortable seat.  Everyone seems to like it.

I will round up some photos and send them along.  -Laura  
>>>>>>>>>>>>>>>>>>>>>>>
----- Original Message ----- From: Hill View Farms To: Laura Reynolds Sent: Wednesday, February 04, 2009 5:41 AM Subject: Re: feedback on saddle
 ……. Things we have changed from the prototypes.... we now have a thinner hanger bar, we have different rigging so it is easier to change,  we do not use the Gel lock tight but the regular,  We found a lighter backer foam so the panels are 4 pounds lighter!!, I'm on the waiting list for the denser Merino wool for the saddle sox.  AND I've found a quilter for the Riding Cloths so we can put those over top so the saddle as it will pass for show!

 THANK YOU for your feed back - you are the best....  ~Cathy "Helping one customer at a time

Hi Cathy-

Here are a few more pics.  So far all the pics show me in the saddle.  I am a small person only 5'2" .  Here are a few pics with a taller rider, 5'10".  The handsome gentleman is my husband Walter.  I use this saddle for all my riding students, ranging from children smaller than me on up to some fairly large women.  Seems to work well for pretty much everyone, but I would like to have an 18.5" model for those very big girls.  This saddle is 17.5".

-Laura

  

 

----- Original Message ----- From: Karen To: Hill View Farms Sent: Sunday, February 01, 2009 9:11 PM Subject: Re: Question 

Cathy,
Got my saddle and rode in it today.  Very comfortable for both horse and rider.  The girth is almost too small, but it will work. One thing I need is a set of covers for the stirrup leathers to prevent rubbing. I don't know why I didn't think of them…
Karen

----- Original Message ----- From: Melody To: HILL VIEW FARMS LLC Sent: Wednesday, January 21, 2009 10:03 AM Subject: Re: Invoice from HILL VIEW FARMS

Hi Cathy, I wanted to drop you a note to tell you how pleased I am with your professional courtesy and how fantastically the English Girth Tightener works! I have an Australian saddle that I love riding in but could never notch up to the proper tightness without the assistance of a muscled man. Now I am able to cinch properly and mount without my saddle slipping all over the place! Thanks so much, I'm sure I'll be back the next time I need something!
Melody

 

----- Original Message ----- From: moen To: hillview@springfield-sanborn.net  Sent: Tuesday, January 20, 2009 2:03 PM  Subject: Stall Skins 

Thanks for a great product! With Stall Skins I have finally found a solution to my stall floors. I have tried many other products, such as perforated rubber mats, that did not work for me. The mats got clogged over time and blocked the drainage. The Stall Skins were very easy to install and a perfect amount of material.  Since I am in Florida, I use about 3" of beach sand as bedding and I cannot see where the horses are urinating anymore. It goes through very fast. I used to spend a lot of time dealing with the rubber mats that the horses kicked up and the wet sand, but not anymore. I have a very good leach system, so this was a prefect solution for me. The Stall Skins are now going into all my stalls. Thanks for your great service and prompt shipping. 

Best regards, L. Moen - New Smyrna Beach, Florida

 

---- Original Message ----- From:  Leslie To: Hill View Farms Sent: Wednesday, December 24, 2008 12:37 PM Subject: Order 

Dear Cathrine,

I would like to order a pair of riding pants for my mom. Attached is the order form filled out. Also I would like to send in a saddle to be fitted with the flex panels. The saddle looks like it fits the requirements listed in the web site. I was wondering what time/month would be best to send it and the best way to get it too you. I also want you to know that the saddle I bought is wonderful, it does fit every horse we have. :) I hope that you are having a great Holiday season.  

Thank you  - Leslie Rogers

 

----- Original Message ----- From: michelle To: Hill View Farms Sent: Wednesday, December 17, 2008 10:54 AM Subject: RE: Invoice from HILL VIEW FARMS (corrective saddle pad with felt shims) 

We got the pad....sheeeee loves it! The saddle fits straight!  Michelle Schimek

 

----- Original Message ----- From: <Nancy >To: <hillview@springfield-sanborn.net> Sent: Sunday, December 14, 2008 10:43 AMSubject: Thanks - Great Products

 I just received my order (Invoice 10996) and though I rarely do this I felt I just had to write to tell you how impressed I am with your products.  The western to english girth converter  & the girth are so well made, such nice leather and well designed that I'm happy to trust my safety to them as I ride.  The last converter I got I never actually used because it's construction didn't make me feel safe to use it.  In contrast I have riddeen several times with yours & the combination of the converter and lovely girth are so secure and also extremely comfortable for my pone.  Too nice to get those Tubtrugs also, they are the best!  I'm going to call to talk with you about making saddle sox for my saddle.  And when my budget recovers from Christmas those slip on fenders are on my wish list too.  Just wanted to say the my pony & I are so happy with everything.  Nancy

 

----- Original Message ----- From:  Cheryl To: hillview@springfield-sanborn.net Sent: Wednesday, December 10, 2008 3:28 PM Subject: my order

 Hi Cathy -I would like to thank you so much for my order. It arrived yesterday, and am very please at everything. I was surprised at how fast it all came.
 
Thank you again, Happy Holidays and All the Best for the New year! Cheryl Canada

 

----- Original Message ----- From: mia To: Hill View Farms Sent: Tuesday, December 02, 2008 3:27 PM Subject: Saddle pics

 Hi Cathy,

Here are some pictures of the Saddle. I love it, it looks awesome! Thank you. If you need any more pictures just let me know.
Thanks again,  Mia

 

----- Original Message ----- From: "Susan Karlsson To: <hillview@springfield-sanborn.net Sent: Monday, December 01, 2008 9:08 PM Subject: how ya doing Cathy?? 

 Hi Cathy, Don't know if you remember me. It's Sue Karlsson…………. I purchased two stitchdown saddles from you and my friend got a jumper saddle from you. It was when they were being made by the German company. ………………. I still have my saddles and I have enjoyed them. One is broken and I thought I'd ask you if you guys can fix it or replace it with your panel system. You were always very helpful and a great business lady. I still love getting your catalogs. ……………………Cool that you are doing Brenderups. I have a Prestige that I purchased 3 years ago …………….. I don't trailer or ride a lot but when I do it’s great and the saddles too. The trailer is great for hauling crap around too! Let me know how things are and about what I should do with the saddles. Enjoying your website! ………….   Sue

 

----- Original Message -----  From: kitTo: Hill View Farms  Sent: Tuesday,  November 25, 2008 8:06 AM Subject: Re: caps 

Dear Cathy, got the caps and book yesterday, Thanks so much, you have the best products, and by far the best customer service.  Sincerely, Kitt

 

----- Original Message -----  From: kit  To: hillview@springfield-sanborn.net  Sent: Tuesday, November 18, 2008 8:16 PM Subject: Buying your great gear! 

Hi, I have enjoyed your catalog for several years, I got the Deluxe cap but lost it (pg 15) , It is TR-CAP the one with Windblock, I would like to order 2 in green. and one with the face warmer TR-CAPD also the green windblock.  Can I call you during the day and use a credit card, or how shall I order? I don't think I can do it on the website. Thanks so much! Your products are really superior, I got the Rose conditioner and my horse looked fabulous! Please let me know, thanks!! Kitt

 

----- Original Message -----From: David To: HILL VIEW FARMS LLC Sent: Friday, November 07, 2008 6:40 PM  Subject: Western Rigging - Working Trail Evolutionary Saddle

 Cathy, I apologize for not getting back to you sooner regarding feedback on the new rigging you installed on my saddle.  We were very busy over the last month sorting and loading out over a thousand head of cattle.

 I originally bought your saddle for my high-withered, short-backed Kentucky Mountain Saddle Horse gelding, since I could never find a saddle that wouldn't sore him up - your saddle fit him nicely, and the new rigging worked well when I put him on cattle, keeping me balanced in the seat.  I also used him to run my dogs in field trials, trail rides, wilderness elk hunts, and to round up cattle and check fence -since he had such a smooth gait.  I have another horse,……………………………………………………………………I want to thank you for your time, patience, and very good deal on re-rigging this saddle for me.  You truly are a person of high integrity. 

 Thank you very much. David Campbell -Snake Ranch Cattle Co. LLC -Colorado Springs, CO

 

----- Original Message ----- From: "Susan Fieldsmith"To: <hillview@springfield-sanborn.net>Sent: Saturday, November 01, 2008 8:48 AM Subject: Hi Cathy 

Hi Cathy,

I bought ….. I rode in it for the first time yesterday.   What a treat!  Both the ride and the saddle.  ,……..The horse I rode was a 24 year old percheron,  ………  I felt very secure and comfortable………Thanks, Cathy.  I look forward to hearing from you and I'm sorry it  took so long for me to thank you for such a wonderful saddle.

Susan Fieldsmith

 

Original Message ----- From: andy To: hillview@springfield-sanborn.net Sent: Wednesday, October 9, 2008 7:46 PM Subject: Thank You

 I found your website today and I just want to take a moment to thank you.  I am buying 20 acres near Mt. Rainier, WA and am planning to have horses.  I have never had any of my own horses but I do have a small amount of experience with friends in the past who had horses and also with my mother who has horses in Ohio.  I get to be around them and even ride a little when I go there to visit her.

 I have been on your website for hours today looking at products and watching your videos.  I have learned more about horses today than in all of my past reading !!!!  Thank you for having such an informative site that I did not have to “join” or pay for.  I have added your site to my favorites and will be ordering items from you as I prepare to have horses of my own.  I am getting ready to build 6 stalls, 2 for me and 4 for boarders.  I will be needing a lot of stuff !!!!  I hope to have the stalls ready by next spring.

 Thanks again. Andy Sabo President

 

----- Original Message ----- From: Cheryl To: hillview@springfield-sanborn.net Sent: Sunday, October 26, 2008 2:58 PM  Subject: horse boarding 

Kathy,   I am looking for pasture………………………… .. By the way, I am really liking my officers saddle.  At first I didn’t like the way it made me sit so upright, but it is growing on me. I know that it is very comfortable for my horse though.

Thanks for your time,  Cheryl Quist

 

Subject:  Saddle From: Shirley Ellis"  Date:  Sun, October 19, 2008 12:37 pm To: hillview@springfield-sanborn.net Priority: Normal

Hi Cathy!     Bet you are enjoying the weather today. Well, I believe all roads lead back to you.  The odyssey of saddles is long, and over. I sold my beloved Ortho-Flex, (so you can take it from your site-the Baron). Fit me well, but I finally realized it was not right in the shoulders for the horses I currently ride. I bought a FQHB tree barrel saddle which is comfortable and short, so improved-but still not the best in shoulders on a couple. I had my Aussie downsized when Bella lost weight-as it tipped down in front, and you guessed it-she has gained it back.  Odd thing is the saddle STILL tips down, signifying it is wide, but really cuts into her developed halter-shoulder. With  a large western saddle  (fits, but too much leather and no leg freedom) I can fit it well  with a pad that has a buildup BEHIND her shoulder bulge for comfort. But I don't like using that saddle. (Save it for the guys) Have I pretty much hit the major areas of your catalogue? Man. Anyway, I am looking at used Amera-Flex/American flex to see what I can do. I have questions about your new ones. I am reluctant to go new, as I am afraid it won't fit me, and I could not bear to return a saddle to you (regardless of your policy) as you have been a good friend.  So. Here's my problem, and what do you recommend? Of your current line, the Caliente/ Liberty looks like the narrowest twist. I need a narrow twist, which is hard when you try to ride a 50 gallon drum. (That will be considered in future mounts, for sure).  The flat seat would put me closer to horse (concern for me after using an OF saddle) . The extra seat padding however would push me out of the seat more, even though it would be more comfortable. It looks like you are using only 2 colors of leather now, and suede seat is not an option. (Is that the case?) I certainly understand with production costs.  How many former saddles have you outfitted with suede or rough-out? No rush on answering. I am saving now for something. Also, we have a new crop of pecans coming. Do you need some? Thanks. Regards  Shirley Ellis

 

Subject: from Nina in California who loves your stuff ------------------From: Nina LindaJane Holmes" -------------Date:  Fri, October 17, 2008 12:30 pm -------------- To:hillview@springfield-sanborn.net --------------Priority: Normal

Thank you so much for your wonderful products.  I just returned from an overnight trip into Henry Coe State Park.  It was a first experience for my two horses -- I packed on a 4 year old thoroughbred who happens to be a grandson of Secretariat.  His quiet nature made him a good choice for packing, and packing makes him a better horse.  I rode my 5 year old Arabian gelding.  They did great on the high picket line, which worked great.  They could do whatever they wanted during the night on the swivel snaps attached to the picket lines.  The rope cleat and picket line tightener were easy to use.  They spooked at something in the middle of the night, and everything held great. I found your directions to be easy to follow, and was able to put the line up in next to no time. I appreciate the fast shipment.  I will come back for more!  

Thanks! Nina

 

-----Original Message----- From: Claire Boddaert Sent: Sunday, October 12, 2008 3:15 PM To: Claire Boddaert  Subject: RE: STALL SKIN  

I got it!   Installed it yesterday...was a holiday for us up here.  It works perfectly!  I am really pleased.....  

Thank you Cathy!

 

Subject: Question From:"LESLIE ROGERS" Date:Wed, October 1, 2008 8:28 pm To:"Hill View Farms" Priority:Normal

Hello, I bought a flex saddle earlier this summer, and of course, if I am not riding the saddle my mother is on one of her horses.   She loves it and it fits her horse great.  She was wondering how much it would cost to fit her dressage saddle with the flex panels and if I you do this service at your shop? Thank you very much.  

Leslie Rogers

 

"Stanovich, Frances N."   october 1 Wed, 9:18 am 

Kathy, just wanted to tell you how pleased I was with the products I  ordered from you. The Picket line tightener was wonderful! I've never been able to get my tether line to stay tight for the whole weekend. And thank you for sending my order out so fast. Attached is a picture of my mare, Endora attached to her tether line with my new items.  Of course I had no problems and she did wonderful for her first time being tied out. She is a 3 year old Paso Fino. I had to give one of my  tighteners to my girlfriend after she saw it! So now I'll have to order another for me! Thanks again, and I'll be ordering again soon!  Fran Stanovich

 

"Georgia Ray"Sun, 9:18 pm ............... Could you let me know the price.  I did not see it on your web site. By the way I have purchased items from you in the past also and I have always been very pleased with your quality.  Thanks again. Georgia Perry Ray

 

----- Original Message ----- From: To: hillview@springfield-sanborn.net Sent: Friday, September 19, 2008 4:45 PM Subject: Hackamore 

Hi Cathy,  I need another one of your $85.00 H-Hacks,  Medium.  Love 'em. 

All is well here.  Riding almost every day.  My endurance horse had a problem, but seems okay now so I am back conditioning her for a 50. Will do a 25 on her next weekend and if all goes well, will do a 50 two weeks later. ……….

Love to all your nice family and thanks for a great Catabook"

Julie    

JULIE SUHR is an author of the book 10 feet tall (if you don’t have it buy it – we sell it) she has competed in the Tevis Cup 100 mile endurance race over 27 times.  She was born in 1924, which makes Julie 84 years old and LOOK what she is up to!  When I grow up I want to be Julie.  She is a gift and a treasure to all.  Stand up and be active, ride your horse – no excuses!

 

 

----- Original Message ----- From: Dean Ankney  To: hillview@springfield-sanborn.net  Sent: Monday, September 22, 2008 2:27 PM  Subject: My testimony  

Cathy-

Just wanted to drop you a line and thank you for your help! I wanted to let your customers know how great you are! As you know, I emailed you once this spring regarding my new Caliente saddle. After a long ride, my horse was sore, and had acted sore soon after the beginning of the ride. So I emailed you to try to figure out the cause. You told me that you didn’t normally have that problem, and that you wanted me to send some pictures of my horse tacked up so you could see a possible cause. I had some of him from that specific day, and after viewing them, you told me that everything looked adjusted correctly, and that possibly my issue was because he was still shedding out and it was irritating him. I clipped his saddle area before our next ride, and he was fine, and has been fine since! So I believe that you were correct. I loved how you immediately wanted to get to the bottom of the problem, and took the time for emails back and forth, and took the time to view my pictures. You truly believe in what you do, and so involved are you that you WANT to know possible good AND bad scenarios so that you can continue to upgrade your products. But I don’t think they NEED it! This saddle is truly the only saddle that has ever been comfortable to my horse. For the readers info., he’s a TWH with a sharp backbone, medium withers, and slight build. He would throw back his ears and swing his head with any other saddle I would tack him up with. Now he stands contentedly while I tack him up. I can tell on rides that he’s perfectly comfortable, too. I, also, find my saddle super comfortable! I can’t imagine riding in any other saddle. He always has perfect sweat marks on  his back, with a stripe of dry hair down his backbone! I always palpate him after a ride, and he is never sore. I spent lots of money on a chiropractor for him before….now I never have to call him out! I also know that whatever horse I swing my saddle onto, it’s going to fit that horse. That alone makes this saddle worth it! All the years I spent worrying about saddle fit, and your saddles are the perfect solution! On top of all that, your saddles TRULY are beautiful. And I LOVE the saddle sox! SO easy to wash (I have the merino wool), comfortable for the horse, and the fact that I don’t have to EVER worry about my saddle pad slipping around is just awesome! All I have to do is lift my saddle and throw it on my horse! I truly love my saddle, and I am so glad that my search is over. I couldn’t even of dreamed up a saddle this great….I am glad that YOU DID!!!!

Thanks again! Kelly Ankney

From:  "Joni" Date:  Mon, September 8, 2008 4:33 pm To:  "Hill View Farms" <hillview@springfield-sanborn.net> Priority:  Normal 

Love the girth, thanks!  Joni

Subject:  Re: saddle From:  hillview@newulmtel.net Date:  Sun, September 7, 2008 1:37 pm To:  "Gary & Ann Bates" Priority:  Normal

Just use 3 in one oil.  once a year.  then treat the leather with olive oil.

 Hi Cathy,

The saddle arrived  yesterday,  just in time for our camping trip.  Thanks so much for the very quick service.   The entire panel replacement, including shipping from California and back again, was only 2 weeks. Unbelievable.  I'm sure looking forward to riding in it. Since I practically have a new saddle, I'd like to maintain it the best way possible.  What would you lube the bolt mechanisms with.  My husband is a mechanic, and I have always used the heavy duty bearing grease.  Is that ok, or would you recommend something different?

Thanks again, Ann

----- Original Message ----- From: Diana To: Hill View Farms Sent: Thursday, August 14, 2008 8:27 PM Subject: Colina's New Saddle Has Arrived 
Hi Cathy.... The saddle arrived on Tues. and I'll try it out tomorrow. It's just beautiful!  Much better craftsmanship than the other (by Eldorado?). It has more substance. I can't wait to see if it works for her. If this doesn't, then I don't know what will! The new saddle sox arrived, too.

 ----- Original Message ----- From: Diana   To: Hill View Farms Sent: Saturday, August 16, 2008 7:54 PM Subject: Colina's New Saddle
Hi Cathy.... Linda put the new saddle on Colina, on Friday, and it looks fabulous. It's much better proportioned for her body; she just looked stunning in it (I'll need to take a photo to send you). My friend, Barb was with us, and both Linda and she (and I) are very impressed with how well-made the saddle is. Linda said it's very comfortable to ride in,and she likes the knee blocks, as well.

 ----- Original Message -----  From: Diana    To: Hill View Farms  Sent: Monday, August 18, 2008 4:22 PM Subject: Re: Colina's New Saddle 
Hi Cathy.... I got to ride in the new saddle this morning. I love it; it's very comfortable, looks so good on Colina, but the stirrup leathers are too short. I have them as long as they will go, but they're just a bit too short which made my ankles and feet hurt. And I don't like the stirrups. I'm going to switch them, and go back to my English irons and Toe Stoppers (great invention).

----- Original Message -----  From: "Chris Helmes" To: <hillview@springfield-sanborn.net> Sent: Friday, August 08, 2008 12:02 PM  Subject: 16.5 " cutback

 Let me just say- I love it!!  And more importantly- Norman loves it.  He always did this twitching thing whenever I cinched him and hunched his back when I got on.  The second time I put the saddle on him he did  nothing- no twitching. I still have to ride him with a crupper, because he  is built downhill (breeding stock paint).  It was worth the wait, even  though I wish it had gotten here faster.
 
 Thanks so much,  Heather


----- Original Message -----

From: ir-ul@online.no

Sent: Tuesday, August 05, 2008 12:08 AM

Subject: agent

Dealer for Evolutionary saddles - location in Norway, serving Scandinavia and Europe. 

"Totally committed to serving the Horse and Rider." 

Irene Ulset.

 

 

----- Original Message ----- From:  Leslie To: Hill View Farms Sent: Saturday, July 26, 2008 12:38 PM Subject: New girth needed

 Dear Cathy, 

Well we saddled up the horses and I tested the new saddle today for a 1.5 hour ride which was very hilly.  It was very comfortable and my 4 year old , Stryder, seemed to do fine with it.  The old saddle that I was riding him with this summer seemed to pinch his shoulders going down the hills and at the first hill he was a little jumpy until he figured out that it was not going to pinch him.  He did get a little irritated when the saddle slid a little bit forward going down the steepest hill, so I probably could have tightened the girth a little more on him.  …………………………………Thank you,  Leslie Rogers

  ----- Original Message -----   From: Hill View Farms  To: Nancy Sent: Sunday, July 27, 2008 2:51 PM Subject: Re: Thank you!!!!

 Hey super Nancy. 

 I laugh at the pot holder... cause it is something so little that can make such a huge difference!  and it is a multi purpose object.  HA.  You can always try another pot holder but not sure how that will stick- make sure there will be no shifting and after a month with riding and horse exercises, remove them or one, so you can see if you need it any longer, - as shims can be the cause of trouble with panels saddles too.  But go for it as you now know what you need to do to balance the saddle. 

 Try always to fit the pot holder the best way, which may be the shape of the panel in your case and or fill in the low spots.

 Yes I know the rigging was to the end.  but if you can get it a 1/2 inch more the better.  But if you are doing OK then leave it. 

 I'm so happy that I could help.   ~Cathy "Helping one customer at a time"
 

----- Original Message -----  From: Nancy To: Hill View Farms  Sent: Thursday, July 24, 2008 11:05 PM Subject: Re: Thank you!!!!

 The pot holder really helped!  My balance was much better and Ringo was able to move much easier. He was way more relaxed. The saddle was still slightly to the right but I was able to adjust while in the saddle and then it pretty much stayed put,  so I am not sure if I should use one more pot holder. Also the pot holder was slightly rectangle and I put it horizontally, but maybe I should have put it vertical??

 Thank you so much for all your help!  I am going to keep this saddle I felt so much better today. It is truly amazing how much better you can feel the horse with your saddle.

 You said to shorten up the front rigging strap to the end. I am confused because it is almost to the end and I think that makes it longer?

 Thanks again and let me know if you think I should adjust the pad, use one more or work as is for a while.  Also please clarify what I should do with the front rigging.

 A very satisfied customer, Nancy 

Hill View Farms <hillview@springfield-sanborn.net> wrote:
Oh YES totally that is how it is done.  I want you to try the padding first to see if you notice the difference in your balance.  Use two way sticky carport tape to keep it in place. Email me with the results.  ~Cathy "Helping one customer at a time"

 ----- Original Message ----- From: Nancy To: Hill View Farms Sent: Wednesday, July 23, 2008 7:07 PM Subject: Re: Pictures of Ringo's back and saddle

 THANK YOU! If I use the saddle sox do you think I can just put the pot holder or shim in the saddle sox? Nancy

Hill View Farms <hillview@springfield-sanborn.net> ~Cathy "Helping one customer at a time" wrote:
IN CAPS BELOW
----- Original Message ----- From: Nancy To: Hill View Farms  Sent: Wednesday, July 23, 2008 10:50 AM Subject: Re: Pictures of Ringo's back and saddle

 Thank you so much for your quick response and your help! Do you think that his shoulder will eventually even out?  

YES

  Should I ride and lunge him to the left more to build up the left shoulder?  HAVE HIM TAKE THAT LEAD AND POST ON THAT DIANGLE

 Funny thing is he prefers to go to the left when I am riding him. Do you think it will help having your saddle that allows more freedom? TOTALLY

 Will I have to continue to use the shims or pot holder? NO- ABOUT A MONTH AND YOU START TO SEE A DIFFERENCE, BUT YOU MAY ALSO GET SOME ROANING OF HAIR

  How big of a pot holder and were do I put it? A 8 TO 10 INCH SQUARE 

One last question, will it hurt him if I do not use the shim or potholder and just continue to work on building up his shoulder?  NOPE... JUST YOU MAY GET SOME ROANING.

 Sorry for all the questions, but I really want to make sure he is comfortable with his saddle. I really think your saddle is the best for him since I am sure he is going to fill out more (he is only 4).

 OH HE WILL TOTALLY FILL OUT.  ALSO SEE IF YOU CAN NOT SHORTEN UP THE FRONT RIGGING STRAP TO THE END.  AS IT IS ALMOST THERE ALREADY.

 KEEP ME POSTED. ~ CATHY

 Thanks again, Nancy

<hillview@springfield-sanborn.net> wrote:
Excellent.  Good job by your self!!  Yes one or two neo- front shims on the near side and you should be good to go.  His main is on that side so it is hard to know exactly what the shoulder looks like, but I would for sure try ONE shim using two way sticky carpet tape attached to your pad.  For a test you can use a pot holder a flat one and see how that changes things before buying a set of shim? 

 The saddle looks OK on the rigging and position on the horses back - but had to see how the saddle sits over all as there is no side photo with the horses hip in the photo.   Tell me how it goes. ~Cathy "Helping one customer at a time"

  ----- Original Message ----- From: Nancy To: hillview@springfield-sanborn.net Sent: Tuesday, July 22, 2008 7:33 PM Subject: Pictures of Ringo's back and saddle

 Hello Cathy,

 This is probably to many pictures and I don't think the one down his back is to great. I did not have anyone there to hold him so it was a little difficult. I also put the saddle on so you can see how it fits. The pad is on crooked but you can see the fit. Is the saddle to far forward?  His shoulders do not look as much off as I thought.  Please let me know what you think and if I need more pictures of his back.

 Thank you, Nancy Tabachki

 
----- Original Message -----  From: Hill View Farms  To: Nancy Sent: Thursday, July 17, 2008 5:35 PM Subject: Re: Saddle

 Sounds good and your smaller saddle should be ready some time next week. ~Cathy "Helping one customer at a time"
 

----- Original Message -----  From: Nancy To: Hill View Farms  Sent: Thursday, July 17, 2008 9:35 AM Subject: Re: Saddle

 Welcome back. Hope you had a great time. Now that you had me adjust the cinch the saddle is even better. I have only been able to ride one time since the adjustment. I have been out of town , my sister is having some medical issues. I will be able to ride tomorrow and Sat and will let you know if I still want to try smaller seat.

 Thanks again, Nancy Tabachki

Hill View Farms <hillview@springfield-sanborn.net> wrote:
Absolutely on the trial period.  You will get 30 days on the new one.  Used means that USED.  A saddle with marks in the billets, dirt in the stirrups is natural.  A saddle that has been left in the weather, ground into a tree, keep in dirty area - gets used.  Your new saddle should be ready some time next week.  I'm a bit back logged... so hang in there. :-) ~Cathy "Helping one customer at a time"
 

----- Original Message -----  From: Nancy To: Hill View Farms  Sent: Tuesday, July 08, 2008 10:11 AM Subject: Saddle

Hi Cathy,

 Thank you for taking the time to help me with my saddle.  Also thank you for allowing me to keep the saddle with the 17" seat past my trial period until you can ship me the one with the 16" seat to try.  I was just looking at the return policy and it says any saddle in used condition will be charged a 25% restocking fee??? Of course the saddle will be used i have been trying it out. I have been careful with it, and even have it covered but you can still tell I have been riding in it.  Your guarantee says try for 30 days and if you are not completely satisfied return for a full money back guarantee.. I am a little confused and want to make sure I can still ride in my saddle during this trial period. I am almost positive one of the saddles will work but do not want to be charged a 25% restocking fee for the one that does not,

 Thanks again and have a great trip!  Nancy Tabachki

----- Original Message -----  From: Hill View Farms  To: Nancy Sent: Monday, July 21, 2008 6:14 AM Subject: Re: saddle

 Not a problem on the return,  Also YES take a photo from up over his rump and to his shoulder.   ~Cathy "Helping one customer at a time"

 ----- Original Message -----  From: Nancy To: Hill View Farms  Sent: Monday, July 21, 2008 12:15 AM Subject: saddle

 Hi Kathy, 

I forgot to mention that I am 1 day away from my 30 day trial period. I want to make sure the saddle will fit my horse, but hate to send it back until I have tried everything. I think you make an excellent saddle and really want to make it work.  I have read all your saddling info a few times and am not sure I would be able to figure out the shims. Maybe I need to send you pictures. I will re-size a few pictures I have of him from about 2-3 months ago and send under separate e-mail.  I think his back does not have as big of a dip in it anymore.  Should I take a picture down his back so you can see his shoulders. Maybe one with the saddle on so you can see if I am putting it in the right place. 

 Thank you, Nancy Tabachki

 ----- Original Message -----  From: Hill View Farms  To: Nancy Sent: Monday, July 21, 2008 6:21 AM Subject: Re: Saddle fit

 Yes an asymmetrical horse can be adjusted for saddle fit.  You will need to have front shims on the low side to balance the saddle.

 The saddle YES the System X can fit all shapes and sizes of horses, but due to that, it will show all the back forms, weather symmetrical or not.  The white hair maybe due to you continually shifting the saddle, sliding it over so that you can stay centered.  that friction will go away.,  and not turning to the right is normal, as I too had that happen with a mare of mine,  You will also notice that he will not care to pick up his left lead.  You will need to work on him for symmetry.  Make sure you post off of the shoulder that is smaller.  That is rise and fall with that front leg at the trot.  And you will need to attempt to, as it will be hard as your horse develops muscle, to take the lead at a canter or lope on that smaller side,  That is he must take the lead with the front leading leg on the left side.

 OK...  What pad do you have currently?  or that you are using?  Then also I need some over the rump photo's showing his shoulder area.  Make sure he is Squared up.

 THANKS ~Cathy "Helping one customer at a time"
 

----- Original Message -----  From: Nancy To: Hill View Farms  Sent: Sunday, July 20, 2008 11:51 PM Subject: Saddle fit

 Hi Kathy, 

I think I have figured it out. The seat size is o.k. but I am not balanced because the saddle sits off to my horses left side.  I tried evening out the girth and that helped some but it is still off to his left side. He is starting to get white hair on the right side from pressure right below his withers near the top of his shoulder. He is also starting to not like me putting the saddle on him. I think it is putting pressure on his right shoulder. He does not like go go around on a right circle anymore and has bucked a few times while going to the right. I did look down his back and his right shoulder is bigger then his left and I think that is why the saddle is leaning to the left. Can this be corrected?  I got this saddle because I thought it would fit my horse so well and have only been concerned with how it felt to me. Now I understand the problem is with how it is fitting him and that is what is affecting my balance.

 Please let me know what I need to do. Thank you, Nancy Tabachki

 ----- Original Message -----  From: Nancy To: Hill View Farms  Sent: Saturday, June 21, 2008 10:12 AM Subject: Thank you

 I received my saddle yesterday afternoon. It is beautiful, the workmanship is outstanding. I cannot wait to ride in it. I have family in town so I do not think I can get out until tomorrow. I have it sitting in my kitchen on a saddle rack so I can keep admiring it and sitting in it.  It is very comfortable on the saddle tree can't wait to try it on my horse. I am not sure if it is to big, I definitely have more room in it then my current saddle, but maybe that is a good thing?? When sitting in the saddle there is about 4-5" from the front of my body to the pommel, is there any standard measurement that is right? 

Also, do you have any suggestions on what is the best way to try it out without getting the fleece a little dirty?  I was thinking maybe I should keep the saddle sock on and use a very thin pad. I think I read that is not a good idea.  Do the saddle socks fit all of your saddles? 

Thanks again,  Nancy Tabachki 

----- Original Message -----  From: Nancy To: hillview@springfield-sanborn.net  Sent: Friday, May 30, 2008 5:00 PM Subject: 8 pictures for you

 Hi Cathy,

 Here are some photo's of Ringo.  I was lunging him today with my Broken Horn Saddle on him and it was completely falling to one side even with the girth really tight. No wonder he bucked and I flew off!  It is pretty hard to stay in a saddle when it shifts to one side!  I'm not going to ride much until I get my new saddle.

 I was looking at the pictures of the saddles again. Since I am between sizes, maybe the Liberty would be a better choice since there is no blocking and it will give me a little more room. I know they are the same tree.  What do you think?

 Hope you had a great ride.  Nancy Tabachki   You have been sent 8 pictures.

----- Original Message ----- From: Hill View Farms To: Zoe  Sent: Tuesday, July 22, 2008 6:55 PM Subject: Re:

 IN CAPS BELOW ~Cathy "Helping one customer at a time" 

----- Original Message ----- From: Zoe To: Hill View Farms Sent: Tuesday, July 22, 2008 2:22 PM

 Hi Cathy--

 A little while ago I ordered some items from your catalog--the Brenderup hi-tie and the plastic manger.  The hi-tie is being installed in my trailer now down in MD, and I love the manger.  I want to thank you for the prompt shipment and the care you took to annotate the instructions on the hi-tie mount.  Your website and catalog are great and I love perusing them.

 THANKS 

I have a question about a used saddle for sale on your site.  It's an American-Flex, made in Germany with a wooden tree, used once and on sale for $1300.  I really can't afford a new saddle, but that price is too good to just pass up.  I've received photos of the saddle and it looks great--it's the cutback model with stitched padding.  I'm hoping the buyer will send it to me on trial (I am in NJ, she's in CA).   

JUST ASK MOST OF THE FOLKS ARE REAL PEOPLE AND PASS ON HOW THEY WERE TREATED SO YOUR CHANCES ARE GOOD.

 I know nothing about flex saddles other than what I've read on the net.  I don't personally know anyone who rides in one.  I do endurance, and my mare is Arab, 5 years old, somewhat short-backed, and my Wintec AP 2000 just doesn't fit her that well.  It seems there are a LOT of different flex saddles around.  Is the Reactor Panel a flex saddle?  I've heard they're hard to adjust, but I think the Ameriflex, American-Flex, etc. are a little different.  

 REACTOR PANEL IS A FLEXIBLE DELRIN PANEL AND YES IT REQUIRES FITTING.   THE AMERI OR AMERA FLEX (ELDORADO) IS DIFFERENT THAN THE AMERICAN FLEX, BUT BY SLIDE PLATE AND RIVETS ONLY.  IF AN AMERICAN - FLEX HAS BEEN REWORKED IT SHOULD HAVE NEW RIVETS.

 I just don't know what to look for if this saddle comes on trial, how to adjust it to my mare, how to tell if there is something wonky about it.  The current rider did one 50-miler in it and was very sore in her seat and with something digging into her upper inner thighs afterwards.  She thinks it was because the saddle was too small for her (it's a 17 1/2).  I am about five four and 115 pounds and they say the saddle will fit me fine.  

 NOT SURE ON WHAT WAS DIGGING IN... MY GUESS IS THE STIRRUP BUCKLE, WHICH SHOULD BE BY THE RIDERS ANKLE, NOT UNDER THEIR LEG... IF SO YOU WILL TOTALLY LUCK OUT ON THE PURCHASE AS NO ONE TOLD HER HOW TO PROPERLY AVOID THAT. 

Could you give me a quick idea of what red flags I should watch out for?  If the saddle needs adjustment or maintenance, could I send it to you?  What kind of maintenance would I have to do myself regularly?   (I am looking at your "Safety Check" page and I have no idea what "System" this saddle might be, or how to find out.  It is at least three years old.)  The woman I spoke to, a friend of the seller's who has 2 Ameriflex saddles and loves them, says she just checks that the nuts are tightened twice a year and oils it occasionally. 

 YOU CAN HAVE IT SENT TO ME, BUT IF SOMETHING IS WRONG WHAT SHOULD I DO... FIX IT AT WHO'S EXPENSE???  ASK THE SELLER. 

Thanks for your help, Cathy.  Hope you are having a good summer with your family and ponies! Zoe Kharpertian

SUMMER IS WHIZZING BY....  AND I'M STILL BEHIND.  THE SADDLE - EVEN IF IT NEEDS WORK IS STEEL.

CATH


----- Original Message ----- From: "Kane, Fred "To: "HILL VIEW FARMS LLC" Sent: Friday, July 18, 2008 5:52 AM Subject: RE: Invoice from HILL VIEW FARMS

Dear Ms. Cathy,

Thank you for your swift transaction and mailing of your merchandise; I look forward to using the picket line.  Additionally, being a father of three children, I wanted to compliment the manners and efficiency your daughter Rhea used during our phone conversation yesterday.  She did great.  Again, thanks for the prompt action.

Respectfully, H. Fred Kane "Kane Quarters" Sunnybrooke Farm

 

 

----- Original Message ----- From: "Dale Miller" To: "'Hill View Farms'" <hillview@springfield-sanborn.net  Sent: Sunday, June 29, 2008 8:24 PM Subject: a picture for you

Wonderful! ~ Cathy

 

----- Original Message ----- From:  Lorrie To: 'Hill View Farms' Sent: Sunday, June 15, 2008 1:23 PM Subject: thanks for the ride on Friday 

Hello Cathy,

It was great riding with you and Irene and Raven on Friday at Hay Creek.  If I ever get to ride with you again, I am going to sit and have a cocktail with you.  I took Calahan out today again.  Saddle is working great.  But I really do think I need to get some of the saddle socks and a breast collar that matches.   

Could I put an order in for the wool saddle socks and one breast collar like the one I was using.  

thanks and have a great day.  Lorrie Beyl and Coco

----- Original Message ----- From: Kyris To: 'Hill View Farms' Sent: Friday, June 06, 2008 7:36 PM Subject: RE: Invoice from HILL VIEW FARMS 

OK, so I went out to the barn yesterday to try the saddle on my Tbred – Ara.  I got out there, got her groomed, put the saddle on her without any pads to see how it fit, grabbed the girth and…   You sent me a western girth. :0(   

Luckily my girlfriend had a dressage girth I could use.  A little longer than I needed but it worked. :0)   

Rode around the barn for a few minutes.  LOVE the way the saddle fits my horse. 

Unsaddled, put a towel down, resaddled and went on a nice long trail ride.  No soreness noticed at all on the ride and she seems to be fine today as well. 

I’m still working on getting the saddle adjusted properly to me.  Stirrups were too short yesterday and I ended up moving the leathers forward after the ride as I grew up riding feet forward a bit.  I’ll keep working on that.   

Tried the saddle on my big wide withered pinto today. It looks funny but seems to fit him and he seems very comfortable. 

I ended up buying a girth here so I’ll just send this one back to you with the black sox. 

Can’t wait for my sox so I can try the saddle with them. 

Kyris

----- Original Message ----- From: Patti Mulcahy To: Hill View Farms Sent: Thursday, June 05, 2008 12:14 PM Subject: Saddle 

Hi Cathy – 

I just wanted to drop you an email and tell you how much I LOVE my new saddle!  It is absolutely the nicest, most comfortable saddle I have ever ridden.  And my horse likes it, too!  He is gaiting so much better and behaving better and everything since I started using the new one.  It is unbelievable what a difference it has made! 

And those saddle sox!  Why would anyone ever want to use anything else ever again????  They are the answer to at least half the world’s problems!  OK, maybe that is a stretch, but everyone who has seen my saddle with those sox on it thinks it is the best idea that anyone ever had. 

Anyone who will stand still long enough to listen gets to hear how wonderful I think your new saddle is – I’ve had many people ask me where I got it and I pass out your website address and name left and right.  I have three friends who bought saddles this spring – two are Circle Ys and the other is a Tucker.  All are similar-looking trail saddles, but of course, mine is much nicer!  These girls all thought I was nuts buying my saddle, sight unseen or sat in but I was confident it was going to be awesome.  Now they are wishing they had waited and seen mine before they bought what they did – they don’t think I am so nuts now…. 

I’ve attached a pic of my horse, Doc, and me at Wildcat Mountain State Park in Ontario, WI.  He is modeling his new saddle – I’ll get a better pic w/o me standing in the way and forward it to you soon.   

If you have anyone who wants to talk to someone who is riding in one of your saddles, feel free to give them my email address.  I will be happy to give them a glowing report on it.  I am so happy with mine and you made me such a phenomenal deal on it – I couldn’t be happier that I scraped together the $$ to get it.   

Thanks again – Patti Mulcahy Green Bay, WI 

Original Message ----- From: Natalie To: hillview@springfield-sanborn.net Sent: Sunday, June 01, 2008 10:56 AM Subject: Saddle

 Hi Cathy,
You and Don have outdone yourself in the perfection of the saddles. They are amazing. They are so symetrical and perfect...it is so great……..The saddles are just great, and your panel system excellent too. What a relief to be selling a saddle you know will not bust, ……... You are doing it right so it does not bust in the first place………Natalie

----- Original Message ----- From: Michelle To: Hill View Farms Sent: Thursday, May 29, 2008 8:26 AM Subject: Re: Toe Stoppers 

Cathy, I'm definitely ready to order the toe stoppers!  There was an 8-year-old girl who was dragged to death at a local stables here in Fort Worth on an experienced 20+ year old pony that was regularly used for trail rides and lessons.  Makes me so sad that they hadn't installed something like that on the saddle.  I went ahead and purchased a helmet at Tractor Supply …..  

Please let me know what I need to do.,,,,,: Michelle Reichert -Azle, TX 76020

----- Original Message ----- From: carole To: Hill View Farms Sent: Thursday, May 29, 2008 1:09 PM Subject: Liberty saddle  

Hello Cathy,  Thanks for returning my call the other day.  I did try the DVD in my computer and it would not play at all.  Husband was able to get snippet of it on his laptop but it kept freezing up.  He tried various windows to view it in also.  If you have another I would love to watch it!!  

I tried the Liberty saddle yesterday.  Love it!!!  However the girth is to large and saddle was tipping a bit. (Could not tighten anytmore)  Can I return this girth?  My horse was moving freely in this saddle and I found it comfortable on my knees and really like the more narrow twist.  It is not a bulky saddle at all!  

I have a port lewis impression pad that I am going to ride it in probably tomorrow (vet on his way here for routine shots other horses).  I know to remove the socks when using this pad.  I think I have a smaller girth and if I do not, maybe can exchange the one you sent for smaller one?   

I just wanted to let you know so far I LOVE the saddle!  Workmanship is A+!!  

I included a picture from last week of my horse for you.  (That is my mom holding him).  Not a "saddle" picture, but I will send this once I get eveything squared ;-) 

Carole Watts Quakertown, PA

 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

----- Original Message ----- From: Hill View Farms To: carole Sent: Thursday, May 29, 2008 3:39 PM Subject: Re: Liberty saddle 

Oh MY GOSH what a horse!!  Super on the saddle and yes we can exchange the girth.  Just send that one back and tell me the size you will need.  And  Keep me posted.  Yes... I'm having trouble with that DVD not playing... correctly...  ARHG.... I'm waiting for a good day to do a remake.  I'll get it done in the next weeks.

:-) ~Cathy "Helping one customer at a time"
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----- Original Message ----- From: CAROLE To: Hill View Farms Sent: Monday, June 02, 2008 7:44 AM Subject: Liberty saddle 

Hi Cathy, 

I rode in this saddle 2 times and a friend rode yesterday.  I used my impression pad one time.  Didn't ride long or strenuous because you are not supposed to use these pads on panel saddles. However I am happy to report there were no obvious pressure points!

 This saddle did tip slightly to the right all 3 rides.  Now I do know it is horse's shoulder.  EVERY western saddle I have used did this.  (But my English Wintec saddle does not).  I think I need some sort of shim for this side.  I may also consider a breast collar if this will help.  Do I need to give you a measurement of some sort for horse?  He has very nice BIG shoulder.  

I also have your girth to return.  I guess the address is on my invoice?  I used a 34" on him and it was much better...could even go down to 32 but like 34.   

So I guess my question is:  do you know what kind of shim to send me when I say it dips slightly to RIGHT (when sitting on horse.)  Will a breast collar help with this? I will be leaving on vacation Thursday and return Sunday June 15th so let's not ship anything out until I return.   Would like to hear your thoughts.  I also am anxious to view your video to verify I have done everything properly. 

Regards,  Carole Watts Black Horse Farm 

----- Original Message ----- From: Hill View Farms To: CAROLE Sent: Monday, June 02, 2008 10:29 AM Subject: Re: Liberty saddle 

Hi Carole, I popped a new video in the post... you should have it today??  Can you take a photo' from the rear over his rump to show me his shoulder?  Then I will know what shims to send. 

Yes return the girth - to the address on the invoice, and let me know if you want credit or an exchange.  And state on any order your ship date as we are so busy... unless it is written down it is not remembered. 

10-4 on the impression pad.  It is hard to tell people that these panels really do fit.  As you MUST have a rider in the saddle to test the fit.  Good job and thanks.  Oh... no a breast collar will not help.  We need to use shims.  I'll wait for your photo's or call so we can figure out how low his low side is. 

:-)
~Cathy "Helping one customer at a time"

 

----- Original Message ----- From:  LISA To: hillview@springfield-sanborn.net Sent: Monday, May 05, 2008 7:34 AM Subject: (no subject)

    I saw this catalog on a trail ride and was totally submersed in it when the people knocking on the bathroom door caused me to put it down so they could get their turn.lol  I would like my own copy please.  I was very interested in a saddle I saw in the book.  I'll be happy to send some money for it just let me know.

Lisa Irvin

 

 ----- Original Message ----- From: RONDA To: Hill View Farms  Sent: Sunday, May 04, 2008 7:49 PM Subject: Great products!!!!

 Cathy 

Clete and I went riding to day and I used by new EVOLUTIONARY saddle for the first time and I absolutely love it.  It was so comfortable and it held me in position, I did not feel like I was falling out of the saddle at a trot or canter.  I should have brought one sooner, now when I am trying to sell a saddle I can talk from experience…………………… Clete was impressed with the cantle and pommel bags--now he wants one for the back of his saddle, and he really likes his new helmet. 

You have great products.  I also took some cata books and trail pass holders to pass out when we are on the trail--do a little promoting.

 Talk to you later, Ronda

  

----- Original Message -----  From: STARK To: hillview@springfield-sanborn.net  Sent: Wednesday, April 23, 2008 9:48 AM Subject: breastcollar 

Hi,

I just rec'd your 1" breastcollar that I had ordered recently. I have to tell you that it is the nicest piece of work I have seen in a long long time. The quality is excellent, and I appreciate that. Every part of it is made for the comfort of the horse.

Keep up the great work. I have a saddle pad coming and am looking forward to that.

Thanks. Jiordana Stark

----- Original Message ----- From: Kelly Ankney To: 'Hill View Farms' Sent: Saturday, April 19, 2008 9:59 PM Subject: Your products EVOLUTIONARY SADDLES TM SYSTEM X

Cathy-

Just an update for you! I've been getting more hours in my Caliente (SYSTEM X) saddle finally! Just wanted to tell you that my TWH Rebel is gaiting up a storm in it. It fits him perfectly, and he seems so comfortable in it. I LOVE the saddle sox! ANYONE who buys a saddle from you should purchase your saddle sox. They are just the best invention next to your saddles! I bought the merino wool ones, and they were a breeze to fit to my saddle. Rebel is shedding quite a bit right now, and even after getting all sweaty during a ride, the sox look really clean and don't attract hair. And it is SO easy to just throw my saddle on and go, instead of messing around with a saddle blanket/pad, making sure it's sitting evenly on the horse, making sure it doesn't move when I place the saddle on it. And of course no pad slipping around during a ride! I also recently bought the toestoppers from you, too. They are great, also! They are so easy to put on, and are a great safety addition. (I snuck them onto my hubby's saddle....he doesn't know about them yet! Gotta keep him safe, too!) I love how you can easily take them off and use them on another saddle if necessary, which gives you no excuse to not be safe always! Thanks for bringing all the great products that you use to all of us! 

Thanks again! Kelly Ankney

----- Original Message ----- From: Diane Freese To: hillview@springfield-sanborn.net Sent: Tuesday, April 15, 2008 8:56 PM 

  Hi Cathy 

Just wanted to let you know how much we enjoyed your clinic here last week.  I have heard nothing but good things from those who attended. I can’t believe how much information you covered in one day.  The opportunity to watch you and then practice on our own horses is the best way to learn and I came home with so much good information to use.   Hope to meet you on the trail sometimes this summer.

Thanks again. Diane Freese The Equestrian Connection Horse Club

----- Original Message -----  From: "kelly schwartz" <kelly@jksfinancial.biz> To: "'Hill View Farms'" <hillview@springfield-sanborn.net> Sent: Monday, April 14, 2008 7:18 PM Subject: RE: Saddle Measurement

 Are there some other websites where I can independently verify your claims regarding the saddle and your customer service and honoring the money back guarantee? Failing, some customers I may contact? I apologize for being so cautious, but I've never heard of your saddle before. And, after going  thru  3 saddles in 2 years, I don't want to waste your time and money, nor mine.  I  have a short backed fox trotter who is butt high, straight back.  Thank you for understanding.  Kelly

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----- Original Message ----- From: Karra Markley To: kelly@jksfinancial.biz Cc: Hill View Farms Sent: Tuesday, April 15, 2008 11:05 AM Subject: personal reference for Hillview  

Hello,

I am a Happy Hillview farms customer.  In my experience, Cathy stands behind her products and has an excellent return policy.  I have bought things from her for about a year.  For example, you can buy multiple sizes of the same product, try them all on your horse, then send back what doesn't fit and get refunded for those items.  All it costs me is shipping in the end (and the cost of what I keep of course), which is only fair. 

I have ridden in multiple models of the system 7 saddles.  And have ridden in at least 100 other saddle brands and types over the years.  I love saddles and try any I can get a chance to, english, western, endurance, sidesaddle, bullfight, spanish vaquero, potrera, peruvian, antiques, you name it - I love them all.  In my opinion, measuring across the width of the saddle has very little value in determining whether you'll be happy with the twist.  So much depends on the rise, overall shape of the seat, where you sit in the saddle (some push you towards the back, some you land more in the middle), padding, twist (overall width and angle both important), stirrup placement, etc.  The only way to know for sure is order what you think you want, and then try it out.   Measurements and pics give a vague estimate at best, I have been surprised many times by what I though I would hate but felt great when I sat on it, and what I was sure I would love by pics that was awful when I tried it out.  I have never figured out a way to tell besides sitting in it for myself. 

I have never had any complaint with Hillview farms sales or returns.  

Hope this helps, Karra in Rochester, MN

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----- Original Message ----- From: Diana Reed To: kelly@jksfinancial.biz Sent: Tuesday, April 15, 2008 11:10 AM Subject: Doing Business with Hillview Farms

 Hi Kelly....
I am a returning customer of Cathy's. I will vouch that she is one of the most honest and honorable people I've ever dealt with. If you try one of her saddles, and keep it clean and resaleable if choose to return it, she will definitely honor your agreement, and return you money. I tried a saddle, but it didn't fit me, so I returned it and CAthy promptly credited my CC account.

I LOVE her saddles. I finally bought her endurance saddle, and I liked the panels so much, I had them installed on my gelding's Peruvian saddle (I have Peruvian Horses).

Cathy is always THERE for me, and has been very patient with all of my many questions (I bought one of her mares). I continue to buy more products from her; the quality is second to none. I will always be a returning customer. Her customer service is fabulous. Quality customer service like hers is few and far-between, in my opinion. She's extremely knowledgeable about horses, their needs, and her products. If you take a  GOOD look at her site (grab a cup of coffee and take the time to read it), you'll see how dedicated she is to educating the public about horses, saddles, proper saddle fit, equine massage therapy, trail riding, and camping. Her site is very informative.

She and her family are ARDENT trail riders and campers, and Cathy uses all of the products she sells; I saw that first-hand when I camped out with her when I went to see the mare I ultimately bought from her, who, btw, is EVERYTHING Cathy said she was.

If you do business with Cathy, you won't be sorry.

Regards, Diana Reed Agua Dulce, CA

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From: gullicph@peoplepc.com [mailto:gullicph@peoplepc.com]  Sent: Tuesday, April 15, 2008 8:15 AM To: kelly@jksfinancial.biz  Subject: Hillview Farms 

Hello,

Cathy asked me to write to you.  I have known Cathy for 10 years and have done business with her.  As a matter of fact odered tack from her last week.  She has been in business for many years.  Your money is safe.  I ride a flex panel saddle on my mules. 

Paul Gullickson  Wickenburg, AZ

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----- Original Message -----  From: "Maria Donovan" <m-trstudio@kmtel.com>To: <kelly@jksfinancial.biz> Cc: "Hill View Farms" <hillview@springfield-sanborn.net> Sent: Tuesday, April 15, 2008 1:14 PM Subject: cathy and hillview farm

 To whom it may concern, I would like to give a confidence vote for  Cathy and her business ,she tells it like it is . I honestly don't   know anyone more knowledgeable  ,helpful and honest .I have bought   two saddles from her plus other stuff ,I am one satisfied customer .   She really does every thing she promises on her website. A most 
 talented lady. Respectfully, Maria Mayo Donovan.

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----- Original Message ----- From: Harley Madden To: kelly@jksfinancial.biz Sent: Tuesday, April 15, 2008 2:12 PMSubject: Hill View Farm.

Kellly:

    Cathy from Hill View Farms gave me an email with your concerns on Hill View Farms integrity.

    I have done business with Hill View Farms for several years.  When I buy from Cathy I have found that she stands by all claims associated with the product.  I have on occasion had to return items to her and she is always accepting to the return.  There is no questions asked, she always says ship it back.  I have never had any trouble getting credit for purchases returned.  Her only concern is if she can assist in getting an item to substitute to satisfy my need.

    My confidence in Hill View Farms and their products is 100%, no reservations.

    If you have any questions call me.

Harley Madden
P O Box 7
Ringsted, Iowa 50578

 Phone: 712 - 866 - 0942
Cell #: 712 - 260 – 0942

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----- Original Message ----- From: "Mary Curry" <mpcurry@earthlink.net> To: <kelly@jksfinancial.biz> Sent: Tuesday, April 15, 2008 5:20 PM Subject: Cathy Sheets-Tauer' Credentials 

Hi Kelly,

 I've been doing business with Cathy for many years.  Her saddles are of the finest quality and her money-back guarantee is absolutely as represented.  If you have any specific questions, feel free to e-mail me any time.   Mary

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----- Original Message ----- From: Sharon Winsness  To: kelly@jksfinancial.biz Cc: Hill View Farms  Sent: Tuesday, April 15, 2008 6:17 PM Subject: Hill View Farms

 Hi Kelly,
If you are looking for a reference for Cathy Tauer of Hill View Farms I am happy to provide it. We bought our first saddle from her over 13 years ago - I still ride it regularity. Because I was so happy with it, as was my horse, my chiropractor [and very fussy about saddle fit and the horse's back] husband also got one. Since then we have gotten two more, one for a very short backed endurance horse and one for our granddaughter. I wouldn't buy a saddle anywhere else.
We put on a lot of miles - in fact our two original saddles show a lot of wear on the outside but are still going strong in every way. Over the years we have purchased a lot of equipment from Hill View Farms - it's the first place I look when I need anything, and if Cathy doesn't have it she's been great about telling me where I might find it. On the very few occasions when I've had to return anything it was taken back and my account credited immediately.
Cathy knows more about saddle fit, and frankly about horses, than anyone else I have ever met, and since I have ridden and had horses all my life that's saying quite a bit.
I don't believe you will get better advise and or service from anyone, and where else will you have the opportunity to try the saddle and if it doesn't work, send it back?
If you have any other questions please feel free to email me - if I can answer them I will.
What is kjs financial? I'm an advisor w Smith Barney so we may have something in common beside horses.
Sharon Winsness
 
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----- Original Message -----  From: "chuck.hauser" <chuck.hauser@earthlink.net>To: <kelly@jksfinancial.biz> Cc: "'Hill View Farms'" <hillview@springfield-sanborn.net> Sent: Tuesday, April 15, 2008 9:23 PM Subject: FW: NEED OUTSIDE HELP  

Kelly,

I can speak from personal experience as I have been doing business with Cathy for nearly 10 years.  You will find no one more sincere than Cathy when she promises to provide you with the right product and excellent service.  The Hill View Farms line of products are of tried and proven quality and value to provide you and your horse's time together a pleasure.

A Hill View Farms customer and friend.  Chuck Hauser

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----- Original Message ----- From: Outfit To: Hillview Sent: Wednesday, April 16, 2008 7:35 AM Subject: Hillview Farms  

Cathy this is a copy of the email I sent.   

They are the BEST. We have known Cathy for 10 years and have never been disappointed with their business or wonderful friendship. Cathy's knowledge have given us happy horses and happy bodies. My husband has hip problems and would not be riding if Cathy had not helped us find the saddle that worked for him and his horse.

Go with Cathy and you'll be on the right trail!

Judy & Art Melvin  outfit@myclearwave.net

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----- Original Message ----- From: Irene Ulset To: kelly@jksfinancial.biz  Cc: Tauer Cathy Sent: Sunday, April 20, 2008 3:49 AM Subject: Saddle Measurement - Hill View Farms!

 Hi Kelly!

My name is Irene and I live in Norway with my two horses and my husband David. I bought my first western saddle from Cathy 8 years ago.She new what cand of saddle I needed from the pictures of my horse, and when I came back to Norway the saddle fit. Not only my horse but several others. Since then, my first horse died, I have one Thorougbred and one norwegian coldblood. To very different horses but they can use the same saddle! My best buy ever! It will stay with me forever. 

I have once again ordered a saddle from Cathy. A Black Caliente. I live in Norway but have no problems to order from Cathy in the states and trust that the saddle I get will fit my horses. Here in Norway we don`t have this quality in saddles so therefor I have to buy from USA. 

 Kelly, you can trust Cathy and her experience through the years. I don`t know any other person who knows that much about saddles and horses, then she do! I wish we had one "Cathy" here in Norway:-))

 Irene:-))

----- Original Message ----- From: W. E Atkinson To: Cathy Sheets Tauer Sent: Monday, April 07, 2008 6:10 PM Subject: Saddles and horses.....what else is there?

Cathy, 

I am not certain where to begin this email so let me first qualify myself, so that what I have to say herein does not sound like it was bought and paid for. 

I am a chiropractic physician with 32 years of practice behind me, and I am standing on the cusp of retirement to to into my second life and do something special....work with troubled horses and do equine chiropractic work. Horses are my life and passion. I have a herd of 11 of all different breeds, with a few of them being throw aways that had no future because humans had ruined them. I have turned them around and they have become some of the nicest horses, with the gamest hearts, that have made the best partners for me and would do anything for me. The latest is a Peruvian that was a kite and dangerous, and was going nowhere. I am her 4th owner in her 6 years and she came to me shattered and frightened beyond belief.  

I have been working Parelli groundwork with her for the last 6 months and she is slowly healing and trusting now, and I think she will be a beautiful partner with a beautiful ride. Another Peruvian breeder/trainer says she has magnificent brio and termino and sees nobility in her. Needing a saddle that will not interfere with her, I have been looking into the flex panel saddle concept for a couple months now. I ride a lot in just a bareback pad, but would like something that would give me a little more security plus fit a broader range of my horses backs....from a Shire to a mule!  

Your website was highly recommended by Nancy and I looked it up. I was not ready for the amount of information and detail contained therein. It is the most detailed and technical treatise I have found on saddles to date, and my hat is off to you for what had to take tremendous time and effort, and such demanding knowledge of the dynamics of the horse/saddle/human interfaces. Very difficult to do correctly. I know, since I have to know how anatomy and physiology interact in my technical application to the human.  

I was also caught off guard by your enthusiasm for what you do. It was not an enthusiasm borne out of salesmanship, but rather representative of how thoroughly you know your theories and art form of the saddle making craft. More than anything, I heard through your comments, that the horse comes first. This attitude showed a virtuous regard for the horse who throughout the centuries has really had no voice in things, and few people to speak on their behalf. It is so reassuring to find someone that treats them as the center of the conversation rather than an incidental object through which flows money. People like you are few and far between.  

For all of those reasons, along with the fact that you sound so honest, how could anyone who cares about their horse not be your customer? I can only hope, and look forward, to one day cross paths with you.  

Bless your horse spirit.....May the Horse be With You 

Best Regards,

Will

----- Original Message ----- From: gwyn  To: hillview@springfield-sanborn.net Sent: Saturday, April 05, 2008 2:50 PMSubject: catabook!

Hey guys! My silly husband was cleaning and threw away my catabook! please send another! If you have changed it much, can you send me an old one too? The recipies are awesome! Esp.the yellow rhubarb cake! Thank you! P.S I am hoping to order a saddle soon. What is the wait time after placing an order? ~gwyn~

----- Original Message ----- From: deb To: hillview@springfield-sanborn.net Sent: Saturday, April 05, 2008 9:53 PM Subject: (no subject) 

HI I would like a catalog sent to me…. I was at the horse clinic at TurnCrest near Rochster MN on April 5.  I found you to be very educational.  I am glad to see safety is being explained.    I will be looking for more of your clinics.  Thank you   This is a much needed service.   

 God Bless Debk 

 

----- Original Message ----- From: "Debbie K To: "Hill View Farms" hillview@springfield-sanborn.net Sent: Saturday, April 05, 2008 8:15 PM Subject: Great Clinic 

 Hey Cathy,  I really enjoyed your clinic... Thanks for making this pad too!!! I  hope you sell a ton of them, cause as you know I had been hunting for  one for Dan for some time... In fact, I may have even mentioned it to  you at some point... or your a great mind reader!!! Honestly, there  was a huge need for this type of pad, and I am so glad that you filled it!!!!  I will let you know how Dan and Duke like it...   Thanks for bringing all my goodies... and the state pass holders for Raven...
 
 Take care,  Debbie K

----- Original Message ----- From Kathy  To: hillview@springfield-sanborn.net Sent: Friday, April 04, 2008 4:44 PM Subject: Brenderup  

Hi Cathy,

I have viewed and enjoyed your website on several occasions.  It provided me with some valuable information.  I recently purchased my first horsetrailer - a Brenderup Prestige HB.   Unfortunately, I couldn't purchase it from you due to our locations.  I live in Pittsburgh, PA.  I have some questions about the B, and am looking for some suggestions on a couple of things.  Unfortunately, the dealer where I purchased the trailer hasn't been very helpful.  Would you be willing and have the time for a couple of questions/suggestions?  I would very much appreciate it.  As you would expect, this trailer experience is very new and somewhat overwhelming to me.  Since I'm fortunate enough to have the Mercedes of horse trailers, I want to make the most of it.  I certainly will understand if you are unable to help me.

Thanks,  Kathy

 -------------- Original message -------------- From: "Hill View Farms"
How can I help you??   ~Cathy "Helping one customer at a time"

 ----- Original Message ----- From: kathy  To: Hill View Farms Sent: Saturday, April 05, 2008 8:04 PM Subject: Re: Brenderup 

Cathy, For the most part, I will be using my Prestige HB to trailer one horse.  I would like to carry tack, etc. in the trailer.  I'm looking for suggestions/ideas on ways to setup the inside to safely utilize the unused space.  I have a groomer's door on each side of  the Trailer. I am considering the Instabox, but want to still use the extra space.  Any ideas?  What's the best way to order Brenderup accessories - through a dealer or from the factory? I would very much appreciate your input.

Thanks, Kathy
P.S. Would you please send me one of your catalogues:

  ----- Original Message ----- From: Hill View Farms To: Kathy Sent: Sunday, April 06, 2008 7:10 AM Subject: Re: Brenderup 

Hi Kathy,  Go to my web site and you can see how I set up the inside of my trailer - You can order stuff through me.  The tidy pockets are a must. :-)  ~Cathy "Helping one customer at a time"

----- Original Message ----- From: Hill View Farms To: Wendy  Sent: Wednesday, April 02, 2008 4:36 PM Subject: Re: english saddles by raleigh 

Hi Wendy... I'm so sorry about your purchase.  Keep working with the dealer whom you purchased the product through and see what can be done.  ~Cathy "Helping one customer at a time"
 

----- Original Message ----- From: wendy To: hillview@springfield-sanborn.net Sent: Wednesday, April 02, 2008 9:51 AM Subject: english saddles by raleigh 

I have been duped!  I bought an 'all leather multipurpose deep seated' english saddle for a catalog that IS NOT all leather, plus it was made in India.  It is about 75%plastic and 25% leather.  Pain ordinary gylcerin soap totally stripped the coating and most of the dye.  Do Not buy a Raleigh  They are 100% garbage and no money back. Wendy Curran

----- Original Message ----- From: Hill View Farms To: Justin Sent: Monday, March 31, 2008 7:15 AM Subject: Re: Justin Rierson 

Yes I have those girths – Hill View Farms Makes them,  in all sizes.  You purchased a 30 last time.  :-) ~Cathy "Helping one customer at a time"
 

----- Original Message ----- From: Justin Rierson To: 'hillview@springfield-sanborn.net'  Sent: Sunday, March 30, 2008 9:13 PM Subject: Justin Rierson

Kathy,  Hi I bought a Calienta Saddle last year and was wondering if you still have any leather girths made by Ameri-flex.  You probably have the size on record that I bought from you.  Email me or call 320-296-3442.  Thanks!  By the way I love my saddle and so does my Horse "Cowboy".    Justin

 ----- Original Message ----- From:  Kelly To: 'Hill View Farms' Sent: Monday, March 24, 2008 9:21 AM Subject: saddle sox? 

Hi Cathy!

Just writing to check up on the status of the backordered saddle sox I ordered for my Caliente. Hope all is going well with all your saddle building! I continue to check out your site and your new saddle designs. It all looks great! I love the step-by-step pictures of how you build the saddles. It's really neat to be able to see how you do it, and how much time goes into each saddle!

I've been able to go on a few rides recently that have been a bit longer, as the weather has been cooperating a bit more! Still pretty muddy though. My Caliente is very comfortable, and Rebel hasn't complained once! I love how well it fits him. He was always a bit cinchy with the Barefoot saddle, even though I cinch slowly and in stages, but has been much better with the Caliente. And the size of the saddle is perfect. Nothing hits him in the hips when he's moving, nothing slides around....and it just plain looks great on him!  I am getting more and more comfortable with the different feel of this saddle. Still can't wait to be able to put some more time on it!

Thanks again!  Happy Trails,   Kelly Ankney 

...................................................................

From: Hill View Farms [mailto:hillview@springfield-sanborn.net]  Sent: Monday, March 24, 2008 7:08 PM To: Kelly Ankney Subject: Re: saddle sox? Importance: High

Hi Kelly,   THANK YOU for telling me about the sox.…………..THANKS.  And great to here about Rebel.  SUPER!  ~Cathy "Helping one customer at a time"

..............................................................................................

----- Original Message ----- From: Kelly To: 'Hill View Farms' Sent: Monday, March 24, 2008 11:05 PM Subject: RE: saddle sox?

 Cathy-

Here I just thought you got busy making saddles! As for the order maybe being sent to my husband's office, he oversees all packages, so he would've known if it had arrived there. Not a big deal at all, and thank you so much for responding so quickly and getting the sox out to me this week. I have just been using a thin Navajo blanket and it works fine, but the sox sound so perfect and convenient! Actually got to go on a 2 and 1/2 hour trail ride tonight! (Finally more of a ride to test my saddle...not an all day trip, but better than nothing!) First I rode in the arena, where I could tell he was quite happy to gait in his new saddle. (He likes to gait, but would break gait more in his other saddle.) We are trying to blaze some new trails on the property where I board at, and the mud has let up some so we could ride further. It's very wooded with big hills, gulleys, and lots of creek crossings, so I really got to test out my new saddle! The other two horses I was with both had their saddle blankets/saddles slip, and lucky Rebel's blanket stayed put! I watched for any signs of discomfort as we scrambled up and down hills, and he acted perfectly comfortable with his saddle the whole time. After we got back, I tested his back for any soreness, and found none. I can tell a difference in his comfort level, as well as in mine with this saddle! Your saddle concept truly makes perfect sense, and there were several times on the trail that I thought about how lucky Rebel and I were to have someone like you put so much work into this saddle design. I finally feel like someone GETS IT! None of the people I ride with even consider saddle fit for their horses, and it's always been an issue with me. To have a saddle that I KNOW will fit my horse, and any horses in my future, is such a HUGE relief to me! And not only is it perfectly comfortable for my horse, it's perfectly comfortable for me, also. (Those two things don't go hand-in-hand that often!) I am almost giddy tonight, feeling like I FINALLY have the right equipment for my chosen sport (and for my "horse-partner")! I really love the 3 point rigging....never had that before in any of my other saddles. I could see it being almost a bad thing with a regular saddle, but it works perfectly for your flex panel saddle.

Okay, enough of my raving tonight! :) Really Cathy, I just wanted you to know how grateful I am for your saddle, and to let you know that the more I use it, the more I love it! Rebel thanks you, too!

Kelly 

----- Original Message ----- From: Jennifer To: hillview@springfield-sanborn.net Sent: Sunday, March 16, 2008 1:29 AM Subject: Product Mailing Cost

 Hello Cathy, Just wanted you to know I love my new saddle (The Caliente System X) and have decided to purchase saddle socks for it.  Please tell me how much shipping will be before I fax you my order.  Thanks much!  Jennifer Anderson

P.S Email #Cathy…I love my new saddle!!!  Thank you so much, my horse thanks you too!  You're doing a FANTASTIC job with your website.  I so appreciate the informational links with videos explaining how your panel system works, saddling info., etc., etc.  I look forward to purchasing more saddles from you in the future and can't wait to see what your plantation saddle looks like.  :)   

----- Original Message ----- From: Rita To: hillview@springfield-sanborn.net Sent: Sunday, March 02, 2008 8:46 PM Subject: Conditioning seminar

Hi Cathy,  I didn't get a chance to talk with you today, but want to thank you for taking time to give the conditioning seminar for the Northern Lights Club.  It was really good information, and I am sure we all learned things that were important. We are looking forward to doing more trail riding in the next year, so this was very timely for us. Best regards, and "happy trails," Rita Simon   

----- Original Message ----- From: Sue To: hillview@springfield-sanborn.net Sent: Monday, February 25, 2008 1:50 PM  

Cathy,

I’ve had the opportunity to ride in my new saddle 3 times.  I love the way the flexible panels work…… Sue Jacobson  College of Veterinary Medicine - Washington State University

---- Original Message ----- From: "Teresa Ruth" To: "Hill View Farms" <hillview@springfield-sanborn.net  Sent: Friday, February 29, 2008 1:50 PM Subject: plantation prototype saddle

 Hi Cathy,

 I am watching eagerly as your pictures appear on the website one by one.  How are you doing?  How is your saddlemaker....???   This is a good time of year to be patient because our place is muddy and   goo-ey and I am not riding much - but I would love to know how you are   progressing on my Plantation Saddle - I look forward to it so eagerly.  I  am sending my filly for whom it is intended off to training during March.  I will send my Specialized with her if the AmericanFlex (EVOLUTIONARY SADDLE) is not ready by then (she leaves the 15th) and that will be just fine - you guys have taken on an enormous task.

 Hope it pays off for you big time - I am proud to be a tiny part of it.

 Best,   Teresa Ruth  Oasis, Idaho

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-----Original Message----- From: Hill View Farms <hillview@springfield-sanborn.net Sent: Feb 29, 2008 6:27 PM To: Teresa Ruth Subject: Re: plantation prototype saddle

Hi Teresa,

I love your mare... what a sweaty - her eye says it all...  Any way..I am SWAMPED... I'm soooooooo late with the catabook and my DVD.... I'm crazy....  I take one hour at a time...   Roger the one maker that was so sick... I have no idea on how he is doing... Can't be good... But on an another note I do think of him often and also on how late he has made me.....  that is just sad all the way around....A lesson learned on how short life and  health really is.
As for my new builders and ourselves we are kicking ass!   Oh my gosh ................... incredible work... awesome... and the fit on the saddles.... you have no idea.. I hope you find this to be the same as us and the others who have already ridden the saddle... words can not describe... I can't wait for you to get your saddle...We all could not be more proud.  And so thankful for this opportunity that fell upon us... God does work in
mysterious ways.
Oh Teresa, THANK you for being there.. it is the customers like yourself, the lover of horses that drive me to continue my work before my time is up... There is just so much to do to make a difference and I owe so much to all the horses out there.
Thanks for the photo... it made my day... and next week we will have two new models on the web site...  Hee Hee. ...it would be already there if I would have remembered to have ordered the brass footman's loops!
:-)
I have attached some photos of us working.  ~Cathy "Helping one customer at a time"

----- Original Message ----- From: maribeth To: hillview@springfield-sanborn.net Sent: Friday, February 15, 2008 1:07 PM Subject: re: apparel question

Hi Kathy,    Quick question for you – I have always wanted a pair of riding tights/breeches, but am very hard to fit. I’m built like a pear and have a very long inseam – I prefer about 35-36” for riding. If I were to order a pair of riding pants, what is the turn policy?  We are starting to increase the length & difficulty of our trail rides when we camp, and I’m wondering if riding pants/breeches would be more comfortable than jeans.  

Also, I ordered a breast collar last fall – thank you for getting it to me before our camping weekend, I appreciate it. I just love the quality!  It was almost too big for my horse (he’s tall but I guess more narrow than I had thought), but I’m pretty sure we have it adjusted for a good fit.  

Thanks and I’ll look forward to hearing from you. 

Regards, Maribeth

----- Original Message -----  From: "Vicki Weiper" To: "Hill View Farms" <hillview@springfield-sanborn.net Sent: Wednesday, February 13, 2008 2:00 PM Subject: response  

 Cathy,
 Thanks so much for being diligent in responding to Jim's call for help  over a weekend.  I certainly didn't expect you to call back on a Sunday,  but sure do appreciate it.  You've always been so wonderful to provide  above and beyond customer support, which will keep me as a customer.  I  appreciate your efforts to maintain high quality products that keep your  clients happy.
 
 Kudos for your hard work! 
 Vicki Weiper
 Bridger, Montana

EVOLUTIONARY SADDLES TM SYSTEM X

----- Original Message ----- From: Erich To: Cat  Sent: Friday, February 08, 2008 9:52 PM Subject: Testimonial 

   When my wife first got her Caliente' saddle for Christmas, she was so excited. She had forgone the comfort of a saddle that she fit in, to satisfy me and my son. So when she came home and sat in it, she just loved it. At first she wasn't sure that she liked the thigh blocking. I told her it really made for a snug fit and helped in case of a run away. We put it on our pony, which she rides quite often, and she took him out for a ride. He was being a bit stubborn that day and she was having trouble getting him to move. Our neighbors ride their dirtbikes on a frozen pond behind their house every Sunday and of course this is the day we chose to ride. After a bit of tug-of-war with him he finally gave in a bit. As they rode in the street, he kept trying to get to the snow where I guess he felt safer, footing wise. I told my wife that it was a good idea and so she went along with it. Well wouldn't you know it. As he got about 6 steps into the snow, he made a mad dash for the barn. He took off down the hill right at the fence, reared as if he were going to jump it and then turned thinking better of that idea. He zig-zagged through the neighbors trees and after a few tense moments finally came to a stand still about half way to the barn. A bit frazzled, my wife got off and walked him back to the street. Without her saddle, she would have been thrown and probably pretty badly hurt. I think she is really happy she had the thigh blocking now.
   We also bought this saddle because we have two Belgian geldings that are broke to ride and I wanted a saddle that we could use on any one of our horses. It's no lie when the say these fit any horse. For those of you who are familiar with the Belgian breed, you know how hard it is to find a saddle that fits one right. With the Hill View Farms saddle there was no problem. Thanks Hill View Farms for such a superior fitting saddle. We know we will get years and years of enjoyment out of it.

erich, patricia, ayden and ayla fritz  erich fritz fine art cambridge, mn   

EVOLUTIONARY SADDLES TM- SYSTEM X

----- Original Message ----- From: Kelly To: 'Hill View Farms' Sent: Friday, February 08, 2008 11:21 AM  Subject: Caliente saddle 

 Kathy-

Thanks so much for the beautiful saddle! I was able to ride for just a few minutes last night. Our weather has been crazy, and everything has flooded and there's mud everywhere. Rebel was in quite the fiery mood so I have to say I tested the saddle's security! HA!  I didn't ride as long as I wanted to because of time constraints, but did get some time in. It really feels a lot different than my Barefoot Cheyenne, of course! It's true that while you are up off the back of the horse when you compare it to the Barefoot, you can easily feel his movement. I was concerned about that, as that's what I love about my Barefoot saddle. I thought a treed saddle would not let me feel him as well, but those flex panels really do change the way a treed saddle feels. I still felt like I could easily move with him. I am not used to having a horn, either, and the Caliente's horn was not at all in my way. I can't wait to really put some hours on my new saddle! Plus, it is truly beautiful. I love the silver accents you chose for me....just perfect, and the leather is so soft! My cowboy friend who thought my Barefoot saddle was ridiculous, said simply that it was a nice looking saddle, and it certainly looked a lot more secure! (That's a huge compliment from him, by the way!)

Thanks so much!  Kelly Ankney

THANK YOU for your feedback! I just try to do what is right and what is best.  I will call you on the differences between the systems.  But in a nutshell, they are a similar panel, other than the padding and backer layers are fingered. The difference is mostly noticeable in the western saddles.  As for pictures of the System 10 it is on our description of the system.  You can see everything up close there.
 :-)

~Cathy "Helping one customer at a time"

----- Original Message ----- From: robert To: hillview@springfield-sanborn.net Sent: Saturday, December 29, 2007 6:29 AM Subject: 9 ver 10?

Hi , I was looking at your site and noticed that you don't have pictures of the ver 10s What is the major differace between 9 and 10.  The answer may be there, just didn't find it.   Does the 9 that I am looking at have the fingers/ slits on the bars next to the withers? I love your site. It has to be the best I have ever seen. You keep doing what you are and don't let anyone influence you different. It may not make you the biggest co but you will stay the BEST!!!!!      Robert Land

----- Original Message ----- From: Catherine To: HILL VIEW FARMS LLC Sent: Tuesday, December 18, 2007 10:10 PM Subject: RE: Invoice from HILL VIEW FARMS

Hi Cathy: Hurrah, my package came today and I LOVE those great juice glasses.      They are so pretty ! I Love them so much that I am hoping that you still have 6 more!       I am checking because my kids are already pestering me for one or two.    If you can ship me 6, I can give them mine for Christmas!    Hope that you are better organized than I am, I am just cleaning the house now, no tree or decorations up at all. I am trying but there does not seem to be enough time in the day. Happy Holidays to you and a huge thank-you for the speedy shipping. Catherine

FROM Rain Tree Tack -  SYSTEM X  - A winner!

The beginning of the 2007 National Peruvian Horse Show seemed pretty dismal for us when our gelding Otoño de mi Vida wouldn't perform at his best because the Peruvian saddle had made him sore. We knew we didn't want to ride him in his usual saddle, a plantation style flex panel, because we would stick out like a sore thumb. We approached Cheryl to see if we could try out her Peruvian flex panel saddle. It did the trick to say the least. Railview Peruvians Ranch with Otoño de mi Vida went on to win two blue ribbons, Champion amateur performance gelding and Champion of Champions amateur performance gelding! We are sending Cheryl, Otoño's Peruvian saddle to convert it to have flex panels. What a great ending to a poor start of the show! Thanks Cheryl!
Christopher L. Austin, CPA Mankato, MN

----- Original Message ----- From: Steve  To: 'HILL VIEW FARMS LLC'  Sent: Thursday, December 13, 2007 9:00 PM Subject: RE: Invoice from HILL VIEW FARMS
Cathy, you’re fantastic. Thank you very much for putting this through, it’s a present for my wife and I needed it before Christmas. Have a great Christmas.
Regards,  Steve Farmer

Why a 30 day - money BACK, TEST ride is so important.

 ----- Original Message ----- From: "Tom & Vicky    Sent: Sunday, January 27, 2008 3:58 PM    Subject: saddle
Hi Cathy, I thought I once saw a classified section on your site      where a     person     could sell a saddle. Do you still let people post saddles for sale?     I have a brand new never use, only sat on my horse to see if  it fit,  Caliente for sale it is too long for my little 13 hand Paso.      I paid     w/shipping  $2,435.00 I would take $2,300.00 for it. Like I said it   is    brand     new. I can send pics if you ok it……………………Thank you for your time, Vicky  

 ----- Original Message ----- From: "Hill View Farms   To: "Tom & Vicky” Sent: Thursday, February 14, 2008 1:44 PM   Subject: Re: saddle   
I'll get that posted...  Say... how come you can not exchange it from  where  you bought it from???  Did you just get it?? 
   ~Cathy "Helping one customer at a time"

----- Original Message -----   From: "Tom & Vicky"   To: "Hill View Farms"   Sent: Thursday, February 14, 2008 6:52 PM  Subject: Re: saddle
  I wish I could! I did not just get it but I did try to return it 10 days after I got it. The people I bought it from said that I could not send it back; they said it was a custom order and that it was my saddle I    had   to   keep it! They basically freaked out on me, yelling at me.   I thought that I could return it if I wasn't satisfied. I don't know what   constitutes a custom order? I picked out what color and tooling pattern   that   I wanted but I thought everyone did that. Also they got very mad at me on   the phone and said that I just have buyer’s remorse and something about the   money. I also called the maker but I guess they had called him first and I am not sure what was said but he didn't want to deal with me. I   e-mailed   him   a few times and he would not reply.   But I don't want to get you all involved in that. I just feel like I   was   not   treated very professional and I know I would never treat one of my   customers   like that. So I am stuck with a saddle that doesn't fit my horse and I   have   nothing to ride him with.     Thanks so much for your time, Vicky  

  ----- Original Message -----   From: "Hill View Farms  To: "Tom & Vicky"   Sent: Thursday, February 14, 2008 6:31 PM  Subject: Re: saddle
I am very sorry... and I unfortunately have heard this story   before....   But FYI ...if you paid by cc..... you have 90 days to get your money BACK.  AND if by check ……………………………….Anyway, you can always go that route……………… ~Cathy "Helping one customer at a time" 

----- Original Message -----  From: "Tom & Vicky"  To: "Hill View Farms"  Sent: Saturday, February 16, 2008 7:53 PM Subject: Re: saddle
Cathy,     I just had a chance to read some of the info on your web site. I have to tell you that you are a gal after my own heart! I have worked in retail for   years I just bought my own store May 07, I have a reputation in our small   town of good service and integrity. I also have been a dog breeder for over   30 years. I have always believed that the customer’s satisfaction should come   first (even if it cost me), because if you don't have happy customers you   won't be in business for very long.  I would like to say congratulations on   your new business. I think I understand the way you think. I a designer   at heart and I am always redesigning other peoples products (in my mind) to   make them more user friendly, practical or just better looking LOL.     Yes Harold and Cindy and their dealers the Northrups really did take advantage of me! I was shocked to say the least. And I do believe it is all   about the money for them. So sad. I would like to put that all behind me now   and start again my search for the right saddle.  I thought when I stumbled on to this flex panel saddle that it made so   much sense. I have looked at many different types of saddles as you can   imagine one does when searching for the perfect saddle. I have looked   at   the   treeless with it's close contact, very important, the Don West with   it's   balanced seat I really like where it sits you on the horse, the Wade with   it's cowboy style, and the system x with it' flexible fit. Is it possible   to   build a saddle with all of those features in it?   I don't claim to know anything about saddles I have just researched   what   is on the net and listen to makers claims.    We live on a ranch and I will be mostly be doing cow work or trail riding.  I don't want to take up a lot of your time, I know that you are a very busy person.   Thanks and have a great week-end.  Vicky

----- Original Message -----  From: "Hill View Farms"  When you sell your saddle you will have to try ours... I think you will  be blown away.. AND you have 30 days to get your money back.
 ~Cathy "Helping one customer at a time"

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----- Original Message ----- From: Kristine Nichols To: HILL VIEW FARMS LLC  Sent: Saturday, December 01, 2007 3:39 PM Subject: Caliente saddle 

Hi Cathy, Better late than never! I have had my Caliente saddle for just over a year now and thought I would let you know how much I and my horses love it. I have been riding most of my life (pushin 50) and have always been sore somewhere when done with a ride. I thought that was a fact of life in the saddle. Not anymore, I am very comfortable now during and after any length ride! Also, this saddle FITS my Tennessee Walkers and also my 17.3 hand Percheron mare. I am petite and had a hard time riding my draft because of saddle issues and am so happy to have a great fit for both of us and enjoy riding her. My Walkers are built quite different from each other, but the flex panel really works for them all (3 of them). I am looking forward to saddle #2!  Sincerely, Kris Nichols

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----- Original Message ----- From: Lynn Frierson To: hillview@springfield-sanborn.net Sent: Monday, November 19, 2007 5:20 PM Subject: Grazer questions 

.....I think I assembled it correctly, I hope!…..Okay, those are my questions. Thanks.

BTW, I have had a Brenderup for 11 years and love it as do my horses.

Lynn Frierson Faust

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----- Original Message ----- From: "JMMS"  To: "Hill View Farms" <hillview@springfield-sanborn.net  Sent: Wednesday, October 17, 007 7:27 PM  Subject: (no subject) 

 Dear Cathy -- Hello again -- this is Mary Olson down here in …………………… 
……. were at your Hill View Farm in June, buying a Brender-up.  (Our trip across Wisconsin later that day went well, and the Norwegian Fjord horse that we picked up had a great trip back in that Brenderup!  We appreciated that it was very easy to pull, and we could see our new horse through the window all  the time!)……………. Thanks much --  Mary Olson

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Hi Cathy!

Happy Fall! I was looking at your site, and saw all the great Brenderup shots!

I wanted to mention, in case anyone asks, that the plate that braces the HiTie on mine is ¼-in. aluminum that is glued on (steel was too heavy). Then HiTie is mounted normally.

Also, I thought the B Box was too pricey, so I purchased an aluminum hitch rack ($99) from www.Target.com that is supposed to go into the vehicle hitch hole, but I turned it around and had my friend who worked at U-Haul mount it to the tongue of the B trailer. (drilled a couple of holes in the tongue arms and bolted it down using 2-in. washers) It fits perfect and does not interfere with the car when I jackknife :-P. It holds a whole bale of hay, or a partial bale plus a box of stuff. (photos attached). 

ALSO, I love the saddle rack in Your BrenderUP!  Please tell me more about it! I want one!  Terry
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Cathy why do you like Brenderup Trailers?    Video for slow internet connections lower quality / Video for fast internet connections great quality.

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----- Original Message ----- From: Kelly To: 'Hill View Farms' Sent: Friday, October 12, 2007 5:58 AM

How are you?   Here is a pic of the jr and one of my Shagya with an American Flex Saddle.

I talked with a dealer yesterday about your saddles.  YOURS.  She wants to sell them when they are ready.  I said I thought they were about a year out still….. I Need to be your sales manager.  I already go to all the shows and have the booth, and I do love the saddles……

I can’t wait myself. Kelly

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----- Original Message ----- From: Shannah To: Cathy Hillview Farms Sent: Saturday, October 06, 2007 12:11 PM Subject: hi

Hi Cathy hope this finds you doing well………………….. p.s. Still love my saddle..... went from my 24 yr old Arab to being used on  my young my 4 yr old Morab, and once you and I figured out the rigging last winter, I have had not one problem since.  Shannah Wojciak

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----- Original Message -----  From: Dianna To: Hill View Farms  Sent: Friday, October 05, 2007 12:14 AM Subject: Your Horse-Buying Information

………………… Fundador doing well with the new panels on his saddle, now. He isn't afraid of them anymore. Actually, he's moving-out much better. He's softer in the mouth, carries his head higher, and is gaiting, and even walking better. He actually seems happier! I'm so lucky to now have two terrific Peruvian Horses.

Hope all is well at your end…………..Hugs,  D.

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----- Original Message ----- From: JANET To: Hill View Farms  Sent: Monday, October 01, 2007 9:30 AM Subject: Saddle's First Season

Hi Cathy:

I just wanted to write a quickie to you to tell you a few things about my saddle.   

First, I love it.   It's so comfortable for me.   But more importantly, it seems to be very comfortable for my horses.    I've spent most of this summer riding the horse in the picture.   She's my three year old Friesian (3/4) cross.   She's got very wide withers already, and she's still growing.   When this picture was taken, we had just returned from about a 15 mile ride in the Kickapoo Valley Reserve - most of which was up and down. 

When I've gone on long rides like this in the past, my horses were almost always girth sore, and usually sore in the withers.   She's had none of that this summer, and I'm grateful.   The other thing that I absolutely love about my saddle is it's stability.   All my horses have very wide "padded" withers, and all the saddles in my past have spun to the side when I mounted.   I was always trying to find natural mounting blocks while out riding to mount without spinning my saddle.   This saddle stays put when I mount from the ground.   Even on my widest Friesian cross mare who is 16 hands.   It's a struggle for me to mount her from the ground, but when I do, this saddle stays right where it belongs.  That's real treat!

My first summer with the saddle has been wonderful.   I'm looking forward to many, many summers on it.   Thanks!  Janet Alexander

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----- Original Message ----- From: Carol Riebeling To: HILL VIEW FARMS LLC   Sent: Saturday, September 29, 2007 12:28 AM Subject: Fw: Emailing: 100_3425.JPG, 100_3422.JPG, 100_3424.JPG

Hi Kathy,

Just a follow up on how the saddle is going.

I sent it with my horse (a Peruvian Paso) when he was being started by Carlos and he got him used to it and the first time Carlos got in it he said it was 10 out of 10 for comfort.

Today I got to ride Chappy with the Caliente and I have to say that it was a very special moment for me. I have not long been out of hospital with my back and I must admit I was concerned how it was all going to go.

I did not have a long ride but I have to say the saddle and the horse were so comfortable, that I was not hurt in any way and came off with a big smile on my face.

Thank you soooo much for all your help with the saddle and the DVD was excellent and I am looking forwards to lots of rides in the future. People have already started asking where the saddle has come from. 

Take care and thanks again for your help.  Carol Riebeling  Victoria,  Australia

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----- Original Message ----- From: Kimberli To: Hill View Farms Sent: Tuesday, September 25, 2007 5:15 PM Subject: Re: Invoice from HILL VIEW FARMS

HI Cathy!  Just got the jacket, it's great and fits awesome, just big enough to layer underneath without the heaviness of a bigger outback! Also love the buper sticker, it's going on my trailer! Thanks again, and I'm going to go through your catalog now!   kimberli fish

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----- Original Message ----- From: Ranone To: hillview@springfield-sanborn.net  Sent: Monday, September 17, 2007 12:21 AM Subject: Just wanted to say good job 

Hello

I met you at Fort Ridgley the week-end of Sept 6,7 and 8.  We camped next to you and visited a bit as well (I'm sure that you don't remember me as you meet alot of people as much as you ride).  I just got sometime to sit down and take a look at the book you gave me.  I just wanted to say thank you, I can see that you have put alot of time in putting that together and it has great information, and I'm sure that most people don't realize how much work it takes to try all of the things that you have in there out and then take the time to put it in a book so others can just go out and enjoy the ride.  I have alot of little tabs on my book now (my wish list).

I'm not real sure if people take the time to thank you for a job well done, as I'm in the service business as well and if they are not having a problem they do not take the time to say THANK YOU.  I hope you keep up the good work and I hope to see you on the trails soon!!!!  Thank you again. 

Ranone Thompson - South Haven, MN

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-----Original Message ----- From: David To: hillview@springfield-sanborn.net Sent: Friday, September 14, 2007 4:23 PM Subject: Thanks

You have performed a valuable service.  My wife and I are city folk, now in the country.  We've been thinking about getting a couple of horses...they seemed so easy to keep and take care of, and all our neighbors have them!   After reading some of you website, I realize that we'd be in WAY over our head if we got horses.  There is a LOT more to know than we ever dreamed of, and we don't want to hurt a horse or ourselves.

So, we'll be riding our neighbors horses as they invite us and pass on getting our own, at least until we have the knowledge of how to care for them.

Thanks for all your work and making your experience available to us for free.

David

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 ----- Original Message ----- From: Diana To: Hill View Farms Sent: Sunday, September 16, 2007 12:28 PM Subject: Fw: The Grazer Has Arrived!

 Hey, Cathy...

Well, Roy installed The Grazer this morning. It was easy, once you figure-out how to put-it together; the instructions suck. They need to make things a bit more clear, with better photos, and include a picture of the finished product. I had to go to your site and print a photo of it to give to Roy.

Anyway, Colina took to it like a duck takes to water! She's busy munching her hay, right now. I put a half flake in the Grazer at 10AM, so I'm timing how long it takes for her to eat it. It's now 10:25, and I just checked to see how much is left, and there's plenty! She's usually done with a half flake in a half-hour-45 mins! I might end-up ordering another for Fundador!

Thanks for the suggestion! It's a great idea! Hope you're enjoying the weekend! LoveYa! D.   BTW... I went to the store and got back at 1:50 PM. I saw Colina dozing under her shader. I went to see if she ate all of the hay. NO! She didn't! She was actually taking a break; she had lots more hay in the feeder! When I went up to the turnouts, she then went back to the Grazer and nibbled again, then took another break. It's really slowing her down.
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To: Diana  From: Hill View Farms
Hi Diana, HEY SUPER! Also on the web site I think there is another page of photo's on how it goes together.  YES the directions do SUCK!
~Cathy "Helping one customer at a time"

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----- Original Message -----  From: "Duane Pelerine" To: "Hill View Farms" <hillview@springfield-sanborn.net> Sent: Wednesday, August 22, 2007 9:33 AM Subject: RE: Pelerine Saddle Order? 

Pelerine saddle received! Thank you for your prompt service. You have yet another satisfied customer. I hope your vacation was wonderful.

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08/11/07: The Brender up is GREAT!  It pulls like a dream.  Perfect for my weekend horse shows.  Thanks a million! Bobby and Rhea.

 

       Bobbies words when going on another trip. Video

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----- Original Message ----- From: Rick Glewwe   To: hillview@springfield-sanborn.net  Sent: Monday, July 02, 2007 10:14 AM Subject: saddle for sale

Hi Cathy,

 Please post this on your website. I have been riding in my American-Flex saddle since August 2003. I cannot tell you how strongly I feel about these saddles and how horse friendly and also rider friendly they are. Our theory is- HAPPY HORSE-HAPPY RIDE!!  We ride on average 7-9 hours a day and our horses have not had dry spots, wear spots or sore backs when checked after riding.

 After 3 years of my husband watching the difference between his saddle and horse, and trouble fitting his horse for a saddle he joined the club and ordered a saddle like mine. He has been happy with how it fits his horse with no worries about pressure points on his horse. However, after a season of riding, I started paying attention to his comments about his groin being uncomfortable and that the padding in the front between his legs was too much for him. Had we paid attention after the first few rides we could have exchanged it for a different seat, but I just thought it was a guy thing-oops!

 We are selling his saddle, it is a AMERA-FLEX ELDORADO CALIENTE, HORN, SYSTEM 7 PANELS, ADJUSTABLE RIGGING, BORDER TOOLING BROWN.   We will be buying him another one.  I was selling these saddles with Cathy at the Horse Expo because I believe in them so much. 

 I also want to say that, when I called Cathy, as usual she had the best customer service you can find you there.  While waiting for our new saddle to be made, she has offered us a saddle to use for the season, CAN YOU BELIEVE THAT?  Last year when out in South Dakota, we were having a problem with a pad from another company, I called Cathy, she mailed me a pad so we could finish our 2 weeks of riding with no problems. I don't know of any other saddle company that has that kind of service or knowledge of how to fix problems.

 Here's the sales pitch again, not only can my horses move their shoulders under saddle and not be feeling pressure points, but when switching horses, I know my saddle will fit any horse better than the traditional rigid saddles and that makes me happy.

YAHOO!!! Becky Glewwe

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----- Original Message ----- From: mary To: hillview@springfield-sanborn.net  Sent: Monday, June 25, 2007 10:12 PM  Subject: Hanson saddle

Hi,

I just wanted to let you know that the saddle I received last Tuesday is great!

We were rode two days at Hoosier National Forest with lots of steep trails.  The saddle was comfortable for both of us and I really liked it going up steep hills.

The girth came while we were gone.  I will give it a try tomorrow.

Thanks,  Mary

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----- Original Message ----- From: Alexandra To: HILLVIEW@SPRINGFIELD-SANBORN.NET Sent: Wednesday, June 20, 2007 1:55 PM
Subject:
Thank you! from a happy customer

 Hello Cathy, I just wanted to tell you that my horse and I both LOVE the Contoured Leather Girth that we ordered from you and wanted to thank you for your helpfulness in placing our order and making the changes as needed. The Billet Converters works great as well on my endurance saddle to eliminate the bulk of the western latigo, etc. We will be trying out the hackamore this weekend, and are looking forward to many great rides with our new gear. 

Thank you kindly,  Alexandra Schluter

 P.S. you are welcome to post this email if you wish ;)

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----- Original Message ----- From: Leah To: hillview@springfield-sanborn.net  Sent: Friday, June 15, 2007 3:13 PM Subject: comments

Kathy, just wanted to let you know how much I like the Premier Shampoo. I bought it because my horse's skin peels off like a snake from shampoos, and also I only have cold water at my barn. Anyway, my horse has really bad dandruff/scruff on his tail dock. I had tried many products including MTG,betadine shampoo, Microtek spray, hydrocortisone, tea tree,and antibacterial shampoo. I used the Premier one time, and the scruff totally cleared up immediately. Now I use the shampoo once a month or so. I do not have to use any other product !!

Also, I LOVE my universal snugpax saddle bag. You said it would fit my Orthoflex cutback, and it really does......and it is so much easier to use than my older snugpax.My horse is very spooky ans skittish, and I need a saddle paxk that would absolutely stay put.....if it ever slipped he would bolt, and I totally trust the pack you sold me. It is VERY secure and does not bounce or budge even when we gallop and jump logs on the trail. I really appreciate all your items, everything I have purchased from you has been useful and durable (and unique!!)

Also, many thanks for helping my friend Doris Whitworth with her saddle. I ride in an OrthoFlex, and I told her to contact you about your new line of saddles. She loves her new saddle, and I Iook forward to trying it out since I want to get one, too !! 

Leah Urben
"WE HAVE A PASSION FOR HORSES"
SADDLEUP COBB

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----- Original Message ----- From: Carol To: 'Hill View Farms'  Sent: Wednesday, June 13, 2007 3:46 PM Subject: RE: Invoice from HILL VIEW FARMS

Hi Cathy,

First of all I want to let you know that I love the saddle I bought from you. My horses do too but since they don't email, I will speak for all of us. Horses are gaiting better and in the young one's case, gaiting!!  

I need to purchase an extra saddle pad - always good to have a clean/dry one ready to go.  It would be for the American Flex versatile 18.5". If I have a choice of colors I would prefer black.

Also, I would like to purchase the Eucalyptus oil (4 oz) and try your recipe for fly spray. Bugs are bad and I hate using chemical fly spray. Don't know if you have my cc on file, if not, let me know and I'll call with the info.

Thank you, Carol Di Tirro

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----- Original Message ----- From: "Frank Kooger" To: "Hill View Farms" <hillview@springfield-sanborn.net Sent: Wednesday, June 06, 2007 10:15 AM Subject: Received the saddle

 Hey Cathy,
 
 Just to let you know, I just received the saddle.  Didn't try it on a horse yet but it shure is a beautiful piece.  I love the black carbon fibre tree (typical interesting technical piece for a
 man).
 
 Thank you for the saddle and your prompt performance in this.  If you would live closer, I'd give you a kiss :)
 
 greetings, Frank Kooger - The Neitherlands

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----- Original Message ----- From: ann  To: Cathy Tauer Sent: Wednesday, June 06, 2007 5:37 PM Subject: Order
 

Hi Cathy,

I received the wonderful merino booties Monday, which completed my order.  The breast collar is perfect and the tacky tack pad sure keeps the saddle from slipping going up and down those steep hills.  I will be ordering another breast collar and pad in the very near future for a different horse.  It is nice to finally have the proper equipment for my saddle.

Thanks again,
Ann Bates - California

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  ----- Original Message ----- From: stephanie To: Cathy Hillview Farms Sent: Monday, June 04, 2007 8:41 PM Subject: equipment order

 Hi Cathy,  

I want to take a moment to tell you how impressed I am with the way in which my order was handled...first off you knew exactly what I needed and what size and shipped it out ASAP.

Now I have an Eldorado Caliente that I bought used on your trading post site and the quality of the saddle is remarkable and the converters and girth I added to it are just top of the line and worth every penny! 

I have a LOT of items on my wish list from your catalog and I look forward to crossing them off one at a time!

 Thank You for really being their for your customers, having the answers and putting all of your knowledge out there for us with such honesty. I finally feel like I can stop looking to find the best saddle out their for my horses. The caliente fits EVERY one my five horses! Now the hard part is 'how do you stop with just one?'

 Sincerely,

stephanie cirasa

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 Yes, I went home Sunday night at read what was in the folder and the gaiting explanations were great.  Some people keep telling me there are so more gaits then just the one per horse.  I don't know how important that is or not for me.  Yes, the clinic was excellent I love to learn..
I will look at the site.  Michelle


-----Original Message----- From: susan untiedt To: Michelle Sent: Tue, 5 Jun 2007 8:15 am  Subject: Re: certification

Once he is certified he is certified. I've never heard of them taking certification away once given. Also I forgot about Julie Neidert in Wausau, WI. She is also a examiner. She is so close to you that you could have her there to do the starting.  Look on Cathy's website for places we'll be trail riding. It is all listed there. It was great meeting you at the clinic. I hope we helped. Susan

--- msilverconcho@aol.com wrote:

 HI Susan,

I hope your trip home was safe.  Both Jean and I were kicking ourselves for not asking to ride your

mare you had there.  I called Ruth and she said that I only need to ride for a total of 2 minutes in each direction for the certification ride and they can only be 16 hands high.  So I will be working on this.  Once he is certified and would grow to be bigger which he most likely will is the certification still good?

I would also like to know in the future if you plan on camping trips that we could join you and/or Cathy on.  We would love to if possible.

thanks Michelle and Spirit.

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----- Original Message -----
From: Brad
To: hillview@springfield-sanborn.net
Sent: Thursday, May 24, 2007 7:32 AM
Subject: Hi

Hey there Cathy - just a little HELLO from me and Sunny on our first big trail ride last Sunday at Wild River State Park... showing off our wonderful saddle!!!  people always ask about it! Hope you have a great Memorial Day Weekend!

Brad
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----- Original Message -----
From: Andréa
To: hillview@springfield-sanborn.net
Sent: Monday, May 21, 2007 5:51 PM
Subject: tack and premier conditioner 

Hi-

I received my order last week.  The tack (bridle and breastcollar) are beautiful. It is some of the nicest stuff  I've ever bought. The leather is soo soft and supple.  The Premier mane and tail conditioner has worked wonderfully as well.

Thanks for the great service and great products-    Andrea Weiss

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----- Original Message -----
From: walt
To: hillview@springfield-sanborn.net
Sent: Thursday, May 17, 2007 5:16 PM
Subject: "Test" stirrup pads update 

Cathy just wanted to give you an update on the test stirrup pads you sent me to try on my "crooked" stirrups.  I got them glued in and they work great.  My feet aren't slipping out of my stirrups like they use to and the sticky grip the pads have is great.  I've included a couple pictures of the stirrups, plus a couple pictures of the saddles Kathy and I bought from you for our big draft crosses.  Both are German made, mine is the Caliente and Kathy's is the Cutback.  Love the saddles!!!  Thanks again for the stirrup pads! 

Walt Perry (hi from Kathy)

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----- Original Message -----
From: Pat McKay
To: Hill View Farms
Sent: Wednesday, May 09, 2007 8:53 PM
Subject: Re: Notification of Payment Received

We love the fenders we ordered last month from you. No more pitched leg calves. Pat

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 ----- Original Message -----
From: "Vicki Weiper"
 To: "Hill View Farms"
 Sent: Tuesday, May 01, 2007 2:11 PM
 Subject: panel covers

 Hi, Cathy.  Just thought I'd let you know that I'm still absolutely thrilled with my saddle......did my first multi-day a week ago, 2  straight days of 50's, and Cracker's back wasn't sore.  Had great sweat marks and everything was quite comfy the whole time.  I'll have to start saving my pennies for another one; I can't ride any other saddle now so I even use this one on some Tennessee Walkers I'm training.  Eventually this one will wear out!!

 Hey, I have a question.  My covers on the panels (not the booties, but the cloth/vinyl ones) are splitting along the seams.  Any suggestions?  I've tried several things to fix them to no avail and I really like  having those panels covered.  Also, when I get ready to order one of those leather girths, do I use the same size as my neoprene one that I bought with the saddle?

 Thanks for your help,
 Vicki Weiper

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Hill View Farms wrote:
 Hi Vickie,

 Great news on the saddle.
 :-)

Bad on the panel covers...  Your saddle is NOT yet a year old and still under warrantee.  So call eldodrado and tell them about the covers.  They will replace them.  They have done that on several already. Here is their number.  815-563-9010

 As for the leather girth yes they run the same size as the neo's.
 :-)
 Great to hear from you.

 ~Cathy "Helping one customer at a time"

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----- Original Message -----
From: "Vicki Weiper"
To: "Hill View Farms"
Sent: Thursday, May 03, 2007 12:28 PM
Subject: Re: panel covers

Thanks, Cathy.  I did call eldorado; they weren't very helpful.  I was told that the covers are not covered by the warranty, which is a shame, because they allow me to use a pad every now and then without worrying that the panels will get dirt in them.  I must say that the folks at eldorado aren't the easiest to deal with; if I remember correctly, we went back and forth with them on the first saddle which had an uneven panel on  it.  You, however, are a joy to work with.  You're the reason I’ll probably some day buy another saddle!!!!

 Vicki
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----- Original Message -----
From: "Hill View Farms"
To: "Vicki Weiper"
Sent: Sunday, May 06, 2007 12:56 PM
Subject: Re: panel covers

 Not covered??? They took care of the other customers.  The warrantee does say quality and workmanship for a year.  To my understanding they used a thinner vinyl and have since switched to a heavier one because they knew of this problem.... very odd that they will not cover this... terrible.
 
 If you like I can get you new covers - GOOD ONES- from another supplier.  I do not know the cost but it will be what they charge.   What length are your panels?
 
 Then I can tell you how to take off your panel - remove the covers and put the new ones on and then put your panel on.
 
 Or we can have a repair shop do it... but then that will cost you the money in shipping and their time.
 
 Please advise.
 
 And thanks for the complement... I just try to do my best and do it with honesty.
 
 :-)
 
 ~Cathy "Helping one customer at a time"

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---- Original Message -----
From: Darcy and Todd
To: Hillview Farms
Sent: Sunday, April 22, 2007 8:48 PM
Subject: Testimonial
  Dear Cathy, In April of  2006, I sent my saddle in to Harold Walters of Eldorado Saddle (AMERA-FLEX SADDLES)  for a repair of a stirrup hanger which I had accidentally hooked on a doorframe and bent.  While the saddle was in, I asked him to check it over and give it a "tune up".  He found that a couple of the washers/mounts were worn, so he replaced these. 

Fast forward to April of 2007, when I discovered that one of those aforementioned washers had worked its way halfway underneath the panel  on the front.  The only way this could happen is if the wrong size washer was installed.  This also caused a large white spot on my horse's back under that area of the saddle.  I sent it back to him, and asked him to repair this, and to go thru it again and "tune it up".   He  did this and upon receiving it, I immediately noticed that one panel was considerably looser than the other.  I called him, and he said he may have forgotten to tighten it up before he sent it back.  He told me to send it back, so I did.  I included a note telling him what was wrong, and also that I hoped he was going to reimburse me my shipping costs, since it was his mistake.  I didn't hear anything from him for a week, so I called him, and he was very short with me, and told me that the saddle was on its way back to me.  Upon receiving it, there was a note inside telling me that he had fixed the problem, and that Eldorado Saddle "NO LONGER REPAIRS AMERICAN FLEX SADDLES!"   (I think he just means he won't repair MY saddle!)   I find his behavior quite childish, between being short with me on the phone, and including that note.  I only wanted my shipping cost back because it was his mistake, not mine, and the saddle was in for the repair that he forgot to check!  

I've decided that his attitude and poor quality control is just not worth it, and will use a different repair outlet next time I need one.     Darcy Strasman
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----- Original Message -----
From: Hill View Farms
To:  Darcy and Todd
Sent: Monday, April 23, 2007 8:42 AM
Subject: Re: Testimonial

Dear Darcy, Sorry for this trouble, I will let others know what their position is. Thank you for your continued support.  I have since found another repair shop that does outstanding work.  They are: 
AC WESTERN TACK
BOX 231175 SOUTH BROADWAY
VESTA, MN 56292
507-762-3167

 I have weekly contact with them and also am very close by that I can also swing in and check the work progress.

All the best, Cathy Hill View Farms.

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----- Original Message -----
From: B
To: hillview@springfield-sanborn.net
Sent: Friday, March 16, 2007 9:23 PM
Subject: Saddle
 Hello,
I have spent the last hour or so looking at your site. I am very interested in trying a dressage saddle. Right now I have an Ansur and a SBS, both treeless saddles and I interested in trying your system. I like the idea that it moves with the horse like a treeless and that it fits any horse like a treeless. I really like that it distributes the weight more evenly than a treeless can. I see you have a 17.5 inch Barry Swain dressage saddle. Is it still available?
 Thanks  Brenda
Resonse:
Hi Brenda, Yes I still have the 17.5 inch Barry Swain, Saddle left.
:-) ~Cathy "Helping one customer at a time" 

From: B
To:
'Hill View Farms'
Sent: Saturday, March 17, 2007 8:42 AM
Subject: RE: Saddle

CAPS BELOW by  ~Cathy "Helping one customer at a time"
Cathy, Thanks for getting back to me. I have a couple of questions:
 This is a Barry Swain saddle that has been fitted with your 7 Delrin panel right?
YES
Does the Barry Swain saddle have stirrup bars set further back? I see on his website that his current model does.
IT IS AS ON HIS WEB SITE.  THEY ARE PERFECT AND I HAVE NEVER HAD ANYONE MENTION THAT THEY DID NOT LIKE THEM
I am 5 ft 5 135lbs, I am assuming a 17.5 seat would be good for me. In the past I have used a 17 or 17.5.
YES THAT IS CORRECT
This saddle appears (in the photos) to seat the rider further forward than your other dressage saddles. It also appears to have a shallower seat. Is this correct?
THE SEAT IS NICE AND POSITIONS YOU MORE FORWARD THAN THE CLASSIC.  THE CANTLE IS VERY SUPPORTIVE, REALLY KEEPS YOU IN A PERFECT DRESSAGE POSITION.
What are the “rules” for trying a saddle? Do I need to ride without stirrups? Cover the stirrups leathers with a sock?
REMOVE THE PAD AND PUT THE SADDLE ON A THIN TOWEL OR PAD, YOU  CAN USE YOUR OWN LEATHERS IF YOU LIKE OR THE ONES WITH THE SADDLE.  - IF YOU WANT LEATHERS OR NOT.  NO NECESSARY TO RIDE WITH LEATHERS COVERED.  ALL SADDLES MAY OR MAY NOT SHOW THAT THEY HAVE BEEN SAT IN OR RIDDEN WITH MARKS ON THE BILLETS, OR WHERE THE LEATHERS HANG OR IN THE LEATHERS - THE STIRRUP MARK AND EVEN STIRRUPS THEM SELVES MAY SHOW DUST.
If I get the saddle “stripped” does it still come with a saddle pad? Do you make square saddle pads (like dressage riders use)?
YES THE SADDLE WILL COME WITH A PAD.  YES I HAVE THE SQUARE PAD BUT IN BLACK ONLY. AND I HAVE A WHITE CONTOURED ONE.  IF YOU NEED A DIFFERENT SHAPE OR COLOR THERE ARE OTHER PADS THAT YOU CAN USE. 
Sorry for the bombardment of questions….
NO PROBLEM.  I WANT WHAT IS RIGHT FOR YOU.:-) 
~Cathy "Helping one customer at a time"
  Thanks Brenda

From: B
To:
'Hill View Farms'
Sent: Saturday, March 17, 2007 11:52 AM
Subject: RE: Saddle
 Cathy,
I think I would like to order that saddle. I only have one problem. I will be out of town April 4-10, I don’t know how long it will take to ship, but I want to have the 20 day trial to make sure it is what I want, so maybe it would be best for you to wait to ship it to me until I am back on the 10th?
Let me know what you think
 Brenda
 RESPONSE: 
I will make the extension on the time use, to accommodate your work...  It takes 5 business days for ups to ship.
:-) ~Cathy "Helping one customer at a time"

From: B
To:
'Hill View Farms'
Sent: Sunday, March 25, 2007 8:23 AM
Subject: RE: Saddle
 Cathy,
 I got the saddle Friday! You are a genius at packing a saddle in a box to ship! I watched the video and yesterday just put the saddle on 3 of my horses and girthed them up. My fat Morgan seemed great in it but the two horses with withers (one skinny and the other has huge shoulders and withers but is also very very broad backed) it seems to pinch their withers at the very top of the panel. It is as if the panels are not set far enough apart at the top of the withers and the edges of the two Delrin panels pinch the vertebrae. Do you have any advice? I have a port lewis impression pad, I could put it on a pressure test it I guess?
 The two withered horses are the ones I most wanted to use it on. The fatty goes really well in my treeless.
Thanks Brenda
 RESPONSE: 
On the UK saddle the panels are set correctly.   The system 7 panels are feathers in the wither area and are comfortable.  It will seem tight in that area when no one is in the saddle for the panels are not being compressed down in the center of the horses back.  Check fit with a rider in the seat. - sliding your hand all over under the panels. front, center and rear.  Walk with the horse feeling. You may also have the saddle too far forward?  you can move it back just a tish.  And yes the port Lewis pad will be good.. but you must tighten the girth equally on both sides and use a mounting block to get on and sit balanced and move the horse out riding balanced.  Then get off as to not put pressure on one side or the other. Then check... but I prefer the old stand by of my hand feeling just what the horse feels.   I have a top international dressage family that even competed in the Olympics that uses the UK saddles exclusively if you would like to email them or see their web site I can share that with you - if you think this would help.
 :-)  ~Cathy "Helping one customer at a time"

 From: B
To:
'Hill View Farms'
Sent:
Sunday, March 25, 2007 5:16 PM
Subject:
RE: Saddle
 Cathy,
 I wondered if it was because there is no weight on the saddle. I will be actually riding in it tomorrow, so I will try putting my hand under etc. then and will port lewis test it later in the week. I would love to see the website of the family to which you are referring.
 THANKS Brenda
 RESPONSE: 
Yes, if the horse has any dip at all in their back you WILL have more pressure at both ends of the saddle - more - like a lot at the front.  It is only when a rider is in the seat does the magic happen. Here is the web site. Warm Blood / Top Level Dressage & Jumper www.watermark-farm.com
:-) ~Cathy "Helping one customer at a time"

 From: B
To: 'Hill View Farms'
Sent: Wednesday, March 28, 2007 9:21 PM
Subject: RE: Saddle
 Cathy,
 I have ridden 3 times in it so far and am going to pressure test it this weekend. It fits like a dream on my fat Morgan mare. I am having trouble with my TB Draft cross (who is the one I need a new saddle most for). He is VERY broad, not fat, but wide, muscled, and fit. You could almost park a small car between his front legs, his chest is so broad! He has lots of muscle along his spine however the drop from withers to the hollow of his back is steep (not wasted at all but just a fast decline). He has no soreness in his back at all. When I put the Ameri flex on him it ends up behind his shoulder blades after two minutes of riding and I can see his shoulder blade bulging out in front of the panel. This also is what happens with regular treed saddles. Do you have any suggestions??
 Thanks Brenda
 RESPONSE: 
You may need center shims for him if his shoulder drops off like that and it falling into his back.  See what the pad says. 
 Also after the saddle is back like that, have someone else sit in the saddle and see if the back of the panel is up against the tree.  and then do the hand slide test under the saddle all over with the rider in the seat.  This will tell me LOADS...  believe me the hand tells more than the presser pad.  This I know. 
 So let me know what you feel and see OK?
 Do you have any photo's of his back from the side and back side.  That would help me.
 I know about broad horses.  I have several. and it is nice to know I don't have the only horse that you can fit a dinner plate with room for silverware between their front legs at the chest!
  THANKS. ~Cathy "Helping one customer at a time"

 From: B
To: 'Hill View Farms'
Sent: Sunday, April 01, 2007 9:49 AM
Subject: RE: Saddle
Cathy,
I hit send on the last one before I wrote anything! Anyway, the last e-mail has photos of Jelly Bean’s back. I did pressure test it on him and it tested pretty well. It was nice and even all over, but up near the withers it was a little thinner than elsewhere, however there were no spots where the “play dough” was completely pushed away, as I have seen with many other saddles.
I have a hard time getting my hand under the saddle at all. Now, I am trying to do this while I am riding so maybe that is the problem. I had a friend look at the saddle while I was no and there is still room between tree and panel they do not touch.
Thanks!
 Brenda
 RESPONSE: 
You SILLY... it is IMPOSSIBLE with you in the saddle to put your hand under anywhere under the saddles panels. 
;-)
Your horse does have a good dip in his back, so check your saddle every now and then throughout the year to make sure the fit is still nice,  You may need center shims slid more towards the front part of the panel.  Using the middle size. But you may be fine too.  The panels are quite amazing and really with out much help,  do an outstanding job of fitting a vast variety of horses backs.
 THANKS for the photo and for the feed back.  May I share your findings with others so as to help them too?
~Cathy "Helping one customer at a time"

 

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----- Original Message -----
From: S
To: Hill View Farms
Sent: Sunday, March 11, 2007 5:18 PM
Subject: Re: hi
oh I see, that makes sense then! ……………….
P.s. As long as I think I have tried everything, I now have another question...... I have been having a little problem with my saddle.  When I rode my old arab with it, it fit great and I never had a problem it with.  well now he is in heaven and I am riding my 3 soon to be 4 year old Morab with it and I cannot keep it from sliding forward.  I checked my cinch and changed it to a smaller (neoprene) one and I also use a tacky pad and I have my rigging on the last holes on the rear end of the saddle. Right or wrong? Where should I have my rigging? Now changing my cinch to a smaller size I believe helped a little...but it still slide forward. Oh and I also tried using a breast collar on too! 
help???!!
-S
RESPONSE:
The saddle is sliding forward? 
Then kick the rigging forward that should help and is your mare rump high?
~Cathy "Helping one customer at a time"

Sent: Tuesday, March 20, 2007 7:30 PM
Subject: Re: hi
Nope he is not rump high at all.
I had the rigging in the middle to start and then moved it all the way to the back...then after talking to you ...... I moved the rigging all the way to the front and that seemed to help, he still is not very happy with me when saddling.  he swishes his tail and picks his back leg up as if he want to push off the cinch! ( and I pull the cinch from the bottom like your video showed too!) Though, I did not trot him, and it is usually with in seconds when in the trot gate that the saddle moves forward so next time I am out there I will try it with the trot and let you know!
-Shannah
RESPONSE:
We need to hook up... I would like to see your horse.
Would this be possible?  Say... make sure you do NOT have any mane under the panels.  A test to see if it is mane pulling... before you saddle him.. pull alittle on the mane hair at the base of the withers...
 Get back to me.
THANKS.
~Cathy "Helping one customer at a time"

From: S
To: Hill View Farms
Sent: Wednesday, March 21, 2007 2:47 PM
Subject: Re: hi
Good thought, but I always make sure there is no mane that is being pulled.. I will get out there this week or weekend and let you know how it goes!!
-S
RESPONSE:
Ok but before you even take out the saddle check his mane.
:-)  ~Cathy "Helping one customer at a time"

From: S
To: Hill View Farms
Sent: Tuesday, March 27, 2007 8:38 AM
Subject: hi
okay I have been on 4 rides now, and the last one I went up and down some steep hills.  The saddle stayed in place. Changing the rigging did the trick. I checked him for soreness and there was not one sore spot to be found.
thanks for your help
-Shannah
RESPONSE: SUPER!
~Cathy "Helping one customer at a time"

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From: JULIE
To: "Hill View Farms" <hillview@springfield-sanborn.net
Sent: Thursday, March 08, 2007 8:40 PM
Subject: Re: cutback saddle 

I really like the saddle. It was on my porch when I got home so I went out and rode it for about 45 minutes. I really like it and it is night and day how it sits for me compared to the ELDorado. I will defiantly keep it and make it my first new saddle in 25 years…………   Thank you again and your assistance, web site and emails sold the saddle.   Julie

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----- Original Message -----
From: diane
To: hillview@springfield-sanborn.net
Sent: Saturday, March 10, 2007 7:35 PM
Subject: lessons learned / God Bless the CATABOOK!!!!

Hi, I had to write and tell you this little story on the epiphany I had while cleaning and safety checking all my saddles today. It started with peanut oiling the red bordeaux saddle flaps on the Premier, (where red came in I have not a clue because they were more sort of hot pink than any red i know) I remembered Harold telling me that food oils were good to use but some would darken the leather, peanut oil was at the top of the list. It worked and now the flaps are a nice color and the saddle does not look like it was made for a hooker parade!!! 1st problem solved. I figured if I was sending it out I better do something or everyone at Eldorado would be killing themselves laughing at the color. Then I thought I best check the O.F. Brazos It was made about the time the change over was happening. This brought me to the epiphany, if I had never seen your web sight and talked to you so intently on flex panels, I would never had known to check the panels never mind oil them. The Brazos is a beautiful saddle and fits my mare like a glove, its kind of heavy so it is not the 1st saddle I pick when I am alone, as I hate carrying it. So, anyway I checked the panels and had the CATA-BOOK with me as I was doing it. If I didn't have the CATA-BOOK I would not have known exactly what I needed to see. Yes, I would have flexed the panels etc, but would have questioned what I was seeing. Since the Brazos has not been ridden in alot I thought well it has not had abuse or heavy use so it should be fine. NOT, from sitting along time it sort of seized up. It is covered but it still was stiff I'm sure the sitting and some dust still infiltrated it. I oil it moved it around and a little more oil and moved it around. It didn't seem to move the way it should, it was clicking. I read more in the CATA-BOOK on this. Well I have come to the conclusion that something may be wrong. So tomorrow I will take my CATA-BOOK and see if the mount may be too tight, I will not attempt to try and fix something that I feel is beyond what I can handle. So, Harold may be getting 2 saddles sent to him instead of 1. So, if it weren’t for you and your CATA-BOOK I would not know good from bad. The last thought I had as I cleaned my 7th and last saddle of the day was, do I want to keep my non flex panel saddle. It is a beautiful black Tucker saddle with gorgeous tooling, and brass fittings. It is not the most comfortable saddle I have sat in, as it does have a wide twist and I don't. My legs get fatigued and I find the fork and horn a little high. Again, I was thinking back to a paragraph in the CATA-BOOK. Flex panel saddles are the best saddle for your horse. So this and the fact that I feel like a wish bone being pulled apart and not quite breaking, convinced me that it would not be in my best interest to even have flex panels put on it or put that money into it. Now a year ago I knew about all the advantages of the flex panel saddle, I knew that O.F. was no longer the company of yester year and not someone I was going to continue to do business with.( not that Len was easy, but the saddles were good quality). I wanted to stay with the flex panel, so I went online and there you were. I learned the good the bad the ugly, the dos and the don'ts, and all the things that no ever tells you about care and maintenance of the mechanical parts. I learned stuff I didn't even know I didn't know. So the moral of this story is, because of 1 woman’s knowledge and her mission to help the horse world do what is right for their animals, she in turn has made another woman more confident in the choices she makes to keep her horses as physically and mentally healthy under tack and moving freely. So, now out of 7 saddles all but 2 are not flex panels and soon it will be 6 and only 1 non flex panel. (which is not mine)!!!!!  So I had to share this with you Cathy, as it meant so much to me today to know that I knew how to maintain my saddles and tell if something was wrong that may potentially be detrimental to my horses well being. The best part its fixable either by myself or Eldorado, and I don't have to by a new saddle. I now have the power to know the difference. Nice feeling!!!

So you are helping one person at a time but sometimes you help 1 person more than 1 time. THANKS

Diane   (sorry this was longer written than in my head)

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Sunday, December 31, 2006 12:26 AM
Hi!

 I have your English girth tightener and just love it.  I've recommended it to and given your name to many people.  I'm 56 years old and find it harder each year to tighten my own darn cinch!  Arthritic hands, you know…. 

Thanks again, you are a life-saver, when my husband was not around I literally worried myself sick that my saddle would turn because I couldn't get my girth tight enough.  I just learned to ride English this past year after riding Western for all of my 56 years so I suppose that makes me more nervous.

 Roni Kelley

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2006  EBEY and Too many Egg Nogs 

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----- Original Message -----
from:  mack
To: Hill View Farms
Sent: Wednesday, November 15, 2006 11:29 PM
Subject: Re: saddles and more

Hi there Cathy,
Thanks so much for getting my beautiful (and I do mean beautiful )  new saddle to me so quickly !  I rode the first day it arrived and even though it has been raining almost every day since,   I am feel as if I have to get out and practice every day if only for a few minutes.   So far I do love the concept and the looks but so far I am  having trouble getting the saddle to stay in the middle of my little barrel shaped ponies.   Alot of roll ling around is happening, even with the tacky-tack pad.    Any suggestions ?    Yes, I am tightening the  girth plenty !  What I need are some transplant withers !   Got any to spare ? Going to bed now so I can ride in the am.   I am going to try teaching a lesson with the new saddle on Friday morning so had better get it fitting my lesson horse tomorrow. Hope that you are staying warm and cheerful and thanks again for the great saddle. Cpm

Catherine Mack
Aladdin Connemaras/Aluinn Ponies

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 ----- Original Message -----
From: Ulrike
To: Hill View Farms
Sent: Monday, November 06, 2006 5:05 AM
Subject: Re: saddle
Dear Cathy,
in the meantime, we rode for several times with the new saddle. Shahil, our young horse, is sooooo relaxed with this saddle! He drops his head down and his movements are very easy. I myself am very relaxed too with the Caliente saddle because I feel very save even if Shahil shies, I am very happy to have the thigh blocking with the saddle. 

The people in the stable like the look of the saddle and they ask about the saddle maker and for some other informations. But when I tell them that the saddle flexes with the horse 's back movements, most of them they shake of their heads and say: "Why do you need a flexing saddle? All horse backs are the same and my horse has never had a sour back." or "You have to contact a saddler who fits your saddle. How can you buy a saddle without the advice of a saddler?" It 's a pity that people are so bullheaded, but it is useless to discuss with them. All you have to do is to look at their horses' backs, then you know their opinion. 

Anyway, I am very happy with the Caliente saddle and I think the horse is happy too. :-) 

Hope your saddle concept can convince more people to help their horses to keep well and fit and maybe to have fun with their riders... 

Ulrike

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----- Original Message -----
From: Catherine Mack
To: Hill View Farms
Sent: Sunday, November 05, 2006 10:49 PM
Subject: Re: saddles and more 

Hi Cathy,

Thanks for the up-date on my saddle to be.    I can hardly wait to try it out !    And here is an update on the Tacky-tack pad you sent ----------an absolute miracle pad !    It arrived last Friday and I have been riding up and down every mountain I could find since then.     Not once have I had to get off and re-position my saddle !  Usually I have to do that every 15 minutes or so and sometimes my currant saddle just rolls on its own and dumps me off if I try to go downhill too fast.  With the new Tacky pad  now I can even get off and on again to open gates----------nothing short of fabulous !    Thank-you so much for rounding those up.  I like the material so much I wondered if it might be possible to get some made in a slightly smaller size that would better fit  my smaller Connemaras who wear my currant  traditionally sized English s addles ?   I could send a pattern if that would be helpful.   Of course,  I won't complain if the smaller sized pads are more expensive as I understand that it is a big pain to customize products.  

Thank-you, Thank-you, Thank-you for offering such a functional and much needed product.

 Catherine Mack .  Aladdin Connemaras/Aluinn Ponies

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--- In MidwestHorseCampersCorner@yahoogroups.com, "Jody" <goinggaited@... wrote:

  Hi cathy,

 my name is Jody and I wanted to thank you for the opportunity you  presented at the horse expo.  I purchased an Eldorado from you and it has changed my horse.  I bought a MFT this spring that is the sweetest thing but she was trippy and didn't like going down hills. She also wouldn’t gait very well, only a running walk.  When I put her under your saddle, she instantly went into gait and very rarely does she trip.  We rode in Madora for 3 days and I was getting sore, I wondered why I would get sore with all that padding so I tried a regular saddle... I was even more sore after 3 hours! 

 I just wanted to thank you as I plan to go to Custer this next spring and I am looking forward to using that saddle! 

 Jody

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----- Original Message -----
From: Joan
To: Cathy Tauer
Sent: Friday, October 13, 2006 8:17 AM
Subject: Undies

Just wanted to say I got the undies and I really like the feel. Like you are not wearing anything!!   lol I can wear them to Tennessee.

 Joan

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Mounted Posse,  Kelly Krueger Baudette, MN

Hi Cathy.
Thought you might like to have a photo of a REALLY good looking mule with a nice lookin' saddle on her back.  Glad we put those extra rings in for the britchen... works just fine. -Kelly Krueger / Baudette, MN

The Ranch Hand saddle

 

 

 

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----- Original Message -----
From: Lauren
To: hillview@springfield-sanborn.net
Sent: Sunday, October 08, 2006 7:56 AM
Subject: Re.Trading Post Ads.
 

Hi Cathy,

I just wanted to tell you that the Ad I placed in your "Trading Post" received amazing response & I have SOLD my Ortho-flex UKCT Swain saddle! You can update that my saddle has been sold....thank you.

 Thank you so much for your amazing site!  Lauren Appleby

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----- Original Message -----
From: Ulrike
To: Hill View Farms
Sent: Thursday, September 21, 2006 7:12 AM
Subject: Re: saddle

Hi Cathy, the saddle arrived yesterday... and it is much more beautiful than on the photo you sent me. :-) I've never seen such a beautiful high quality saddle before - wow! It is really gorgeous and comfortable for the rider.

I will test the saddle on my young horse in 1 or 2 weeks - because the horse is moving to an new stable with a new herd tomorrow. I think this will be very exciting for the horse so I will give him the time he needs to settle in and to find new friends before riding with the new saddle in the new place. Besides he is very young (4.5 years) and we try to do everything in his pace.

I think I will not have a problem with a different sense of riding in this saddle (compared with a traditional saddle) because I 'm used to ride with a treeless saddle, I think this is similar...
Finally I have another question: Can you work with the saddled horse but without a rider in the saddle (in the round pen oder with the lunge)? Or does the saddle need the rider 's weight to flex with the horse 's movements?

Thanks again for your very good, informative and unimpeachable customer service.  It was nice to deal with you. :-)

Ulrike

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----- Original Message -----
From: Hill View Farms
To: ulrike
Sent: Thursday, September 21, 2006 7:31 AM
Subject: Re: saddle

I'm SOOooooo happy you approve of the saddle, it is unbelievable.  But then again that is my opinion and so I worry that others may have even a higher standard than I.  :-)

Yes you can lounge the horse with the saddle on. It is true that there is no weight in the saddle, so the saddle is just resting there on his back and he can move freely.  But because of this the saddle will be more bouncy since there is weight in the seat, and the horse may act more friskier,  but I look at it this way.  That extra movement the saddle demonstrates desensitizes the horse to extra commotion from the saddle and so in an event where you are putting on a rain coat, carrying an extra rider or what ever from the saddle the horse handles all those situations better.

It is my pleasure to serve you and your horse, Horses and riding are my passion and I want everyone to enjoy the beauty of it all.  I wish more riders were as enlighten as you.  Keep me posted on the ride of the saddle and how you all are getting along.

:-)  ~Cathy "Helping one customer at a time"

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----- Original Message -----
From: judie
To: 'HILL VIEW FARMS LLC'
Sent: Wednesday, September 13, 2006 4:29 PM
Subject: RE: Invoice from HILL VIEW FARMS
Is there a tracking number for UPS for this package?  Judie

From: Hill View Farms [mailto:hillview@springfield-sanborn.net]
 1zwi0 74x 031009 0155  :-) ~Cathy "Helping one customer at a time"

----- Original Message -----
From:  judie
 I just tried this number and it came up invalid.  I have to leave right now but maybe I’ll try it again later.  I cut and paste the number so I don’t think I typed it wrong.  This is UPS correct?  I appreciate your help.  Thanks  Judie

From: Hill View Farms [mailto:hillview@springfield-sanborn.net]
 Oh I can mix numbers up too.   My husband reads the SMALL number out of the hand written book while I type. (we do not have the new technology of the computer for shipping - that costs too much and then the customer pays) Here it is again. 1 Z W19 74X 031 009 0155   

(the i should be a ONE) ~Cathy "Helping one customer at a time"

----- Original Message -----
From: judie
Thank you very much for your timely reply.  However, you also ship fast because it was at my doorstep before I opened this email earlier.  I took the halter/bridle down to the stable and it fits.  Thank you so much for fast friendly service.  I got really screwed by a tack shop online earlier this year.  Needless to say, I really try to be more careful.  However, it’s impossible to catch everything.  I do like the spot on your web page for what I call PUDB (pay up dead beat).  I think more businesses should do the same.  Maybe it will prevent a few of those cases anyway. 

Thanks again.  I am riding at the Rez ride this weekend and I will probably be trying it out.  Judie

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 ----- Original Message -----
From: Diane
To: hillview@springfield-sanborn.net
Sent: Tuesday, September 12, 2006 8:00 PM
Subject: Re: (no subject)

Well! I don't know what they did (Ortho-Flex –Saddle Works) to the saddle when they reworked it but I got to thinking about my ride this aftn. I took the saddle back out and threw it on her for another ride. The first ride she was tossing her head, but her strides were fine. The second time I tried a few more things with her bending her more and she was tossing her head like mad. I tried to put her into a canter and she really did not want to do it. I took the saddle off and really looked at the saddle and the saddle pad. It seems to me that the panels are not flexing the way they should. I do know it is different now. I can't even tell you how disappointed I am. My mare is very wide and I will call it flat backed, I don't have this problem in my western saddle she goes great. I honestly don't think the panels are moving with the horse properly. I would really like to cry, but it won't do anything to make the saddle better. I know Acie did HIS best to rectify the situation. I think it lies with the workers. I see a huge difference with the panels on the cutback, also I have the cutback on a saddle rack above the Premier (Ortho-Flex – Saddle Works) and I can see a difference in the way the panels are set up from the back too. I think the OF is a beautiful saddle and would be good for someone else, but it isn't working for me all the way around.

I think I am going to call you tomorrow and I probably will try the Versatile. I will probably put the OF on your traders site to sell. I could make it a decoration in my living room, but too expensive just to look at. I will talk to you later.          Diane

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 ----- Original Message -----
From: diane
To: hillview@springfield-sanborn.net
Sent: Wednesday, September 13, 2006 2:59 PM
Subject: Re: (no subject)

 OH MY GOD!!!! WHAT A DIFFERENCE!!!  the cutback is soooo much better. Why it took me two days to figure this all out is beyond me, as I am usually much better than that. I think it is called denial. I really did not want to believe that the other saddle was almost perching on her back. I had not ridden the cutback in her more than 2x and for only minutes, I rode one of the geldings in it most. The cutback fits like a glove on her, it does everything it is supposed to do. She did not shake her head or fuss at all, in fact she seemed quite happy. If the Versatile is built like the cutback (flex panels etc.) It would be great. Please hold it if you don't mind. I will be able to get out a deposit the end of next week. I am just speechless how the cutback conformed to her shape. I cannot believe the stuff I have learned from you and the whole saddle thing over the summer. I have to tell you this one thing, my mare usually will not stand still under saddle, I made her stop and she stood still for 5 minutes while I fixed my stirrups. This proves to me that she was comfortable. I am so pleased!!!! I will be calling soon.                Thanks  -  Diane Cassidy

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9/10/06 This is why I LOVE my customers and especially Kay - who owns and rides the sweetest donkeys on earth.  Just a heads up after you pull out the lacing, use needle-nose pliers and jam the nose into the holes and twist them hard around stretching open the hole so you can better thread the lacing.


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----- Original Message -----
From: angela
To: hillview@springfield-sanborn.net
Sent: Saturday, September 09, 2006 9:09 PM
Subject: catalog

I purchased one of your saddles a year ago and really like it. It is everything you said it would be. However, I have lost my catalog and would very much like to get another. I will be placing an order for another saddle sox, so if possible, would you send me one with my order?  Thanking you in advance. Angela Difasi

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----- Original Message -----
From: lisa
To: hillview@springfield-sanborn.net
Sent: Thursday, September 07, 2006 8:55 AM
Subject: WOW!

I love my saddle. Thank you for spending so much time with me to make sure I found a saddle to meet my many different needs.  It is beautiful just as you said; now I have to get over getting it dirty and enjoy it. I do want to order your sticky pad for it, the one for a western saddle. Thank you!!! Lisa

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 ----- Original Message ----- From: "Rich & Mary Goldy"
 To: "Hill View Farms" <hillview@springfield-sanborn.net
 Sent: Sunday, September 03, 2006 3:05 PM
 Subject: Clancy w/ saddle on

 Heres a couple pics of Clancy wearing his Eldorado saddle and accessories after a trail ride.  Clancy is a 17 year old Appaloosa gelding, 16.2 hh, about 1250 lbs.

 Hill View Farms wrote:  Oh did that turn out nice with the brass.... He looks great. (even  though there is a lot of white to keep clean between the spots!)

 :-)  ~Cathy "Helping one customer at a time"

Actually he is very easy to keep clean most of the time. He is not stalled and has free run of the barn and pasture along with his buddies the donkeys and the 2 boarded horses. I get a lot of compliments on the saddle but most people around here are not willing to put that kind of money into a high quality saddle. Even though it would solve a lot of their horses problems. Clancy has never had a sore back after I got this saddle, even after some long rides. Plus not a lot of hard core trail riders around here. Mostly speed event queens and western pleasure princess's who have to have the latest trends.
Mary Goldy

p.s.
I almost forgot to mention that when most people see my new saddle they usually start with "its stunning!" or "its beautiful!" Several have even added that the saddle is as much a work of art as it is an incredibly well made and comfortable saddle.

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Dear Cathy, 8/14/06 

Here is your loaner pad that I promised to get back ASAP.  I’m very happy with my saddle so far (purchased 6/21/06)  I showed my cutback to my bare foot specialist she was very impressed with the delrin system although she would be more interested in a western style.  I gave her your number.  She is currently trying to sell a saddle she had custom made that is NOT working for her, as she will need that money to a new purchase.  Her name is Sabrina.  By the way Fernando did order that ortho- flex saddle, it came in the mail yesterday, the workmanship was poor quality.  We were very disappointed.  Who knows how long it will take to get this worked out with their no return policy.

 Happy Tails, Donna Mendez
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----- Original Message -----
From: joan
To: hillview@springfield-sanborn.net
Sent: Thursday, August 10, 2006 2:25 PM
Subject: to Cathy

Hello...I just received my western to English converter that I ordered a couple of days ago and just wanted to tell you how impressed I am with the product and the shipping time and the catalog!!! I'm actually reading every item just to see what you have to say about it!  I'm not sure if it was you I spoke to on the phone when I called to place my order but whomever it was, they were sure pleasant and cheerful (so it must of been you!) anyway's...keep up the great job your doing and may God bless you and your family!  I will definitely be back to order more items!
Regards,
Joan Mancinho
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----- Original Message -----
From: pepper
To: Cathy Tauer
Sent: Tuesday, August 01, 2006 6:02 PM
Subject: boa boots
Hi Cathy !

We made it to the hills and back!!  Hot but we rode in the morning before it got too warm!  How was your trip to ND??

Just sending you an email to let you know I am returning the larger of the two boa boots - I'm also returning the two sets of gaiters - there was a set of gaiters in with the boots.  The smaller ones worked out GREAT!  We rode all types of terrain and went up and down rocks, through water and mudd - I was a bit paranoid at first I kept checking to see if they were still on - but the most we had to do was tighten them a few clicks after riding for a bit.  I think they're better than shoes actually as it protects the entire foot - our tender foot boy was leading the pack and doing so willingly!!  Also, out in the dry grass horses with shoes on were actually sliding because the grass was so dry and with the boa boots he didn't slide a bit - same goes for when we had to cross the pavement road - others were sliding and he just walked right over it with out missing a beat.  Thanks a bunch - you saved the day!!

Pepper

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----- Original Message -----
From: T. dorn
To: hillview@springfield-sanborn.net
Sent: Thursday, July 27, 2006 1:54 PM
Subject: Peruvian saddle

Hello Cathy - I saw your ad on the website for Peruvian saddles with a flex tree (flexible panel) and just bought one.  Love it.  I'm using a Skito pad with it which is working out but I was interested in the booties or socks.  Do you sell socks that would fit a Peruvian Performance saddle?  I've enclosed a pic.  Thanks. Tara Dorn

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----- Original Message -----
From: Lola
To:
hillview@springfield-sanborn.net
Sent: Tuesday, July 25, 2006 3:53 PM
Subject: Received catalog and breast collar

Thanks so much for the quality product - the english breast collar is really really great! And your catalog is very special. I'll show it to my friends!

Thanks again, - Lola Blevins

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----- Original Message -----
From: "Rich & Mary Goldy"
To: "Hill View Farms" <hillview@springfield-sanborn.net
Sent: Monday, July 24, 2006 7:34 PM
Subject: Re: Flank cinch question 

 Hi Cathy, Mailed out the breast collar and flank cinch today with a check for the additional leather. They should have it in a couple/three days. Thanks! Mary


 p.s. Still madly in love with my saddle! Clancy likes it too!
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 ----- Original Message -----
From: "Rich & Mary Goldy"
Hill View Farms" <hillview@springfield-sanborn.net
 Sent: Thursday, July 20, 2006 4:23 PM
 Subject: new saddle review

 Love the saddle! I am very happy with the quality and the way it looks.  The seat has more padding than I am used to but I think I can live with it.  Maybe I am not used to an A fork but it seems to sit quite high on  Clancy in front. Clancy seems very comfortable so maybe I just need to get used to the way it looks. The breast collar is too small. Or at least the tugs are too short by a couple/3 inches each. Would it be possible to get longer tugs?………more text……………….. I'll send pictures if/when I ever get a chance to saddle up again.

Sorry to be a bug. I bet you have a ton of e-mails and calls to catch up on. Hope you had a great time riding!  Mary Goldy

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----- Original Message -----
From: Carolyn Perez
To: hillview@springfield-sanborn.net
Sent: Sunday, July 09, 2006 9:06 PM
Subject: Boa Boots worked great 

Hi Cathy,
Thank you so much for sending me the Boa Boots so quickly.  As you promised, I received them in two days.  I wanted to let you know that they worked great.  I had never put boots on my barefoot horse and I have to say they were very easy to put on.  I rode two weekends in a row for about twelve miles each time and they worked beautifully both times.  I didn’t experience any chaffing with the gaiters and my horse didn’t miss a step.  Thanks very much for getting them to me so quickly.    
Carolyn Perez

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 ----- Original Message -----
From: Ronda
To: hillview@springfield-sanborn.net
Sent: Monday, July 03, 2006 4:46 PM
Subject: Picket Line and Boa Boots

 Cathy,

Just a short note to let you know that Cletus and I finally used the picket line and it worked great.  We did watch your video prior to setting it up and it was very helpful.  You did a good job.  Also just to let you know that I have been using the boa boots on my mule "Jules" and so far she has not been sore in the bulb part of her hoof since.  It was great meeting you and your husband and hopefully we will meet again on the trails.

 Ronda and Clete Goblirsch

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----- Original Message -----
From: Tina
To:
hillview@springfield-sanborn.net
Sent: Saturday, June 17, 2006 12:20 PM
Subject: Endurance saddle

 Hi, 

I just bought an endurance model Amera-flex saddle with the thought that this would be for demo only.  However, not only do I love it but my horses love it.  I couldn't possibly send it back I'm keeping it!  It's so easy to have the saddle sox attached - only one thing to put on the horse!  My mare really hated the entire saddling/mounting process - always tried to bite me.  When I swing this saddle on she looks back like she's ready to get mad but then it lands so softly and politely she just blinks her eyes and turns her head forward again.  She also moves much bigger now because her shoulders can move.  I'm hoping to see some conformation changes over the next weeks as a result of a better fitting saddle too.  I really appreciate the fact that you've done this research and come up with a great idea for a comfortable saddle.

 Tina Jenkins

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----- Original Message -----
From: sue
To:
hillview@springfield-sanborn.net
Sent: Monday, June 12, 2006 7:49 PM
Subject: Re: send an e-mail copy of your catalog

I used my girth converters today on my western saddle and my foxtrotter gelding wasn't girthy or nippy.  Thanks.  Sue Wetzel

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----- Original Message -----
From: kathy bakken
To:
Hill View Farms
Sent: Saturday, May 27, 2006 8:37 AM 

Cathy,

 Who are the people that will change a saddle from the way it is and put the panels on it.  I have a Peruvian show saddle that I would like them to take a look at.  I know Cheryl is selling them, but do you know if they are legal in the show ring?

 I can't wait to get my saddle from you.  John has been riding in his that he got changed over and he says he can feel the difference in his horse.  I am going to try it on mine today and go for a ride and see if her wonderful gait comes back.  She's lost it and I think it's because of the saddle fit with the one that I have now.

 Thanks,
Kathy 

CONTINUED

----- Original Message -----
From:
Hill View Farms
To: kathy bakken
Sent: Saturday, May 27, 2006 8:52 AM
Subject: Re:  

HI Kathy, 

YES the saddles are legal - according to Cheryl and others.  As long as it is a Peruvian saddle.  Call Cheryl for the upgrade information or you can call Eldorado Direct

 Let me know how your mare reacts to Johns new saddle.

:-)

 ~Cathy "Helping one customer at a time"
Add this link to your favorites: www.hillviewfarms.net
If you would like a catalog of "Proven Products for Horse and Rider" or to place an order call, fax or email your address 507-723-5937 or toll free 866-723-5937 and...
Don't forget to check out the New and Close Out items on our web site!

CONTINUED

 ----- Original Message -----
From: kathy bakken
To: Hill View Farms
Sent: Saturday, May 27, 2006 1:58 PM
Subject: Re:

 Cathy,

 Just got back from a ride and I used John's saddle.  Man, what a difference.  She gaited so much better and brought her head up higher than she ever has.  When I ride her in that other saddle that I have, her head is practically on the ground and I can never get her to put it up.  I really hate to ride her in that now. 

I've heard of another person that got a saddle from you and her Missouri Fox Trotter is totally different also.   She just loves her saddle.  She got the same one that I am getting.  Can't wait to get it.  If I can just get my bill down to $1000 I will be able to take some money out of savings and pay it off.

 Kathy

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 ----- Original Message -----
From: DC
To: hillview@springfield-sanborn.net
Sent: Thursday, May 25, 2006 8:00 AM
Subject: catabook 

Hi Cathy:

              I stumbled across your web site sort of by accident, which led me to Cindy's Eldorado site. I am very very impressed with all you have done and do. I did e mail Cindy with some questions. I am a true believer in the flex panel system. I was a true believer in Ortho-Flex until my last saddle. I will tell you the story only because I have had it with spending tons of money on a saddle and being treated like I know nothing. As I told Cindy I have been riding since I was 2yrs old, with my grandmother and then went on to ride professionally and for pleasure. I have put this butt of mine in MANY saddles. I am 51 now. So as I say I have been there and done that. I'm not done yet. I guess I just want the story out there. I purchased a Premier saddle from OF last year, mind you not my first OF saddle. The Premier came and the first thing was the panels would not bend AT ALL, 2nd the leather on the skirt (flaps) was of the poorest quality leather and they had doubled it so the flaps were like wood. I had some other minor issues too! So, the saddle went back 3X no less. The last time I got the saddle back, I still had issues with the poor quality of leather. I called and told them I would be dead along time before this leather ever softened up. I also told them the panels still were stiffer than I liked. I was told to ride in the saddle for a while and everything would work in. YA RIGHT!!! OK, well its been quite awhile now and nothing has worked in. I called and they said to rework the saddle it would be 700.00 to 1,000.00 $ to do it. I just gave them 3000.00 for the saddle. OH I don't mean I wanted them to do it for nothing but not that much. This is how I came to yours and Cindy's sites. I was totally amazed. WOW I said to myself these people have it, they know, they understand. I read everything on both sites, over and over and over! I wish I came upon you sooner. I would like to talk to you or Cindy as I think I would like to try one of your saddles, and I asked Cindy if he can rework my Premier new leather and panels. I will be giving your web address to everyone of my friends. Everything you have to say and do, are things I have thought for along time. I am excited. I read all the letters from your customers, I could relate. So CUDOS to you guys! My name is Diane Cassidy and I live in Ipswich Massachusetts. I have 4 horses, 2QH paints 1QH/draft paint/ and an Arab who I have had since he was weaned he is now 21. My phone number is ********. I will be calling you,or you can call me. But, Thanks anyway, you have helped many and that's a great thing.                                                                            

Truly   D.C.

----- Original Message -----
From: Hill View Farms
To:  DC
Sent: Thursday, May 25, 2006 11:15 AM
Subject: Re: catabook 

Dear DC 

THANK YOU for your feedback.  This is the THIRD call (email in your case) that I have received regarding saddle makers not helping as they should (my opinion) for customers. 

 I too feel your anguish.  I will wait to hear from you, but in the time being I will post your email on my testimonial page.  I sincerely hope by having comments like yours posted on my web site will change how business is done. And by having our priorities right, will insure that both the horse and customer are put first.

Talk to you soon. 

~Cathy "Helping one customer at a time"
Add this link to your favorites: www.hillviewfarms.net
If you would like a catalog of "Proven Products for Horse and Rider" or to place an order call, fax or email your address 507-723-5937 or toll free 866-723-5937 and...
Don't forget to check out the New and Close Out items on our web site!

UPDATE

----- Original Message -----
From: DC
To:
hillview@springfield-sanborn.net
Sent: Tuesday, May 30, 2006 1:25 PM
Subject: Re: catabook 

Hi Cathy;

              I am writing in regards to the e mail of mine you have posted. Some of it I must retract, as the saddle company is going to stand behind the saddle. I even asked them if I could keep it for a while as this is excellent riding weather. They did not think that this was a problem. I am to send it back in the fall and they will rework the flaps. THIS however DOES bring up another issue. I first called the dealership of where I purchased the saddle, I explained the whole issue with the saddle and that when the saddle was received by them 1st her co-worker also questioned the issue. The saddle was sent to me and I called the manufacturer, the person in charge at that time told me to use it for a while and it should break in. It hasn't. So I call the dealership back and told them the story so that when they called the company they could relate the WHOLE story. This did not happen. So the manufacturer says they want big money to fix the problem, the saddle was no longer under warranty. As you know I decided to call the company myself. I explained everything from the start. Well, the in short, YES they will stand by the product and fix it under warranty. This brings me to communication and caring!!! Would it have taken too much time for the person at the dealership to relay the WHOLE story. ( i was a very good customer of theirs) , I think NOT. What it comes down to is treating people with respect, especially if it is someone you have done business with. I not only think this was disrespectful but very poor business. What I have learned is whenever possible do not trust anyone to plead your case plead it yourself. Not every one REALLY cares, especially if they aren't going to make the money they thought they could. I THANK YOU CATHY FOR REALLY CARING!!!! You are one in a million!!! You were the inspiration for me pushing this and it all came out for the better. I also met a new friend who understands the true meaning of Loving Horses and caring for people!!!!, with a great sense of humor to boot!                         Truly    Diane

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Original Message -----
From: mara
To:
hillview@springfield-sanborn.net
Sent:
Monday, April 17, 2006 8:57 AM
Subject:
Will you be at Mn Horse Expo?


Hi Cathy!

I've been trying to get a picture showing you how well your saddles fit all horses.  I'm starting to break my 3 y.o. Belgian, who's already 17+ HH -- and he looks gorgeous in the saddle.  But, it's been turning out that when I do saddle him up, I don't have the camera, and of course, when I do have the camera, I don't have enough time to work with him.  Oh well.  I'll keep trying. 

Mara

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----- Original Message ----- From: RichJudyKirsten@aol.com To: hillview@springfield-sanborn.net Sent: Sunday, March 19, 2006 9:33 PM Subject: Saddle Pads 

Hi Cathy, 

We got our saddle pads last week and they fit fine.  Do you want me to wash your saddle pads before I send them back to you?  They have hair on them but they are not too sweaty.  If you want me to wash them would you please e-mail me on how; cold water regular laundry soap, regular cycle or gentle cycle, lay flat to dry?

 Rich really likes the saddle now.  Nevada's white hair spots are getting smaller and back to his dun color.  He tried the saddle on our other horse a few days back and it fit him even better.  That horse has regular whithers.  He was surprised that the saddle fit him that good.

 Judy Underwood

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----- Original Message -----
From: Debbie Williams
To: Hill View Farms
Sent: Friday, March 24, 2006 4:32 PM
Subject: Critique of dressage saddle at lesson today 

Hey, Cathy, 

Well, well, well.  I plan to keep this saddle.  Yes.  Love it.  My instructor likes it very much.  She was so pleased that I went and purchased a dressage saddle.  The stitchdown would not have allowed me to sit & ride like I need to for dressage.  I know I can never go back to the Stitchdown after riding in this one.   

Gayle, my instructor, was so impressed, she wanted to know more about these saddles, i.e., Do they make a western one?  Well, I happened to have the DVD that you sent; therefore, I left it with her to watch.  I may have found you a new customer and perhaps more forthcoming if she promotes it to her students.  She teaches western also.

 Hope my Stitchdown sells quickly.  Thanks for your help, Cathy!

Deb

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 ----- Original Message -----
From: Debbie Williams
To: HILL VIEW FARMS LLC
Sent: Saturday, March 18, 2006 12:44 AM
Subject: Stall Skins and Misty

 Hey Cathy,  I am writing the story about Misty and the stall skins. 

 Misty's New Stall:

We ordered a stall skin for one stall.  In preparation, we dug out the dirt.  David dug a pit in the center, along with shallow trenches running from the pit.  It looked like a drawing of the sun with the sunrays.  We put gravel in the pit and trenches.  Covered all of that with a layer of sand.  (Poor Misty.  Before the sand was added, when she stepped into her stall at that stage of construction, her hind-end would tremble and hunker when she felt the gravel because the ground felt unsteady.)  Last step after the sand -- Hurray! -- the actual skin.  Put the coving around to hold the skin, trimmed the skin, attached with screws with washers.  We completed the stall with fresh clean shavings. The first time Misty was in her new stall, she did not want to leave.  Normally she is turned out first because she gets antsy being left.  (I have begun leaving the horses out due to the time of year,) Well, when the stall door was opened for her to exit, she would not budge.  The evening feeding was the same.  The next morning it took putting a lead rope around her neck to get her out of her new stall!  Tell me our animals do not appreciate having plush homes!  She must finally realize that she can return to her nice stall again because she is now back in the routine of exiting when asked. Misty has pooped & peed in her stall.  It is easy to scoop out the manure, although a bit like finding Easter eggs  (I put too much bedding in – won’t do that again).  LOL.   And the stall is very dry.  And most of all, no dust!!!

 Of course the long-term is yet to come but we love the concept and after what we have seen in these few days we are definitely going to do the other two stalls.

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----- Original Message -----
From: "Elyssa Doner" <donee@fc.dvfs.org
To: <hillview@springfield-sanborn.net
Sent: Thursday, March 02, 2006 9:58 AM
Subject: A BIG THANK YOU!!

Hi Cathy -

I wanted to drop you a note with a HUGE THANK YOU! for all of your help and advice as I was researching the background on and upgrading a newly-purchased saddle. To refresh your memory - I purchased what was listed as a beautiful Ortho-Flex Stitchdown from a classified ad. When it arrived, I found that the panels looked like NOTHING I had ever seen before. They were stiff, had no swivel action and were bolted directly to the tree of the saddle! I was so upset! How could I be sure that the saddle that I just spent so much money on was truly an Ortho-Flex? The panels certainly looked nothing like those on my other O-F.

After a phone call to O-F (who couldn't tell me what this "panel system" was or how old the saddle was), I began arduous research on the internet. I came across your name on a message board (the author of the message raved about your knowledge of saddles), so I put in a phone call to you.

This is where my HUGE THANK YOU comes in. Not only did you spend all time the time I needed to researching the background of this saddle and the panel system - turns out that this Stitchdown was an ORIGINAL O-F (#141, going on 20 years old!) with a SYSTEM 1 set of panels!! - but you helped me to feel so much more confident about my purchase. AND, you also directed me to Amera-Flex/Eldorado Saddle and Tack for an upgrade to the System 7 panels.

Harold and Cindy at Eldorado were wonderful to work with. They answered ALL of my questions about their panel system and even verified your findings about the Stitchdown. I had my saddle upgraded and returned to me at lightning-fast speed, and now I am riding in THE MOST AMAZINGLY COMFORTABLE SADDLE I HAVE EVER RIDDEN IN!! My QH gelding, who has been known to absolutely REFUSE to be saddled, also approves wholeheartedly!!

I wanted you to know how appreciative I am of your willingness to spend time with me to get my saddle "up and running". I have spread the word about Hill View Farms and, any time I come across someone who needs help with saddle/tack questions, I direct them to you.

Last, but certainly not least, I wanted you to know that your Hill View Farms Catabook is easily the MOST INFORMATIVE COLLECTION OF INFORMATION ON EVERYTHING HORSE that I have ever read. It is written in plain English and covers every possible topic imaginable. For example, I never knew that the only girth to be used with any saddle with a flex-panel system should be NON-ELASTIC! Anyway, this book has been SO useful. I recommend it to everyone and anyone who needs horse info.

Well, that's my "Thank You" note. All of these compliments are much deserved, and I hope that they help to bring you tons more of the recognition that you deserve!

Thanks again!!

Elyssa Doner
Boothwyn, PA

P.S. What do you know about Cashel Soft Saddles? I am thinking about purchasing one for light hacks. Thanks!!


RESPONSE
----- Original Message -----
From: "Hill View Farms" <hillview@springfield-sanborn.net
To: "Elyssa Doner" <donee@fc.dvfs.org
Cc: "Cindy walter-work"Harold Walter- Work"
Sent: Thursday, March 02, 2006 10:55 AM
Subject: Re: A BIG THANK YOU!!

You are too funny and naturally I know who you are. Thank you for your most gracious and glowing letter. All I do is try my best and share with other what I know. I thank you again and you are most welcome.

Yes I know about the cashell pad. Looks fun, but remember that if you plan on using it to really ride, you must make sure it meets my saddling basic's lesson.

If you have any questions - as you know, I'm just a phone call away and if you need any catabooks to pass out at rides, just let me know and I'll send you a stack.

:-)

~Cathy "Helping one customer at a time"
Add this link to your favorites: www.hillviewfarms.net If you would like a catalog of "Proven Products for Horse and Rider" or to place an order call, fax or email your address 507-723-5937 or toll free 866-723-5937

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----- Original Message -----
From: Judy
To: hillview@springfield-sanborn.net
Sent: Monday, February 13, 2006 9:54 PM
Subject: Saddle

Hi,

The saddle has been declared a success by my husband, Rich. He has ridden in it twice now, and is getting the hang of it. At first he didn't cinch it up tight enough and it would slide when he got on. He has since learned to tighten it up more. He also said because the saddle spreads you need to tighten the cinch again after 15 min of riding.

Anyway we would like to order a new pad for our saddle. Rich likes the color,(brown), of the demo pad. He was wondering if it could be made longer where the cinch ring is. He is not sure if it will matter but right now there isn't any padding there. Is there anyway we can get padding there without it looking funny.

Nevada, (our gelding), declared the saddle a success right away. It is amazing what a calm horse he is when he isn't being killed off by pain from the saddle. Horses must think us humans are really dumb. He tried to tell us in about 50 ways that the saddle hurt him really bad. I am just glade we did not give up on him, and write him off as a psycho horse.

Thank-you so much for helping us, it was worth the long wait. Will wait to here from you on the pad. Oh can we use the demo pad until the new one gets here? I think you also had a pad that had saddle bags made into it. I am interested in one of those too. Rich's birthday is in April. How much $ would I be looking at for the two pads?

Judy Underwood

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----- Original Message -----
From: "Trish Sill"
To: <hillview@springfield-sanborn.net>
Sent: Thursday, February 09, 2006 9:25 PM
Subject: Got my saddle!

Hi Cathy,
I received my new saddle last night. I haven't had a chance to ride in it yet, as I have sustained an eye injury. I somehow got some debris in my eye and have incurred some severe corneal scratches. It is very painful. I went to the eye doctor today, she gave me eye drops to use Q1 hour, but it still hurts a bunch. She said no horseback riding for a couple of days at least until I've had a chance to heal up a bit. It's been so windy here the last couple days. Anyway, I'll probably go down and at least put the saddle on both of my horses tomorrow.

I watched your video, very good! Is it alright if I copy it to show it to some of my friends whom are VERY interested in how this saddle works out for me? If not, could you send me out a couple? Do you ever do workshops on these saddles, and saddle theory and fit? I know the Parellis' have a workshop at the Savvy Conference on "saddle fitting".
I think yours is much better. Anyway, a friend of mine here is putting on a series of workshops. Last week it was about Equine nutrition and Natural Hoof Care, she's going to do them every couple of months. She is very interested in my new saddle also, but before I suggest she contact you regarding a class on it, I thought I'd ask you if you even
do that sort of thing............

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----- Original Message -----
From: Lynn
To: hillview@springfield-sanborn.net
Sent: Friday, February 03, 2006 2:14 PM
Subject: BOA boots

Dear Cathy,  I enjoyed our phone visit last Monday. The BOA boots I ordered then, arrived yesterday, and I'm very pleased with them. Misty, my 26 year old sweetheart, began walking almost normally as soon as I put them on, and this afternoon we had a very short ride, our first since November. The boots were very easy to put on, as you'd said. I was afraid that might be a problem, but it wasn't.

Attached is a picture. My el cheapo WalMart camera doesn't do very well on cloudy snowy days like today, but it was such a treat to me, to see her saddled and moving more or less normally, that I couldn't resist.

Thanks again. Lynn Hall
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----- Original Message ----- From: Maureen
To:
hillview@springfield-sanborn.net Sent: Friday, December 09, 2005 12:27 AM Subject: saddle

Hi Cathy,

Just wanted to let you know how much I love my new dressage saddle. It is awesome! I use it not only for dressage but it is SO comfortable that I can go on trail rides with it and never get sore. Did 2 1/2 hrs. of trail riding and even some sitting trot as my horse was round and moving smoothly and freely. Every horse and rider deserve to be this comfortable! My horse is so much more willing. The girth is great, too. My horse used to be cinchy but not anymore. Thanks for your patience with me finally getting the right size girth. I have mailed the other 2 back to you.

Best regards, Maureen R., Redmond, WA.

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----- Original Message ----- From: Molly
To:
hillview@springfield-sanborn.net Sent: Monday, November 28, 2005 3:02 PM Subject: A-F saddle regretfully for sale

Hi Cathy,

I purchased a stitchdown from you almost two years ago. I love the saddle and have put many miles on it - pleasure and competitive. Unfortunately my horse injured himself early last summer and it looks as though his riding days are over. (punctured coronary band - he survived two weeks at the MSU vet hospital but too much arthritis has set in).

I would like to list my saddle on your site if possible. I didn't see on the trading post page where to go about making my listing. Perhaps I missed something. My saddle is in very good condition and I hate to see it go but sometimes you have to put the horse before the cart... So, I can give you all the gory details on the saddle when I hear back about listing.

Thanks for all your help in purchasing this saddle. I can honestly say that to this day in many arenas, your customer service is the best I have come to know.

Molly in Michigan

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----- Original Message ----- From: Cornerhouse
To:
Hill View Farms Sent: Tuesday, November 01, 2005 7:28 PM Subject: Re: Versatile:

Cathy,

Thank you for your quick response! I will be sure to pass the word! I am enjoying my versatile saddle! I almost have forgotten I own a western, and Amigo flex saddles!

Kathy Sargent
Corner House Farm

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----- Original Message -----
From: Cindy
To: hillview@springfield-sanborn.net
Sent: Thursday, October 20, 2005 2:06 PM
Subject: testimonial

Dear Cathy,

I just had to write this testimonial since I can't remember ever meeting such a wonderful, helpful business owner like you in a very very long time!

First off, the saddles are amazing. This is the only saddle that doesn't hurt my mare's back. She has had some hip problems since birth and endures terrible pain from saddles when ridden. I have ridden 6 to 7 hours at 12,000' ,up and down steep mountains and her back is virtually pain free when I take off her saddle at the end of the day! The bonus is that I can use it on my other horses that have back completely different shape than hers. We love the saddle!

Secondly the saddles that I purchased were used that you help me find out of the goodness of your heart. I could not afford new ones at the time. You did not profit financial from all the help you gave me. But you have profited by word of mouth because I have told everyone I know what an incredible dealer and person that you are! And some of those people have bought saddles from you! So good things do happen to good people!

Regards,
Cindy Arellanes in Colorado
Professional show horse trainer for 35 years

Hi Cathy,

Hope life has been treating you well! I still tell everyone I know what an amazing dealer and person that you are. I've never had anyone be so helpful. To refresh your memory I'm the gal that you helped find 2 used saddles- one was from Lore Mozey. I love them both but I'm selling my other horse and prefer the Caliente over the endurance model. I'll have to write a testimonial because this is the only saddle that has given my horse relief from back pain. She loves her saddle! 

Thanks for your help. Regards,  Cindy Arellanes in Colorado

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----- Original Message -----
From: amy
To: Hill View Farms
Sent: Sunday, October 09, 2005 8:34 AM
Subject: RE: Used Saddle Ad?

Cathy,
The saddle is sold! Your site is the only place I listed it. I got 2 replys almost instantly. Thanks so much.

Amy
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----- Original Message -----
From: Madeleine Beall
To: Hill View Farms (E-mail)
Sent: Tuesday, October 04, 2005 8:19 AM
Subject: Western Saddle

Hi Cathy,
I received my saddle yesterday and I am totally thrilled with it. Although I had not a chance to try it out yet, I love the color! It matches my show tack (Bridle, breast collar - do you believe that, what are the odds?) at least inside in the house, have to take it outside to really see. I wanted it mostly for trail riding but now that it matches so nicely my other tack I defiantly will be showing in it too. I may have to wait until Thursday until I be able to find time to actually ride in it. I am burning to finally trying it out! But it sure looks nice and the workmanship is great too. I am a tack-a-holic anyway now I am thinking about maybe another, just for trailriding....but that will be sometime down the road....ha ha. Just wanted to drop your a quick line and let you know that you have another happy customer.

Thanks again for all your help! mady
----- Original Message -----
From: Madeleine
To: Hill View Farms (E-mail)
Sent: Tuesday, October 11, 2005 7:23 AM
Subject: FW: Saddle matches bridle, breast collar

Hi Cathy, look at that it matches perfectly. The saddle is great, my horse doesn't seem to have any objections either. If I could I would get another one (I know, now I am getting greedy). Thanks again. mady

This customer is a prior owner of a Delrin panel saddle.

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----- Original Message -----

From: candy
To: hillview@springfield-sanborn.net
Sent: Tuesday, September 20, 2005 5:37 PM
Subject: I just wanted to let you know:

Hi Kathy--

I had Harold & Cindy of Eldorado Saddle & Tack retrofit my Courbette DeKunffy dressage saddle last year. When they returned it to me, it didn't quite fit right - I was getting a "recoil" effect in the back of the saddle that was very disconcerting. They were very gracious about it & had me return it to them for further adjustment at no additional charge.

We moved last summer (and so did they) so there was a long delay in my returning the saddle to them due to BOTH our moves - but when I did, they fixed it & returned it very promptly. My husband & I have been so busy ever since OUR move (remodeling an old house, building horse facilities etc.) that I never got around to TRYING the dressage saddle after the second repair. The girth, leathers, stirrups etc. were scattered about following the move & it took me a while to get my act together.

FINALLY last night I got a chance to ride in it and I wanted to let you know that it is GREAT. I wish I hadn't waited so long to try it.

Harold & Cindy had retrofitted my McCall (western) saddle before that - a couple or maybe even three years ago - and it continues to fit my horse, Frisco, really well.

Another reason I had not been that motivated to try my dressage saddle until recently is because that's the one I bucked OFF in when I first bought Frisco - he was three then & is now a nice sane & secure SIX. My recovery has taken a LONG time & I've been a much less confident rider than I was before my wreck.

While I was learning to ride all over again, I preferred the security of a nice big western saddle - with a HORN - to that little postage-stamp dressage saddle. But since Cindy & Harold took the "sproing" out of the dressage saddle - by moving the panels further apart under the cantle - it fits the horse perfectly and I feel like my position is as balanced & correct & secure as it was "in the olden days" before I hit the dirt. What a relief - and a joy.

Cindy & Harold are terrific & I just wanted to express my appreciation to them (which I have done separately) and to you too for referring me to them in the first place. Someday - when I have time! - I will send you pics of handsome Frisco with both his handsome - retrofitted with flex panels - saddles.

The Creaky Old Cowgirl Wannabe,

Candy Odiorne
Star, ID

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Original Message -----
From: Connie
To: hillview@springfield-sanborn.net
Sent: Monday, September 19, 2005 9:17 AM
Subject: Saddles for sale

Cathy, I can't say enough about my new ( Easy-Slide Amera-Flex) western saddle - both horses love it, in particular my older mare. Both horses have very different whithers and backs, of course, and it has been increasingly difficult to fit our older mare as her spine has been aging. The younger gelding's whithers are much more "square" than hers, and his spinal musculature hasn't sunken like hers. When we untack, both horses' whithers and backs are uniformly wet and she walks out like a youngster again. And I am very, very pleased with the quality of the leather. I was a bit concerned that I'd find leather in an American product of lesser quality than a European saddle, but this is not the case at all. Even after hours in the saddle my knees don't hurt because the stirrup leathers are so flexible.

It must give you great pleasure to anticipate bringing quality like this to your customers for a even better value in the coming months with your new supplier.

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----- Original Message -----
From: Warren
To: hillview@springfield-sanborn.net
Sent: Friday, August 26, 2005 12:07 AM
Subject: saddles

Hi Cathy, Was wondering if anyone has ever sent back an American -flex saddle? I'm convinced they are the best that can be bought.

The price was staggering for me with the need to buy two but every time I get up in the saddle I melt! And I don't think any horse would send back one either. I suppose you do get what you pay for. Thank you, Warren

----- Original Message -----
From: Hill View Farms
To: warren
Sent: Monday, August 29, 2005 6:13 AM
Subject: Re: saddles

Hi Warren,   YES that price is a stinker and I had them on SPECIAL! But if you look at it as an investment that it will go from horse to horse you have spent money well in the long run.

Yes I have had people for reasons other than them fitting the horse return the saddles. But that is why I give the 20 day ride time. I want the customer and the horse to be totally happy.

:-) ~ Cathy Sheets Tauer "Helping one customer at a time"

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----- Original Message -----
From: Randy
To: hillview@springfield-sanborn.net
Sent: Monday, August 22, 2005 1:31 PM
Subject: Thanks so much!

Cathy, thank you so much to take time with me when you were busy with the corn this afternoon. I had never been on your site, so after we rang off (with girth conversion stuff in hand), I looked around to find Peruvian horses! We've had Peruvians only three years now; in that time, gradually, we've placed our other gaited horses with good homes other than ours. We think they are the most interesting horses on the planet. Lots of great info on your site; thanks for sharing... ...and for hustling to get that order out for us. Carolyn is so frustrated with her current saddle and rigging; we have only the weekend to try another saddle, and I wanted to experiment with the girth conversion. I"m grateful.

Randy Lawrence

 

----- Original Message -----
From: Hill View Farms
To: randy
Sent: Monday, August 22, 2005 3:10 PM
Subject: Re: Thanks so much!

You are MOST welcome!! ;-) ~ Cathy Sheets Tauer "Helping one customer at a time"
Add this link to your favorites:
www.american-flex.com
If you want a catalog of Proven Products for Horse and Rider" or to place an order call, fax and / or email your address. 507-723-5937 or toll free 866-723-5937

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-------Original Message-------


From: Shipways@aol.com Date: 08/10/05 01:16:28 To: iic@bigpond.net.au Subject: Re attached

Dear Adrian,
I have just found this on the internet. (Scothorse Bulletin Board1 (1).htm) It was from one of our customers and posted on this bulletin board of a rider being dragged using the Peacock irons. They can still get their foot caught at the top of the iron but with Toe Stoppers they can't. Kind regards, David

My daughter was at a riding school and had a horrific experience when the pony she was riding shied and she fell off to the side and was hung up in the iron and dragged around the arena. The saddle had those stirrups with the rubber bands on them but the band didn’t break off, and the pony finally stopped when it got to the gate. Luckily she was only bruised and scared half to death. God only knows what would have happened if the pony had tried to jump the gate! Anyhow my point is someone gave me a pair of toe stoppers to use and they are fantastic, they stop the riders foot from going forward on the iron and stop the foot from getting hooked up in the iron. I wish i had them before for my daughter. When she felt able to go back to riding she was really nervous but now with her toe stoppers she's jumping and her seat has improved and she is going great guns. I feel so much better knowing this cant ever happen again to her. I think all riding schools should have to have them on their saddles just as they have to provide proper helmets. I just wanted to share this little bit of information with all of you. I looked up their website and they have lots of information on other top riders who are using them, check it out http://www.toestoppers.com/ I would love to know if anyone else is using them. Oh yeah Megan Jones the top Eventer in Australia uses them and I saw her web site pics with them on check this site out too1 http://www.kirbypark.com/ and go to the gallery pages for Melbourne Int 3DE or Warwick World Cup or Reynella Horse Trials

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----- Original Message -----
From: Adrian
To: Teresa
Cc: USA Dealer Cathy Sheets Tauer Hillview
Sent: Wednesday, August 10, 2005 8:45 PM
Subject: Re: US Distribution

Dear Teresa,

The biggest problem with the "S" Type safety iron, is that the foot can still be hooked up in the iron from the bar to the top of the iron (top to bottom). We have attached some more trial reports from other jockeys for you to look at. The Jockey trial gives you an indication of the Stats there were 68 mentioned dragging incidents out of 70 reports they all were using the S Bend so called safety iron.

With the Toe Stopper your foot can’t go any further forward and it is only as deep as the stirrup is wide.

Your rider members will find their balance and confidence will improve 100% with the Toe Stoppers and their heels automatically go down.

I have just mailed Cathy the latest DVD on Toe Stoppers it is very impressive and compelling just ask Cathy to give you a copy to show your riders. You can also direct your rider members to our web site www.toestoppers.com and the video clip link http://www.toestoppers.com/testimonials_videos.html Also there are a few more trial reports we have about 150 of them.

Kindest regards,
Adrian

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----- Original Message -----
From: "Hill View Farms
To: "Teresa Hughes"
Sent: Wednesday, August 10, 2005 8:45 AM
Subject: Re: Toe Stoppers

Dear Teresa…………… These TOE STOPPERS are FANTASTIC! Just yesterday I was testing a saddle that had safety irons - on a shit horse, and I could not keep my foot in the proper position! I am at the point that I will have to take them with me as I do my helmet! They are that good!  ~ Cathy Sheets Tauer "Helping one customer at a time"

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----- Original Message -----
From: "Hill View Farms" <hillview@springfield-sanborn.net
To: "Madeleine Beall"
Sent: Thursday, August 04, 2005 9:09 AM
Subject: Re: Square Saddle pad

WONDERFUL! and too funny! The weather broke here last night and today is cool and beautiful - and I'm off riding. We too had rain - thank goodness. And I too have a mare that is so clean.... but she is dark, however her PIG -SWINE baby "Colina" is a very light roan and can find a shit hole in the driest of conditions and now since our rain, she looks like one of those African elephants after a mud bath.... Horses.... you just gotta love them. I'm going to post your photo's and email on the testimony page if that is ok?  ~ Cathy Sheets Tauer "Helping one customer at a time"


----- Original Message -----
From: "Madeleine Beall"
To: "Hill View Farms" <hillview@springfield-sanborn.net
Sent: Thursday, August 04, 2005 7:42 AM
Subject: RE: Square Saddle pad

Oh Boy, you should have seen him this morning, it rained yesterday (thank God though). He has a few more brown spots today.. ha ha. But we have mostly sunshine here, so it is really not that bad. My little filly is funny tough, she does not roll yet, at all. Maybe I am lucky and she never will. When she get's wet from the rain, she seem to hate it, she try's to
dry of on the round bales. This is soo funny to watch. She just rubbing against it like a dog that you just gave a bath. The bridge we built last year, but I need to take it of the center pole, it is sadly twisting from the weather. I really like these panels, I can use this saddle on all my three horses. Lady (Appendix QH, very high withered), my paint gelding (almost no withers), and even my 12 hand pony as you can see in the pic (Jasmyne, my stepdaughter just loves her Sapphire!). Here a pic of all my horses (from left to right: Lady (Buffy's mom), Buffy (my filly), Domino and my pony Sapphire. Hope you enjoy. mady

-----Original Message-----
From: Hill View Farms
Sent: Wednesday, August 03, 2005 5:08 PM
To: Madeleine Beall
Subject: Re: Square Saddle pad

EXCELLENT! Your horse is beautiful but so much white to keep clean!! How do you do it? or is he just keep naturally clean? I also like that bridge.  ~ Cathy Sheets Tauer "Helping one customer at a time"

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----- Original Message -----
From: Hill View Farms
To: hughesmk1@brightstarinternet.com
Cc: Adrian Monte
Sent: Monday, August 01, 2005 12:56 PM
Subject: Toe Stoppers

Dear Kim,

I received your inquiry from Team Toe Stoppers: I would be happy to service you .............................Thank you for your inquiry and just so you know, THESE TOE STOPPERS are FANTASTIC!!!!!!!!!!!!!!

I have personally been riding in them for over a year and twice, this year alone, (making up for lost time) my husband came off two different horses that stumbled and fell down. Each time - his feet came free and he got up and walked away. Just this weekend my brother came out and his horse got stung by bee's and bucked, he too came off with out incident. I can say enough good about this product. It is a no brainer. This Product is Mandatory for all riders. Period.

Talk with you soon, ~ Cathy Sheets Tauer "Helping one customer at a time"
Add this link to your favorites:
www.american-flex.com
If you want a catalog of Proven Products for Horse and Rider" or to place an order call, fax and / or email your address. 507-723-5937 or toll free 866-723-5937

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----- Original Message -----
From: pamela
To: hillview@springfield-sanborn.net
Sent: Sunday, July 31, 2005 4:15 PM
Subject: Breast collar

Hi Cathy,

I love my Shot Gun saddle that I bought from you last year. It rides like a dream, and it is so beautiful that it is the envy of the barn. I am writing to ask about a breast collar. My horse Califa, has no withers, and I have some trouble with saddle slippage. My ferrier suggested a breast collar. Do you have one to match my brown Shot Gun? I am more interested in the English version, as it is smaller. Does the English version have the ring attachment on the chest? It is hard to see from the photos. What is the cost?

Thanks for your help.
Pamela Stanner
Oak Ridge, TN.

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SYSTEM 7 PANELS!!

Ursprüngliche Nachricht---
From: "Jacqueline Krauss"
To:
Subject: Ladies Reiner

Liebes American-Flex-Sattel-Team

Ich hatte vor kurzem bei Ihnen einen Ladies Reiner gekauft. Zu meiner Gewissheit und aus Neugier, dass er auch gut auf mein Pferd passt, habe ich jetzt noch eine Elektronische Satteldruckmessung in der Bewegung machen lassen. Der Satteldruckvermesser war bei den Messungen sehr erstaunt und sagte mir, dass er noch nie einen so gut passenden Sattel vermessen habe !Anbei sende ich Ihnen zur Ansicht das Ergebnis und der Beweis, wie gut der Sattel passt. Vorallem mein Pferd zeigt mir eindeutig, dass er sich mit dem Sattel sehr wohl fühlt. Ich wünsche Ihnen weiter viel Erfolg und mögen möglichst viele Pferde zukünftig Ihre wundervollen Sättel tragen!
--
Mit freundlichen Grüssen
Jacqueline Krauss
Grafikerin

Translation:

Dear American-Flex-Team,

i recently bought a Ladies Reiner at you. From curiosity and to confirm that it will really fit my horse i called an expert to make a saddle-pressure measurement with a computer. A wireless measurement in the movement. He was really surprised and said that he never saw before such an well fitting saddle!  Attached are the results of the saddle-check prove how well it fits my horse. And also my horse is showing me that he is really well with his saddle. I wish you much success for the future and that many horses will get your wonderful saddle.

Translation of the test: Measuring 1: Very well and even distribution of the load in walk and trot. Very less pressure also when the horse is bending, perfect fit. The saddle is to be highly recommended. Diagram of the highest pressure during the measurement: walk and trot left hand walk and trot right hand -picture- -picture-

Measuring 2: The most time ridden in the light trot. Pressure a little bit higher in cause of higher pressure when the rider falls back into the seat. The test-result can also be called as very well.

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----- Original Message -----
From: Cheryl
To: hillview@springfield-sanborn.net
Sent: Friday, July 22, 2005 12:01 PM
Subject: Pads and saddle hardware

Hi Kathy:

I hope all is going well for you. I’m busy trying to get all my nomination papers in order. It would be so exciting to make it on the US Equestrian Team! I think I have a pretty good chance. I have two very good horses that are doing very well.

I’m really nervous about getting the saddle hardware and the pads in time. I’m sorry to bother you but could you give me an update on how things are going? How is your saddle pad maker feeling? I wouldn’t be so worried, but this is such a big race for me. It is the selection ride for making the team, so I’d like to make sure everything is perfect. I haven’t received anything yet.

Thanks! Cheryl

From: Hill View Farms [mailto:hillview@springfield-sanborn.net]
Sent: Monday, July 25, 2005 7:31 AM
To: Cheryl Dell
Subject: Re: Pads and saddle hardware

I just spoke with the seamstress. Your soxs will go out in three days. You will have them next week.

:-) ~ Cathy Sheets Tauer "Helping one customer at a time"

----- Original Message -----
From:  Cheryl
To: 'Hill View Farms'
Sent: Monday, July 25, 2005 10:08 PM
Subject: RE: Pads and saddle hardware

Hi Cathy

THANKS SO MUCH!! One less thing to worry about! Now if I can just pay the entry fee, the AERC fee, the USEF fee, the nomination fee, and it goes on and on!!!!

I’ll let you know how it all goes. Thanks so much for your awesome saddles. We both love them; Stewart rides with me now and has for 7 months! Its so fun to ride with a buddy. He’s becoming very good. Both horses have happy backs because of your saddle. I’m back to my first saddle (the heavy one) since for FEI rides I have to ride at a weight of 165. This is all becoming very exciting!

Take care, Cheryl

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----- Original Message -----
From: Renee
To: hillview@springfield-sanborn.net
Sent: Monday, July 25, 2005 10:02 AM
Subject: I love my new girth

Cathy,

I just got my new Countour Leather Girth (a contoured all leather HVF girth) this weekend and absolutely love it! It is truly a quality product made with beautiful craftsmanship. Thanks for sending it so quickly so I could use it before my 50-mile ride next weekend!

Happy Trails,
Renee Houston-Lang

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----- Original Message -----
From: Kay
To: Hill View Farms
Sent: Tuesday, June 28, 2005 9:28 PM
Subject: The saddle sold...

Well, end of an era...

Thanks for listing my saddle on your site -- it's a wonderful, generous service you're providing. My saddle is on its way to a woman in Utah, who sounds like she understands completely why horses should be ridden in a saddle that flexes when they flex. Your Web site made it easy to sell the saddle, and I can't tell you how much I appreciate your trading post page.

Our kind, patient veterinarian euthanized our mule on June 22 at about 9:30 in the morning. Ulysses was tough in life, and even tougher as he approached death. The vet had to give him double doses of everything. He died with a mouthful of clover. What makes this so comforting to me is that this mule was never, in the more than six years that I worked with him, relaxed enough to just stand and eat while on a lead line. He always circled. The veterinarian gave him that double dose of tranquilizer, followed by a single dose of anesthetic, and Ulysses was not only calm, he was free of pain. We all stood there and watched for a while. He tore up mouthfuls of grass and was just as happy as could be. He didn't even stop eating for the second dose of anesthetic. When he finally went down, he had that huge mouthful of clover -- and looked so wonderfully relaxed.

He taught me a lot, and because of him I met some very interesting people -- yourself, for example.

Thanks again -- Kay Kruse-Stanton

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----- Original Message -----
From: Cindy
To: hillview@springfield-sanborn.net
Sent: Thursday, June 30, 2005 3:00 PM

I have a Caliente western saddle. I've been using a regular breast collar from an old regular saddle and it's not really working right. After looking at the ones you carry, I like the English breast collar better than your Western one, primarily because of the color shown for the western one. The photo shows like a light oil color and the saddle is more of the dark brown like the English one. Can you interchange between they types of saddles? Will the English one fit my western saddle? If so, can you let me know what the price is in US dollars?

By the way, had an interesting experience on the trail. I used a wool show pad under this saddle without the normal felt liner I usually used. My horse went insane until the third time she rolled me and I figured out the only thing different was the pad. So I pulled the wool blanket off her and put just the saddle on her with no pad and rode another 2 hours that way. Can't get away with that with my old saddle! It would have rubbed her raw.

Thanks! Cindy Trane

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----- Original Message -----
From: Don
To:
hillview@springfield-sanborn.net
Sent:
Monday, June 20, 2005 6:20 PM
Subject:
your site
Love your site!
Great photos and tones of useful information!

Thanks!
  Don Wright 
Ostrander Ohio

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----- Original Message -----
From:
Frieda
To:
hillview@springfield-sanborn.net
Sent:
Saturday, June 18, 2005 7:27 PM
Subject:
Breast Collar


Hi Cathy,
I need a breast collar to match my black A-F for a trail ride that happening on July 8. Is there any possibility you could send me one and I could send you a check? Or if you still have my credit card info, could you use that?.................

................My A-F is awesome. It is by far the most comfortable saddle I've ever used--and it fits both my very different shaped horses.

Thanks much!
Frieda Bruck
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----- Original Message -----
From: Barb
To: 'Hill View Farms'
Sent: Thursday, May 19, 2005 4:14 PM
Subject: RE: order (Versatile Saddle  - carbon tree)

Cathy,

My new saddle is PERFECT…we love it! Thanks for the recommendation and all of your help.

Barb

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----- Original Message -----
From: Peggy

To: Hill View Farms
Sent: Thursday, May 19, 2005 2:27 PM
Subject: Re:New Saddle

Got my new stitchdown and am glad I didn't keep the older model. This one is so comfortable and even looks better on my horse. I have ridden a couple of trail rides with it and am very happy.

One question I have is the fit on my horse. I keep putting the panels over his shoulder 1-3 inches as suggested, but the saddle always slips back and the front of the panel is behind the shoulder blade. Actually, I can't picture this being any other way on any horse having withers.

Any suggestions? ... or is this pretty normal?

Peggy
......................................

HEY! I was just thinking about you! No, it is NOT necessary to cover the scapula. You can - but on longer backed horses no. So you are JUST fine!! PERFECT!

My daughter sat in the new saddle and NOW she wants to sell her old one and get this one!! UGH!

:-)

~ Cathy

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----- Original Message -----
From: Jenny
To: hillview@springfield-sanborn.net
Sent: Saturday, April 30, 2005 10:27 PM
Subject: Stitchdown saddle

Hi Cathy, I just wanted to let you know I love the saddle I got from you, so you can count it sold. It will be staying here. I was going to call, but your line was busy the couple times I thought about it at a normal hour, so I thought I'd just drop you a quick note. Actually it sold itself the first day we used it. My gelding hurt his shoulder right before it came, so my mom got to ride in it for the first few days. She is rather new to being around the horses and just learning to ride. She has been using a real docile mare of mine, but something spooked her, causing her to jump sideways and then canter across the corral before stopping. Amazingly in the new saddle Mom stayed on and did not even really loose her balance. I love the comfort and security it provides for both me and my horses. I'm hoping it won't be too long before I can afford to purchase a second saddle for my little mare when Mom rides her. ……………………………thanks again for a super saddle, and best wishes to you in all you do.     Jenny Barwick

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----- Original Message -----
From: Frieda
To: hillview@springfield-sanborn.net
Sent: Saturday, April 09, 2005 1:49 PM
Subject: Frieda's saddle

Hi Cathy,
I wanted to tell you how well things are going with the new saddle I bought from you last month. It fits my big old, uneven backed QH just perfectly and I can feel his back move under me for the first time ever! He seems very relaxed and comfortable with the fit.

I'm just starting the Arab, but it fits him well too. He's so short backed that it just barely fits, but it clears everything essential. :) I'm having a little trouble with the saddle slipping, but maybe I'm just not tightening the girth enough. Do you have any other suggestions?

Pat said that she saw you and your daughter at the St. Cloud expo. She happy as a clam with her saddle too, in case she didn't have time to tell you. She said she can ride for hours and her hips and back do not hurt like they did with her old saddle. We're both telling everyone who will listen what a great saddle American-Flex is!

Enjoy the spring,
Frieda Bruck

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American-Flex does 100 miles in 15 hours and E-Bey scored A’s for the condition of his back.
Terry Banister “May the Horse be with You”

 

 

 

 

 

 

 

 

 

 

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----- Original Message -----
From: Ellie Rawle
To: Hill View Farms
Sent: Sunday, March 20, 2005 9:10 AM
Subject: Finally!

Hi Cathy!
Sorry this took so long. If there is anything you would like to change or adapt, please - do so!

I am thrilled with how the horses like the new saddles and honestly can NOT believe how well they are going! A few of them have had their withers come up about an inch and their willingness to work through their backs has increased ten fold. A horse I started working with in February 2004 has finally developed a level back - yesterday I had the ride of my life. His reactions and balance have improved beyond belief! I have never ridden such a sensitive and responsive animal - mind you when we began working together, it was my job to hold this horse up! In reality, he was quite sore behind and up front and he had _no_ push from behind. Now I am sitting on the horse I sensed he could be! It is one of the most satisfying things that I have ever experienced! I feel like I have a new horse! I can not wait to go and compete! And the brown saddle is FABULOUS! If I get photos next week, I will send some to you. It is amazing - what a difference!

Thank YOU!
-Ellie

Here is what Ellie wrote with nothing changed.

Hi Cathy!
Please feel free to edit any of what is below…I am trying to be as honest as I possibly can! But I am trying to not sound fake!

I began competing at the FEI level (in Dressage) at age twelve. Now 17 years later, I am so grateful that the technology of the American Flex saddles exists, not only for the comfort of me (the rider) but also for that of my horses! Being able to move a saddle directly from one horse to another is a luxury especially when I know that the saddle will fit each horse correctly.

I had been a loyal OF customer for over 15 years. With multiple National Championships and Year End Awards behind me, I am a firm believer in the flexible panel systems of saddling. The excellent craftsmanship and improved technology of the panels made the American Flex UK Dressage saddle the logical choice when I began to look for a new saddle.

The open discussions with Cathy of HVF helped me to come to terms with the decision to invest heavily in the future comforts of both my horses and me. The first time I sat in my UKD I felt like I was in perfect balance with my horse. I truly felt like I had come home to a safe and secure position. My most difficult horse is more obedient and responsive my new saddle. The tendency to see ‘imaginary’ boogies and goblins is greatly reduced – in the identical settings to where they were everywhere. Since the only change is the saddle in which I am sitting, the credit must be given to American Flex.

All of my horses are firmly backing the change of equipment! While they come in 6 different shapes and sizes, all of them are making excellent progress in their training in the same saddle. I can only thank American Flex for assisting them in the education process. My only regret is that I hesitated for so long to purchase a new saddle!

The exercises that can be sometimes difficult are becoming easier on a daily basis. The horses’ anticipation of back pain can limit the quality of the performance – thereby affecting the judge’s marks and overall impression. My new saddles have given me much hope for the 2005 show season and the ones that will follow!

Thank you Cathy and American Flex for helping me to train my horses better and ensure their long-term comfort and soundness!

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YES we do make mistakes.......
----- Original Message -----
From: Cecil
To: hillview@springfield-sanborn.net
Sent: Tuesday, March 15, 2005 10:37 AM
Subject: Thanks

Cathy,
Thanks for your call Monday. I received my order Weds. evening March 2. I thought that the straps should have been in pairs - I wasn't quite sure what I was going to do with a single strap. However, I did not have time to check on it as I was leaving early the next morning on a 10 day riding trip to Florida. I appreciate you catching the error and calling me about it. That is excellent customer service, and I can see why your business is successful. I look forward to receiving the second strap.

Cecil Watkins - Hartsville, South Carolina

----- Original Message -----
From: Hill View Farms
To: Cecil
Sent: Tuesday, March 15, 2005 10:45 AM
Subject: Re: Thanks

Your strap went out yesterday! We do make mistakes, but from now on, when I add new items to our line-up of "Proven Products for Horse and Rider", I will now make a point to educate our order-fillers. i.e., my husband! I hope you had a great riding trip, and again thank you for your understanding.
:-)
~ Cathy
Add this link to your favorites:
www.american-flex.com
If you want a catalog or to place and offer send me your address by email, phone or fax
507-723-5937 or 866-723-5937 toll free in US
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----- Original Message -----
From: "Ellen"
To: "Hill View Farms" <hillview@springfield-sanborn.net
Sent: Thursday, March 10, 2005 2:13 PM
Subject: saddle arrived

Just to let you know that the saddle arrived. Rode in it and am very happy with it. Nokkvi tolts beautifully under it and I feel secure again with a saddle that gives me more grip, after my confidence was shattered for a while, (after I lost my balance and tone after my third pregnancy and then fell off a few times in a row) and I felt insecure in the flat seat icelandic saddles. Also I have to say I am very impressed with your catalogue and the DVD, it shows that you have lots of experience and are willing to educate people. I would have been tempted to order a few items out of your catalogue, if it wouldn't have to cross the border, They charge me an arm and a leg for customs, brokerage and tax. ($ 570 for the saddle alone).

Anyways, just wanted to let you know we got it, love it, and give you some praise for all the work you put into your business.

Here are a few pics of the Icelandic Model on our stallion - he came from Iceland with a hurting loin area and improved slowly under the American Flex system. He has incredibly big movement, as you can maybe see on some of the pics. We have none of him tolting in the American Flex, unfortunately. ...I do enjoy the many pictures you have on your website and catalogue!

                                                                          Cheers, Ellen
----- Original Message -----
From: "Hill View Farms" <hillview@springfield-sanborn.net
To: "Ellen"
Sent: Thursday, March 10, 2005 1:08 PM
Subject: Re: saddle arrived

What a gorgeous horse…………And thank you for the complements. I love my horses, and feel that if I can help others who love their horses like I do, that they too will benefit from what I have learned. I have met the most incredible people from around the world and I know that I have made a difference in theirs and in their horses’ life's.
~ Cathy
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----- Original Message -----
From: lynne
To: Hill View Farms
Sent: Monday, February 07, 2005 7:12 PM
Subject: toe stopper

HI! I got the toe stoppers, they are all I expected them to be and more, what a great invention!, thanks so much, Lynne

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----- Original Message -----
From: "D.O. & C.O."
To: "Hillview Farms"
Sent: Tuesday, January 18, 2005 9:06 PM
Subject: Endurance Net

My boss's brother & sister-in-law are going to DU BAI to crew for an American endurance team - my boss sent me a link to the "Endurance Net" website of which I was heretofore unaware. When I got there, I noticed how many leading-edge saddle companies are listed on the "Endurance Net" website - you should be too, as these riders are always seeking the very best for their precious athletic babies. Since we have learned the superiority of American-Flex & I have been talking it up (and demonstrating it) to anyone who will listen, it pained me greatly to see you guys unrepresented on this site!!! http://www.endurance.net/

Candy O. in Idaho (my before-and-after pictures of my Western saddle conversion are on your website

RESPONSE

----- Original Message -----
From: "Hill View Farms" <hillview@springfield-sanborn.net>
To: "D.O. & C.O." <taterman@att.net>
Sent: Wednesday, January 19, 2005 9:40 AM
Subject: Re: Endurance Net

Got it done!! We will now be posted on the vender list , we are already on the links page and the saddles page. THANK YOU

~Cathy
Hill View Farms "Proven Products for Horse and Rider"

RESPONSE

----- Original Message -----
From: taterman@att.net
To: Hill View Farms
Sent: Wednesday, January 19, 2005 2:09 PM
Subject: FANtastic!!! Nice work!!! I did see notice later that you WERE listed elsewhere on the site....but....

....since you weren't on the FRONT page it was troubling. Now see if they will list you where you belong - AT THE TOP OF THE LIST. I have heard so many complaints about "treeless" saddles...it is frustrating to think how much money people are spending on saddles they will soon regret. Are you guys going to be represented at either of the trade show in the Boise area this year? Here are the links:

http://www.horseaffairs.com/ (Feb. 18-20, Fairgrounds, Boise w/John Lyons & Rick Lamb of "The Horse Show" among others) http://www.idahohorsecouncil.com/expo/ (April 15-17, Idaho Center, Nampa - with CLINTON ANDERSON, my horse-training hero)

RESPONSE

----- Original Message -----
From: Hill View Farms
To: taterman@att.net
Sent: Wednesday, January 19, 2005 3:25 PM
Subject: Nice work!!! I did see notice later that you WERE listed elsewhere on the site....but....

You made me laugh out loud!!! No we will not be at either of those two shows. :-( . But some time this year I'll be out to the western part of Nebraska, the Ft. Robinson area. And yes I agree,  Clinton Anderson has great down to earth - approachable techniques!!  Shoot... still laughing. I love it! THANK YOU.

~Cathy
Hill View Farms "Proven Products for Horse and Rider"

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Barb has 2 Am-F saddles - one she bought in 03 and one in 04.

----- Original Message -----
From: BAttick@aol.com
To: hillview@springfield-sanborn.net
Sent: Tuesday, January 18, 2005 2:12 PM
Subject: No Subject

Cathy,

I rode in the saddle again and I love it. By the way the old saddle has stopped slipping to the left. I believe with these better saddles her back and shoulder muscles are developing evenly finally. Hooray.  I don't have to use the breast collar or the crupper. I'm am very pleased.

Thanks,   Barb

----- Original Message -----
From: Hill View Farms
To: barb
Sent: Tuesday, January 18, 2005 3:08 PM
Subject: Re: No Subject

HEY there!!

I just got the stirrups back today - thanks. Great news on the slipping! and yes her back will change shape!! But don's toss aside the breast collar or crupper yet, you may decide to climb up one of those mountains next to you and then you'll need your breast collar and crupper !

:-) Thank you. ~Cathy

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Terry is a competitive rider in southern California, riding 50 and 100 miles weekly. She also is an independent field tester who tests products for manufactures and magazines, reporting back on her findings. She has been riding American-flex saddles for several years now and just got her new system 7, Carbon tree, American-flex saddle.

----- Original Message -----
From: terry banister
To: hillview@springfield-sanborn.net
Sent: Saturday, January 01, 2005 9:23 PM
Subject: Happy New Year!

I was going to post my old saddle (wood tree – american-flex cutback saddle) on your site, but asked my friend to ride it because I wanted to see how she fit in it (She's a bit larger than me) and also how it fit her two horses, because I wanted to take pictures and put it up for sale. Well, it fit both her horses and when she rode it, my horse had to canter to keep up with her horse's trot! She couldn't stop smiling! And, afterward, she hugged me and said she wanted to buy it, and she was going to throw her RP in the trash! (well, OK, sell the RP). She kept saying thank you! So I guess it is sold :-))

Also, I think I might like the leather girth better for my new saddle? When I finish riding, the only thing wet on my horse is where the Neoprene girth was. I am wondering if it will be hot for him in the summer? Otherwise, everything is great on the new one. I think those stirrup bars are ingenious. Not sure I like the tacky leather seat as well as my old shiny leather seat, but I am getting used to it (not a big deal). Beautiful saddle!

Terry "May the Horse be with you"

To Terry: super! Say if you want a smoother seat I sell those bick weaver wipes - shine. They work great! I do not know what girth would be cooler. They all cover up that area. I would think the coolest, if sweating would be one that would let the sweat easily run away from the horses body, for it is sweat that is the way the body cools it self.

Great news for the saddle. I just may post that!
:-)
~Cathy

To Cathy: Yes, I have the Weaver Wipes and also thought that I might oil the seat a bit. I think I will keep the girth and use it more to know what the differences are for competition use, then I can be able to advise others. I know the leather one worked perfectly, so now I will test the Neoprene.

I still can't believe how Brooke's horse moved yesterday. I have been riding with her for two years, so I know her norm. And Brooke has been so perplexed about the mare's mincing steps going down hills and yesterday, her mare just used her hind end so well on the hills and extended her hind legs at the trot and had such spring in her step that she just exuded happiness. I still cannot stop smiling! What fun to be validated!

Terry

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----- Original Message -----
From: Molly & Doug Covert
To: hillview@springfield-sanborn.net
Sent: Monday, November 22, 2004 12:46 PM
Subject: Good news - long and not in need of your immediate attention! :)

Hi Cathy!

Just a quick hello and thank you. Being a Monday I thought you might like some good news to start off your week.

I purchased an Am-Flex black stitchdown saddle from you almost a year ago for my young Walker. He had hollows behind his shoulders and I was having some trouble finding a short saddle with enough flair to accommodate his "scopey" front end. This saddle was intended to be used mainly for pleasure with my eye on competitive trail riding. Well...after spending all spring and summer conditioning and preparing, we entered our first ride on our own in October.

With the intent of entering to see if Nemo and I were cut out for such an event, we were pleased with the outcome. Although the ride was only 20 miles, they were a fast twenty miles! The day was perfect with mild temps and low humidity. Nemo took it all in stride camping overnite in a small pen of temporary electric fence. We weighed in and got a lot of looks for the breed Nemo was and our saddle - your Am-Flex. My goals were to finish healthy and see if this type of riding was for us. We met some super people along the way. We had three hours to finish the ride and thanks to a gal more experienced than I we finished on time! The trail was quite challenging only in its surface, very rooty and rocky. My first thought was if Nemo finished with four shoes on, we'd done something right! Well, he did just that and barely broke a sweat. His typical Walker demeanor brought his pulse down well into criteria and the vets palpation was excellent - all A's. I was pleased with this as horses were pulling all around us for various things that I thought could have been preventable with sensible riding and preparation.

So, the ending to the story is an excellent one! We really like your saddle and believe the proof is in a "lot" of riding and a healthy, happy horse. This makes for a happy rider!

I've had a number of people sit in, and try my saddle. Many are intimidated by the price but I tell them that I saved money in time and effort by buying my Am-Flex. (and asking lots of questions!) I am also glad I purchased the breast plate, it has been excellent insurance on more that one ride.

I hope to make it up to see you someday while judging in MN. I just got back from our national rabbit convention in RI. Our show rabbits did fantastic and I was the only female judge selected to pick a group winner headed to best in show (similar to dog shows but only 4 group winners). On my drive home, all I could think about was getting out to ride!

Thanks again and I hope that someday our paths will cross!

Molly Covert in MI and Nemo

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----- Original Message -----
From: Kathy S Perry
To: Hill View Farms
Sent: Saturday, November 13, 2004 10:36 PM
Subject: Re: Caliente and Cutback

Hi Cathy,

...I just want to say that we are quite happy with our new saddles. You have been so wonderful to work with. Thank you for seeing all of this through with us!

Thanks again, Kathy

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OK my response will be in italics. ~Cathy

From: BB .  Hi Cathy!  Thanks so much for the response! My comments in red below!

Hi BB, Answer in bold below  ~Cathy
Hill View Farms "Proven Products for Horse and Rider"
Add this link to your favorites: www.american-flex.com
If you want a catalog or to place an order send me your address by email, phone or fax.
507-723-5937 or (866) 723-5937 toll free in US.

----- Original Message -----
From: BB
To: hillview@springfield-sanborn.net
Sent: Friday, November 12, 2004 12:31 AM
Subject: Questions for Cathy!

Hi Cathy,

BB:  I saw info on the AF saddles in the April issue of Equus, and have a couple of questions!  Under "number of tree sizes" the article indicated "one per model" and I wasn't quite sure what that means!
Cathy:  No, there are usually two some times three seat sizes for each model

BB:  Now that you have explained things, I understand better. I was talking about different tree sizes/shapes for the horse, but you don't measure the horse, you select a tree for size and shape of the rider and depend on the flexible panels to conform to the horse.
Cathy:  yes!

BB:  I know you have started using the new Carbon trees--do they come in different "styles" for the different model of saddle (English tree versus western tree?). One question I have not been able to have answered is why the horse is not measured for saddle tree fit--especially wide vs narrow in the withers/shoulder area, flat versus dipped backs, etc.
Cathy:  The reason why is that the panels that are placed on this tree, that then they will then bend and flex to accommodate the various shapes of a horse back. The tree is for the rider and supports that rider.

BB:  Also, can you explain to me how the panels are attached to the saddle (I am not terribly mechanical or technical), and how that is done without creating pressure points?
Cathy:  The panels are multi- layered - called "progressive loading". For example, if you were to lay on the ground and I put a chair on your back and sat in it. You would feel the 4 legs as pokey spots. Then let us say that I put a circle piece of ply wood under each of the legs and set on the chair, those poky spots are now not so pokey on your back but you have an area that has pressure. So now let us put another circle of ply wood larger than the first under the smaller circle and sit in that chair, the pressure spot would diminish quite a bit. Now for the last step, let us tie all those individual spots together and set an entire sheet of ply wood under the larger circles and sit in that chair. Yes, my weight is the same, but I have just spread out my weight over an entire huge surface area and also the individual points of the legs have now dissipated. This is called progressive loading and that is how the mounting system works on the American-flex saddle.

BB:  Got it! Thanks--great illustration. Can you explain how the tree and saddle are connected--I can't quite tell from the pictures on the web site. How do the panels flex in three directions?
Cathy:  There is a photo of this mount on the wb site. http://www.american-flex.com/adjustable.htm
Here you can see how the panel can go in different directions.

BB:  Just thought of another question regarding tree sizes/shapes for the horse--using same illustration, if you try to put a chair with very wide legs on my back, but the legs go completely over my back, not touching my back and rest instead on the ground, or a chair with very narrow legs, that sit right on top of the middle of my back, would that not affect your position sitting in the chair, and the position of the chair on/over my back?
Cathy:  This is then the position of the rider. Yes that is why there are different trees, to position the rider on the horses back.

BB:  Additional question--how is the AF different than other flexible panel saddles on the market, and why/how do these differences make it a better saddle?
Cathy:  First: just like the "other" delrin panel saddles, American-Flex uses, Leather, wood- if a wood saddle tree, and Delrin. This is the only similarity. How the panels are tiered, shaped, cut, thickness of each layer and how they are mounted is what sets the saddles apart.

Cathy:  I personally have experience with the "others" out there and I put our name on the American-flex saddle, for the company service, quality, construction, ease of fit, and the versatility from going to horse to horse without a lot of messing around with the saddle.

Cathy:  You can also, look at how the manufacture sell their product. American-Flex is a MONEY back test policy for customer satisfaction. - using the REAL saddle not a test one. THAT tells the customer that the company has complete confidence in their product.

BB:  I have recently started doing Sports Massage (Maegher's work) on my horses with great success and I totally believe in it!
Cathy:  That to me is so rewarding and so healing. A big hug.

BB:  I also currently have the most comfortable dressage saddle for me, with a wide, flat place for my sit-bones and seat, and am looking for something equally as comfortable for me and of course, for the horse. I find that a narrow twist, and a rise in the pommel area wreck havoc with me--my pommel is very very low, and the saddle has a wide twist--it's made specifically with a woman's anatomy in mind. But, I now have an assymetrical horse and the saddle does not fit either of my two horses so I am interested in a flexible panel saddle to fit the horses better, especially my younger one. He has lost weight (dieting worked!), and I think the fat made the saddle fit better.
Cathy:  Yes, you see how horses change shape so fast. It can drive a person crazy.

BB:  So this saddle can go from one horse to another without any adjustment because the panels flex that much? How about from a very short-backed Arab to a MFT with a nice back lenght (not long, but certainly not short) to a VERY short-backed Kentucky Mtn. Horse? How difficult is it to adjust the saddle to each horse? I notice that there are not a lot of distributors/saddle fitters in California--is it necessary/advisable to use one? Do the shorter back require shorter panels and shorter trees/smaller seat sizes?
Cathy:  YES that is what I'm telling you!! Same saddle for most all horses. The panels (if larger) for a large horse will not fit a small horse - you are right. Then the if the same rider rides a small horse using a saddle with shorter panels, just how is that same weight being concentrated? The pounds per square inch have just increased and that is NOT what we want to do. We need a LARGE surface area to maximize rider weight distribution.

Cathy:  That is why the Am-F panels are made the way they are, in length, with layers, various thickness, and strategically cut, to maximize this distribution. Regardless of the horse's size, the weight from the same rider will be distributed the same. Now, if the rider needs a LARGE saddle due to their personal size, then that rider would not be - or should not be riding a 800 lb small horse with that short back. For they are over mounted. So the size of the actual animal will limit the larger sized panel saddles - but also remember the reverse, if that rider has a small non-paneled or inferior panel saddle, just think of the pounds per square inch that they are putting on their horses back!! YEOW!

Cathy:  The hardest part in fitting the American-Flex saddle, is getting the right girth size! That is from personal experience.

BB:  So, to sum up, I am asking about tree sizes/shapes for the horse, and seat sizes and shape for me. I do competitive trail, so need something secure for the really steep mountains here in California! I also am learning some classical dressage and do not want a horned western saddle! (Those number bibs get caught on the horn all too easily--it's no fun getting off with it caught around the horn!).
Cathy:  I'm with you on that one! The saddles to consider is the Endurance lite - no extra padding, and the UK Dressage with the trail blocking would be a good first step in testing saddles.

BB:  I notice that several of your testimonial letters feature the cutback--is that a good model for endurance/distance trail riding, and if so, why?
Cathy:  At a higher rate of speed with the low pummel, the rider can lean over going under branches or for jumping and if the horse stumbles - the rider will not get impaled. Also the blocking is right there for the riders knee. It will stop you cold. You can really stay on well. EXCELLENT.

BB:  What does the trail blocking consist of--both thigh and calf blocks, and is there any flexibility in where they are located? Are they permanent or moveable? The Endurance Lite caught my eye as well--I like the absence of the fenders. Why do you suggest no extra padding?
Cathy:  The Trail blocking is the blocking that goes onto the UK series of saddles and it is Velcro'ed on, so you can change the position, remove or change it. Only the Jumping saddle UKCT will have the option of the rear calf blocking. On the other models of Am-F saddles is the blocking fixed. Extra padding in the seat is for three things. Making the seat smaller, achieving a narrower twist and if the rider has a sciatic nerve or bony ishium bones.

BB:  This is not the best time of year for saddle testing--seems we are in for an early and wet winter--it's already started with several storms!
Cathy:  I can give you a longer test ride allowance

BB:  I have heard such wonderful things about you and your business--how wonderful you were able to get your husband and family to share in your love of horses and riding. I have a granddaughter who rode on her second birthday--she had loved just sitting on the horses for several month--and she loved the movement even more, and didn't want to stop! She'll be three in March.
Cathy:  Way to go! Start them when they are young, but you have to have eyes in the back of your head and use that 6th sense. Think SAFETY all the time! Young horses and young kids are an accident looking for a place to happen. And it is just a matter of time before they both will have one, just pray that it is not that bad. My kids ware those "bad owies" as a badge of honor they make great camp fire stories later in life.

BB:  That is the scary part for me--the concern about her getting hurt. Almost would be good to teach them to fall off the right way--then when it happens, it is no big deal. We will just take it really slow. I think the child really has to have that ingrained or inborn desire to ride, or they can get permanently discouraged when the inevitable happens. I know adults who are afraid of horses because of a bad experience earlier in life, and those that have had really serious accidents and still "live to ride"--I put myself in the second category, tho mine was only 12 years ago!
Cathy:  YEP - I tell my new riders that 5 things WILL happen and if they embrace each one then they are a true equestrian. They are: 1) you will fall off. 2) you will get kicked. 3) You will be bitten. 4) You will be bucked off. 5) You will be stepped on.

Cathy:  :-)

BB:  Thanks again, Cathy! Are we keeping count of the number of questions? I may exceed 100!
Cathy:  No Problem

Thanks, Cathy
BB

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----- Original Message -----
From: Mara Liepa
To: hillview@springfield-sanborn.net
Sent: Tuesday, November 09, 2004 7:35 AM
Subject: custom fly wisk?

Hi Cathy.

Mark and I visited you in Springfield last spring and got a Versatile from you. (We loved your place.) My big (fat) q-horse loves the saddle - he moves out so nice now and easily breaks into a canter, whereas before it was a struggle to get him out of a quirky-jog he'd do. I did go to a clinic a few months ago, and unfortunately, the clinician thought that the flex panel saddles (in general) were bad for the horses because of the pressure points at the locations where the panels connect to the sockets, and she straight out said don't get one (and told me to get rid of it). However, I won't. I don't agree with her, and Dakota loves it.

Now, on to new business. I saw that you now have a hand-made fly wisk in your catalog. Would the maker of those be agreeable to using material supplied to him/her? Here's the details: a friend put her horse down (many years ago now) but saved his tail. She has been hoping to make a fly wisk out of it, but has never found anyone who is willing to do it. Would this be something your supplier could do? Does the supplier make other horse hair products (belts, bracelets)?

Mara E. Liepa

Hi Mara,

I tried calling twice and left a message. So I will answer your email here and try later to get a hold of you.  I remember you! I'm so happy your horse is doing well. So on with the questions. As for the clinician, I hear that a lot. Unfortunately this may be a case of the following.

  • Ignorance on how the various panel saddles work
  • Having second agenda of selling their own brand of saddle or receiving a paid endorsement to sell another brand.

The first issue I can deal with and address. The second I can not.

The clinician must first know how the various brands of saddles fit to make such a comment. True some may have more pressure in certain areas than others. The clinician if they make such a statement, must be able to help the customer in performing a safety check on their equipment. As shown on my web site, some brands of saddles, when used a lot and not properly maintained can actually have pressure spots. Or the panel in the way that it is mounted, the bolt can actually come off and through the panel creating a pressure point. Fortunately this is not possible with the American-Flex saddle or with the reactor panel saddle. The only way to know if any saddle is fitting correctly is to PALPATE your horse prior to riding to establish a base line. From there the rider can ride to their hearts content. The following day palpate (you need to wait 24 hours to test for soreness, because just like us your muscles do not tell you right their condition but the day after and after). From this you can ascertain with a great deal of confidence your horses condition. Also you must listen to what your horse says to you through the non-verbal communication of ears, eyes, nostrils, teeth and ground manners. To have any clinician - regardless who they are make such broad statements is total ignorance. And we all MUST make sure we educate their ignorance.

The Second issue, I can not change. Just remember if they have a second agenda you must take their whole clinic with a grain of salt and hope that you did not pay to much to hear slanted advertising.

On to the hair... My supplier has the hair swishes assembled in Mexico. We must have a solid 1/2 inch diameter of hair that is 20 inches long. Then we can see what they can do for us. Yes, the supplier is Austin Accents and they make a variety of horsehair items.

I'll try calling you now to find out who that clinician is... but I think I may already know. I get complains each time a clinic is held.

~Cathy
Hill View Farms "Proven Products for Horse and Rider"
Add this link to your favorites: www.american-flex.com
If you want a catalog or to place an order send me your address by email, phone or fax.
507-723-5937 or (866) 723-5937 toll free in US.

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----- Original Message -----
From: Gernert, Stephanie L.
To: hillview@springfield-sanborn.net
Sent: Thursday, October 28, 2004 1:06 PM
Subject: Saddle Catalog

Hi,

I am writing to request a catalog of saddles. I have a tack shop in PA. I also own an American Flex Dressage saddle. I sometimes have people interested in saddles and I show them mine. I would love to have a catalog and information to pass along to them. I often refer them to the website. I hope you've gotten more business from it. At least maybe a few people.

THANKS!
Stephanie Gernert
Cross Road Tack Shop
595 Zinns Mill Road
Lebanon, PA 17042
717-228-2502

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----- Original Message -----
From: CANDY
To: <hillview@springfield-sanborn.net>
Sent: Tuesday, October 26, 2004 1:19 PM
Subject: Here is address for Harold & Cindy Walters

Hi, Cathy -

Harold said they just arrived there day before yesterday - they will be shut down for a month & he will e-mail me when they are ready to start work again in their new location………………….

I can't say enough nice things about Harold & Cindy - I have been exceptionally pleased at the work they do AND the service I have received from them. What nice people!

I had sent you pics of the western saddle they retrofitted me (which you used on your site). I have been super-happy with that (as has my horse). They also retrofitted my dressage saddle this year - it needs an adjustment under the cantle but when that is done I will send pics of that also. Harold has put a LOT of work in on the dressage saddle - & I really appreciate his desire to get it JUST RIGHT for me & the horse. Seems like these are a lot trickier to fit due to their having less bearing surface than the western design and less room for the panels too. I think some people might have just thrown up their hands & said "no thanks" but Harold has gone out of his way to make sure it works for me.

Gratefully,

Candy Odiorne
Star, ID (we moved recently too!)

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----- Original Message -----
From: Anne
To: Hill View Farms
Sent: Saturday, October 23, 2004 8:46 AM
Subject: RE: Snug pax slimline

Hi there

I'm writing to let you know how pleased I was with the snug pax slimline on my Italian riding holiday. It was everything you promised and more, it held more than I thought it would which was great. One of the other riders had bought a pommel bag as well, and, like me, was using it for the first time on this holiday. She didn't use it after the first day because it was a darn nuisance, flapping about and sliding down one side or the other. She's asked for the details of your product which I shall certainly send to her.

Anne Lester

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----- Original Message -----
From:  Mary
To: hillview@springfield-sanborn.net
Sent: Sunday, October 24, 2004 9:29 PM
Subject: booties for my Patriot

Hi Cathy:

I received the booties, or sox, for my saddle. Although I buy what I need and want for my horses, my friends comment that I am more conservative than a couple of them. If something is fitting and working ok, I don't replace it. SO, after I ordered the booties for my OF Patriot, I was questioning my own good judgment for spending so much -- and hoping they would fit. With some anxiety, and wondering how I was going to handle it if they didn't work, I put them on my saddle today. I am very pleased with them!! The are easy use, and fit perfectly. I just wanted to let you know that!! Thanks for your good advice.

Mary K. Church

PS: I left the shipping carton in my tack room. I was so excited at the fit, I forgot to check to see if there are washing instructions included. If not, are there any special instructions??

----- Original Message -----
From:
Hill View Farms
To: Mary
Sent: Monday, October 25, 2004 7:55 AM
Subject: Re: booties for my Patriot

Hi Mary,

I am so pleased that your are happy. As for washing we do the following. We use a fantastic product called Forever New, this is a product that all, if not most professional seamstresses have either heard of or use. It is for fine washables. We sell it for 12.00 economy size. We wash our saddle sox in regular wash - warm water and then put them in the drier on fluff dry for several minutes then remove laying flat to dry. Our saddle sox look like new and have lasted for YEARS and THOUSANDS of miles.

Enjoy!

~Cathy
Hill View Farms "Proven Products for Horse and Rider"
Add this link to your favorites:
www.american-flex.com
If you want a catalog or to place an order send me your address by email, phone or fax.
507-723-5937 or (866) 723-5937 toll free in US.

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----- Original Message ----
From:  Laura
To: Hill View Farms
Sent: Friday, October 15, 2004 8:05 AM
Subject: Re: toe stoppers

Thanks Cathy for your quick reply. I will put in an order as soon as I figure out how many and what size we need. I am just waiting on the arrival of some new saddles.

Thanks again. By the way you guys carry my ultimate fantasy saddle (your western Montana) Is it true that your saddle will fit almost any size horse without too much adjustment? We have mostly quarter horses and draft crosses.

Laura

----- Original Message -----
From: Hill View Farms
To: laura
Sent: Friday, October 15, 2004 8:33 AM
Subject: Re: toe stoppers

Hi Laura,

Yes, the Montana and the other Am-F saddle will fit nearly ALL horses with VERY little - if at all adjusting. The biggest adjustment is the girth size. The same saddle will fit a horse that takes a 20 inch girth up to the largest girth of 54 (and remember that is with dropped rigging -long billets). These saddles consistently amaze even me.

I will look for your up coming toe stopper order.

:-)

~Cathy
Hill View Farms "Proven Products for Horse and Rider"
Add this link to your favorites: www.american-flex.com
If you want a catalog or to place an order send me your address by email, phone or fax.
507-723-5937 or (866) 723-5937 toll free in US.

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----- Original Message -----
From: Jenneane Jansen
To: 'hillview@springfield-sanborn.net'
Sent: Thursday, October 07, 2004 7:55 PM
Subject: Endorsement

Hello Cathy,

I got the 2005 catalog today and decided that, since I wouldn't likely be in the market for much equipment this year, I would put it in my new barn's office for other people to see and order from. I've moved my horse into a barn that specializes in "natural" horsemanship (we have one Monty Roberts trained trainer, and one Parelli trainer, as well as a "natural" horsemanship-friendly dressage trainer). There are a HUGE number of horses there (60 or more?) and lots and lots of people just trail ride. Most people ride in just a halter. I thought you and your product lines would be a good match for them.

And just in case they've never heard of you, I added the attached letter to the front of the catalog. Hope all is well with you.
Sincerely,

Jenneane Jansen   

October 8, 2004

Folks,                

This is a barn full of people who obviously place a very high priority on their horses’ comfort. There are a lot of companies out there making products that purport to make horses more comfortable. Hill View Farms sells products from several of those companies.

In my experience, it isn’t the products that make the difference. It’s the people behind them. And that’s why I want to recommend Hill View Farms. Cathy Tauer and her husband are incredible people. Their family (humans, horses, dogs and cats) would fit in very well with the families I’ve had the pleasure of meeting here. And they really test their products thoroughly, as the photos in their catalog show.

Here’s a little story that explains why I am such a huge fan of Hill View Farms. I bought my Ortho-Flex saddle from a tack shop that didn’t tell me that it had lost its distributorship of Ortho-Flex saddles. So when I eventually discovered that the saddle didn’t actually fit my horse the way it was supposed to, the tack shop wouldn’t help me work with the company to make it fit. Depressed that I had a fairly expensive saddle (the second brand-spanking-new saddle that I had tried) that didn’t fit, I went to an auction looking for yet another saddle, and happened to bump into Cathy, who was there selling a bunch of Ortho-Flexes at the time. I asked Cathy some questions. And, as anyone who ever meets Cathy could tell you: once you get her talking, she doesn’t stop. (Mind you, this is from me; so that’s a classic case of the pot calling the kettle black.)

Cathy was appalled that my Ortho-Flex wasn’t fitting. And she therefore set out on a mission to make it fit, despite the fact that she didn’t sell the thing to me. She actually came out to my barn (a several hour drive for her), checked to see why it wasn’t fitting and how it might be modified to fit. She then transported the saddle to the Ortho-Flex factory in Kansas or Missouri (wherever it was) when next she traveled there. The company modified it according to her recommendations. And she then brought the saddle back up to my barn and made sure that it fit my horse. In the process, she swapped out my girth, stirrups and stirrup leathers because they were from an old model and not as good as the new stuff. She did all of this at no charge. I couldn’t talk her into letting me pay for anything.

So if you want to deal with a really fantastic saleswoman, by all means, call Hill View Farms. Regardless of the product line they are selling, you will not be disappointed. I guarantee it.

Sincerely,

Jenneane Jansen

(Tie Creek Desirea’s mom)

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----- Original Message -----
From: "Greg Biske"
To: <hillview@springfield-sanborn.net
Sent: Thursday, October 07, 2004 10:39 AM
Subject: Saddling DVD

HI
I just wanted to to let you know I received the saddling DVD that I ordered and enjoyed very much ! My instructors mouth dropped when she saw me saddle up before class !
Thank you so much !
Greg Biske

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----- Original Message -----
From: "Jane J Larrimore"
To: <
hillview@springfield-sanborn.net
Sent: Thursday, September 30, 2004 10:08 AM
Subject: American-Flex Saddle

Hi Cathy,

Sorry it has taken me so long to write this e:mail but the more time I spend in my American-Flex Endurance Saddle the better I like it. First of all I fell in love with your saddle after setting in it at the Endurance Convention in Chattanooga, Tenn., but could not part with that much money for a saddle at the time, as I had just had a guy in Texas custom make me a saddle to fit my 16 hand 1/2 Arab 1/2 App, 1200 pound gelding. The saddle fit him great, but I had to make myself ride in it. He has a wide back and the tree was custom made for him and it was just splitting me open. As long as I posted all the time I was fine, but if I had to set in the saddle for any period of time it was torture. I recently purchased a 2 yr old 1/2 Arab 1/2 quarter horse and I knew he would never make the giant that I own now, which also meant that my custom made saddle would not fit him either. Then began my dilemma on what saddle to purchase. I first ordered a Sommer Oakfield, the saddle was beautiful but something about the way it rode just wasn't right, so back it went. So I called you and we talked about my problems and you mentioned the markdown saddles on your web site. That got my attention. So the decision was made to purchase an American-Flex Saddle. You were a great help. Sending me the saddle on a trail period was great because even though it was wonderful when I sat in it at the convention, nothing is like actually putting miles in the actual saddle you will be riding in. I really put it to the test. I received the saddle on Friday, rode in it on Saturday and went to a 50-mile endurance ride the following weekend. No problems in the vet check and I even had a horse chiropractor check his back and everything was great. So another happy customer - horse is happy and the rider is even happier. I do have a couple of thing I would like to see American-Flex correct as they improve on there saddles.

1. On the adjustable rigging I had to turn my Conway buckles over because they dug into my leg and they also would hang on the fender straps from the underside.

Yes, I hear you. Good news, on all models made 2003 and on all the saddles come now with a protective leg flap! If you need I can send you a set at no charge to put on. But I too on one of our saddles, just turned that Conway over and all is happy.

2. Due to the placement of the adjustable rigging the cinch straps and the lower ring get a lot of wear where they go over the ring. This seems to be caused by the bulk of the fender straps from the underneath side. Since I do a lot of training rides getting ready for endurance rides, I put a lot of miles on a saddle. Any movement in the leg whether you are moving your leg for a cue or getting out of the way of a tree the bottom of the fender adjustments rub on the lower cinch ring and they will have to be replace sooner than they should. I was also having trouble with the upper ring to the front of the saddle sticking out so far that it was pressing on the front of the fender and leaving an indentation in the fender. I tried shifting the location of the stirrups but they keep coming back to the same place. I have also tried different location for the adjustable rigging and that was no help either. I have given up on that.

You can fix this too. Rotate your fender around the bar of the saddle, so that the Blevins buckle is lower than the ring. If your leather is broke in, it will try to move back, so to keep it in this position until the new spot is broke in do the following. At the top of the fender, where the strap goes over the bar, take some electrical tape and wrap that closed, as you put new weight in this position, your leather will get broke into this new spot and you will be good to go. I have had this concern on all makes of saddles from all different manufactures.

3. On the fender itself where the actual stirrup hangs, it needs to be made where it will fit a standard 2" endurance stirrup. The strap where the Blevins buckles attaches is 2" but the top part of the fender where all the pretty tooling is, is some odd ball size that does not fit any standard "2" or "3" stirrup. I just hated to cut the outside leather fender down on a saddle I paid this much money for, but I am going to have to do this so my special 2" "Specialized Stirrups" will fit this saddle. I wear a size 11 shoe and the "Specialized Stirrups are taller than the e-z ride stirrups. I am less likely to get my foot hung up.

Yes, there are SO MANY different widths of fenders and so MANY different neck sizes on stirrups. I wish all manufactures would use a standard size! I deal with neck widths on stirrups from 3.5 inches to 1 inch! And every size in-between. I have all of the stirrups I sell are custom, even the easy ride. So I can get you exactly what you need. But that doesn't help if you already own your stirrups. You can have them re-worked. Call Cindy at eldorado Saddle and tack, and she will be able to get your stirrups perfect for a VERY nominal price.

I have a question. If I removed the western fenders from the endurance model saddle that I have, can they be replaced with the biothane camlock stirrup straps? If I did this, would I have a problem then with the adjustable rigging rubbing my inner thigh. Just a thought to keep from cutting on my fenders. Heaven forbid, but if I tried to sell this saddle at some point, I am afraid this might be a sticking point for someone else.

OH YES! You can do that. I have many riders do this, or will even run English leathers in. Works GREAT.

I also have received my sox's and I went with the upgrade of the merino wool panels. I was a little disappointed in the quality of the wool. For a $100 upgrade It should have been thicker. You might want to investigate the use of the woolback product like used on the toklat pads. It is very durable and launders well. After one ride the wool on the lower flap has matted and is shedding. Not sure how well it will stand up to long term use for endurance riding.

This is not at all the case with the saddle sox!! I have had mine for years and I use them HARD. There could be a flaw in the manufacturing of the material, please send the one side back that is bad to have it replaced. As for the thickness, the saddle sox are just only 1/2 thick. The American-flex easy pad only 1/4 inch thick. We do not want them thicker. A thicker pad in most cases will not perform as well under the American-flex saddles. There are MANY wonderful pads on the market. Which ever you use, make sure you can get clearance over the spine and use care if using a pad thicker than 1/2 inch.

Again, thanks for all your help, and I have a friend who is buying a cutback from you after riding in my saddle. She is Patty Gail.

Happy Trails
Jane Larrimore -Georgia

THANK YOU. I will look for you saddle sox in the mail. ~ Cathy

----- Original Message -----
From: "Jane J Larrimore"
To: "Hill View Farms" <
hillview@springfield-sanborn.net
Sent: Friday, October 01, 2004 8:54 AM
Subject: Re: American-Flex Saddle

Cathy, thanks for your quick response. I would love the protective leg flap. I have tried sliding the fender strap to different location. Part of the problem is my gelding has a big barrel (not fat but very round through the middle) and where he seems to be the widest is where everything meets. This probably causes this area to rub more than someone with a thinner bodied horse. Its is not so much the blevins buckle that rubs but the underside of the fender strap on the leather. You can only get the strap so high because of the placement of the topside of the decorative fender. Yes, there are many width necks for stirrups but I have found that 1", 2" and 3" are the most common to purchase off the shelf items for saddles. Because of the top side length of the fender itself you can only get a 1 to an 1 1/2 movement without doing major trimming on the flap. I am going to hold off sending my sox back. Where I experienced the most matting is also where my horse is the widest and that might not be a flaw in the sox. I have only used them one time and lets see if this problem continues to happen. I am off to a three day ride and I should have a better feel for what's going on.

You caution about the thickness of pads used with the American-Flex saddles. Can I use the western tacky tack pad you offer under my sox's as a protector or is this to much thickness?

Thanks again for your help. Jane Larrimore

----- Original Message -----
From: "Hill View Farms" <
hillview@springfield-sanborn.net
To: "Jane J Larrimore" <
JJLarrimore@armstrong.com
Sent: Friday, October 01, 2004 9:32 AM
Subject: Re: American-Flex Saddle

Hi Jane,

I'll get those flaps off to you with some photo's on how to attach them. I will get the photo's of this flap and then print them off - Monday at the latest. I will try to get this done quickly so I can get them off to you in the mail by Tuesday. I'm leaving now for the weekend riding.

I understand what you are saying on the fender, you need the fender itself shorter. Yes - that can be an issue. You are limited. The only solution would be to strip off the fender from the saddle tree, take it off of the strap - removing the rivets, cutting the top off and re-attaching using Chicago screws - not a nice thing to do but one can. I do have some customers that just order shorter fenders (an idea). I personally think that after you get the protective flap, you may consider using the biothane leathers.

Yes, you can use the tacky tack, that will be fine, just make sure to draw up that pad so not to bind the spine. As for the sox, there just may be more dirt and hair in that area, due to more contact or movement. Keep me posted. And I'll get that slide flap out to you. ASAP.

~Cathy
Hill View Farms "Proven Products for Horse and Rider"

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9/9/04
Re-written from hand written letter.

Cathy, I can not thank you enough for doing what you do.  I have been struggling with trying to find a saddle to fit my 7 year old T-bred since I got him as a 2 yr. old.  I finally found it! He has an even sweat mark!  I can't believe it.  He is going better as well.  I had my 1st lesson in the classic and for the first time, he was balanced, collected and happy on his left side (both of our 3 weak sides).  It was a blessing to find the article in equus on alternative saddles and after researching all of them I found your website and it sold me, and after talking to you I was sure this was the brand of saddle for me.  Anyway I just wanted to let you know how much I appreciate your passion for making horses comfortable.  Enclosed is a check for the extra pad and girth.  I am sending the 40" back to exchange for a 36".  Hopefully in a yu3ar I will be able to get the Swain CT I originally wanted, but for now I want to concentrate on dressage so our jumping will be better when I get back to it. Thanks for everything!

E. Jones DVM , Alabama

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----- Original Message -----
From: julie
To: hillview@springfield-sanborn.net
Sent: Sunday, August 15, 2004 6:44 PM
Subject: Re: saddles
Thank you for calling. I was probably over worried but I would have hated to find out to late that I need a new saddle or something. I LOVE my saddle. It fits my guy perfectly. I am thinking of buying some saddle sox to go with it so I don't have to worry about adjusting the pad.
Julie Lane

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----- Original Message -----
From: lei
To: hillview@springfield-sanborn.net
Sent: Wednesday, July 28, 2004 10:33 AM
Subject: Lei in Virginia

Hey there!

Couple of questions. Will American Flex make the Grand Prix jumping on a special order basis. how long to make it? I want a brown one to show in hunters and need another in the barn.

Also, would like to try the Cutback and the Grand Premier as they look interesting. Send me the info on dealership too, I am getting to a point I might be able to do it.

Lei

One of the Friesians I'm training in your American Flex saddles...

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----- Original Message -----
From: monica
To: hillview@springfield-sanborn.net
Sent: Wednesday, July 21, 2004 9:55 AM
Subject: Cutback performed awesome!

Cathy,

I thought you might want to know how well the Cutback performed on my first endurance ride.

My horse came through like a dream and was judged for 'Best Condition' with the top ten riders. The thing that I found amazing is how many horses were eliminated because of sore backs. These horse completed ahead of me, but at least three of them looked like they had been put through a ringer.

My Arab mare, Holly, got A's and one A+ on all of her vet checks including the BC vet check. She got the A+ for her attitude or free way of moving at the end of the ride. She trotted out for the vet like an Afghan hound at a dog show, head high, tail up, and proud of herself. The vet was so impressed with how her back came out of the ride he asked about the saddle, so I showed it to him.

It was sad to see so many people upset and one who actually yelled at the vet, denying that her horse had a sore back. But, it was obvious to all of us waiting in line that when the horse was palpated on the back, he really hurt. I have no doubt whatsoever that my Cutback saddle along with good conditioning was the reason my mare did so well. I wanted to tell the woman about the saddle, but decided it was a bad time..( : Many people did ask about the saddle though and I showed it like I was a salesman.

Thank-you for having such a wonderful product and your customer service.

Monica

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----- Original Message -----
From: "terry banister"
To: <hillview@springfield-sanborn.net
Sent: Friday, July 09, 2004 7:51 PM
Subject: Another saddle with Carbon Fiber tree

I was checking out Collin Dangaard's Australian saddle website to see how much I paid for the Supreme Poley saddle that I sold to my girlfriend, and noticed his blurb on the "Southern Cross Enduro" saddle says it has a carbon fiber tree! His new Skyrider Poley ($695) is now advertised in Trail Rider magazine (doesn't show up on his website) but it says it only weighs 10 pounds, so that one probably also has Carbon Fiber tree. Interesting. He wanted me to test that saddle (I only live 1/2 hour away) but he was waiting for the special "space-age material tree" to be completed, and as the weeks turned into months, I started trying other saddles, and you know what happened when I tried the AF Cutback! So I told Collin that I really believed in flexible-panel saddles, and he should consider mounting his saddles on flexible panels. His reply was that they don't work, or else they would have been used thousands of years ago. (I don't think Atilla The Hun had the technology, but I didn't argue with him) Now in looking at the ad for his Skyrider Poley, it says "Easy access to panels to fine-tune the fit" And I swear it looks like flex panels!

RESPONSE

----- Original Message -----
From: "American Saddles" <340061491429-0001@t-online.de
To: "Hill View Farms" <hillview@springfield-sanborn.net
Sent: Sunday, July 11, 2004 9:49 AM
Subject: Re: Another saddle with Carbon Fiber tree

OK, some points:

If we all would work and think like Mr. Collin, there would be no development, no forward-moving and we would still sit on trees and throwing coconuts. The earth would still be a flat disc and nobody had ever the idea that a wheel can roll.

Carbon: Maybe there will be a tree maker who is covering his wooden tree with carbon. That’s no big deal, we started this three years ago for the first acceptance-test of carbon.

But I’m sure there is no one who has the technology and know-how to make a full carbon-tree with foam inside like we are able to produce. Since the news were broadcasted that we are changing our trees to this technology we had several inquiries from saddle- and treemakers that we should sell them trees. I know how much time, effort, sweat, blood and money it cost to develop these kind of trees. I don’t believe that there is by now anyone else outside who did this or will do this in the next two or three years.

By the way: A saddle with retail of $ 695,- can’t carry a carbon-tree. For this price you can't get a quality saddle, anyway what tree is used.

Flexible panels: Yes, sure there are many flexible panels outside what looks at the first view like a panel-system. But they are only flexing, not conforming to the horse’s shape and not distributing the weight over the full panel-area. All of these saddles are ridden on the rigid tree, nothing else.

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----- Original Message -----
From: Trish
To: Hill View Farms
Sent: Monday, June 28, 2004 12:22 PM
Subject: Tush Cush

Hi Cathy,

Have been enjoying my saddle so much...you were right on the money when you recommended the cutback. The security is fantastic and the comfort matchless. Thanks so much for the apple treats you sent with Linda's saddle...Starri and Jasper have been enjoying them very much! I'm the one who asked a million and one questions and then my riding partner ordered one of your saddles too. There are others out here in CA who are very interested as well and I have directed them to your website which is chock full of good info.

I am interested in ordering the Tush Cush and leather comforters in black. Will the tush cush fit on the cutback saddle?

Hope you have been enjoying yourself riding. We were in Minnesota the first weekend in June (Duluth) and the weather was so changeable...pouring rain in the 40's on Saturday, sunny and in the 80's on Sunday, lightning bolt thunderstorms and 40 when we left Duluth and 80 by the time we reached the airport in Minneapolis on Monday!

Trish

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----- Original Message -----
From: "Reed Nielsen"
To: <hillview@springfield-sanborn.net>
Sent: Thursday, June 24, 2004 11:53 PM
Subject: Shark fin withers

Hi Cathy!

Sorry I did not call you back today. We spoke about my Walker with the shark fin withers, as you so aptly called it, and the Caliente that my husband already has. I raised the front mounts with the special allen wrench, and as you told me, the saddle is now fitting much better - it isn't contacting his withers at all. Man, what a relief! I was getting so frustrated trying to fit this wonderful buddy of mine for a year now.

So I would like to go ahead and order the same saddle, the Caliente, with extra padded seat, 16 inches. I like the stirrups that came with my husbands' saddle.  I will call you tomorrow to finalize details. Did I read something about lay-away on your website? If that is available I'm interested.  Anywho, I just want to thank you for your help today over the phone. Much appreciated.

Talk to ya soon,

Cindy Nielsen

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----- Original Message -----
From: Hill View Farms
To: Wendy Harris
Sent: Thursday, June 24, 2004 12:08 PM
Subject: Re: Endurance Saddle
Hi Wendy, I will call you... I'm smiling and wish I could give you and your horse a big hug.... I too have been in your shoes and know just how you feel.
Yes, the endurance saddle can come all black.
:-)
~Cathy
Hill View Farms "Proven Products for Horse and Rider"

----- Original Message -----
From: Wendy Harris
To: hillview@springfield-sanborn.net
Sent: Thursday, June 24, 2004 11:06 AM
Subject: Endurance Saddle
Hi Cathy,

My name is Wendy Harris, I live near Grand Rapids, Michigan. I have a 16’ 2 hand very big Quarter Horse that seems to be forever changing shape on me – thus my quest to find a saddle that fits him. I currently ride in a Tucker Endurance saddle and have had issues with it ever since I bought it. Its comfortable for me, but continually leaves dry spots here and there on Bo. In the last month or so every time I go to saddle him he tries to run away from me, bite me etc. All sure signs that he’s not a happy camper about his saddle.
I did a demo on a treeless saddle and it wasn’t for me. To much pressure on my hips and it rocked sideways on him constantly. A good friend of mine rides in a American Flex Endurance Lite and loves it. She’s an absolute advocate of your saddles and told me I should considering purchasing one.
I’ve been on your web-site looking along with talking to others on Ridecamp (Endurance.net) and Terry Bannister told me to contact you.
I’m very nervous to purchase another saddle that won’t fit. This would be my 5th purchase and my husband is starting to frown at me even at the mention of the word
J
Anyways…..I’d like more information on how you go about properly fitting a horse for a saddle. As mentioned earlier, Bo is very tall, and very wide at the withers with high withers. He has a slight slope from withers to croop. I’m interested in the Endurance Saddle but would like if it came in all black. Is that an option?

Thanks for your time – sincerely appreciate it.
Wendy Harris

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----- Original Message -----
From: "Masoner, Denise E.
To: "'Hill View Farms'" <hillview@springfield-sanborn.net>
Sent: Wednesday, June 23, 2004 7:59 AM
Subject: RE: order

Thanks Cathy!
PS I'm attaching a picture from last weekend's Zumbro ride. Angus-black is in Gary's Versatile, Isabeau-buckskin is in my black Versatile (with a western-stitched breast collar), and Beau (Charyl Dutton Gibbs horse) is the bay next to the buckskin in the ?reining Am. Flex. Thought you'd enjoy the picture. Note Isabeau's snazzy braid with the Rose conditioner in it.
Denise Masoner

 

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----- Original Message -----
From: Monica
To: hillview@springfield-sanborn.net
Sent: Wednesday, June 16, 2004 12:26 PM
Subject: Hi Cathy

I need to order a neoprene girth. I saw you had some on sale, but I'm not sure which one will fit my horse. The girth you sent me with my saddle is the correct size, but I don't see the size on it. I need it for the cutback saddle, so an english girth is the type I need. I was wondering if you could look up my order and check the size girth on that, and then figure out what size neoprene I need. If the neoprene is a little shorter that will be ok. Call and I will give my credit card info.

thanks,
Monica Quinn

P.S. My cutback is without a doubt the best saddle I have ever ridden in.

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This email is from a customer to The Authorized Rebuild and Repair Center for Hill View Farms. They are FANTASTIC for repairing and rebuilding all manufactures saddles and tack!!

----- Original Message -----
From: Al Anderson
To: hrwalt@inter-linc.net
Sent: Tuesday, June 01, 2004 8:45 PM
Subject: (no subject)

Hey you two !!!

I have over 20 hours in my tempe-all-around that you two fitted with the built-up stitch down seat. All is well. I'm sure glad you two could make it right for me. Thank you both for taking on the project. Great job !!

Al Anderson

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----- Original Message -----
From: CORA Baulke
To: hillview@springfield-sanborn.net
Sent: Tuesday, May 25, 2004 10:30 AM
Subject: Got the saddle! E-mail change AGAIN

Hi Cathy, this has to be quick as I am at work. Got the saddle and it's beautiful!!! More about that later!!

Thanks for all your help! I'll probably be calling soon with some questions, but in the meantime, the saddle fits Muffin well, and for the first time, she didn't buck on the longe line at the canter when under saddle! Can't wait to try it out some more today.

Right now it's perfectly OK to e-mail or phone me here at work:

Cora Baulke,

----- Original Message -----
From: Cora
To: hillview@springfield-sanborn.net
Sent: Tuesday, June 15, 2004 3:57 PM
Subject: 17" Shotgun Update

Hi, Cathy - I finally got to ride several times with the saddle (the first couple of weeks I had it, there was nothing but RAIN here and I was scared to expose it to the weather in case I was going to send it back!!)

I obviously want it! I've decided to keep both the 34'" neoprene and the 36" western leather contoured girths and return the 30" American-Flex soft touch that you sent along as a sample. I believe I'm due a refund for it, right? (or maybe a comparably priced accessory - any suggestions?)

Thanks for helping me find a saddle solution for my big, round barrelled, mutton withered, short backed, very cinchy Percheron/cross mare. She now calmly stands to be saddled and appears to feel comfortable when ridden. I also am glad that, after this $$ initial investment, I should be set to ride not only her but other horses with this nice saddle for a long, long, time.

Best wishes, Cora Baulke

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----- Original Message -----
From: PAT
To:
hillview@springfield-sanborn.net
Sent: Tuesday, May 25, 2004 4:56 PM
Subject: Free Catalog

Would it be possible to have one sent to me? A friend of mine just purchased a Shotgun. Wow. What an awesome saddle. And she said the customer service is exceptional.

Pat Wagner
Thank you!

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----- Original Message -----
From: liz
To: hillview@springfield-sanborn.net
Sent: Saturday, May 15, 2004 6:06 PM
Subject: (no subject)

Cathy:
An Ortho-flex dealer advised me that American Flex was having some problems with their saddles and when a person had a problem, and the saddle was still under warranty, the onwer had to ship the saddle to Germany and pay all costs to and from. Is that true?

Also, if I redid the OF panels to American Flex ones, would the OF booties still fit correctly? There isn't any difference in fitting the horse is there with the new panels?

Thanks Liz Devlin

----- Original Message -----
From: Hill View Farms
To: Liz
Cc: Harold & Cindy Walters ; Cindy Walters 2 ; AM- Kai
Sent: Monday, May 17, 2004 7:50 PM
Subject: Re: (no subject)

Hi Liz,

I've copied in Germany and our repair department in Missouri, so they can hear this rumor as well.

NO is the answer! It is so poor that other manufactures or their dealers have to run down other companies as to scare customers so they can get business. It is unfortunate that they can not stand on their products own merits to sell their product.

I know of only one saddle ever sent to Germany, from another dealer to have it inspected. The customer said that the leather was falling off and the saddle did not sit right so that the saddle was faulty and wanted a new one. With this odd allegation, Germany wanted to see the saddle (as is standard operating procedure on "ODD" allegations) and paid to have the dealer send it in. (that dealer is no long in business). Well upon inspection, Germany called the customer - who was trying to pull a fast one off on Germany. They told a bold face lie to Germany to get a new saddle. Apparently horse ran off under some low branches under a tree and ripped the saddle off or apart which tore the leather and also cracked the saddles tree. This incident was not under warrantee and happened 4 years ago or so. At any rate a long time ago and I do not know the final out come. I do know that the customer did not pay the shipping of the saddle to Germany but I do not know if they had to pay to get it back.

For the record I have NEVER dealt with a more honest and credible company and believe me I have dealt with MANY manufacturers.

Who was this O-F dealer? Germany will want to report this incident to the home office of Ortho-flex so the president can follow up on his end. No company wants shitty dealers.

For your second question, will the booties fit? They may but it depends upon what saddle you are changing. All of ours fit but I do know of others that did not.

~Cathy
Hill View Farms "Proven Products for Horse and Rider"
Add this link to your favorites:
www.american-flex.com
If you want a catalogue, send me your address or call (507) 723-5937

----- Original Message -----
From: Liz
To: hillview@springfield-sanborn.net
Sent: Monday, May 17, 2004 4:24 PM
Subject: Re: (no subject)

Hey Cathy:
I really don't want to say at this time. I will be honest with you, I thought the AF sounded great and then I read that and thought why bother. I know I should have investigated more. I think I will upgrade my panels though.

Another question comes to mind...I am a fat woman (200 pounds) and did read somewhere that flexible panels (regardless of the saddle maker) don't hold up long with overweight riders. Is that true??

Liz

----- Original Message -----
From: Hill View Farms
To: Liz
Cc: Harold & Cindy Walters ; Cindy Walters 2 ; AM- Kai
Sent: Monday, May 17, 2004 7:50 PM
Subject: Re: (no subject)

I have never heard of the panels wearing out with heavier weight, only due to lack of care. The panels for the larger saddles are built larger to accommodate this greater weight. A rider must select the correct size saddle to insure the correct size panel for their weight. But technically that maybe possible due to the greater forces moving in the rear of the panel or so I would think, especially if they should be in a size larger saddle with the larger panels but then choose to be squashed into a smaller saddle that would not have the panel design for their weight. In any case, one must take care to keep the rear mounts greased with white lithium as per the manufactures instructions.

As for that dealer, we always call and confront any allegations directly with the president of the company and dealer who represents them. No one wants anyone to be slandering another's product. We want the industry to be clean and honest. We all sell products based on the products merits. So if we want to clean up this industry, we must address those individuals directly who use scare tactics to intimidate customers. As an industry we can not allow that to keep happening.

Any more questions please feel free to keep asking

:-)

~Cathy
Hill View Farms "Proven Products for Horse and Rider"
Add this link to your favorites: www.american-flex.com
If you want a catalogue, send me your address or call (507) 723-5937

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In BOLD below
Cathy
----- Original Message -----
From: trish
To: Hill View Farms

Sent: Saturday, May 15, 2004 1:03 AM
Subject: Cutback saddle
Hi Cathy,
It was so nice to speak to you live yesterday - thanks for your advice with the cutback. I went for a longer ride today to test the cutback out on our trails (lots of hills) and it was great - did not slip at all. I used a thin Weatherbeeta pad underneath. I really like this saddle...I feel secure and when my horse tried to turn around quickly because he wanted to go back to the barn, I stayed right with him and felt pretty secure. I ride with another woman who rides in a Reactor Panel and we switched horses so I could feel the RP and th AF was so much more comfortable and the twist was more comfortable as well. The woman I ride with is very interested in an AF of her own and I passed my catalog onto her. She sat in the AF and just said "Oh, wow...now I know why you wanted one of these."
I do have a few more questions (maybe I'll be known as your most questioning customer (!):
too funny... but I think you and 100 others are fighting for first place. HA. but your questions are so good that I will post them on the web site.
:-)

1) We went down a particularly steep hill and while I like the knee rolls in the cutback very much, it felt odd not to have a pommel in front for more "brace" ability...do you feel a stitchback would provide that extra brace - it does not seem to have as high as a knee roll. Or the Aussie saddle?
yes, there will be more "brace" for your hand in front, but the blocking on the stitchdown or the pollies on the aussi will not offer the security that the cutback does.

2) Bolts - I can feel a harder area under my hand when I put my hand under the panel and push down on the top of the saddle where the bolts are - does this affect the horse and will it become an issue as the saddle is used and compressed? no not really, for the moving part of the horses shoulder is moving under the front of the panel area where is it softer and not under the fulcrum point where the panel attaches to the hard saddle tree.

3) When I girth my horse, the front billet is one hole higher than the back billet and the Y-rigging is angled a bit forward - should it be straight up and down like traditional billets? no. that is what is so nice about that rigging, your horse will have the saddle fitted to him and not make him fit into the set mold of a saddles rigging.

4) Girth - when you say the girth should be able to be pulled about 2" away from the horse - do you mean at the side of the girth by the elbow or in the sternal area? the girth, when the rider is in the saddle should NOT be able to be pulled more than an inch way from the horses body. You check this fit in the heart girth area, behind the elbow. BUT on some slab sided horses, those who do not have a nice spring to their rib cage, this will be looser for the pull is coming direct from the sternum. This also applies for the contoured leather girths, so do make an 1/4 or 1/2 inch allocation for this.

5) How do I get to the mounts and washers in the panel to maintain them? Do I unzip the panel covers or is it through the little holes in the panel covers? How do I get to the Delrin panel itself to oil the rear-mounts? The picture is a bit unclear. Do both the front and rear mounts need to be greased monthly? In your video, while in the tack room, you mentioned you would be going over the maintenance but I did not see it on the tape...I may have missed it, do you remember what area you were in when you went over it? The question handout I received says to grease monthly but on your website in your answer to Nancy Treadwell, you say to do it three times a season?
DO NOT unzip any covers!!!!!!!!!!!!!!!! you will grease your saddle in the front mount area a couple of times a years or more depending on how hard you ride. You grease the rear of the saddle more, again depends on how you ride. (like oil changes in a car - depends on mileage) you use white lithium grease, with a straw attachment that pushes into the spray nozzle, you shake the can of white lithium grease well, and then put this straw in-between the hard saddle tree on the bottom where the panel attaches in-between the top of the panel and the saddles tree. If you look carefully you will see a washer assembly and the white delrin of the panel, this is where you will spray the grease.

6) Lastly, I am so surprised that the warranty on both the panels and the tree is only two years...this is an expensive saddle - is there a reason the warranty is not longer, especially if the saddle will last a lifetime with proper care? Less expensive saddles I have owned have had lifetime warranties on their trees (this is not a criticism but it does surprise me). I was surprised too..YES the saddles will last a life time!!!!! But for the most part, German manufactures do not play games with warrantees...
Many - MANY companies ( and not just saddle companies) here in the USA play the warrantee game to sell product. At this time to the best of my knowlege there is no USA saddle company who has not changed hands some time in the past 10 to 20 years. - Maybe tucker has not... but they just recently acquired circle y.. or is it the other way around? So much changes in horse industry, it is hard to keep up. Anyway... a warrantee is only as good as the paper it is written on and when a company changes hands - any company, the new company is NOT liable for previous claims or promises made by the prior owners. - even with employees pensions and benefits.
Therefore Germany just goes with what is honest, they do not buy business or endorsements, they do not advertise for the most part, and they do not sell product warrantees.

Once again, Cathy, thank you for your outstanding customer service and patience. You are most welcome. I just tell the truth and tell it as I know it to be.
:-)
Cath

Trish

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----- Original Message -----
From:  Shari
To: hillview@springfield-sanborn.net
Sent: Sunday, May 09, 2004 11:00 AM
Subject: Hello Cathy

Just would like to say I love the Spanish Dressage saddle. After looking over many, many different saddles, I found this one to be the best!
Another question,,, Do you ever sell any super gentle, very well trained, level headed Peruvian Paso mares?
Shari

Hi Shari,
I've got two mares that would be wonderful, but they are not for sale at this time, they are going to have babies next spring. But they are so lovie.... If I do sell, I will post them. Are you looking to breed or ride or both, and what age person and what level of riding experience does the person who will be riding the horse have? I can keep my eyes open for you.
:-)
~Cathy    Hill View Farms "Proven Products for Horse and Rider"
PS. I'm so happy that you love your saddle... we know JUST how you feel!
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----- Original Message ----- From: Debbie Bruce To: hillview@springfield-sanborn.net Cc: real@brenderuprealtrailers.com Sent: Wednesday, May 09, 2007 1:23 PM
Subject: brenderup 

Cathy

Thanks for telling me about Brenderup trailers! My budget wouldn't allow me to get a new one from you so I looked for a used one. I found my trailer ('98 Royal) about 6 hours away from me and when I pulled it home there was some pretty bad wind and rain. I hardly noticed the wind affecting my towing (driving a Chevy Tahoe). When I stopped in the night to sleep in my truck I could feel the wind gusts shaking my parked truck. 

The Brenderup pulled so easily that I would be driving along and check to make sure it was still behind me. What a pleasant experience!

My old trailer (2-horse with dressing room) is a nightmare to pull even with sway bars, I would try to avoid major highways because the trailer has a fatal attraction to semis.

I am looking forward to riding more now that I can travel safely. And it only takes about 2 min. to hook up. No more endless backing and adjusting to get right under the hitch, I can just pick up the tongue and put it on the ball.

I needed a few new small parts from Brenderup and have gotten great advise (from Simon) and prompt shipping from the factory in Texas.

Debbie Bruce
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----- Original Message -----
From: Dawn
To: Hill View Farms
Sent: Friday, April 30, 2004 8:54 AM
Subject: RE: Invoice from HILL VIEW FARMS

Hi Cathy,  I apologize for not calling last night. When I got home, I noticed on my calendar that I am leaving for Denver next Thursday (I got my weeks crossed up in my mind), so wouldn't home for most of the trial period for the saddle. Not to mention that it's raining for the next 3 days here, so it will take another 4-5 days to dry out, and the horse came in gimpy last night (working through some pedal osteitis right now). What a mess! Would it be possible to arrange a trial after all of this is over? I return on the 10th, and hopefully the weather will be dry and the horse sound by then. I suppose I could try the saddle on my other horse, but he's not the problem child where saddle fit is concerned.:o)  Please let me know if this will be an option. Thank you for your time yesterday. Dawn

-----Original Message-----
From: Hill View Farms [mailto:hillview@springfield-sanborn.net]
Sent: Friday, April 30, 2004 9:06 AM
To: Dawn Strong
Subject: Re: Invoice from HILL VIEW FARMS

No problem,,, when you are ready to purchase and try a saddle, I'll be here. I'll take the hold off the saddle until I hear from you.
:-)   Have a great weekend, and no more rain for you all down there... send it up our way if you can. ~Cathy

----- Original Message -----
From: Dawn
To: Hill View Farms

Thanks so much. I will probably give you a call mid-May when everything settles down here. Hopefully the rain stops, too, or it falls up there.:o)
By the way....I talked to a friend of someone with an American-Flex saddle and they were sold! She said her friend told her it was the best thing that had happened to her and her horse.:o) Can't wait to try it. Thanks again,  Dawn

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Hi Nancy, In bold below.

----- Original Message -----
From: Nancy Treadwell
To: hillview@springfield-sanborn.net
Sent: Thursday, April 29, 2004 8:29 PM
Subject: saddles

I requested, and have received, your catalog. I am looking for a new saddle for my 15 year old Morgan/Quarter Horse. She stands 14.2 and has a broad back and wide withers. I ride English and have been showing Hunter/Jumper in small local shows. We are starting to change our focus of riding and I am looking for a saddle that I can ride in for the country side for Hunt or trail riding. Although my mare was not expensive (no papers), she is my "million dollar" horse and my best friend. I want a saddle that is comfortable for both of us. However, with the cost of the American-Flex, I want a saddle that may be used by different horses when I am able to purchase another horse.

Completely understood.

I have ridden in many different English Trail and Endurance saddles and am not satisfied with the fit or feel. I keep coming back to what I read about the American Flex Saddle. I also have 2 friends who are riding in an original Ortho-Flex Cutback and American-Flex Stitchdown. They love them! I have several questions....

Funny.... the cutback is what I was planning on suggesting for you to try in the prior paragraph. A great saddle!!

1) I'm in Georgia. Is there someone around that can help me fit the saddle correctly?

No, we have no dealer currently there, but the saddle comes with an awesome saddling video and I'm here nearly 24-7 but now our riding season has started and I'm gone riding every weekend Friday - Sunday, (when the kids are out of school Thursday -Sunday).  I do however return calls and emails promptly or someone here at the farm, will return calls.

2) What about maintenance of the saddle? How often do you check/repair/replace the panels and/or the rivets(?) that connect the panels to the seat?

Once a year we do a complete go over - safety check. But you should check you pad each time you ride and wash your saddle pad as needed.  At your discretion, you may spray white lithium into the saddle mounts to keep things sliding freely, this too depends on how hard you ride. We do this about three times throughout our riding season.

3) If I order a saddle, what is the return policy?

We offer a 10 day ride time, but if you need more time due to circumstances beyond your control, let me know and I'll work with you. When customers purchase 2 or even 3 to 4 saddles at a time to try, I give 20-30 days. WE WANT THE CUSTOMER to be totally happy, and the ONLY way to achieve that is when you are allowed to RIDE.

4) If I have problems, who do I call?

Us, or Eldorado Saddle and Tack another dealer or home office Germany. WE ARE ALL 100% Committed and that is why there are SO FEW dealers. That bar is very HIGH and only those who are 100% committed are allowed to sell the saddles. If not, they are quietly dismissed.

Thank you for your time to read and respond to my questions! I look forward to hearing back from you.

Sincerely, Nancy Treadwell

My Pleasure!
~Cathy Hill View Farms "Proven Products for Horse and Rider"

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----- Original Message -----
From: Julie
To: hillview@springfield-sanborn.net
Sent: Saturday, April 24, 2004 10:12 AM
Subject: (no subject)

Dear Cathy,
   This is Julie from Bakersfield, Calif. I want to let you know how much I love my American Flex saddle. My horse doesn't appear to be in pain anymore and behaves so much better. He's even beginning to put his head down more instead of hollowing his back. I guess he just had to figure out that it wouldn't hurt anymore.
   Many of the people where I board have asked about it when they see it on him (it's very pretty) and I have taken it off and explained the panel system to them. I've even had them stick their hands under it while it's on him. Hopefully some of them will be calling you. I always tell them the brand and where I purchased it. …Also, I have misplaced my adjuster tool and was wondering if I could purchase another and how much it costs.

Thanks so much for your help. Julie Lane

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----- Original Message -----
From: Monica Quinn
To: hillview@springfield-sanborn.net
Sent: Sunday, April 11, 2004 11:01 PM
Subject: more questions

Hi Cathy!!

I got my two trial saddles on Friday and wasted no time starting out. I viewed the entire video, which was excellent. Over the weekend I put the Cutback through it's paces. I was VERY impressed with the craftsmanship, the balance and comfort of the saddle. My horse totally loved it...you could tell by the way she moved and actually expressed herself under saddle. I found the saddle to be excellent at the walk, up and down hills either walking, trotting or cantering. It is incredible how balanced and workable the saddle is during hard climbs or difficult terrain..............

Monica Quinn

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----- Original Message -----
From:  Mary Jaekels
To: hillview@springfield-sanborn.net
Sent: Sunday, April 11, 2004 2:13 PM
Subject:  western breast collar

Hi Cathy, My name is Mary Jaekels and I ordered an American-flex western breast collar from you about 2 weeks ago. I received it today and I have to tell you it is absolutely beautiful! I have never come across a breast collar made of such quality. I just got home from a barrel race to find it had arrived! I can't wait to use it. Haven't tried it on yet. Got home kind of late! Looks like it should fit. I'll let you know if there are any problems. Otherwise, thanks so much and have a happy Easter! Sincerely, Mary Jaekels

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----- Original Message -----
From: "Mara Liepa"
To: <hillview@springfield-sanborn.net
Sent: Friday, April 09, 2004 7:47 AM
Subject: Hi Cathy! I love the saddle!


Hi Cathy!
I've been out twice this week on my new saddle. After a few adjustments, I'm really getting comfortable in it. The horse seems to move a lot nicer too. And people have looked at it and "oh" and "ah" -ed. .................. Also, some good news - the 38-inch girth will be too long. Right now, I’m up 4 or 5 notches on the billets. So I'm thinking maybe a 34 would be best, because some inches will come off his barrel. And I would like to get a second girth, a neoprene one. So, what would be the best way to exchange the girths? I assume you will be here for the Horse Expo. I don't see myself riding much the next two weeks, so would an exchange there be ok?

Mara Liepa

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Re-typed from letter

4/9/04
Dear Hill View Farms,  I am delighted with the construction, appearance and comfort (that word is from my horse!) of the Easy Pad I ordered in February. Now with my tax refund, I need a second pad so I can "wash and wear".

Be well,
Marilyn Geels

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----- Original Message -----
From: Joyce Smith
To: <hillview@springfield-sanborn.net>
Sent: Friday, April 02, 2004 7:06 PM
Subject: Re: Saddle and invoices
Dear Cathy:
That sounds great to me.  Sonie Rockwell said she got her saddle, and it is "really pretty."  We'll go for a ride in the hills so she can try it. The breast collar is outstanding -- I just got it today with the girth.  Thank you SO MUCH!

Joyce Smith
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From:  Brenda Jo, King of Prussia, PA (re-written by permission from hand written card.  Brenda Jo DID NOT buy a saddle through Hill View Farms, but we were here to help) 
Date Received: 4/04
Cathy,
Wanted to say "thank you" again for all the help you gave during my saddle troubles!  Enclosed are some products that use and love, just as a token of my appreciation!
Best, Brenda Jo 

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----- Original Message -----
From: Carolyn
To: Hill View Farms
Sent: Wednesday, March 31, 2004 9:05 AM
Subject: Re:

I love your saddle!!!!! The horse worked great and I felt very safe and secure and was able to concentrate on the gait…….I would like to buy another saddle for my other horse, but it is not a must have at this moment. If you have any scratched and dent sales, let me know. What a wonderful piece of equipment. I loved your tape and feel that I have met you…….Carolyn

AFTER A FEW WEEKS

----- Original Message -----
From: Carolyn
To: Hill View Farms
Sent: Thursday, April 15, 2004 7:22 PM
Subject: Re:

Not a problem. (Can you afford to pay me back $6.00?) Don't worry about. I'm sending it back to your address. It was worth it to find someone as professional as you. Love'd the article in Equus. I'll let you know what my friend wants to do about representing you as an agent. She probably is overwhelmed and won't be able to. I'm in the middle of re-zoning 275 acres in the middle of Dade County and am up to my ass in alligators. Thanks. Carolyn

----- Original Message -----
From: Hill View Farms

To: carolyn
Sent: Thursday, April 15, 2004 7:00 PM
Subject: Re:

Shoot... I figured that would happen... Can you return it and I'll reimburse you for the shipping.
~Cathy

----- Original Message -----
From: carolyn
To: Hill View Farms
Sent: Thursday, April 15, 2004 5:58 PM
Subject: Re:

I got the second saddle and it is wonderful!. You sent me a girth with the saddle and another (34") from El Dorado. What shall I do with the second girth. Carolyn

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From: Jimmy & Barb
To: hillview@springfield-sanborn.net
Sent: Sunday, March 21, 2004 8:13 AM
Subject: GREETINGS FROM ARKANSAS "THANK YOU FOR THE GREAT GIFTS"

HI CATHY & SONIA

WE THOUGHT OF YOU OFTEN DURING YOUR MANY HOURS OF TRAVEL HOME…..T H A N K Y O U FOR THE HORSE POSITIONERS, THE BICK CLEANER & CONDITIONER AND THE WONDERFUL HAY AND GRAIN FEEDER. SMOKY JO CAN TELL HIS BUDDIES HE IS GOING CAMPING "FIRST CLASS" AND SMOKY CAN TELL ALL THE OTHER HORSES THAT HIS "MOM" LOVES HIM BECAUSE SHE BOUGHT HIM AN AMER. FLEX SADDLE. WE BOTH LOVE OUR NEW SADDLE…..THANK YOU AND SONIA FOR GIVING US WONDERFUL MEMORIES……….. HAPPY TRAILS TO YOU,

JIMMY & BARB

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Hi Molly,
     I'm so happy that you all are happy and thawing out like us! Don't I know it about those stirrup hanger brackets!!!!! gerrrrrrr . But if you would like to change out the leathers so that the buckle is at the top, as in traditional saddles, you can also do that with the AM-F saddle. You have the choice of both ways, but you will have to deal with the tight bracket again.... ;-)
     No, I will not be at the Ohio show but will be at the MN horse expo... I sure would like to see a rabbit show some time... that would be cool... we use to have Angora rabbits when the girls were smaller and Hutchinson is right next door to us! IF you need a place to stay, you are welcome. :-)
~Cathy

----- Original Message -----
From: Molly
To: Hillview Farms
Sent: Tuesday, March 02, 2004 11:36 AM
Subject: Michigan Saddle

Hi Cathy!  Betcha thought I'd fallen off the face of the earth! I've just been frozen solid for the last month or so. Needless to say it has been a cold and snowy winter for us in Hudson.
     I wanted to touch base again with you and let you know that I will indeed be keeping the stitchdown. I've gotten some pretty solid riding in in the last couple weeks. I hope you've had the opportunity too! The best comparison for me was while out riding with a friend. I was on my Morgan with the Aussie saddle and she was in the AF on the Walker. We rode out about four miles and then switched horses. It really gave me the opportunity to compare the seats and leg positions on the saddles. I'd never immediately gone from one saddle to the other. (I 90% of the time ride alone) A neat way to compare.
     I have played around with the saddle/shims/leathers and I think I've gotten it all adjusted to where it needs to be for me. Nemo seems happy and we are still experimenting with the shims and his shoulder dips. I truely *hate* to cut a new piece of tack but I have cut the leathers to accomodate my short legs so I don't have triple thickness there. I have also taken a liking to the buckles on the leathers being down low by my shins. My aussie saddle is configured this way. It is just hard to break with tradition, and I do like the ease of length adjustment on leathers with traditional english arrangements. (is that confusing!?) The one thing I do wish AF would do is quick release leather bars. It is a *$%@# moving the leathers to different positions.
     I will be placing an order for a breastcollar soon along with a couple other things.   I did have a question for you though...are you attending Equine Affaire in Columbus. I thought by some chance you might have a booth there and I could save us the trouble of mailing.

     Again, it has been a pleasure working with you. You remind me that there are indeed still some people who rightfully stand behind their products 100%!

Tally Ho! Molly Covert
ps - when I get back to MN to judge, perhaps I might be able to meet you. I have been to Hutchison, St. Cloud and one other spot that escapes me! Perhaps your family would like to see a rabbit show!

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YOU ARE SO MOST WELCOME!!!!!!! I just can't believe you found a saddle that cheep!! It is like some one finding a diamond and saying... oh... just a rock...(well I guess it is...) HA!
:-)
~Cathy
Hill View Farms "Proven Products for Horse and Rider"
Add this link to your favorites: www.american-flex.com
Need a catalogue? Call 507-723-5937 or send me your address

----- Original Message -----
From: Brenda
To: Hill View Farms
Sent: Friday, February 27, 2004 7:42 PM
Subject: Thank you!!
Cathy:
I can not believe my good fortune in finding you! You are certainly a delight. I did not buy my saddle or any other item from you but you still came to my rescue. You gave so freely and patiently of your time. We just spent an hour on the phone repairing my saddle and freeing me from the predicament I had so unwittingly created. I cannot thank you enough!!  
Best, Brenda Jo P.s. please feel free to use this as a testimonial on your site.

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----- Original Message -----
From: Hill View Farms
To: Kristen
Sent: Wednesday, February 25, 2004 7:34 AM
Subject: Re: 16.5 Stitchdown demo

Hi Kristen,
Yikes!!! I'll get a pair of extra safety bands for you in the mail today! No charge.
I'm so happy that your horse is moving better. Have a great ride!!
~Cathy  Hill View Farms "Proven Products for Horse and Rider"
 

----- Original Message -----
From: Kristen
To: hillview@springfield-sanborn.net
Sent: Tuesday, February 24, 2004 7:21 PM
Subject: 16.5 Stitchdown demo
Hi Cathy -  So far the saddle is doing really well for the horse and for us. My husband’s just getting used to an English saddle and he broke the white peacock ring on the safety stirrup. Do you have a few of these white rings you could send down? I love the stirrups. If you need to charge me for them, please give me a call........   My horse’s movement down hills is much better and he is stumbling much less. He is staying in gait much better too. We’re going to try going up hills some more this week. Saddle contact looks nice and even.   I appreciate the quick service. Thanks again, Kristen Colwell .... SD

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Hill View Farms riding and pulling (skijoring) with the AMERICAN-FLEX  System! Way COOL.

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----- Original Message -----
From: Anonymous
To: "Hill View Farms" hillview@springfield-sanborn.net
Sent: Monday, February 09, 2004 9:27 AM
Subject: Great Saddle Swap
Okay, the Cutback is definitely the saddle for me! Mucho comfortable and secure. Only problem is that this one is too small; I need a larger seat size. Do you have larger in stock or will you have to order one for me? My friend R*** has been following my progress and I think she’s about to order a 18.5" Cutback too, so I'm hoping you have two in stock. If not, I have dibs on the first one. :)) I'll be shipping the Endurance Lite Pro back to you today, but I'd like to keep this Cutback until I can get the larger seat size, if that's okay with you. I finally have a saddle that fits after 3 months of trial and error and I don't want to give it up!!
 

From: Anonymous
To: HILLVIEW@SPRINGFIELD-SANBORN.NET
Sent: Monday, February 09, 2004 10:37 AM
Subject: Re: Invoice from HILL VIEW FARMS
…………….. You sure do work quickly! LOL ………………I greatly appreciate your patience in working with me through all these saddles!! and I'm happy to recommend you to anyone.

----- Original Message -----
From: Anonymous
To: "Hill View Farms" <hillview@springfield-sanborn.net
Sent: Monday, February 16, 2004 11:13 AM
Subject: Re: cutback

The 18.5" fits me just fine, so I shipped back the 17.5" today by UPS Ground. ………. Thanks much! and feel free to use me as a reference. I'm very pleased with my saddle and with your excellent customer service.

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         Shakespeare  " Little Brown Pony "    A world class Frisian with his mom.

     

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----- Original Message -----
To: hillview@springfield-sanborn.net
Sent: Monday, February 02, 2004 1:51 PM
Subject: Re: request for info

Thank you for your quick reply. I am very impressed with the level of customer service I am receiving. I am looking forward to receiving the cinch. I will send the other back once I know the status of the saddle. I will watch your video again prior to this weekend so I ensure that I am doing everything properly because I really want this to work. Thanks again. Carolyn

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----- Original Message -----
From: "Sharon Winsness"
To: <hillview@springfield-sanborn.net
Sent: Sunday, February 01, 2004 9:16 PM
Subject: panel alterations

Cathy - I though you might be interested in your friend Lisa's comments on american-flex panels (on the gaited horse list -yahoo)
Sharon
.......................................................................

LISA EMORY"
Date: Sun Feb 1, 2004 11:08 am
Subject: Ortho-flex panel alterations

I would warn people against doing this. An Ortho-flex saddle is NOT an American Flex saddle and if you have your Ortho-flex altered this way it voids your lifetime warranty on the tree. Many people are having problems with American Flex inserts and panels cracking because they are "too" flexible. They don’t offer the horse enough support. By the nature of the material the inserts are made of, called Delron, they have a certain degree of thinness and flex that when taken beyond that makes them brittle. I would sure hate to see people lose their warranties or the stability that the original manufacturer intended. JMHO

Lisa - Mile High Ranch-Lisa Emory
Ortho-flex & 5 STAR Saddle Pad Dealer

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----- Original Message -----
From: "Hill View Farms" <hillview@springfield-sanborn.net
To: "Sharon Winsness"
Sent: Monday, February 02, 2004 7:59 AM
Subject: Re: panel alterations

HA! Lisa was an old dealer for O-F, like me and now dealer for the new company ... apparently one person in the whole USA (little ol' me) bothers her??? I wonder why?? That is great, Now she will be sending even more business my way... I'm swamped as it is!

Who gives a **** what Lisa says anyway, I've never had anyone complain to me about the panels - (like what, they are going to her to complain?) She believes in her system, I believe in American-flex. I have never had any panel shattered or cracked, but I did have a rivet come loose. (Also the inserts are solid harden steel – no clue on what she was talking about there). Lisa is entitled say what she can to try to sell her product. The beauty of it is... is that this new O-F company - trying to handle the lift-time warrantee on the previous company.... HA... what good is a lifetime warrantee when the company is no longer in business.

I just do not get it...The first wave of back lash customers came from several dealers who sold the various saddles made by Rocking r, aka.-Timberline, aka American saddle? Who drew attention based on their comments towards American-Flex, and now this. Combine this with the article coming out by Equus this April and holy cow...I'm almost (notice I said almost) happy that the exchange rate is what it is against the euro- It does slow the wave down a bit -or prolongs it... But It makes me sick hearing you and other experts saying that it will go higher... possibly into the 1.50 to 1ratio, I'm nauseous -literally.

As I told you earlier, I've been deluged, I'm glad Don and I stayed put this winter and did not take vacation. I was not even able to get to the Denver market or to the Endurance conference! I'm at a point with business, that I have contacted the telephone service checking out how to handle overflow calls. (I did get an 800 number). I'm getting way to many complaints that my line is busy. I've also upgraded my computer system - a Pentium 4 and now have the latest and greatest Quick books program, which allows me to do Internet transactions more efficiently. That helps tremendously. I've decided to post this on my testimony page. I love telling customers just how it is! As I say, the truth is my great shield!

~Cathy
Hill View Farms "Proven Products for Horse and Rider"
Add this link to your favorites: www.american-flex.com
If you want a catalogue, send me your address or call (507) 723-5937

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----- Original Message -----
From: American Saddles
To: Lisa
Cc: Hill View Farms
Sent: Saturday, February 07, 2004 1:35 PM
Subject: American-Flex vs. Ortho-Flex

Dear Lisa,

I found a comment you gave on American-Flex saddles.

Date: Sun Feb 1, 2004 11:08 am
Subject: Ortho-flex panel alterations.........Many people are having problems with American Flex inserts and panels cracking because they are "too" flexible. They don’t offer the horse enough support. By the nature of the material the inserts are made of, called Delron, they have a certain degree of thinness and flex that when taken beyond that makes them brittle.......................Lisa - Mile High Ranch-Lisa Emory
 

I think, they are two possibilities for making statements like this:
 
   a) you didn´t understand how a flexible panel can work. You didn´t understand the physical laws and the construction to follow and use these laws in the best way. And you didn´t understand or you don´t know how an American-Flex panel is build.
 
   b) "bad mouth" is your only argument against American-Flex because you know that we are building the better product.
 
   Both reasons are bad. Customers will recognize that and you will be the only loser in this game.
 
   So when you are comparing Ortho-Flex and American-Flex you should find positive arguments for the product you are dealing, not negative and untrue (!!!) arguments against a competitor. Sure, that won´t be easy for you because American-Flex IS the better product, but maybe you will have some ideas.
 
   And if you need detailed information about our system, feel free to ask. We - as the leader in saddle-technologie - are not afraid about competitors.
 
 
   Best regards from Germany
 
   Kai Klee
   President of the American-Flex Group
 
   PS: Excuse my english, my german is much better. But i hope you understood my mail.

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---Ursprüngliche Nachricht--- (Original Message)
From: "LISA EMORY"
To: <340061491429-0001@T-Online.de>
Subject: Re: American-Flex vs. Ortho-Flex

Hello Kai Klee,

I appreciate your email.  I would like to know more about how American Flex is better.  I have not been able to get any scientific information about them yet.  I think it is good that you are willing to stand by your claim that AF is the better product.  I have never seen one in person, I have just had people tell me about them and read about them on the list.  I was told that the inserts are thinner and cut different so that AF was able to get a new patent. 

I care very much about the comfort of the horse and if there is a better product made for the horse and rider,  I would like to know more about it.  Any information you can give me is appreciated.

Sincerely,
Lisa


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----- Original Message -----
From: "Hill View Farms" hillview@springfield-sanborn.net
To: "Catherine (Kaysie) McCallister"
Sent: Sunday, February 01, 2004 7:03 AM
Subject: Re: new saddle for my friend :)

Hi Kathy,
YES - Walter took a saddle. I hope he is pleased, I think after riding your saddle he would of taken it! He told me of your older Q horse, and we both were discussing at how many good horses do not get used or sold due to behavior caused by saddle fit. I'm so happy that your mare has new life in her step! Too Cool.
YES - I do have your credit here.
:-) THANK YOU. ~Cathy

----- Original Message -----
From: "Catherine (Kaysie) McCallister"
To: hillview@springfield-sanborn.net
Sent: Saturday, January 31, 2004 6:23 PM
Subject: new saddle for my friend :)

Hi Cathy.....Catherine from Tucson here. Walter just called me with the exciting news that he had ordered one of your saddles. He came out yesterday to try my "versatile" and was HUGELY impressed. He's an older man, a veterinarian, who is not easily impressed!!! I'm so happy for him. Anyway.... I was telling him about the video that will come with the saddle and then I realised I had never heard from you that you received the one that I returned to you. In fact, I mailed it the day after I received my saddle. Did it ever arrive? If it did, (and I sure hope so!) please hold on to my $5 refund, because I know I will be ordering another pad in the future and you can just apply it! I love my "versatile" to death and SO DOES MY FRIESIAN. Also, I wanted to tell you that I'm using the saddle on my appendix/quarterhorse mare who is 20 years old, and since under my American Flex, she is riding more like she did 12 years ago when I first bought her! She's got so much more spring in her step and so much more freedom in movement. I rave to everyone who stops to admire my horse AND my saddle....! And I can't thank you enough!!! Sincerely, Catherine McCallister, Tucson

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----- Original Message -----
From: Shari Nees
To: hillview@springfield-sanborn.net
Sent: Wednesday, January 21, 2004 7:43 PM
Subject: Saddle
Saddle arrived and it fits well. Only problem,, I need a 30" Girth. Do you have one for this saddle? If so, Could you please send it and bill my CC. Is it possible to send the one back in trade or?? Two emails later…Well, I guess third time is a charm. So excited about the saddle,, keep forgetting what to add. Let me know if you will be sending the girth and breast collar by UPS or not. As my snail mail address is different. Please also contact me by Email, as I am more likely to get that sooner than a phone call. Thanks again for the wonderful saddle, Shari

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----- Original Message -----
From: Hill View Farms
To: Laurel
Sent: Saturday, January 17, 2004 6:10 PM
Subject: Re: sold!

TOO COOL,  I'm so happy that you are happy... and yes... I do know how you feel about not having this saddle sooner in your career.  And boy how I know about movement... It took me about 30 min until I understood  when I first got my saddle, and when I went to try my old saddle... (just to compare) Oh my god... NEVER again was that saddle ever ridden in!
As for placement.. Yes, I do think you have it too far forward.  Square him up.  Palpate for the rear of his shoulder blade, then put the saddle on, loosely cinched.  Reach under the panel and feel for that shoulder spot again.  You only want to be 1 to 3 inches over lapping (three is a little strong, but on some builds ok) .   Then  girth up and you are good to go!  I'll order those sox first thing Monday!
:-)
25 degrees!!! my god... you're nuts!  I'm going to send you one of my polar fleece caps!
:-)
Thank you.
~Cathy
Hill View Farms "Proven Products for Horse and Rider"
Add this link to your favorites:  www.american-flex.com
If you want a catalogue, send me your address or call (507) 723-5937

----- Original Message -----
From: Laurel
To: Hill view Farms
Sent: Saturday, January 17, 2004 2:54 PM
Subject: sold!
Well Cathy, I just got back from a trail ride.  We are having a heat wave, it's 25 degrees out!!  The cinch fits beautifully, but it is going to take a bit of getting use to positioning the saddle.  Andalusian conformation is bizarre!  I had to let the cross fire rigging all the way out to the last hole to get the cinch close to where it is suppose to lay.  If I put it straight down, it would have been to far back.  I get that with every saddle I have ever put on him.  I pulled the saddle up onto his withers a bit more than I would usually do, but I'm not sure if I did that right.  I'm going to have to look at your video again.  He is shaped like the first mare you used, that blackish one in foal, except he is a lot bigger.  The panels were not as flexible in his wither/shoulder area as it was on your mare, and I did have a difficult time slipping my hand in under the saddle there, however, I was using a single wool saddle blanket and I could have had a better fit.  I'll say one thing....he did move different right off the bat.  More shoulder action, moved out better and I could feel the strangest thing.....just like you, I could feel the horse moving under me.  After over 35 years of riding, I have NEVER felt anything like that.  It made me want to cry that I did not have this saddle a long time ago and all the discomfort regular saddles must have caused the hundreds of horses I have ridden and broke out. It felt...........wonderful, like I was part of the horse and not just sitting on top of him.  My only concern was the tight fit on his wither area.  Like I said, he is massive.  I'm thinking the saddle sox might make it fit better, or maybe I am putting it up to far (but, I don't think I am).  I'll play around with it until I get that sweet spot.  The saddle is the most secure, comfortable and balanced saddle I have ever ridden in (and I tend to buy the best working saddles out there, not show saddles but working saddles).  I'm beyond impressed, I'm both stunned and on cloud nine!  It is like being blind your whole life and suddenly being able to see.  All in all, I am very, very satisfied.  Even the stirrups came the right length, I did not have to adjust them up or down!!! And my leg went exactly where it should go without being pushed out front.  Man girl, nice job finding these saddles, and absolutely kickin' web site which answers every question that I had.  If anyone looks at the site and actually reads what is on it and does not try out the saddle, they are fools.  So, I only have one more thing to say and that is SEND OUT THE SOX!!!
Thanks, Laurel

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----- Original Message -----
From: "terry banister" <terrybanister@hotmail.com
Sent: Monday, January 12, 2004 3:35 PM
Subject: AF rides again!
Warner Springs 2004, eBey and I completed in 20th position out of 78 starters. We were in 7th position for quite awhile, but I had to pull him back down, because he was exhausting me (I had foot surgery a few weeks ago, and I was out of condition). See attached photo - he is also still barefoot and bitless. Yahoo! Sheryl Dell (DVM) took FIRST place, and she still loves her Cutback too :-)

 Terry "May the Horse be with you"

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---- Original Message -----
From: "Hillview Farms" <hillview@springfield-sanborn.net
To: "Shaffer, Karen M"
Sent: Tuesday, January 06, 2004 8:06 AM
Subject: Re:

Hi Karen,   Both of these saddles are new.  Not demo saddles.  Just like with new cars, you do not buy a car that has zero miles on it and tires without dirt.

All the saddles- I tell people:  to take of the pad on the english saddles and put the saddle bare on the horses back and ride!  if you ride for longer than an hour put a thin (no more than 1/2 inch) pad, pillow case or towel under the saddle to protect the horse against friction.  For the western  saddles, use a thin pad to keep the saddles fleece clean.  When you do this  make sure that you draw up the material so that it does not bind the horses spine. THEN when you fall in love with the saddle and it is a keeper, use the pad that you purchased.

I totally expect the stirrups  to show marks or dirt, that the stirrup  leather or fender will show where the stirrup was adjusted to, also that the  billets, ladigo or off billet will to have marks.  And as a consumer you may  see this on the saddle you get to try.
 
These saddles are an expensive, high tech, piece of equipment that the consumer  needs to try before committing to purchase.  YES you will be responsible for  the saddle getting ground into the dirt or water -creek,  if the horse rolls, scrapes up against trailers, walls and trees.  As well as it being  dropped or thrown on the ground after riding by the owner.  Also horse bites on the tack, if your horse is one that double backs with their neck and  "tastes" the saddle.  If you do have an accident - which I have had only 1 out of the hundreds of test rides, I work with the customer as to the repair  and cost of.

Try to use common sense and go for a ride.  It is your right and our  privilege to provide you with the chance to really try a saddle for it will  be, for the benefit of your horse, yourself and American-flex, to have  satisfied customers.  (that is why there are so very few "used" saddles out  there for sale or unhappy customers)
:-)
 ~Cathy :  Hill View Farms

 ----- Original Message -----
 From: "Shaffer, Karen M"
 To: <hillview@springfield-sanborn.net
 Sent: Tuesday, January 06, 2004 12:38 PM

 Cathy,
 I am please to announce that these are expected to arrive on Thursday.  Couple of questions, though:

 1. Are either of these demonstration models? I'm concerned about wear  marks  when going out on a test ride..
 2. I've been to other saddle shops and they won't let me take out a  leather  saddles for more than a few minutes due to the very high likelihood that there will be creases or nicks...don't want to do damage to my credit card either!!
 Please advise.
 Thx!

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----- Original Message -----
From: Candy
Date: 12/25/03 11:43
To:  Harold & Cindy Walters
Subject:  RE: HAPPY HOLIDAYS
Thank you & the same to you!!!  I can't tell you how happy I am with the saddle you rebuilt for me - and my horse has never been happier - as soon as we put it on him & cinched him up & he took a few steps, he let out a big sigh of happiness & has never been "cinchy" or crabby about being saddled or ridden SINCE.  You guys are GREAT!!!!!!  I have recommended you & American-Flex to everyone I know.  Hope you are in good health & that the New Year is the BEST EVER!!!

Thanks again! Candy Eagle, ID

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----- Original Message -----
From: "Hillview Farms" <hillview@springfield-sanborn.net
To: Becky
Sent: Tuesday, December 23, 2003 3:38 AM
Subject: Re: Trading Post
Super! Say I took your photo of the RR saddle and lightened it so you could see the nice tooling better... the photo you sent was a bit dark and did not show the saddle as nice.
:-)
~Cathy
Hill View Farms "Proven Products for Horse and Rider"

----- Original Message -----
From: Becky
To: hillview@springfield-sanborn.net
Sent: Tuesday, December 23, 2003 8:30 AM
Subject: Re: Trading Post
Yep! I did get it from Gary and Jill - All American Saddle Company is what they have listed on their site:
http://www.4asaddle.com/index%20phoenix%20wt%20order.html   I never tried to ask Gary and Jill if they'd take it back - it's a super saddle and there is nothing wrong with it - never even thought to ask - I'm just wanting an American Flex and am clearing out the other saddles I've tried!  By the way, I LOVE the System VII that I had put on retro on my English Saddle - my horse moves so great and comfortable in it!
Becky

On Tue, 23 Dec 2003 02:56:16 -0600 "Hillview Farms"<hillview@springfield-sanborn.net writes:
Hi Becky,
That is wonderful - yes I will also list your RR saddle. But what is this ALL AMERICAN saddle company??? Is that just another name for Richard Watson's - RR saddle??
:-)
Say, Did you happen to get that saddle from Gary and Jill Carter? Were you not able to give that back to them?? ~Cathy

----- Original Message -----
From: Becky
To: <hillview@springfield-sanborn.net
Sent: Tuesday, December 23, 2003 6:07 AM
Subject: Re: Trading Post
The Orthoflex Baron I listed last week sold. Is it possible to list a Rocking R saddle here? If so, here are the details and pic: 15.5 Rocking R - All American Saddle Company Phoenix Western Flex Saddle. ONLY 1 year old. New $2000. Asking $1350
Becky
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----- Original Message -----
From: Hill view Farms
To: Shirley
Sent: Tuesday, December 23, 2003 3:21 AM
Subject: Re: gift
I WOULD LOVE TO! So do not be surprised if you get a call or an email sometime in the future,,, I do have a tendency for road trips.
:-)
Have a wonderful holiday season, I'll be thinking of you a lot now... and of you riding!! (by the way-- 10 plus inches of snow here and blowing winds) But you know what I'll be doing... staying inside where it is warm BAKING! Carmel rolls today with PECANS!
XOXOXO ~Cathy

----- Original Message -----
From: shirley
To: Hill view Farms
Sent: Tuesday, December 23, 2003 9:56 AM
Subject: Re: gift
Didn't have time for the note. You were so nice about the saddles and all. Come to Florida!
Shirley

----- Original Message -----
From: Hill view Farms
To: Shirley
Sent: Tuesday, December 23, 2003 3:36 AM
Subject: Re: gift
WAS THAT YOU!!!!! there was no note or anything!!! and Don destroyed the box before I could trace the address....YOU are TOO COOL!!!!! Oh my God!! HOW sweet... you are nuts! I have been baking like crazy with them... I've made cookies upon cookies and several pecan pies! HOW did you know we love pecans? what a wonderful gift this time of year. THANK YOU... you are so thoughtful.
:-) ~Cathy

----- Original Message -----
From: Shirley
To: Hill view Farms
Sent: Tuesday, December 23, 2003 9:15 AM
Subject: gift
Cathy
I sent you pecans...Did you get them? Shirley Ellis

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From: Roger Karlsson
To: "terry banister" terrybanister@hotmail.com
Subject: Re: saddle fitter
Date: Fri, 19 Dec 2003 22:27:13 -0800
Hi Terry,
Thank you for your reply on Dec. 9th, regarding my American Flex saddles. I have since figured out the problem and your email verified the same thing. Looseness and friction was causing the problem on the short backed horse and a sway back, combined with looseness of the saddle was the culprit with the jumper. Cathy, at Hill View Farms, worked with us diligently to help fix the problem. I hope you will pass on the following information to people you help in regards to American Flex saddles. Cathy sent us center shims which we inserted into the pad, laying the largest shims in first and building up with medium sized over that. There is a third one which was not required in this case. We positioned them to fill in the hollow to accommodate his sway and lift the saddle out of the pocket. That leveled the saddle. The rubbing is ever so slight and it's not the loins anymore. It's where the back seam of this dressage pad lays. Cathy sells a new pad called the Tacky-Tack pad, made of a material similar to the stuff you cut and lay under a chair cushion to keep it from sliding. It's thicker though. You put it on first and then you put on the saddle which has the marino wool easy pad which fits the AF saddle panels. In our case we use a dressage pad as well. Cathy says your padding shouldn't exceed 1/2 inch when using the tacky tack pad. All the loin rubbing completely disappeared because the saddle no longer shifted around and let me also say the saddles feel so much more secure and have less shifting with each stride. It worked so much better than a breast collar ever would. Cathy knows her products and her catalog and her knowledge of AF saddles is unbelievable. These new tacky tack pads are awesome. I put it under my bareback pad and had no slipping which meant a much more secure ride and also it was so nice and cushy. The short backed gaited horse just uses the tacky tack pad and it stopped the loin rubbing on him. Cathy also sells forward and rear shims for leveling pockets in other areas. My problems were not looking good and now we finally solved them. Thank you so much for helping me with a reply. You were right on! I hope the above info will help others get the most enjoyment from these unique saddles. Feel free to email anytime with questions.
SUE

On: Tuesday, December 9, 2003, at 10:45 AM, terry banister wrote:
Hi,
I think I just sent you a reply that was meant for someone else who was interested in trying an AF saddle.
As to your problem with the AF saddles, I find myself wondering which saddle is working on which horse. Are the two on the short-backed horses the same model? Because I think there are differences in each model as to what the horse feels. Have you tried the saddle that is working for the one horse onto the short-backed horses having loin-rub problem? Also, if rubbing hair is the problem on the two horses, that indicates looseness and friction, as apposed to tenderness to palpation, which would indicate a pressure problem.
Terry

From: Roger Karlsson
To: terrybanister@hotmail.com
Subject: saddle fitter
Date: Sat, 6 Dec 2003 13:06:08 -0800
Hi Terry,
I'm looking for a saddle fitter who services the North County, San Diego area. I got your email address from Hill View Farms. I currently have 2 American Flex endurance stitchdown saddles and my friend just bought an American flex saddle for jumping. Two of the saddles are rubbing out our horses hair in the loin area and I even had Hill View send one back to Germany. Nothing wrong with the saddles. Doesn't matter what we do. We tried breast collars and the saddles just rub out the hair further up. I have contacted Hill View to see what they can do but we can't keep the saddles unless this is fixable. I need to have someone actually come out and look at the problem. My guess is that they don't fit short backed horses since that seems to be the link between the two horses that this is happening to. Do you service Vista, CA? Do you know about American-Flex and non paneled saddles, as well? Would you email me and let me know? I would so appreciate any help!
Thank you so much,
Sue Karlsson

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----- Original Message -----
From: "Hillview Farms" <hillview@springfield-sanborn.net
To: "Pat " Sent: Wednesday, December 17, 2003 6:48 AM
Subject: Re: Cathy... aloha!

Sounds great! The pad is going out today. ~Cathy

From: "Pat "
To: "Hillview Farms" <hillview@springfield-sanborn.net
Sent: Wednesday, December 17, 2003 9:49 AM
Subject: Re: Cathy... aloha!
No problem Cathy... Stay warm and safe...ah for a snowy white Christmas. The skies were blue for a change yesterday and hope it'll stay that way. I got to walk/trot in the saddle for about 5-10 minutes. It's been 3 months to the day almost since I rode last. The saddle was oh so comfortable and secure...you were right on the kinney-po-po (Hawaiian for target/bellybutton)!!! What a marvelous saddle. I'll have to give you a testimony of sorts when I have a bit more time in the saddle... :) aloha, pat

----- Original Message -----
From: "Hillview Farms" <hillview@springfield-sanborn.net
To: "Pat "
Sent: Tuesday, December 16, 2003 6:59 AM
Subject: Re: Cathy... aloha!

Cathy:  All I can do is try  :-)
Say. The pad can't go out today. All the roads are closed, high winds -icy-roads with 8 inches of additional snow -constitutes- a MN Blizzard! Time to honker down and bake Christmas cookies :-) ~Cathy

----- Original Message -----
From: "Pat "
To: "Hillview Farms" <
hillview@springfield-sanborn.net
Sent: Tuesday, December 16, 2003 9:24 AM
Subject: Re: Cathy... aloha!
Cathy... Thanks for sharing more of your thoughts with me...you are so very selfless about your time, and you are to be commended for your generosity. Your time is such a precious commodity, and you give from the heart. Thank you! aloha, pat

----- Original Message -----
From: "Hillview Farms" <
hillview@springfield-sanborn.net
To: "Pat "

Sent: Tuesday, December 16, 2003 12:12 AM
Subject: Re: Cathy... aloha!
Cathy:  Super, I'll get that pad in the mail today. Your trainer is right, if no one is in the saddle, the front and rear will be snugger than the center. But as you said, it will flex down - in the center, when the rider is in the seat. What I do as a test to show people, is to have them put their own saddle on - their horse, bare-no pads, put their hand under -all over. Then have a rider in the saddle and put hand all over -front-center-rear, and WALK with the horse with their hand under-all over. Compare this test with the same test repeated with the panel saddle. Then do this same test on a different horse - but using the same saddles, and repeat. Question is... how many saddles does she want to buy? Or does she ride just one horse? Or as a trainer does she ride the owners saddles when training stock? You are right, more people need to get educated, and as a trainer I go out of my way to look at new products, ideas and methods. I find the older I get the less I know. But I'm happy to share what I've learned with others, for I find that I learn so much back. Also... remember, that not all panels saddles fit the same, - your O-F remember... so we still need to fit these saddles to some degree. A wire fence too! Your horse is lucky. You know.... it is amazing to me how these creatures can find the slightest of anything and manage to hurt themselves. I go out in the morning and wonder just how they got this scuff and that, and know that if I put them in a rubber -padded room, I bet they would find a way to rub hair off or get a scratch. The best part though is how you can have them all nice, clean and beautiful and they find the only pile of shit in the paddock to wallow in!--- gotta love it. ~Cathy


----- Original Message -----
From: "Pat "
To: "Hillview Farms" <
hillview@springfield-sanborn.net
Sent: Monday, December 15, 2003 4:48 PM
Subject: Re: Cathy... aloha!
Wow...thanks for the offer. I'll take the demo'd one! And...also appreciated your advice on the diaper rash ointment with A/D. I'll look around. No one was in the saddle when she ran her hand under the panel. She mumbled under her breath that if it were any "snugger" she'd be concerned...but then said she supposed the panel flexed as needed...and that's when I talked about putting the saddle on a dining room table, or on the ground. She has a huge 17.1 horse, and I said I swore it would flex to fit him! She let it go at that. I sure hope she swings around and admits the panel concept is the only way to go. We need more trainers to foster the panels so we can save the horses who have to have those rigid trees on their backs... :) Loaned trainer the video, but she "hasn't had the time to watch it"!! I'm anxious, too, to give it a real trail test...but that's several weeks away...

----- Original Message -----
From: "Hillview Farms" <
hillview@springfield-sanborn.net
To: "Pat "
Sent: Monday, December 15, 2003 3:25 AM
Subject: Re: Cathy... aloha!
Cathy:  say Pat, I noticed that I have a pad that was demo'd once - that has some horse hair on it... I can discount it for you if you are interested... Or I can send a spanking bran new one. ;-) ~Cathy


----- Original Message -----
From: "Pat "
To: "Hillview Farms" <
hillview@springfield-sanborn.net
Sent: Monday, December 15, 2003 9:34 AM
Subject: Re: Cathy... aloha!
Cathy... Saddle fits just fine. Pepper didn't flinch and it was ridden with "smooth sailing." Only did circle pen work as Pepper is still hurting a bit on his right because of the rope burn. Please remember, I have a Doubting Thomas (trainer) when it comes to new concept of panels for saddles. She (finally) said after riding for 15 minutes...that this was the best of the three panel saddles she's ridden in. And says I'll like it when I'm able to ride in the next month or so. She likes the deep seat for me and the knee rolls and said the stirrup rigging is just great as you can move them forward, if necessary. Hooray! She's still concerned as she slipped her hand under the saddle where her weight would be that the panels didn't seem to flex as much as portended. I assured her that if we placed the saddle on the ground, it would flex practically flat open. Since she's expressed this concern, I won't use the synthetic pad on her next ride Tuesday. Can you wrap up another black Easy Pad for me and send via priority/delivery confirm? Charge on my VISA, please. Thanks again, Cathy! pat

----- Original Message -----
From: "Hillview Farms" <
hillview@springfield-sanborn.net
To: "Pat "
Sent: Thursday, December 11, 2003 2:33 AM
Subject: Re: Cathy... aloha!
SUPER. Do let me know. ~Cathy

----- Original Message -----
From: "Pat "
To: "Hillview Farms" <
hillview@springfield-sanborn.net
Sent: Thursday, December 11, 2003 9:12 AM
Subject: Re: Cathy... aloha!
Kathy... I apologize for my lack of response. Have not put the new saddle on Pepper yet and hope to this Saturday if it doesn't rain. If you have a buyer for the Stitchdown, please sell it. Forecast is it'll be rainy off and on for the next week. It's been rainy and muddy since the saddle arrived and the circle pen is like a wet sponge and so are the paddocks so we haven't tested the saddle out yet. Can you believe all this rain in sunny Hawaii? We were all crabbing in August about how we needed rain, and has God responded to our cries. We've cried "uncle", but we're really getting an overdose! We had two days of decent weather where we could have at least done a saddle fitting no riding because of slush, but Pepper got a rope burn on his hind leg above the fetlock and was gimpy for the two days...then it started pouring again, and hasn't let up! I have viewed your video many times and hope my trainer reviews it before we fit the saddle. Holly's insisted on using the neoprene girth with elastic on one end, so maybe she'll switch to the non-elastic. Have to admit I was surprised to see how tight you cinch up right from the get go. I generally girth looser and spend little time dawdling before I mount up because it's loose. I'm counting on Holly to get the billets lined up right and the saddle not too far forward as you've counseled can be the tricky part. Thanks a lot for the time and energy you put into your products!! Have a great holiday season. I'll be in touch when "D-Day" comes...hopefully this Saturday. aloha, pat

----- Original Message -----
From: "Hillview Farms" <
hillview@springfield-sanborn.net
To: Pat
Sent: Thursday, December 11, 2003 2:12 AM
Subject: Fw: Cathy... aloha!
Cathy:  Pat, I have not heard back since your phone call?? Did it stop raining?? How did it go?? Any questions?? I have an inquiry on the Stitichdown saddle that I have on hold, are you still interested in that saddle?? Talk to you soon. ~Cathy


----- Original Message -----
From: "Hillview Farms" <
hillview@springfield-sanborn.net
To: Pat
Sent: Thursday, November 27, 2003 7:01 AM
Subject: Fw: Cathy... aloha!
Cathy:  Super and have a great T-day feast. And I hope you love that deep seat as much as we do. It is VERY secure, so when the "refrigerators" Jump out from the bushes, your rear should stay put! ~Cathy


----- Original Message -----
From: "Pat "
To: "Hillview Farms" <
hillview@springfield-sanborn.net
Sent: Wednesday, November 26, 2003 7:36 PM
Subject: Re: Cathy... aloha!
Cathy: The beautiful saddle arrived and the craftsmanship is outstanding compared to Ortho-Flex! The attention to detail is so readily apparent. The picture of the saddle didn't do it much justice...as it's breathtaking and the seat is way deeper than I imagined. I'll contact you after I've viewed your video...trainer is taking the balance of the week off so I won't see her until next week Tuesday. So this'll get me lots of time to digest your instructions so I can sound like I know what we're supposed to do for the fitting. Rather than tinker around as it'll be "light work" with two people vs. me by myself, I'll probably wait and admire the saddle until then <in my dining area. I am just blown away by the German craftsmanship. The combination of black and brown are really tastefully matched. Thank you so much, Cathy. aloha, pat

----- Original Message -----
From: "Hillview Farms" <
hillview@springfield-sanborn.net
To: "Pat "
Sent: Tuesday, November 25, 2003 10:46 AM
Subject: Re: Cathy... aloha!
Cathy:  Hi Pat, A follow up: You should get your saddle tomorrow...Let me know how it goes and call if you have any questions. Say, I called Germany to ask them the question you asked me on "Why are there so few Am-F saddles for resale - eBay" They have been in business since 1993, so what is the deal? Kai told me that he has only had about 5 or so come back, (cause the rider is changing discipline such as, going from western to English and can you believe that there in Germany they offer the rider up to 30 days to test ride a saddle! )... he says because the American-flex saddles fit so many horses, that there is no reason why someone would want to dump it. Also there in Europe they do much a better job of educating the consumer on the care of and fitting of their product, as well as, having only top shelf dealers who properly service their customers. So the bottom line is a quality product with very high customer satisfaction. Do not worry...I still have the stitchdown here for you.... But I want you to try the saddle I sent you first, before you consider purchasing another... I will not move this saddle until I hear from you. Also....no... I'm sure that I do have a bigger cup size...But you know...Women like us have it so much easier than those who carry a chest! Especially if they are riding trotting horses! HA! Last note...Thank you for your feedback on the article... I was not so sure I wanted to post that...I really do not like braggers... and I kinda feel like that is what that article was doing... but as I try to look at things objectively, what that article really does, is share with others who we really are here at Hill View Farms, and let people know that we too are real people who care. Well Kiddo, have a good T-day and a good ride. Remember that 4-strap rigging is tricky but very excellent, once you have figured out how to position the saddle. ~Cathy


----- Original Message -----
From: "Pat "
To: "Hillview Farms" <
hillview@springfield-sanborn.net
Sent: Friday, November 21, 2003 7:43 PM
Subject: Cathy... aloha!
And...thank you so much for your time today! I am so grateful you are there...a real live body with a brain. Certainly the antithesis of the service I'm getting from O-F. The people are extremely nice people, patient and gracious, but their follow through leaves a lot to be desired. My saddle has been there for the change out of the 20"panel for five weeks already, and I was promised it would be expedited upon receipt. :)   My email address for home is ******** and for work ********* I should have given you my toll-free number at the office: *********. I'm at work Monday-Friday Hawaii time from 5:30 a.m. to 10:00 a.m., thereafter you'll have to reach me at cell ********. The reason I'm writing is two fold: (1) to let you know that I really liked the article and web post on "who we are"! It adds alot and shows that you people are true professionals. Thank you thank you;(2) I am happy with your recommendation on the special edition...and look forward to receiving it. But...to add frosting to the cake, please make me an offer I can't refuse for the Stitchdown 16.5...so I'd be purchasing two saddles. That is...if you think the Stitchdown is a fit. That saddle will be used for flat work only (not on roads or trails). Incidentally, our body frames are about the same, except you've got me beat on a full cup size :)!! It's so good to see pics of people with whom we're talking to...that's why I was so complimentary about your catalog with lots of great family photos. Let me know your thoughts, time permitting. There's no fire, other than the usual excitement of the real McCoy American-Flex. Another question: Why are there few or no American-Flex saddles listed on Ebay? I think O-F is overrated...and proof of the pudding will be when I get the A-F saddle.
:) Again...thanks for your help and guidance. much aloha, pat

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----- Original Message -----
From: "Catherine (Kaysie) McCallister"
To: <hillview@springfield-sanborn.net
 Sent: Sunday, December 07, 2003 12:19 PM
Subject: versatile saddle
 Hi Cathy.....Tucson here :)  Just wanted to let you know that we put the saddle on my Friesian late yesterday afternoon to adjust everything for the ride this morning and I ABSOLUTELY COULD NOT SLEEP LAST NIGHT with the anticipation of getting on him!  I've ridden Western all my life....and could not believe how comfortable and wonderful this new saddle feels!  At first, Rinke stepped out rather questioningly...but after maybe 20 yards...he seemed to acquire a "spring" and "lightness" to his walk.  Like he was surprised and then delighted !!  Of course the friends that I rode with are going to HAVE to have one of these saddles PRONTO!!  What a great product!  Thanks again for being so patient...and by the way...the 34 girth was just perfect for him.  I have cut the extra length off the stirrups so I guess this incredible piece of equipment is now definitely MINE :)))  Sincerely,  Catherine McCallister

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----- Original Message -----
From:
Hillview Farms
To:
Harold & Cindy Walters
Sent:
Monday, December 01, 2003 7:36 AM
Subject:
Re: delrin panels
Morning Cindy,
   You too??? I also have been getting calls, three over the weekend.  AHHG!  Thank you for going out of your way in helping customers.  I can't thank you enough for all that you and Harold do.  XOXOX . 
   Say I found a surprise that I NEVER knew you all did when you do conversions....  As I was cleaning saddles (yearly event this time of year), on Don's O-F soft seat traditional saddle the one that you change out the panels and put on the adjustable rigging on, I discovered that you also put a sheep skin cover over the ring!  Assume!  Just last night I spent an hour trying to jerry rig fleece covers for the ring on Rhea's Caliente.  For before I met you I had adjustable rigging put on  (hoping that would help the saddle fit better... it didn't and that is why you did a panel conversion this past spring- by the way saddle is great now). Anyway they did not cover that ring when they put on the new rigging...  It is so nice to have this cover, cause when the adjustable rigging is added to a saddle, the booties, as in our case, did not go low enough to protect the horses sides against that ring. (and I'm not going to buy new merino saddle sox).  Darn Cindy... you do the nicest things and can you believe that I never noticed what you all did until know... but then again that was Don's saddle.      Say, your panels came in on Friday.  Don just boxed up four sets (along with some stirrups for re-work).  The last set of panels that you have on order will be here in two-three weeks.  Oh... and the mounts too.
   Well kiddo, thanks again,  I'm glad that there is a non-company person to help customers.  For if I say anything to customers it is like water off a ducks back - in many cases.  You know... I think I'm going to post your comments on the web page.
:-) ~Cathy
Hill View Farms "Proven Products for Horse and Rider"
Add this link to your favorites. www.american-flex.com
If you want a catalogue, send me your address or call 507-723-5937

----- Original Message -----
From:
Harold & Cindy Walters
To:
Cathy Towers
Sent:
Monday, December 01, 2003 8:49 AM
Subject:
delrin panels
Hey Cathy,
   I have had several calls about the American Flex Panels on whether they will hold up or not, and thought I should give you a heads up on what's going on. First of all I really don't know where they are getting there miss information but am thankful that the consumer is smart enough to ask questions and check with certified repair shops before they buy.
   All delrin panels will wear out. Period! Harold & I have found over the past 15 years in the saddle business and working with the delrin panels. No matter which manufacturer producing a panel system using delrin material, the delrin will wear over time. Its like a tire on your car after so many miles they need replaced. With good maintenance like anything else the delrin panels will last for years! Period! There are so many out there now claiming to have the best panel system on the market that its scary. We have replaced several of them. I can say the panels with the multi layer construction out perform the single layer panel. I especially like the quality hardware  (inserts & washers) that American Flex uses. With good maintenance habits on the consumers part there panels should last for years. American Flex gets a AAA+
   As you probably all ready know the amount of warranty work is almost non-existent , but when we do need to do any warranty work  I will say that I have not known a better manufacturer to work with. American Flex is absolutely great about getting whatever it is I need. Shoot ...... if I need a washer , all I need to do is let them know and its here pronto, no questions asked! That's a far cry from other manufacturers. I have stopped counting the number of saddles ( Ortho Flex, Rocking R, Circle Y,  Timberline, Wintex,  Tex Tan,) that have come in this past year to have the American Flex system put on.
   On a positive note, we can be thankful that the consumer is smart enough to check out all their options before buying. I don't like scare tactics and have never used them. I do believe that American Flex has the best panel system on the market today, and is the best manufacturer I have dealt with in years.
   So that's what's been going on down here in our neck of the woods. By the way when is the next shipment of panels coming in? I have some saddles waiting patiently to be converted. And don't forget the extra UK mounts I need.
   Thanks , Cindy El Dorado Saddle & Tack

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SUPER!  Glad I can help
~Cathy
Hill View Farms "Proven Products for Horse and Rider"
Add this link to your favorites. www.american-flex.com
If you want a catalogue, send me your address or call 507-723-5937
----- Original Message -----
From: "Paso2Go"
To: <hillview@springfield-sanborn.net
Sent: Monday, December 01, 2003 6:12 AM
Subject: Ads
Thanks again for a super site (Hill View Farms * Trading Post) to sell saddles from.  The following have been  sold, the Caliente within 24 hours from eBay listing while the older OF Dressage was from your web site listing!
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----- Original Message -----
From:
Hillview Farms
To:
Gianaclis
Sent:
Sunday, November 23, 2003 9:34 AM
Subject:
saddles
Hello Gianaclis

I am Cathy of Hill View Farms.  Paul forwarded me your email.  We can make a saddle for you, but I will need to talk to you in person.  May I have your phone number.Thank you. Cathy

" I would want a square skirt, if it would be okay on shorter backs and arabs, light color would be preferred.  Also, I am having trouble seeing if the stirrups are broad enough to look proper in a show ring.  I do not show much anymore, but would like to sell my big, old, heavy, silver-laden monster and move to one of these flexible type tree saddles that I could use outside of the ring.  There is a budget involved, just so you know!  Thanks for getting back to me so quickly!  Oh, seat size would be 15 or 16"
Gianaclis

 ----- Original Message -----
From: "Hillview Farms" <hillview@springfield-sanborn.net
To: "gianaclis"
CC: "Terry Banister" <tbanister@affinitygroup.com,"terry banister" terrybanister@hotmail.com
Subject: Re: saddles
Date: Wed, 26 Nov 2003 04:45:52 -0600
bold below (Hill View Farms)
  Thank you for responding.  My initial emails to Paul where in the hopes of finding out about used saddles that would fit my needs. 
that is a good way to go
 I certainly am not ready now to buy one, new especially.  I also will not buy one until I can at least see one in person and hopefully hear some reviews by those who own them.

I
have testimonials from those who have sent me specific letters... but I can give you additional references.
    After I am convinced, then I will sell my old one and see what I can do. 
never get rid of your old saddle until you have found a replacement.  We do offer a money back ride on all our saddles.
 I hope you understand.  I don't want to mislead anyone into believing I am ready to buy now.  
no you are not.  you are shopping which is what I WANT CUSTOMERS TO DO.
  We live in Fallbrook, Ca if you know of anyone out here who rides on an American Flex, I would love to be able to continue looking into them. 
 I am not sure where that is,,, here is a contact of a lady who is incredibly knowledgeable on ALL saddles.  She may be able to help you.
   banister, terry
  E-mail Address(es):
   terrybanister@hotmail.com
   or
   Banister, Terry
  E-mail Address(es):
     tbanister@affinitygroup.com

   Thanks again! Oh, my phone number is ***-***-****.  Thanks.
 Can I have your address and I will mail